scholarly journals Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

2020 ◽  
Author(s):  
Milad Mirbabaie ◽  
Stefan Stieglitz ◽  
Felix Brünker ◽  
Lennart Hofeditz ◽  
Björn Ross ◽  
...  
Keyword(s):  
Social Identity ◽  
Virtual Teams ◽  
Social Identity Theory ◽  
Sense Of Self ◽  
Extended Self ◽  
Team Members ◽  
Daily Work ◽  
Work Related ◽  
The Impact

AbstractOrganizations introduce virtual assistants (VAs) to support employees with work-related tasks. VAs can increase the success of teamwork and thus become an integral part of the daily work life. However, the effect of VAs on virtual teams remains unclear. While social identity theory describes the identification of employees with team members and the continued existence of a group identity, the concept of the extended self refers to the incorporation of possessions into one’s sense of self. This raises the question of which approach applies to VAs as teammates. The article extends the IS literature by examining the impact of VAs on individuals and teams and updates the knowledge on social identity and the extended self by deploying VAs in a collaborative setting. Using a laboratory experiment with N = 50, two groups were compared in solving a task, where one group was assisted by a VA, while the other was supported by a person. Results highlight that employees who identify VAs as part of their extended self are more likely to identify with team members and vice versa. The two aspects are thus combined into the proposed construct of virtually extended identification explaining the relationships of collaboration with VAs. This study contributes to the understanding on the influence of the extended self and social identity on collaboration with VAs. Practitioners are able to assess how VAs improve collaboration and teamwork in mixed teams in organizations.

‘And then we summarise in English for the others’: The lived experience of the multilingual workplace

Multilingua ◽  
2014 ◽  
Vol 33 (1-2) ◽  
Author(s):  
Jo Angouri ◽  
Marlene Miglbauer
Keyword(s):  
Lived Experience ◽  
Language Choice ◽  
Daily Work ◽  
Linguistic Resources ◽  
Work Related ◽  
Dominant Ideologies ◽  
Multilingual Workplace ◽  
The Uk ◽  
The Impact

AbstractIn multinational corporate companies, multilingualism is often a daily reality for employees and the negotiation of language practices for work and social purposes, a routine. Despite the role of English as a lingua franca, the linguistic ecology of modern workplaces is dynamic, rich and diverse. While English is often used for communication between a company’s headquarters and its subsidiaries, language choice is dynamically negotiated between the interactants in informal meetings and everyday interactions in the workplace. Against this backdrop, the article discusses the lived experience of the multinational workplace. We draw on interview data with 40 employees in senior and junior management posts in 12 companies situated in Croatia, Greece, Italy, Serbia, Sweden and the UK where English is the official corporate language. Special attention is paid to the employees’ perceptions of the role of languages in their daily work life. We focus here on three discourses that have emerged from the analysis of our data: multilingualism and the use of English, multilingualism and cosmpolitanism, and challenges and expectations of multilingualism. Our findings show that the employees draw on a range of linguistic resources in order to manage their work-related interactions, and dominant ideologies in relation to language use come to the fore. We close the article by focusing on the profile of the ‘global’ employee and the impact of the ‘modern’ workplace on the working realities of the participants.

scholarly journals Explaining differences between social groups: The impact of group identification on attribution1

2001 ◽  
Vol 60 (4) ◽  
pp. 244-252 ◽  
Author(s):  
Oliver Klein ◽  
Laurent Licata
Keyword(s):  
Social Identity ◽  
Social Identity Theory ◽  
Group Identification ◽  
Structural Factors ◽  
Linguistic Group ◽  
Identity Processes ◽  
French Speaking ◽  
Linguistic Groups ◽  
The Impact

We present a study investigating the role of social identity processes in the explanation of intergroup differences. By transposing the fundamental attribution error hypothesis ( Pettigrew, 1979 ), we predict that the explanation for differences favoring the out-group will be preferentially attributed to “external” factors (socio-structural factors or the action of a deviant sub-group). When differences favour the in-group, internal explanations (emphasizing cultural differences or differences in personality traits) are more likely to be selected. Moreover, if these differences are driven by identity protection, they should be highest among high identifiers. The study, which was conducted among Dutch-Speaking (N = 53) and French Speaking (N = 50) Belgian students, involved the explanation of four differences between the two linguistic groups. The data support the hypotheses in the case of two of these differences, French speakers being more likely to attribute differences favoring the in-group to internal causes than Dutch speakers, especially if they are strongly identified with their linguistic group. Results with respect to the two other differences are discussed within the framework of social identity theory.

scholarly journals Is Team Emotional Composition Essential for Virtual Team Members’ Well-Being? The Role of a Team Emotional Management Intervention

2021 ◽  
Vol 18 (9) ◽  
pp. 4544
Author(s):  
Nuria Gamero ◽  
Baltasar González-Anta ◽  
Virginia Orengo ◽  
Ana Zornoza ◽  
Vicente Peñarroja
Keyword(s):  
Emotional Intelligence ◽  
Virtual Teams ◽  
Hierarchical Linear Modeling ◽  
Well Being ◽  
Team Members ◽  
Emotional Management ◽  
Nested Models ◽  
Management Intervention ◽  
The Impact

The aim of this study was twofold. First, we examined the relationship between virtual teams’ emotional intelligence composition and three indicators of their members’ well-being, members’ satisfaction with the team, and positive and negative affective states. Second, we analyzed the moderator role of an online team emotional management intervention in the effects of the team emotional intelligence composition. One hundred and two virtual teams participated in an experimental study with repeated measures. Teams were randomly assigned to either an intervention designed to help them detect and manage emotions during virtual teamwork or a control condition (with no intervention). We followed a hierarchical data strategy and examined a number of nested models using Hierarchical Linear Modeling. Our findings showed that virtual teams’ emotional intelligence composition is a key driver of the team members’ well-being, and that a team emotional management intervention moderated the impact of the team composition of emotional intelligence, buffering its influence.

scholarly journals A Social Identity Model for Education

2018 ◽  
pp. 564-586
Author(s):  
Dominic Abrams ◽  
Diane M. Houston ◽  
Barbara M. Masser ◽  
Blake M. McKimmie
Keyword(s):  
Social Identity ◽  
Social Comparison ◽  
Social Identity Theory ◽  
Group Processes ◽  
Future Research ◽  
New Horizons ◽  
Identity Model ◽  
Group Memberships ◽  
The Impact

Much of the research on individual attainment in educational settings has focused on individual differences. This chapter sets out the role of groups and group processes. After reviewing evidence for the role of social comparison in the classroom, and theory and research on ethnic group differences, we consider the impact of category memberships, stereotypes, and threat on educational performance. We introduce social identity theory and explain its relevance to educational outcomes. We then offer an integrative social identity model for education (SIME) that incorporates three elements of education research: social comparison, stereotypes, and identity. The model provides a more comprehensive perspective on the role of intergroup and intragroup relations and indicates how (and which) group memberships can present barriers to, or reveal new horizons for, performance and achievement. We describe how these elements may work together in practice and conclude by considering prospects and approaches for future research.

scholarly journals Exploring the Relationship between Communication and Success of Construction Projects: The Mediating Role of Conflict

2021 ◽  
Vol 13 (8) ◽  
pp. 4513
Author(s):  
Summaira Malik ◽  
Muhammad Taqi ◽  
José Moleiro Martins ◽  
Mário Nuno Mata ◽  
João Manuel Pereira ◽  
...  
Keyword(s):  
Project Success ◽  
Negative Impact ◽  
Positive Impact ◽  
Construction Project ◽  
Project Team ◽  
Relationship Conflict ◽  
Team Members ◽  
Mediating Role ◽  
The Impact

The success of a construction project is a widely discussed topic, even today, and there exists a difference of opinion. The impact of communication and conflict on project success is an important, but least addressed, issue in literature, especially in the case of underdeveloped countries. Miscommunication and conflict not only hinder the success of a project but also may lead to conflicts. The focus of this paper was to examine the impact of communication on project success with the mediating role of conflict. By using SPSS, demographics, descriptive statistics and correlation were determined. Smart PLS version 3.0 was used for confirmatory factor analysis (CFA), internal accuracy and validity estimates, hypothesis checking and mediation testing. The results showed that formal communication has a negative impact on the success of a construction project, resulting in conflicts among project team members, whereas informal communication and communication willingness have a positive impact on project success because people tend to know each other, and trust is developed. Task, process and relationship conflicts were used as mediating variables. It was found that task conflict effects the relations positively because project team members suggest different ways to do a certain task, and, hence, project success is achieved. On the contrary, process conflict and relationship conflict have a negative impact on communication and project success. Both of these conflicts lead to miscommunication, and project success is compromised. Hence, it is the responsibility of the project manager to enhance communication among project team members and to reduce the detrimental effects of process and relationship conflict on project success.

Are All Lockdown Teams Created Equally? Work Characteristics and Team Perceived Virtuality

2021 ◽  
pp. 104649642199789
Author(s):  
Patrícia L. Costa ◽  
Lisa Handke ◽  
Thomas A. O’Neill
Keyword(s):  
Virtual Teams ◽  
Organizational Support ◽  
Latent Profile Analysis ◽  
Profile Analysis ◽  
Structural Features ◽  
Pivotal Role ◽  
Work Characteristics ◽  
Team Members ◽  
Latent Profile

Team virtuality has been mostly conceptualized as structural features, such as the percentage of time team members communicate via technology. However, the perception of distance and of information deficits (team perceived virtuality, TPV) may be an indispensable construct to understand virtual teams’ functioning. The lockdowns imposed on most countries due to COVID-19 created virtual teams with high degrees of structural virtuality. With structural virtuality held constant among teams, we explore configurations of work characteristics (autonomy, interdependence, and organizational support) that influence TPV. With a sample of 296 multinational workers, a Latent Profile Analysis identified four distinct profiles of those work characteristics. Those profiles related differently to TPV. Contrary to previous findings, interdependence seems to play an important role in these teams high in structural virtuality when their autonomy is also high, highlighting the pivotal role of frequent interaction among team members, under conditions of high structural virtuality.

Social identity and family business: exploring family social capital

2015 ◽  
Vol 5 (2) ◽  
pp. 157-181 ◽  
Author(s):  
Torsten Schmidts ◽  
Deborah Shepherd
Keyword(s):  
Social Capital ◽  
Social Identity ◽  
Family Business ◽  
Social Identity Theory ◽  
Identity Theory ◽  
Family Members ◽  
Content Type ◽  
Family Social Capital ◽  
The Family ◽  
The Impact

Purpose – The purpose of this paper is to use social identity theory to explore factors that contribute to the development of family social capital. Effects are investigated both for the family and the business. Design/methodology/approach – A single in-depth case study focussing on the family unit was coducted within a fourth-generation family business involved in the arts retailing. Findings – The findings suggest that social identity theory is a useful lens to explore the development of family social capital. The six themes identified highlight that there is a normative and an affective dimension, leading to family members’ desire to uphold the status of the business. Evidence suggests that the normative factors may be both positively and negatively related to the development of family social capital, due to their potentially restrictive nature. Originality/value – The paper’s findings imply that social identity can contribute to understanding family dynamics. Evidence highlights various factors for family members that are not involved in the family business to uphold its status. This is attributed to the emotional significance of the business to the family’s identity. Furthermore, this paper suggests that the strong focus on norms and values, which developed gradually, may have adverse effects on the identification with the business and the willingness to uphold its status. Propositions are offered to provide guidance for future research to investigate this controversial evidence regarding the impact of value orientation on family social capital.

scholarly journals The Relationship between Team Hometown Diversity and Team Creativity: From the Chinese Perspective

2018 ◽  
Vol 10 (10) ◽  
pp. 3458
Author(s):  
Jingli Li ◽  
Min Zhao ◽  
Guanjun Xia ◽  
Chao Liu
Keyword(s):  
Information Exchange ◽  
Mediation Effect ◽  
Team Leaders ◽  
Team Creativity ◽  
Team Members ◽  
Chinese Perspective ◽  
New Perspective ◽  
The Impact ◽  
The Relationship

Since no specialized work has researched the relationship between team members’ hometown diversity (team hometown diversity) and team creativity, we investigated their underlying relationship by conducting a two-wave survey from 304 employees in 54 teams and 54 team leaders from 17 companies. The results proved that team hometown diversity was negatively related to both team information exchange and team creativity, while team information exchange was significantly positively associated with team creativity and the mediation effect of team information exchange between team hometown diversity and team creativity was verified. The moderation role of team identification in the relationship between team hometown diversity and team information exchange as well as the moderation function of team conformity on the relationship between team information exchange and team creativity were both verified. This work made at least four contributions. Firstly, it was among the first to research the impact of team hometown diversity on team creativity, which supplemented the gap and provided a new perspective for exploration of team creativity in future. Secondly, we adopted a two-wave design to check the dynamic impact of earlier team information exchange and team conformity on team creativity afterwards, which can be replicated for future studies. Thirdly, by using supervisor and subordinate ratings together and conducting electronic and paper surveys together, the results were more persuasive. Finally, we included a large dataset from a broad range of companies, which maximized the variables and generated our results. The implications and limitations were also illustrated.

Virtual Team Effectiveness

2017 ◽  
pp. 687-706 ◽  
Author(s):  
John R. Carlson ◽  
Dawn S. Carlson ◽  
Emily M. Hunter ◽  
Randal L. Vaughn ◽  
Joey F. George
Keyword(s):  
Virtual Teams ◽  
Team Effectiveness ◽  
Survey Methodology ◽  
Instant Messaging ◽  
Virtual Team ◽  
Interpersonal Processes ◽  
Mediated Communication ◽  
Team Members ◽  
Main Effect

The work of virtual teams is increasingly important to today's organizations, work that is accomplished predominantly via computer-mediated communication. The authors investigate the moderating role of experience with instant messaging on the team interpersonal processes (cohesion and openness) to team effectiveness relationship in virtual teams. Data were obtained from 365 virtual team members using survey methodology and analyzed using hierarchical moderated regression and multilevel analyses. They found that team cohesion has a main effect on team effectiveness. Team openness has a main effect and is moderated by experience with instant messaging, i.e., strengthens the relationship. Understanding the role of team interpersonal processes and the role of the communication media will allow managers to more effectively build virtual teams and provide effective training and support. Using the theoretical lens of channel expansion theory the authors expand theoretical, empirical and practical knowledge of this area.

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