scholarly journals A proposed scenario to characterize costumers’ perceptions on social responsibility

2021 ◽  
Vol 342 ◽  
pp. 03018
Author(s):  
Iudit Bere Semeredi ◽  
Cristina Borca ◽  
Anca Draghici ◽  
Diana Robescu ◽  
Dana Fatol
Keyword(s):  
Social Responsibility ◽  
Services Quality ◽  
Environmental Issues ◽  
Communication Strategy ◽  
Quality Improvements ◽  
Environment Management ◽  
Customer Perception ◽  
Quality Of Water ◽  
Water Companies

Water and sewer companies face the challenge of improving customers’ satisfaction, simultaneously with their awareness on environmental issues. Results provided by surveys are essential for environment management and to monitor customer perception on services quality of water companies. However, their activity is strongly linked with social responsibility because they provide vital services to communities. This study proposes an innovative approach based on a longitudinal study that makes possible to compare the customers’ perception on the provided services that have been linked with social responsibility dimensions, in the case of a water company Aquatim, Timisoara, Romania. The proposed research scenario is useful for improving the communication strategy when developing social responsibility activities and actions that prompt services quality improvements.

‘Disgusting to the imagination and destructive of health’? The metropolitan supply of water, 1820–52

Urban History ◽  
2003 ◽  
Vol 30 (3) ◽  
pp. 359-380 ◽  
Author(s):  
DAVID SUNDERLAND
Keyword(s):  
Nineteenth Century ◽  
Water Supply ◽  
Interest Groups ◽  
Capital Investments ◽  
Early Nineteenth Century ◽  
Adequate Amount ◽  
Quality Of Water ◽  
Water Companies

The criticisms of the early nineteenth-century metropolitan water supply by contemporary interest groups have been largely accepted by present day historians. This article argues that these criticisms were undeserved. It is argued that the London water companies provided an adequate amount of water; charged reasonable prices, given their large capital investments; and that, although the quality of water may have been poor compared to modern standards, it was far purer than sometimes supposed.

scholarly journals Systemic Agro-Homeopathy: A New Approach to Agriculture

2021 ◽  
Vol 06 (03) ◽  
pp. 1-1
Author(s):  
Francesco Di Lorenzo ◽  
◽  
Giovanni Dinelli ◽  
Ilaria Marotti ◽  
Grazia Trebbi ◽  
...  
Keyword(s):  
Climate Change ◽  
Food Production ◽  
Environmental Issues ◽  
Sustainable Food ◽  
New Approach ◽  
Modern Agriculture ◽  
Sustainable Food Production ◽  
Quality Of Water ◽  
Water And Soil Pollution

Modern agriculture must meet the changing needs of society both in terms of food quality and with regards to the environmental issues related to primary production (e.g., biodiversity, habitats, the quality of water and air, and climate change). In this context, win-win solutions at the farm level are required, with more sustainable food production, as well as, a reduction in air, water, and soil pollution, and loss of biodiversity and natural resources. To address these issues, a new emerging discipline called “systemic agro-homeopathy” is currently being developed. This approach considers plants and their interactions with the environment as a unified agroecosystem, called the “holon” and it is based on the use of substances at ultrahigh dilutions that are safe for farmers and have no ecological side effects. This report describes the principles and the application of this approach.

scholarly journals Introduction To Geography Of Covid-19 Pandemic: Environmental Issues, Public Health And Socio-Economic Consequences

2021 ◽  
Vol 14 (4) ◽  
pp. 105-108
Author(s):  
Alexander Baklanov ◽  
Natalia E. Chubarova ◽  
Vladimir A. Kolosov ◽  
Svetlana M. Malkhazova ◽  
Boris N. Porfiriev
Keyword(s):  
Public Health ◽  
Health Economic ◽  
Scientific Community ◽  
Environmental Issues ◽  
Economic Consequences ◽  
Health Economy ◽  
Special Issue ◽  
Environmental Consequences ◽  
Quality Of Water

The COVID-19 pandemic has severely affected all countries and the global scientific agenda, particularly that of health, economy, environment, geography and geosciences in general. This Special Issue is also a contribution to the global efforts of the scientific community in the analysis of the geography of the COVID-19 pandemic with public health, economic and environmental consequences. Two blocks of papers are considered: (1) the socio-spatial, statistical and geographical analysis of COVID-19 distributions; and (2) the impacts of the pandemic lockdown on the environment, air pollution, and the quality of water.

scholarly journals The quality of port services – an important factor in port competition

2018 ◽  
Vol XIX (1) ◽  
pp. 163-167
Author(s):  
Nistor F
Keyword(s):  
International Trade ◽  
Services Quality ◽  
Regional Economies ◽  
World Economic Forum ◽  
Customer Perception ◽  
The World ◽  
World Economic ◽  
Very High

Considering that transport on water is used in very high proportion in international trade, the port industry is particularly important for economies of countries with coastlines. The role of ports for the national or even regional economies forces the stakeholders involved in port administration to manage the activities and services offered by ports carefully. An important aspect of the port industry that can be observed or even measured is the quality offered to customers. Customer perception regarding the quality of port infrastructures is an indicator measured annually by the World Economic Forum. By considering the processes in a port, this paper studies the components of quality, the role played by automation, digitization in the evolution of port services quality and how customer perception can ensure port competitiveness.

Tingkat Kepuasan Nasabah Pada Bank Syariah Mandiri Cabang Bogor

2019 ◽  
Vol 4 (2) ◽  
pp. 34
Author(s):  
Priyo Wismantoro ◽  
Fika Dwiyanti
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Competitive Advantage ◽  
Customer Service ◽  
General Level ◽  
Customer Focus ◽  
Quality Improvements ◽  
Level Of Satisfaction

Business banking is a service business based on principles of trust and t5he customer is a major asset. Under conditions of business competition among banks strict bank that has resulted in only a competitive advantage (compatative advantage as well as a competitive advantage) who can reach the highest position in the eyes of cusmers or the public. Competitive advantage can be obtained from the quality of customer servicr, so the focus on customers (customer focus), responsive to the development of customer desires and continuously innovate is an acitivity that can be done to anticipate the cimpetitive conditions. In this case, the bank should always evaluate the quality of service given to customers and is reflected in the level of customer satisfaction obtained. Rate the quality of service branch of bank syariah mandiri bogor whole is still under service, because it still was below expectations, this is evident also that the general level of service is still not meeting customer expectations, because the level of hope (expectation0 the customer is generally higher than the level of performance (perfromance) or perception(perception)customer.        Empathy dimension of service quality dimensions are most critical or have any impact on the most powerful influence on the level of satisfaction. In this case, the willingness og bank syariah mandiri branch bogor provide individual attention in serving its clients is crucial. Empathy dimension attributes inclide individual attention, operational time , personal attention, giving interests, and understand the needs. These attributes is the main priority of service quality improvements are intensive and comprehensive.           Customer service strategy to be implemented by the management of bank syariah mandiri in perspective five dimensioris of service quality(tangibles, realiability,responsiveness, assurance and empathy) looks not optimal. In an effort to provide the best service (service excellence) and focus to the customer(customer focus), then the customer satisfaction can be obatained with significantly improved and the improvement of quality of serivice aspects and impticalions of the strategy need to be consldered

Reflecting the Sky in Water

2017 ◽  
Vol 3 (1) ◽  
pp. 112-126 ◽  
Author(s):  
Ilaria Cristofaro
Keyword(s):  
The Unconscious ◽  
Related Case ◽  
Quality Of Water ◽  
Fluid Properties ◽  
Phenomenological Perspective ◽  
Auto Ethnography ◽  
The Individual ◽  
Artificial Water ◽  
Land Water

From a phenomenological perspective, the reflective quality of water has a visually dramatic impact, especially when combined with the light of celestial phenomena. However, the possible presence of water as a means for reflecting the sky is often undervalued when interpreting archaeoastronomical sites. From artificial water spaces, such as ditches, huacas and wells to natural ones such as rivers, lakes and puddles, water spaces add a layer of interacting reflections to landscapes. In the cosmological understanding of skyscapes and waterscapes, a cross-cultural metaphorical association between water spaces and the underworld is often revealed. In this research, water-skyscapes are explored through the practice of auto-ethnography and reflexive phenomenology. The mirroring of the sky in water opens up themes such as the continuity, delimitation and manipulation of sky phenomena on land: water spaces act as a continuation of the sky on earth; depending on water spaces’ spatial extension, selected celestial phenomena can be periodically reflected within architectures, so as to make the heavenly dimension easily accessible and a possible object of manipulation. Water-skyscapes appear as specular worlds, where water spaces are assumed to be doorways to the inner reality of the unconscious. The fluid properties of water have the visual effect of dissipating borders, of merging shapes, and, therefore, of dissolving identities; in the inner landscape, this process may represent symbolic death experiences and rituals of initiation, where the annihilation of the individual allows the creative process of a new life cycle. These contextually generalisable results aim to inspire new perspectives on sky-and-water related case studies and give value to the practice of reflexive phenomenology as crucial method of research.

Chất lượng nước ở Bắc Bình dựa trên các kết quả phân tích hóa học và vi sinh

2018 ◽  
Vol 28 (4) ◽  
pp. 484-497
Author(s):  
Phan Thị Kim Văn ◽  
Bùi Trần Vượng
Keyword(s):  
Quality Of Water ◽  
Microbiological Analyses

The quality of water in Bac Binh according to chemical and microbiological analyses

Spatial and Temporal variation analysis of water quality of Hemavathi River, Karnataka, India

2018 ◽  
Vol 6 (9) ◽  
pp. 196
Author(s):  
Santhosh K. M ◽  
S. Prashanth
Keyword(s):  
Water Quality ◽  
Agricultural Runoff ◽  
Spatial And Temporal Variation ◽  
Final Conclusion ◽  
Variation Analysis ◽  
Pollution Load ◽  
Quality Of Water ◽  
Pollution Loading ◽  
Origin Point

Urban development, agricultural runoff and industrialization have contributed pollution loading on the environment.  In this study Hemavathi river water from a stretch from its origin point to its sangama was studied for pollution load by determining parameters of water quality like pH, Alkalinity,  Ca, Mg, Nitrate, TDS, BOD, COD , and the results were compared with WHO and BIS standards to draw final conclusion on the quality of water.

Physico-Chemical Analysis of Groundwater and Effect of Climatic Change in Angul-Talcher Area

2018 ◽  
Vol 6 (12) ◽  
pp. 26
Author(s):  
Aliva Bera ◽  
D.P. Satapathy
Keyword(s):  
Water Resources ◽  
Linear Regression ◽  
Regression Model ◽  
Climatic Change ◽  
Linear Regression Model ◽  
Ann Model ◽  
Quality Of Water ◽  
Physico Chemical ◽  
Simulation Based

In this paper, the linear regression model using ANN and the linear regression model using MS Excel were developed to estimate the physico-chemical concentrations in groundwater using pH, EC, TDS, TH, HCO3 as input parameters and Ca, Mg and K as output parameters. A comparison was made which indicated that ANN model had the better ability to estimate the physic-chemical concentrations in groundwater. An analytical survey along with simulation based tests for finding the climatic change and its effect on agriculture and water bodies in Angul-Talcher area is done. The various seasonal parameters such as pH, BOD, COD, TDS,TSS along with heavy elements like Pb, Cd, Zn, Cu, Fe, Mn concentration in water resources has been analyzed. For past 30 years rainfall data has been analyzed and water quality index values has been studied to find normal and abnormal quality of water resources and matlab based simulation has been done for performance analysis. All results has been analyzed and it is found that the condition is stable. 

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