Reference Services Review: content analysis, 2006‐2011

2012 ◽  
Vol 40 (2) ◽  
pp. 182-198 ◽  
Author(s):  
Katy Mahraj
Keyword(s):  
Web Sites ◽  
Liberal Arts ◽  
Design Methodology ◽  
Liberal Arts Colleges ◽  
Public Libraries ◽  
Content Type ◽  
Reference Services ◽  
Academic Librarianship ◽  
The Usa ◽  
Type Size

PurposeThe purpose of this paper is to present a retrospective analysis of the content published in Reference Services Review from 2006 through 2011.Design/methodology/approachThe author manually reviewed the content of all journal issues from 2006 through 2011 using the Emerald web site. The information reviewed was number of articles per issue; author affiliations; article format; and article titles, abstracts, and keywords. The type, size, and location of author institutions were confirmed using institutions' official web sites as necessary.FindingsThe paper finds that Reference Services Review has published an average of 40 articles per year. The majority of articles focus on topics in information literacy and reference services, with consistent coverage of emerging technologies, working with diverse populations, library space, and management. The majority of contributors are affiliated with large academic institutions in the USA, with some representation from liberal arts colleges, public libraries, community colleges, and international authors.Originality/valueThis analysis consolidates data on the volume, focus, and authorship of Reference Services Review as the journal reaches its 41st year of publication. The data provide a snapshot of trends in the field's professional and scholarly literature with implications for trends in academic librarianship.

Reference Services Review: content analysis, 2012-2014

2016 ◽  
Vol 44 (1) ◽  
pp. 61-75 ◽  
Author(s):  
Katherine W. Clark
Keyword(s):  
Content Analysis ◽  
Web Sites ◽  
Academic Institutions ◽  
Content Type ◽  
Library Management ◽  
Reference Services ◽  
Changing Trends ◽  
Time Period ◽  
Academic Librarianship ◽  
Type Size

Purpose – The purpose of this paper is to present a retrospective analysis of content published in Reference Services Review between 2012 and 2014. Design/methodology/approach – This analysis utilizes the methods and format outlined by Katy Mahraj, author of Reference Services Review: content analysis, 2006-2011 (2012). The author manually reviewed the content of all journal issues from 2012 through 2014 using both print and online copies of the journal, accessed through the Emerald Group Publishing web site. Information reviewed included total number of articles per issue, author affiliations, article format and article content focus. The type, size and location of author institutions were confirmed using institutions’ official web sites as necessary. The results of this analysis are compared to Mahraj’s results to identify changing trends. Findings – Reference Services Review has published an average of 38 articles per year between 2012 and 2014. Articles have focused most commonly on information literacy and instruction and emerging technologies. Reference services, outreach and library management have also received regular coverage. All authors during this time period have been affiliated with academic institutions, primarily large academic institutions with 5,000 or more students. Originality value – This analysis continues the work of Katy Mahraj to consolidate data on the volume, focus and authorship of Reference Services Review. These data continue to provide an overview of trends in the field’s professional and scholarly literature, with implications for broader trends in academic librarianship.

Entrepreneur assistance & economic development in Florida libraries

2015 ◽  
Vol 43 (3) ◽  
pp. 400-418 ◽  
Author(s):  
Janet Elaine Franks ◽  
Carol Johns
Keyword(s):  
Economic Development ◽  
Web Sites ◽  
Small Businesses ◽  
Public Libraries ◽  
Public Library ◽  
Business Community ◽  
Business Service ◽  
Content Type ◽  
Additional Information ◽  
The Usa

Purpose – The purpose of this paper was to identify essential resources that entrepreneurs need; to determine which resources and services are available at public libraries in two Florida counties; and to suggest additional ways for public libraries to increase their value and visibility among the business community. Design/methodology/approach – Information was gathered using structured and open-ended questions, using the Qualtrics survey technology provider, to obtain both quantitative and qualitative responses. Library administrators were contacted to identify relevant library staff to participate in the survey. Pasco County Library System administrators agreed to distribute the survey to their staff. Hillsborough County Public Library Cooperative administrators provided email addresses of staff selected to participate. Web sites of the libraries, their counties, and their partners were also examined for additional information. Findings – The results suggest that the libraries are able to satisfy most of the requests of entrepreneurs. One exception was consulting, which was not consistently available, according to respondents, but could be offered at the library by business service organizations. Suggestions for promoting library business resources were proposed, based on survey responses and the websites of the libraries, their counties, and their business service organization partners. Research limitations/implications – This research studied key public librarians and staff employed at Pasco and Hillsborough counties in Florida. Some of the resources identified as useful for entrepreneurs in these counties may not be generalizable to communities outside the state of Florida, or outside the USA. Additionally, the survey did not explore what is not being done or what could be done if the libraries had more resources. Practical implications – This study provides information on the resources and services that public libraries provide entrepreneurs. It also offers suggestions for libraries to become more valuable and visible to their local business community. Social implications – As entrepreneurs and small businesses contribute substantially to economic development, public libraries that provide assistance to them help their communities prosper. Originality/value – This study is a collaboration between an academic reference librarian with a recent MBA degree, and an Entrepreneur Services Manager and Florida SBDC Center Director, who together provide a unique perspective and interpretive value toward promoting economic development.

Interlending and document supply: a review of the recent literature: 86

2014 ◽  
Vol 42 (2/3) ◽  
pp. 137-143
Author(s):  
Mike McGrath
Keyword(s):  
Open Access ◽  
Resource Sharing ◽  
Design Methodology ◽  
Recent Literature ◽  
Public Libraries ◽  
Public Access ◽  
Review Of The Literature ◽  
Content Type ◽  
Related Material ◽  
The Usa

Purpose – The purpose of this paper is to provide a review of the literature concerning interlending and document supply. Design/methodology/approach – The study included the review of over 130 journals and related material. Findings – The race to build and deliver a system for dealing with the vast increase in OA-deposited manuscripts in the USA continues. Public access to publishers’ e-content is being made available in UK public libraries as part of the Finch report agreement. More developments in Patron-Driven Acquisition are described and much else. Originality/value – Represents a useful resource for librarians and others concerned with interlending and document supply and such related matters as resource sharing and open access.

Trends and issues in Jamaican academic libraries 2010-2016

2016 ◽  
Vol 117 (11/12) ◽  
pp. 721-745 ◽  
Author(s):  
Sasekea Harris
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Content Type ◽  
Research Libraries ◽  
Academic Librarianship ◽  
The Usa ◽  
Practical Implications ◽  
Lesson Drawing ◽  
American Academic

Purpose Observing trends and issues plays a key role in the success of any industry. Since 2010, the Association of College & Research Libraries (ACRL) has been publishing papers on top trends and issues in academic libraries in the USA, allowing for reflection, tracking, lesson drawing, adaptation, planning and direction. Such a publication is absent in the Jamaican library industry. This paper aims to examine the extent to which these trends and issues, as reported by ACRL, are evident in Jamaican academic librarianship. Design/methodology/approach Through document and thematic analysis of publications written on Jamaican academic librarianship 2010-2016, this paper highlights trends and issues in Jamaican academic librarianship. Findings There are similarities in the trends and issues in Jamaican academic librarianship and American academic librarianship; the similarities sometimes vary, however, in focus. Additionally, there are trends and issues in Jamaican academic librarianship not mentioned in the literature reviewed on American academic librarianship and vice versa. Research limitations/implications A survey of the chief librarians’ perceptions regarding the trends and issues would be a useful follow-up. Practical implications This paper allows for reflection, comparison, benchmarking, lesson-drawing, planning and direction for academic libraries and other types of libraries in Jamaica and the rest of the developing world. Social implications The gaps highlighted, particularly those with the most potential, can be discussed with the objective of exploring how these can be translated into new or revised services for the community of users. Originality/value This paper is of value, as there is no publication with an explicit focus on trends and issues in Jamaican academic libraries; this paper will be the first publication on trends and issues in Jamaican academic librarianship. In this regard, this paper makes an important contribution to the literature on academic librarianship generally, and to the literature on Caribbean and Jamaican academic librarianship, specifically.

A survey of WeChat application in Chinese public libraries

2016 ◽  
Vol 34 (4) ◽  
pp. 625-638 ◽  
Author(s):  
Chunmei Gan
Keyword(s):  
Design Methodology ◽  
Public Libraries ◽  
University Libraries ◽  
Content Type ◽  
Reference Services ◽  
History Information ◽  
Research Gap ◽  
Service Mode ◽  
Current Characteristics ◽  
Chinese Public

Purpose The purpose of this paper is to explore the current characteristics and status of WeChat application in Chinese public libraries. Design/methodology/approach Using a sample of 46 sub-provincial and provincial public libraries in China, this study collected data from their WeChat official accounts. Statistical analysis and content analysis were employed for data analysis. Findings The results show that 82.6 percent of the 46 libraries had applied for WeChat accounts and offered services, of which the earliest created time was March 20, 2013. Differences were found among history information regarding their numbers, types and contents. Moreover, as for service mode, 84.2 percent of the libraries present custom menus, and 68.4 percent provide self-inquiry information. In addition, three types of reference services are revealed: real-time services (28.9 percent), services via telephones or e-mails (36.8 percent) and menu services (7.9 percent). Originality/value This study illustrates an overall picture of WeChat application in Chinese public libraries. Extant research has mainly focused on Web 2.0 applications in university libraries, and less attention has been paid to the application of mobile social media in public libraries. This study attempts to fill this research gap.

scholarly journals Library capacity for data curation services: a US national survey

2019 ◽  
Vol 37 (4) ◽  
pp. 811-828 ◽  
Author(s):  
Ayoung Yoon ◽  
Devan Ray Donaldson
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Online Survey ◽  
Research Study ◽  
Public Libraries ◽  
Data Curation ◽  
Content Type ◽  
The Usa ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to understand the landscape of data curation services among public and academic libraries in the USA, with a focus on library capacity for providing data curation services. Design/methodology/approach The authors conducted an online survey by employing stratified sampling from the American Library Directory. A total of 198 responses were analyzed. Findings The authors’ findings provide insight into the current landscape of libraries’ data curation services. The survey participants evaluated six capacity dimensions for both public and academic libraries – value, financial, administrative, technical infrastructure, human resources and network. The ratings the participants gave to these capacity dimensions were significantly different between academic and public libraries. Practical implications This study suggests several areas in which libraries will benefit from further developing their capacity to successfully run data curation services. Originality/value This is among the first research study to address the concept of capacity in the context of libraries’ data curation services.

scholarly journals Website-reflected operating characteristics of wineries’ wine clubs

2014 ◽  
Vol 26 (4) ◽  
pp. 244-258
Author(s):  
Nicholas C. Williamson ◽  
Joy Bhadury
Keyword(s):  
Empirical Research ◽  
Research Design ◽  
Web Sites ◽  
Design Methodology ◽  
Evolutionary Process ◽  
Great Majority ◽  
Operating Characteristics ◽  
Content Type ◽  
The Usa ◽  
The Web

Purpose – The purpose of this empirical research is to identify the distinguishing operating characteristics of wineries that use what is alleged to be the most profitable channel of distribution for marketing wine in the USA: the wine club. Design/methodology/approach – The research design entails the contrasting of the Web site-reflected operating features of wineries that support wine clubs with wineries that do not. Findings – Support was found for the great majority of operating features identified in the literature as likely characterizing the operations of wineries with wine clubs. A notable exception concerns the lack of confirmation of hypotheses concerning “Wine 2.0” variables. Research limitations/implications – In the apparent pursuit of higher profits, owners and managers of wineries with wine clubs more frequently adopt operating features that expose them to objective competitive comparisons than do owners and managers with other wineries. The former are also more prone to advertise on their Web sites a variety of offers that collectively constitute a more valuable quid pro quo in their relationships with consumer buyers than appears to be the case with other wineries. Strategically, results demonstrate that a winery’s adoption of a wine club is not a part of an evolutionary process of wineries in general. Originality/value – There has been no other published empirical research that concerned the identification of distinguishing operating features of wineries that use what has been argued to be the most profitable channel for marketing wine at retail in the USA: the wine club channel. Winery owners and managers will find particular value in the results and implications of the research.

A strategic diversity manifesto for public libraries in the 21st century

2015 ◽  
Vol 116 (1/2) ◽  
pp. 15-36 ◽  
Author(s):  
Bharat Mehra ◽  
Rebecca Davis
Keyword(s):  
Strategic Planning ◽  
21St Century ◽  
Design Methodology ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
Reflective Thought ◽  
The Usa ◽  
Library Websites ◽  
Level Of Analysis

Purpose – The purpose of this research-based philosophical piece is to present a progressive manifesto for public libraries in the 21st century to address gaps in embracing diversity in its holistic dimensions and representing such information in their strategic planning and web documentations. Design/methodology/approach – Content analysis of public library websites in the USA informed the development of a Strategic Diversity Manifesto that includes the “who”, the “what” and the “how” components to describe and discuss diversity-related matters in their strategic planning and web representations. Findings – The Strategic Diversity Manifesto provides a mechanism for individual public library agencies, in their localized context and environment, to strategically inquire, describe, discuss, reflect, analyze and translate into concretized actions their picture of diversity as grounded in the reality of their representative communities. Originality/value – The Strategic Diversity Manifesto presents a more a comprehensive and consolidated picture of diversity beyond isolated strategies seen in past efforts. It is a broader level of analysis and “picture painting” of the agency’s context, which may not be as detailed as compared to other modes of description, though as a result, it is more holistic instead of fragmentary. The aim is first and foremost to provide a basis for reflective thought and discussion.

A tribute to Gwen Leighty

2006 ◽  
Vol 19 (2) ◽  
pp. 84-86
Author(s):  
Jennifer Paustenbaugh
Keyword(s):  
Web Sites ◽  
Academic Libraries ◽  
Design Methodology ◽  
Fund Raising ◽  
Personal Knowledge ◽  
Valuable Contribution ◽  
Content Type ◽  
History Of ◽  
Development Network ◽  
Fund Raiser

PurposeThe purpose of the paper is to provide a tribute to the life and work of library fund‐raiser Gwen Leighty.Design/methodology/approachThe paper uses personal knowledge and references to Academic Libraries Advancement and Development Network (ALADN) and LIBDEV web sites.FindingsThe paper finds that fundraising is connecting with people and the journey that each development officer must make while raising funds for their library.Originality/valueThe paper presents a brief history of ALADN and the valuable contribution one person made to the cause of library fund‐raising.

Do information technology (IT) capabilities affect hotel competitiveness?

2020 ◽  
Vol 11 (3) ◽  
pp. 447-460
Author(s):  
Nan Hua
Keyword(s):  
Design Methodology ◽  
Financial Data ◽  
Content Type ◽  
It Systems ◽  
Study Results ◽  
It Capabilities ◽  
The Usa ◽  
Lagged Effects ◽  
The Individual ◽  
Direct Measures

Purpose This paper aims to examine the impacts of IT capabilities on hotel competitiveness. Design/methodology/approach This study adapts and extends Hua et al. (2015) and O’Neill et al. (2008) by incorporating the specific measures of IT expenditures as proxies for the relevant IT capabilities to explore the impacts of IT capabilities on hotel competitiveness. Findings This study finds that expenditures on IT Labor, IT Systems and IT Websites exert different impacts on hotel competitiveness. In addition, IT capabilities exert both contemporary and lagged effects on hotel competitiveness. Originality/value This study is the first that uses financial data to capture direct measures of individual IT capabilities and tests the individual impacts of IT capabilities on hotel competitiveness from both contemporaneous and lagged perspectives. It uses a large same store sample of hotels in the USA from 2011 to 2017; as a result, the study results can be reasonably representative of the hotel population in the USA.

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