Health Literacy

2020 ◽  
pp. 32-53
Author(s):  
Elaine Wittenberg ◽  
Joy V. Goldsmith ◽  
Sandra L. Ragan ◽  
Terri Ann Parnell
Keyword(s):  
Health Literacy ◽  
Healthcare Providers ◽  
Healthcare Systems ◽  
Literacy Skills ◽  
Healthcare Organizations ◽  
Caregiver Health ◽  
Care Recipients ◽  
Centered Care ◽  
Family Centered ◽  
Collaborative Efforts

Caregivers require the skills needed to support complex medical conditions and utilize opportunities to access, understand, and share reliable health information with care recipients to advocate for successful disease management and decisions. This chapter addresses the unique characteristics of caregiver health literacy and the burden of navigating increasingly complex healthcare systems. The connection and consequence between health literacy and social determinants of health upon caregiving, the implications of caregiver health literacy skills, and the influence of culturally and linguistically appropriate standards on enhanced caregiver health literacy, clear communication, and family-centered care are discussed. Health literacy involves not only caregivers’ and patients’ cognitive and functional skills, but also the collaborative efforts among patients, caregivers, healthcare organizations, healthcare providers, and communities. This collaborative view of health literacy underscores the synergy among healthcare recipients, formal and informal healthcare providers, and resources from healthcare systems to reduce health literacy barriers, ease communication burden, and lessen inequities in health.

A case for integrating the Patient and Family Centered Care Methodology and Practice in Lean healthcare organizations

Healthcare ◽  
2015 ◽  
Vol 3 (4) ◽  
pp. 225-230 ◽  
Author(s):  
Anthony M. DiGioia ◽  
Pamela K. Greenhouse ◽  
Tanya Chermak ◽  
Margaret A. Hayden
Keyword(s):  
Family Centered Care ◽  
Healthcare Organizations ◽  
Lean Healthcare ◽  
Centered Care ◽  
Family Centered

Practices and Perceptions of Family Centered Care among Healthcare Providers: A Cross-sectional Study in a Pediatric Hospital

2018 ◽  
Vol 43 ◽  
pp. e18-e25 ◽  
Author(s):  
Immacolata Dall'Oglio ◽  
Michela Di Furia ◽  
Emanuela Tiozzo ◽  
Orsola Gawronski ◽  
Valentina Biagioli ◽  
...  
Keyword(s):  
Healthcare Providers ◽  
Cross Sectional Study ◽  
Family Centered Care ◽  
Pediatric Hospital ◽  
Sectional Study ◽  
Cross Sectional ◽  
Centered Care ◽  
Family Centered

Interactive Communication Tools for Health Education

2011 ◽  
pp. 827-837
Author(s):  
Machi Suka ◽  
Katsumi Yoshida
Keyword(s):  
Health Literacy ◽  
Health Education ◽  
Health Information ◽  
Healthcare Providers ◽  
Literacy Skills ◽  
The Internet ◽  
Communication Tool ◽  
Interactive Communication ◽  
Leading Mode ◽  
Provide Health Education

This chapter introduces an interactive communication tool, the ‘HRA System’. The recent rapid penetration of the Internet has made it a leading mode for gathering and sharing health information. People who access information on the Internet differ considerably in their ‘health literacy’, or the ability to understand and act on health information. The HRA System was developed in an effort to promote health education among people with inadequate health literacy. The system was designed in accordance with the clients’ health literacy skills, as well as the clients’ computer skills. A number of healthcare providers have registered with our research group to provide health education using the HRA System to the general public. The authors provide some ideas regarding how to apply interactive communication technology to health education successfully.

Nursing Perspectives on Person- and People-Centered Integrated Care for All

2015 ◽  
Vol 4 (3) ◽  
pp. 163-166
Author(s):  
Yukiko Kusano
Keyword(s):  
Healthcare Workers ◽  
Healthcare Professionals ◽  
Code Of Ethics ◽  
Healthcare Systems ◽  
Healthcare Design ◽  
International Council ◽  
Active Involvement ◽  
Care Recipients ◽  
Service Delivery Systems ◽  
Centered Care

 Person-centeredness resides at the heart of nursing and nurses also place people at the centre of their activities to achieve a healthier society. The commitment of the International Council of Nurses (ICN) to deliver person- and people-centered care is evident in the ICN Code of Ethics for Nurses [1], ICN policy papers and is translated into various guidelines, programmes and research.  Person- and people-centered healthcare requires not only commitment of individual nurses and other healthcare workers but also changes in healthcare systems including service delivery systems and other structures. It is necessary to take a whole government approach where person- and people-centered healthcare is considered by all ministries including non-health sectors. Active involvement of care recipients, nurses and other healthcare professionals in healthcare design and decision making is essential to achieve person- and people-centered healthcare. 

Multimorbidity and health literacy: A population-based survey among 28,627 Danish adults

2021 ◽  
pp. 140349482110459
Author(s):  
Sofie Emilie Pedersen ◽  
Anna Aaby ◽  
Karina Friis ◽  
Helle Terkildsen Maindal
Keyword(s):  
Health Literacy ◽  
Health Information ◽  
Multiple Logistic Regression Analysis ◽  
Healthcare Providers ◽  
Positive Association ◽  
Population Based ◽  
Literacy Skills ◽  
Physical Conditions ◽  
Healthcare Needs ◽  
Population Based Survey

Aim: Individuals with multimorbidity often have complex healthcare needs challenging their health literacy skills. This study aimed to investigate the association between the number of physical conditions and health literacy and to examine the difference in health literacy levels between individuals with multimorbidity based on physical conditions and individuals with additional mental disorders. Methods: Respondents aged 25 years or older from a Danish population-based survey were included ( N = 28,627). Multimorbidity was assessed based on 18 self-reported chronic conditions; health literacy was measured using two scales from the Health Literacy Questionnaire focusing on understanding health information and engaging with healthcare providers. Associations were examined using multiple logistic regression analysis. Results: We found a positive association between number of physical conditions and the odds of having difficulties in understanding health information and engaging with healthcare providers. For example, the adjusted odds ratio (OR) of having difficulties in understanding health information was 1.45 (95% confidence interval (CI): 1.09–1.94) for individuals with two physical conditions compared with individuals without multimorbidity. The associations formed a positive exposure–response pattern. Furthermore, respondents with both mental and physical conditions had more than twice the odds of having health literacy difficulties compared to respondents with only physical conditions (adjusted OR 2.53 (95% CI 2.02–3.18) and 2.28 (95% CI 1.92–2.72) for the scales, respectively). Conclusions: Our results suggest that responding to patients’ health literacy needs is crucial for individuals with multimorbidity – especially those with combined mental and physical conditions.

Challenges and Implications of Health Literacy in Global Health Care

2019 ◽  
pp. 185-197
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Health Literacy ◽  
Health Professionals ◽  
Cost Savings ◽  
Healthcare Systems ◽  
Health Costs ◽  
Healthcare Organizations ◽  
Global Health Care ◽  
Healthcare Efficiency ◽  
Barriers To Health ◽  
Use Of Health Services

This chapter explains the perspectives on health literacy, trends and issues with health literacy, and the challenges and implications of health literacy in global healthcare. Health literacy concerns the knowledge and competences of patient to meet the complex demands of health in modern healthcare. Providing effective patient information means acknowledging, understanding, and overcoming barriers to health literacy that physicians, health professionals, and patients might experience. Health literacy affects health behavior and the use of health services, thus affecting health outcomes and health costs in the healthcare organizations. The benefits of health literacy improvement include improved communication, greater adherence to treatment, greater ability to engage in self-care, improved health status, greater healthcare efficiency, and cost savings to the healthcare systems.

Visioning a hospitality-oriented patient experience (HOPE) framework in health care

2020 ◽  
Vol 31 (5) ◽  
pp. 869-888 ◽  
Author(s):  
Philippa Hunter-Jones ◽  
Nathaniel Line ◽  
Jie J. Zhang ◽  
Edward C. Malthouse ◽  
Lars Witell ◽  
...  
Keyword(s):  
Health Care ◽  
Patient Experience ◽  
Healthcare Providers ◽  
Healthcare Services ◽  
Customer Relationships ◽  
Healthcare Organizations ◽  
Content Type ◽  
Theoretical Contribution ◽  
Person Centered Care ◽  
Centered Care

PurposeThis paper considers the question: what would happen if healthcare providers, like their counterparts in the hospitality industry, adopted the principles of customer experience management (CEM) in order to facilitate a more holistic and personalized patient experience? It proposes an alternative vision of the patient experience by adding to an emerging hospitality–healthcare literature base, this time focusing upon CEM. A hospitality-oriented patient experience (HOPE) framework is introduced, designed to enhance the patient experience across all the touchpoints of the healthcare journey.Design/methodology/approachThis is a conceptual paper that draws upon three distinct literatures: hospitality literature; healthcare literature; and CEM literature. It utilizes this literature to develop a framework, the HOPE framework, designed to offer an alternative lens to understanding the patient experience. The paper utilizes descriptions of three unique patient experiences, one linked to chronic pain, a second to gastro issues and a third to orthopedic issues, to illustrate how adopting the principles of hospitality management, within a healthcare context, could promote an enhanced patient experience.FindingsThe main theoretical contribution is the development of the HOPE framework that brings together research on CEM with research on cocreative customer practices in health care. By selecting and connecting key ingredients of two separate research streams, this vision and paradigm provide an alternative lens into ways of addressing the key challenges in the implementation of person-centered care in healthcare services. The HOPE framework offers an actionable roadmap for healthcare organizations to realize greater understanding and to operationalize new ways of improving the patient experience.Originality/valueThis paper applies the principles of hospitality and CEM to the domain of health care. In so doing it adds value to a hospitality literature primarily focused upon extensive employee–customer relationships. To a healthcare literature seeking to more fully understand a person-centered care model typically delivered by a care team consisting of professionals and family/friends. And to a CEM literature in hospitality, which seeks to facilitate favorable employee–customer interactions. Connecting these separate literature streams enables an original conceptual framework, a HOPE framework, to be introduced.

scholarly journals The Mediating Role of the Patient Health Engagement Model on the Relationship Between Patient Perceived Autonomy Supportive Healthcare Climate and Health Literacy Skills

2020 ◽  
Vol 17 (5) ◽  
pp. 1741 ◽  
Author(s):  
Serena Barello ◽  
Lorenzo Palamenghi ◽  
Guendalina Graffigna
Keyword(s):  
Health Literacy ◽  
Structural Equation ◽  
Healthcare Systems ◽  
Literacy Skills ◽  
Chronic Patients ◽  
Cross Sectional Survey ◽  
Main Hypothesis ◽  
Cross Sectional ◽  
Patient Health ◽  
The Relationship

Individuals with low health literacy (HL) are known to have poorer health outcomes and to have higher mortality rates compared to individuals with higher HL; hence, the improvement of HL is a key outcome in modern healthcare systems. Healthcare providers are therefore asked to support patients in becoming more and more engaged in their healthcare, thus augmenting their literacy skills. Our main hypothesis is that the well-known relationship between patients’ perceived autonomy supportive healthcare climate and HL skills is mediated by the Patient Health Engagement Model (PHE-model) which describes the patients’ progressive maturation of a psychological readiness to become active players in their healthcare. The purpose of this study was to formulate a hypothetical structural equation model (SEM) linking an autonomy-supportive healthcare climate to PHE-model and HL. A cross-sectional survey design was employed involving 1007 Italian chronic patients. The hypothetical model was tested using SEM to verify the hypothesized mediation of the PHE-model between autonomy-supportive healthcare climate and HL. Results show that the theoretical model has a good fit indexes and that PHE-model fully mediates the relationship between autonomy-supportive healthcare climate and HL. This finding suggests healthcare systems to implement a new paradigm where patients are supported to play an autonomous role in their own healthcare.

scholarly journals Assessment of feasibility and acceptability of family-centered care implemented at a neonatal intensive care unit in India

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Arti Maria ◽  
James A. Litch ◽  
Maria Stepanchak ◽  
Enisha Sarin ◽  
Rashmi Wadhwa ◽  
...  
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
Neonatal Intensive Care Unit ◽  
Neonatal Intensive Care ◽  
Healthcare Providers ◽  
Family Centered Care ◽  
Training Tool ◽  
Centered Care ◽  
Tangible Support ◽  
Family Centered

Abstract Background A family-centered care (FCC) parent participation program that ensures an infant is not separated from parents against their will was developed for the caring of their small or sick newborn at a neonatal intensive care unit (NICU) in Delhi, India. Healthcare provider sensitization training directed at psychosocial and tangible support and an audio-visual training tool for parent-attendants were developed that included: 1) handwashing, infection prevention, protocol for entry; 2) developmentally supportive care, breastfeeding, expression of breastmilk and assisted feeding; 3) kangaroo mother care; and 4) preparation for discharge and care at home. The study aimed to examine the feasibility and acceptability of the FCC model in a NICU in India. Methods A prospective cohort design collected quantitative data on each parent-attendant/infant dyad at enrollment, during the NICU stay, and at discharge. Feasibility of the FCC program was measured by assessing the participation of parent-attendants and healthcare providers, and whether training components were implemented as intended. Acceptability was measured by the proportion of parent-attendants who participated in the trainings and their ability to accurately complete program activities. Results Of 395 NICU admissions during the study period, eligible participants included 333 parent-attendant/infant dyads, 24 doctors, and 21 nurses. Of the 1242 planned parent-attendant training sessions, 939 (75.6%) were held, indicating that program fidelity was high, and the majority of trainings were implemented as intended. While 50% of parent-attendants completed all 4 FCC training sessions, 95% completed sessions 1 and 2; 60% of the total participating parent-attendants completed session 3, and 75% completed session 4. Compliance rates were over 96% for 5 of 10 FCC parent-attendant activities, and 60 to 78% for the remaining 5 activities. Conclusions FCC was feasible to implement in this setting and was acceptable to participating parent-attendants and healthcare providers. Parents participated in trainings conducted by NICU providers and engaged in essential care to their infants in the NICU. A standard care approach and behavior norms for healthcare providers directed psychosocial and tangible support to parent-attendants so that a child is not separated from his or her parents against their will while receiving advanced care in the NICU.

Sign in / Sign up

Export Citation Format

Share Document