scholarly journals SELECTION OF REFERENCE SYSTEM ELEMENTS IN THE MODEL OF PGE - PRODUCT GENERATION ENGINEERING: METHOD FOR THE INTEGRATION OF CUSTOMER AND USER SATISFACTION IN PRODUCT PLANNING

2021 ◽  
Vol 1 ◽  
pp. 2611-2620
Author(s):  
Albert Albers ◽  
Valentin Zimmermann ◽  
Florian Marthaler ◽  
Nikola Bursac ◽  
Katharina Duehr ◽  
...  
Keyword(s):  
User Satisfaction ◽  
Reference System ◽  
Development Process ◽  
Development Project ◽  
Kano Model ◽  
Mechatronic Systems ◽  
User Perspective ◽  
Product Features ◽  
Product Generation ◽  
Selection Of

AbstractIn the development of mechatronic systems, it is important to differentiate the products to be developed from those of the competitors, but also from the own product generations already available on the market. However, there are uncertainties regarding the correct features to be differentiated from the customer and user perspective and how these features should be designed. Nevertheless, despite the high impact, decisions must be taken early in the development process. Within this publication, a method to support in this respect was derived based on the findings of the Model of PGE - Product Generation Engineering and the Kano-Model. Therefore, experienceable product features and reference system elements as characteristics of these are evaluated according to the Kano-Model and thus made comparable with regard to the customers and user satisfaction. The objective is to select the product features to be differentiated and the corresponding reference system elements in such a way that a desired level of customer and user satisfaction is achieved. In order to evaluate the method, it was applied in a real development project. It was found that the application of the method led to a reduction of the existing uncertainty.

scholarly journals The Reference System in the Model of PGE: Proposing a Generalized Description of Reference Products and their Interrelations

2019 ◽  
Vol 1 (1) ◽  
pp. 1693-1702 ◽  
Author(s):  
Albert Albers ◽  
Simon Rapp ◽  
Markus Spadinger ◽  
Thilo Richter ◽  
Clemens Birk ◽  
...  
Keyword(s):  
Reference System ◽  
Development Project ◽  
Future Research ◽  
Design Reuse ◽  
Product Development Project ◽  
Product Generation ◽  
Original Product ◽  
Development Processes ◽  
Informational Aspect

AbstractSamsung recently introduced a new smartphone display with increased breaking resistance, which will probably be relevant for future cars as well. This example shows that subsystems, in general artefacts from former development processes can be relevant for subsequent projects. Their integration has to be planned, i.a. even before the original product is in the market and across branches. The research on supporting methods requires a suitable description model for this phenomenon. Research in design reuse and PGE – product generation engineering addresses this only partially yet. Design reuse focuses on the informational aspect, PGE refers primarily to reference products. This contribution aims at closing this gap as a basis for future research. Two case studies from industry projects by the authors and an example from foresight and product planning show the role of artefacts from former development processes in running projects. It is described which artefacts are used as a reference, why they are used and when. Based on these findings the authors propose the term “reference system” to depict the whole set of artefacts, which serves as a basis for every product development project.

Learning during developing and implementing new bank offerings

2005 ◽  
Vol 23 (1) ◽  
pp. 54-72 ◽  
Author(s):  
Eric Stevens ◽  
Sergios Dimitriadis
Keyword(s):  
Learning Strategies ◽  
Qualitative Methodology ◽  
Development Process ◽  
Development Project ◽  
Longitudinal Case Study ◽  
Learning Mechanisms ◽  
Content Type ◽  
Development Processes ◽  
Informal Development

PurposeKnowledge of the management issues for developing new bank offerings efficiently is limited. Furthermore, recent research suggests that organisational learning can contribute greatly to the success of innovation projects. The aims of this paper are to provide a detailed description of the development process of a new financial product and to identify learning actions that may contribute to its effectiveness.Design/methodology/approachReports findings from a qualitative, longitudinal case study of a well‐known French bank.FindingsThe results revealed an informal development process consisting of a sequence of issues to solve and decisions to make.Research limitations/implicationsThough observations fit with the theoretical model, the findings cannot be generalized due to the use of a qualitative methodology. Thus, selecting a development project that brings variance to the scope and degree of innovativeness could enrich the observed learning mechanisms. Second, as services are very heterogeneous, further research should be done on the development processes of different new services, for example standardised versus customised. Third, mechanisms of adoption or avoidance of learning procedures remain to be explored extensively. Understanding the reasons of choice and adoption of learning strategies according to the environment and nature of the project could lead to further managerial recommendations.Practical implicationsImplications for banks to encourage learning during innovation are discussed and several opportunities for further research are suggested.Originality/valueAn informal development process is revealed, consisting of a sequence of issues to solve and decisions to make. Multiple learning actions and strategies are identified that enhance process effectiveness and efficiency.

scholarly journals Renewable Energy Technology Selection Problem Using Integrated H-SWARA-MULTIMOORA Approach

2018 ◽  
Vol 10 (12) ◽  
pp. 4481 ◽  
Author(s):  
Abteen Ijadi Maghsoodi ◽  
Arta Ijadi Maghsoodi ◽  
Amir Mosavi ◽  
Timon Rabczuk ◽  
Edmundas Zavadskas
Keyword(s):  
Renewable Energy ◽  
Complex Problem ◽  
Development Project ◽  
Selection Problem ◽  
Technology Selection ◽  
Ratio Analysis ◽  
Energy Technology ◽  
Renewable Energy Technology ◽  
Multiple Attribute ◽  
Selection Of

Due to the adaptation of recent pollution mitigation and justification policies there has been a growing trend for electricity generation from various renewable resources. The selection of the optimal renewable energy technology could be measured as a complex problem due to the complication of forthcoming circumstances in any country. Consequently, the proposed similar complex assessment problem can be tackled with the support of Multiple Attribute Decision Making (MADM) methods. The current research study investigates a technology selection problem by proposing a hybrid MADM approach based on the Step-Wise Weight Assessment Ratio Analysis (SWARA) approach with a hierarchical arrangement combined with the Multi-Objective Optimization on the basis of Ratio Analysis plus the full MULTIplicative form (MULTIMOORA). Ultimately, a conceptual case study regarding the selection of the optimal renewable energy technology based on a conceptual development project in Iran has been examined by the proposed combinative MADM methodology.

scholarly journals Agile product engineering through continuous validation in PGE – Product Generation Engineering

2017 ◽  
Vol 3 ◽  
Author(s):  
Albert Albers ◽  
Matthias Behrendt ◽  
Simon Klingler ◽  
Nicolas Reiß ◽  
Nikola Bursac
Keyword(s):  
New Product ◽  
Engineering Process ◽  
Shape Variation ◽  
Engineering Model ◽  
Mechatronic Systems ◽  
Ongoing Activity ◽  
Product Engineering ◽  
Product Generation ◽  
Central Activity ◽  
Development Methods

Most products are developed in generations. This needs to be considered with regard to development methods and processes to make existing knowledge available to achieve increased efficiency. To realize this, the approach of PGE – product generation engineering – is formulated. Product generation engineering is understood as the development of products based on reference products (precursor or competitor products). The subsystems are either adapted to the new product generation by means of carryover or they are newly developed based on shape variation or principle variation. Validation is considered as the central activity in the product engineering process and is a major challenge, especially for complex mechatronic systems. Therefore, it is important to understand validation as an ongoing activity during product development. The pull principle of validation describes the definition and development of validation activities, including models and validation environments based on specific validation objectives. In order to have effectiveness within validation of subsystems, it is necessary to map the interactions with the overall system, namely the super-system. The relevant subsystems can be connected under consideration of functional and energetic aspects by means of virtual, physical or mixed virtual–physical modeling applied by the holistic IPEK-X-in-the-Loop approach within the integrated Product engineering Model (iPeM).

scholarly journals Towards a methodology to estimate cost of object-oriented software development projects

2004 ◽  
Vol 1 (2) ◽  
pp. 173-194 ◽  
Author(s):  
Radoslav Rakovic
Keyword(s):  
Software Development ◽  
Development Process ◽  
A Priori ◽  
Unified Modeling Language ◽  
Object Oriented ◽  
Subsequent Development ◽  
Development Project ◽  
Software Project ◽  
Software Development Project ◽  
Early Estimate

Successful management of a software project, besides a well-defined project development process, requires an early estimate of project complexity. In a prevailing practice, software development costs usually have been determined a posteriori i.e. after software project implementation. It is essential however, to know this estimate a priori, i.e., before commencement of works. This paper presents an attempt to construct a methodology that would enable an early estimate of software development cost and its refinements during subsequent development phases. The methodology assumes an object-oriented approach based on the Unified Modeling Language (UML) and Unified Software Development Process (USDP). It outlines an Use Case Driven Architecture-Centric, Iterative and Incremental estimate process that could significantly improve and simplify early cost estimates. The presented methodology is illustrated on example of the POST software development project.

scholarly journals Towards a Development Approach to Serious Games

2009 ◽  
pp. 215-231 ◽  
Author(s):  
Sara de Freitas ◽  
Steve Jarvis
Keyword(s):  
Game Design ◽  
Serious Games ◽  
Development Process ◽  
Development Project ◽  
Game Based Learning ◽  
Data Collection And Analysis ◽  
User Groups ◽  
Development Approach ◽  
Tools And Techniques ◽  
Future Work

This chapter reviews some of the key research supporting the use of serious games for training in work contexts. The review indicates why serious games should be used to support training requirements, and in particular identifies “attitudinal change” in training as a key objective for deployment of serious games demonstrators. The chapter outlines a development approach for serious games and how it is being evaluated. Demonstrating this, the chapter proposes a game-based learning approach that integrates the use of a “four-dimensional framework”, outlines some key games principles, presents tools and techniques for supporting data collection and analysis, and considers a six-stage development process. The approach is then outlined in relation to a serious game for clinical staff concerned with infection control in hospitals and ambulances, which is being developed in a current research and development project. Survey findings from the target user group are presented and the use of tools and techniques explained in the context of the development process. The chapter proposes areas for future work and concludes that it is essential to use a specific development approach for supporting consistent game design, evaluation and efficacy for particular user groups.

scholarly journals Developing Online Materials for Tour Guides

2018 ◽  
Vol 3 (1) ◽  
pp. 43
Author(s):  
Sinta Dewi Ratnawati
Keyword(s):  
Online Learning ◽  
Real Time ◽  
Development Process ◽  
Language Teaching ◽  
Teaching Approach ◽  
Online Classes ◽  
Material Development ◽  
Tour Guides ◽  
Goals And Objectives ◽  
Selection Of

This English for Specific/Occupational Purpose (ESP/EOP) program was meant to answer the needs of the Indonesian migrant labourers to improve their English for future employment as tour guides. The objectives of this research were to identify the contents that should be in the materials, to investigate the students’ response about the later developed materials, and to study the lacks in the program. The material development process underwent the 7 stages of material development proposed by Nation and Macalister (2010), consisted of analysing the environment and the needs, following principles, setting goals and objectives, choosing contents and sequence, finding the format and presentation, monitoring and assessing, and evaluating the course. However, since it is online learning, the stages had to be combined with the stages specifically for online materials proposed by Hartoyo (2012). Thus, the content and sequence choosing stage consisted of the selection of the types of program, materials, software and tasks. The materials consisted of 2 parts which were the tutorials and the lessons. Using the Task-Based Language Teaching approach (Nunan, 2004), the materials were developed and implemented combined with real time online classes. The students’ responses after the implementation were generally positive, although some improvements were still needed.   Keywords: English for specific purpose (ESP), English for occupational purpose (EOP), material development, online learning, English for tour guides, Task-Based Language Teaching (TBLT)

PP414 Improving The Accessibility Of Scottish Medicines Consortium Advice

2021 ◽  
Vol 37 (S1) ◽  
pp. 36-36
Author(s):  
Miranda Pierre ◽  
Jackie McCormack ◽  
Jennifer Dickson ◽  
Lindsay Lockhart ◽  
Noreen Downes
Keyword(s):  
Public Information ◽  
Sources Of Information ◽  
User Perspective ◽  
The Public ◽  
The People ◽  
Healthcare Improvement ◽  
The Press ◽  
Patient Groups ◽  
Survey Responses ◽  
Selection Of

IntroductionThe Scottish Medicines Consortium (SMC) provides advice on which new medicines should be accepted for routine use by the NHS in Scotland. To help increase the accessibility of the advice, SMC produces public information summaries, which have been published on the SMC website since 2018. We conducted an evaluation to investigate if the public summaries are achieving their purpose and subsequently help inform improvements from a user perspective. The objectives were to determine how the public summaries are being used; what users like and what could be improved; and if they have achieved a greater understanding of decisions.MethodsThe first stage of the evaluation involved surveying patient groups (organizations that represent the interests of patients, families and carers) to investigate how they use the public summaries. We then conducted workshops with patient groups and Public Partners (members of the public that volunteer with Healthcare Improvement Scotland) to gather perspectives on the content, language and layout of a selection of public summaries.ResultsThe survey responses (n = 14) illustrate that the public summaries are being used in a variety of ways. The majority (n = 10) of patient groups reported using the public summaries to help explain SMC decisions to the people they support.The workshops highlighted that participants found the public summaries clear and helpful. In general, patient groups felt the level of detail and language used in the public summaries improved their understanding of SMC decisions compared to other sources of information, such as the press release or Detailed Advice Document.There were a number of suggested improvements, including changing the layout (so the SMC decision appears first) and providing definitions for some technical terms. Where actionable, these recommendations have been implemented.ConclusionsWorking in partnership with patient groups and Public Partners has enabled SMC to further strengthen public summaries, and patient engagement more broadly. Improvements have ensured that SMC's decisions are communicated clearly, helping to increase accessibility.

Serienreifmachung in der Nutzfahrzeug-Industrie*/Attaining production-readiness - Standardization in the commercial vehicle industry: problems, challenges and solutions

2015 ◽  
Vol 105 (03) ◽  
pp. 152-155
Author(s):  
T. Steinhäußer ◽  
G. Reinhart
Keyword(s):  
Product Development ◽  
Development Process ◽  
Commercial Vehicle ◽  
Product Development Process ◽  
Definition Of ◽  
Selection Of

Aufbauend auf einer zeitlichen und inhaltlichen Abgrenzung im Produktentstehungsprozess (PEP) stellt der Fachbeitrag verschiedene Probleme vor, die bei der Serienreifmachung allgemein und in der Nutzfahrzeug-Industrie im Speziellen auftreten. Anschließend werden Herausforderungen abgeleitet, die es bei der Entwicklung eines Konzepts für die Serienreifmachung in der Nutzfahrzeug-Industrie zu bewältigen gilt.   Based on a definition of the process of attaining production-readiness in the context of the product development process, this article presents several problems that occur during the process of attaining production-readiness in general and specifically in the commercial vehicle industry. Furthermore, a selection of challenges is derived from the presented problems and an approach to cope with these challenges is suggested.

Usability in Mobile Computing and Commerce

2009 ◽  
pp. 1480-1486
Author(s):  
Kuanchin Chen ◽  
Hy Sockel ◽  
Louis K. Falk
Keyword(s):  
Product Design ◽  
User Satisfaction ◽  
Interface Design ◽  
Empirical Studies ◽  
Social Environments ◽  
Iso Standard ◽  
Product Features ◽  
Positive Attitudes ◽  
Favorable Impression ◽  
Context Of Use

Usability is an acknowledged important aspect of any system or product design. Many times it is related to not only product features, but also ultimately profit that can be generated from the product. Good interface design promotes higher mutuality (feeling similar and connected), which in turn leads to higher levels of involvement and a favorable impression of credibility. Many practitioners and researchers (such as Jakob Nielsen, 2000) have elaborated on usability aspects, but few have agreed upon a unifying definition. In 1998 the International Organization for Standardization (ISO) defined usability as the “Extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use” (ISO 9241-11, 1998, p. 2). From this definition it can be construed that effectiveness, efficiency, and satisfaction are three pillars for usability measures. In this regard, the ISO defines: • Effectiveness as the “accuracy and completeness with which users achieve specified goals,” • Efficiency as the “resources expended in relation to the accuracy and completeness with which users achieve goals,” and • Satisfaction as the “freedom from discomfort, and positive attitudes towards the use of the product.” The ISO standard acknowledges that the level of usability depends highly on the intended context of use (e.g., users, hardware, software, and social environments). Researchers have demonstrated that the three ISO usability components are distinct. Frøkjær, Hertzum, and Hornbæk (2000) found only a weak relationship among the three usability components. Walker, Fromer, Di Fabbrizio, Mestel, and Hindle (1998) found that efficiency did not translate into user satisfaction. These empirical studies suggest that efficiency, effectiveness, and satisfaction may be independent aspects of usability and a causal relationship among them may be weak or even nonexistent.

Sign in / Sign up

Export Citation Format

Share Document