Crisis Clever System (CCS) – tracking experience of crisis management for decision support

Author(s):  
Sophie Loriette ◽  
Nada Matta ◽  
Mohamed Sediri ◽  
Alain Hugerot

AbstractDuring a crisis situation, the ability of emergency department to take reliable and quick decisions is the main feature that defines the success or failure of this organization in the course of its crisis management. Decision makers spend time on identifying the decisions that will be taken for the whole of the crisis management, and on anticipating the preparation of these decisions, ensuring that they have time to properly prepare all decisions to be taken and, be able to implement them as fast as possible. However, the context and the characteristics of the crisis make the decision process complicated because there is no specific methodology to anticipate these decisions and properly manage collaboration with the other protagonists. There is also the pressure of time, a significant stress and, the emotional impact on the decision maker that lead to losing objectivity in decision making. We understand so that the right decision will be greatly facilitated and enhanced by the development of an adequate tool and process for decision-making. This tool must respect methods of the emergency department considered, and highlight the importance of experience feedback referencing to past cases, especially success and failures. We propose in this paper, software in order to handle experience feedback as a support for decision-making in crisis management “Crisis Clever System”. Several dimensions are considered in this study, from one side: organization, communication and problem-solving activities and from the other side the presentation and finding of experience feedback thanks to an analogy technique.

1991 ◽  
Vol 67 (6) ◽  
pp. 622-628 ◽  
Author(s):  
Dan Bulger ◽  
Harold Hunt

The focus of a decision support system is much different from Management Information Systems (MIS) and data-based "decision support systems". Decision support systems, as defined by the authors, focus on decisions and decision makers, and on information. Technology is treated as a tool and data as the raw material. In many traditional systems the focus is on the technology, and the data is the "information", while decision makers are, to some extent, externalized.The purpose of the Forest Management Decision Support System (FMDSS) project is to develop a set of software tools for creating forest management decision support systems. This set of tools will be used to implement a prototype forest management decision support system for the Plonski forest, near Kirkland Lake, Ontario.There are three critical ingredients in building the FMDSS, these are: (1) knowledge of the decision making process, (2) knowledge of the forest, and (3) the functionality of underlying support technology. The growing maturity of the underlying technology provides a tremendous opportunity to develop decision support tools. However, a significant obstacle to building FMDSS has been the diffuse nature of knowledge about forest management decision making processes, and about the forest ecosystem itself. Often this knowledge is spread widely among foresters, technicians, policy makers, and scientists, or is in a form that is not easily amenable to the decision support process. This has created a heavy burden on the project team to gather and collate the knowledge so that it could be incorporated into the function and design of the system. It will be difficult to gauge the success of this exercise until users obtain the software and begin to experiment with its use.


2021 ◽  
Vol 11 (4) ◽  
pp. 1660 ◽  
Author(s):  
Ivan Marović ◽  
Monika Perić ◽  
Tomaš Hanak

A way to minimize uncertainty and achieve the best possible project performance in construction project management can be achieved during the procurement process, which involves selecting an optimal contractor according to “the most economically advantageous tender.” As resources are limited, decision-makers are often pulled apart by conflicting demands coming from various stakeholders. The challenge of addressing them at the same time can be modelled as a multi-criteria decision-making problem. The aim of this paper is to show that the analytic hierarchy process (AHP) together with PROMETHEE could cope with such a problem. As a result of their synergy, a decision support concept for selecting the optimal contractor (DSC-CONT) is proposed that: (a) allows the incorporation of opposing stakeholders’ demands; (b) increases the transparency of decision-making and the consistency of the decision-making process; (c) enhances the legitimacy of the final outcome; and (d) is a scientific approach with great potential for application to similar decision-making problems where sustainable decisions are needed.


2018 ◽  
Vol 2018 ◽  
pp. 1-7 ◽  
Author(s):  
Abbasali Ebrahimian ◽  
Seyed-Hossein Hashemi-Amrei ◽  
Mohammadreza Monesan

Introduction. Appropriate decision-making is essential in emergency situations; however, little information is available on how emergency decision-makers decide on the emergency status of the patients shifted to the emergency department of the hospital. This study aimed at explaining the factors that influence the emergency specialists’ decision-making in case of emergency conditions in patients. Methods. This study was carried out with a qualitative content analysis approach. The participants were selected based on purposive sampling by the emergency specialists. The data were collected through semistructured interviews and were analyzed using the method proposed by Graneheim and Lundman. Results. The core theme of the study was “efforts to perceive the acute health threats of the patient.” This theme was derived from the main classes, including “the identification of the acute threats based on the patient’s condition” and “the identification of the acute threats based on peripheral conditions.” Conclusions. The conditions governing the decision-making process about patients in the emergency department differ from the conditions in other health-care departments at hospitals. Emergency specialists may have several approaches to decide about the patients’ emergency conditions. Therefore, notably, the emergency specialists’ working conditions and the others’ expectations from these specialists should be considered.


1994 ◽  
Vol 23 (4) ◽  
pp. 281-285 ◽  
Author(s):  
Jonathan D. Knight ◽  
John D. Mumford

All farmers and growers have at some time faced the decision of whether to control a pest in their crop. In order to make the correct decision the farmer needs access to, and an understanding of, sufficient information relevant to such pest problems. Decision support systems are able to help farmers make these difficult decisions by providing information in an easily understandable and quickly accessed form. The increasing use of computers by farmers for record-keeping and business management is putting the hardware necessary for the implementation of these systems onto more and more farms. The scarcity of expert advice, increasingly complex decisions and reduced economic margins all increase the importance of making the right pest management decision at the right time. It is against this background that decision support systems have an important role to play in the fight against losses caused by pests and diseases.


F1000Research ◽  
2021 ◽  
Vol 9 ◽  
pp. 1356
Author(s):  
Yossi Maaravi ◽  
Ben Heller

The novel coronavirus disease 2019 (COVID-19) has brought with it crucial policy- and decision-making situations, especially when making judgments between financial and health concerns. One particularly relevant decision-making phenomenon is the prominence effect, where decision-makers base their decisions on the most prominent attribute of the object at hand (e.g., health concerns) rather than weigh all the attributes together. This bias diminishes when the decision-making mode inhibits heuristic processes. In this study, we tested the prominence of health vs. financial concerns across two decision-making modes - choice (prone to heuristics) and matching (mitigates heuristics) - during the peak of the COVID-19 in the UK using Tversky et al.’s classic experimental paradigm. We added to the classic experimental design a priming condition. Participants were presented with two casualty-minimization programs, differing in lives saved and costs: program X would save 100 lives at the cost of 55-million-pound sterling, whereas program Y would save 30 lives at the cost of 12-million-pound sterling. Half of the participants were required to choose between the programs (choice condition). The other half were not given the cost of program X and were asked to determine what the cost should be to make it as equally attractive as the program Y. Participants in both groups were primed for either: a) financial concerns; b) health concerns; or c) control (no priming). Results showed that in the choice condition, unless primed for financial concerns, health concerns are more prominent. In the matching condition, on the other hand, the prominence of health concerns did not affect decision-makers, as they all “preferred” the cheaper option. These results add further support to the practical relevance of using the proper decision-making modes in times of consequential crises where multiple concerns, interests, and parties are involved.


2021 ◽  
Vol 5 (2) ◽  
pp. 549
Author(s):  
Julfikar Rahmad ◽  
Volvo Sihombing ◽  
Masrizal Masrizal

The problem of poverty is a classic problem that occurs in every country, both developed countries and developing countries like Indonesia. In every country, there are many programs carried out by the government to overcome the problem of poverty, one of which is the RASKIN program carried out by the Indonesian government. The method used to complete this research is SMARTER (Simple Multi Attribute Rating Technique Exploiting Ranks). During the Covid 19 pandemin, which is currently happening, various kinds of assistance are needed for middle and lower class people in rural areas, thus to distribute assistance, assistance distribution techniques are needed so that it reaches the right people. The SMARTER method was chosen because it is a form of decision support model used in decision making with multi attributes that will be used to solve decision-making problems. The research was conducted in Sei Beluru Village, Meranti District, Asahan Regency. In Sei Beluru Village, several criteria were obtained from direct observation of the field, namely the area of the house floor, the type of floor of the house, the type of house wall, the toilet facilities, the source of drinking water, lighting, materials. fuel used, frequency of eating, ability to buy meat, ability to buy clothes, ability to seek treatment, monthly income, education of the head of household, ownership of assets. Decision support systems using the Smarter method are able to analyze data on people who are entitled to receive Raskin assistance. The results obtained from this study are that from several prospective recipients of Raskin assistance with the specified criteria, it is found that the most prioritized alternative has the highest value of 0.603 using the Smarter method.


Author(s):  
Mesran Mesran ◽  
Selpi Anita ◽  
Ronda Deli Sianturi

One of the important things that an employee must have is not separated from the performance of an employee. For the effectiveness of human resources work in the assessment of the right decision is needed. Therefore, the software is made that can take a decision to recommend employee achievement for PT. Megariamas Sentosa. The software is built on the basis of a decision support system that has the ability to select outstanding employees using the ELECTRE method. This Electre method has criteria that can determine alternative decisions in application in the software. So that decision makers can determine the selection of outstanding employees. The process in this Electre method compares employees with one employee to another and gives out put value of priority intensity in the form of the assessment result / criteria that has been specified by the company to the employee. The result of this process is recommended as an outstanding employee in PT. Megaria Mas Sentosa.


JOURNAL ASRO ◽  
2019 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Didit Herdiawan Ashaf ◽  
Sutikno Wahyu Hidayat ◽  
Ahmadi Ahmadi

Increasing population growth also contributes to the increasing need for homes or dwellings as basic human needs. Many ways people do to meet these needs, among others, by buying from someone else, building it yourself or by buying a house in a housing developer. Houses besides being a basic human need, it is also used as an indicator of one's success and as an asset for business development and an increase in the economic value of the owner. Prospective home buyers certainly have criteria that are considered in choosing a house. Many of the existing criteria are often followed by the availability of more than one choice of the house to be able to meet these criteria. Therefore, the writer tries to try to make a Decision Support System in a Home Purchase that will later help prospective home buyers in deciding which house to buy. The decision-making method used in this system is an analytical hierarchy process (AHP) as a form of decision-making model that is suitable for multi-criteria and multi-alternative problems with the main input being human perception. Combined with the Borda method which is one method of group decision making that can combine the results of perceptual analysis (the results of AHP analysis) from several decision makers. it is necessary to have a group decision-making technique (group decision support system). So that the resulting home purchase decision can be accepted by all decision makers (family). From the results of the calculation and voting process, House X was chosen with 9 votes.   Keywords: Home Purchase, Analytical Hierarchy Process, Borda


2019 ◽  
Vol 31 (5) ◽  
pp. 1235-1241
Author(s):  
Marina Badarovska Mishevska

The analytic hierarchy process (AHP) is a structured technique for organizing and analyzing complex decisions, based on mathematics and psychology. The method was developed by Thomas L. Saaty in the 1970s and has been extensively studied and refined since then. It has particular application in group decision making and is used around the world in a wide variety of decision situation. Rather than prescribing a "correct" decision, the AHP helps decision makers choose one that best suits their goal and their understanding of the problem. The technique provides a comprehensive and rational framework for structuring a decision problem, for representing and quantifying its elements, for relating those elements to overall goals, and for evaluating alternative solutions. Decision making is the choice of one alternative, from two or more, to which the course of the activity is directed and the problem is solved. The decision-making process is a rational attempt by the manager to achieve the goals of the organizational unit. The decision-making process can be thought of as a "brain and nervous system" of an enterprise. Decisions are made when a person wants things to be different in the future. Given each specific situation, making the right decisions is probably one of the most difficult challenges for managers. Managers in day-to-day work deliver programmed and unprogrammed decisions that solve simple or complex problems. Simple decisions have an impact on the short-term performance of the enterprise, and complex decisions have an impact on the long-term future and success of the enterprise. Users of the AHP first decompose their decision problem into a hierarchy of more easily comprehended sub-problems, each of which can be analyzed independently. Once the hierarchy is built, the decision makers systematically evaluate its various elements by comparing them to each other two at a time, with respect to their impact on an element above them in the hierarchy. The AHP converts these evaluations to numerical values that can be processed and compared over the entire range of the problem. In this article, it is explained the application of the AHP method in order to evaluate and promote employees in the enterprise "X" with several criteria. The obtained results enable the manager to evaluate the employees in an objective way and make an objective decision for their promotion. Its application for selecting the best among employees, in their assessment and promotion, allows managers to use a specific and mathematical tool to support the decision. This tool not only supports and qualifies decisions, it also allows managers to justify their choice, as well as to simulate possible results.


2020 ◽  
Vol 1 (3) ◽  
pp. 220
Author(s):  
Amatillah Nasution ◽  
Kurnia Ulfa

Life insurance is a term used to refer to actions, systems, or businesses in which financial protection (or financial compensation) for life, property, health and so on gets reimbursed from unexpected events that can occur such as death , loss, damage or illness, which involves regular premium payments over a period of time in exchange for a policy that guarantees such protection. The term "insured" usually refers to everything that gets protection. Decision Support System is defined a system intended to support management decision making, Decision making is the main function of a manager or administrator. Decision making activities include identifying problems, finding alternative solutions to problems, evaluating these alternatives and choosing the best decision alternatives. The Vise Kriterijumska Optimazacija Kompromisno Resenje (VIKOR) method is one of the methods used in decision making. To use the decision support system method must have criteria that will be used in the determination, in addition it must determine the level of importance of each criterion. So the decision support system used must also have comprehensive and integrated planning to minimize the level of risk of failure and decision selection


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