Building a culture of quality assurance in the libraries of the University of Ljubljana

2007 ◽  
Vol 108 (3/4) ◽  
pp. 177-182 ◽  
Author(s):  
Nana Turk
2003 ◽  
Vol 16 (2) ◽  
pp. 1-5
Author(s):  
Lynette Lutes ◽  
Sarvesh Logsetty ◽  
Jan McGuinness ◽  
Joan M. Carlson

Explores the development of a clinical quality improvement pilot project at the University of Alberta Hospital and Stollery Children’s Hospital which aimed to establish a team of individuals that could disseminate a culture of quality improvement and develop a framework for a quality process that could be replicated and repeated. Outcomes of the clinical pilot project included improved performance as well as opportunities to learn some key lessons around team membership and involvement.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mariana Ferreira de Mello Silva ◽  
Eduardo Raupp de Vargas

Purpose This study aims to examine the extant literature to analyze the relationship between quality assurance (QA) and innovation in the higher education context. Design/methodology/approach This study selected 63 articles through a systematic literature review in Scopus and Web of Science databases and performed a descriptive and thematic synthesis-analysis on the sample. Findings The research identifies several perspectives discussed on QA systems covering experiences, criticisms and practice implications. The literature review shows there is no clear consensus on whether innovation in higher education institutions (HEIs) is fostered or hindered by QA processes. However, it seems that the likelihood of innovativeness and positive QA outcomes are directly linked to how these processes are managed in universities. Research limitations/implications This review highlights the university management concerns that emerge with QA issues as it is not yet clear to what extent innovation is actually promoted in scenarios where QA is applied. Hence, this literature review could be considered comprehensive but not exhaustive. Further studies are recommended to improve the understanding of how HEIs can both innovate and ensure quality at the same time. Originality/value The paper contributes to the existing body of knowledge by advancing the opportunities and challenges that HEIs face due to QA system features.


2019 ◽  
Vol 4 (01) ◽  
pp. 1-19
Author(s):  
Ferdinan Ferdinan ◽  
Nurhayati Nurhayati

  AbstrakPenelitian ini adalah penelitian evaluasi dengan menggunakan jenis penelitian kombinasi (mixed methods). Pendekatan penelitian, yaitu: pendekatan studi kasus. Sumber data penelitian ini terdiri atas Rektor, Wakil Rektor I, Ketua Lembaga Penjaminan Mutu, Ketua Unit Penjaminan Mutu Fakultas, dan Kasubdit SDM Universitas dan yang menjadi responden yaitu 32 Ketua Prodi dan 70 Ketua Tingkat. Teknik pengumpulan data yaitu wawancara, studi dokumentasi, dan lembar observasi. Penilaian untuk setiap aspek evaluasi dikategorikan menjadi tiga tingkatan: tinggi, sedang, dan rendah.  Pengambilan keputusan dikategorikan menjadi tiga tingkatan: tercapai, kurang tercapai, dan tidak tercapai. Penelitian evaluasi ini memberikan beberapa kesimpulan,  yaitu gambaran pelaksanaan pembelajaran di Unismuh Makassar pada tahapan proses (transactions) menunjukkan bahwa: 1) penguasaan dosen dalam menyusun dan menyiapkan administrasi perkuliahan dari 7 subaspek  yang dievaluasi  terdapat 6 subaspek  telah memenuhi kriteria objektif dan 1 subaspek yang kurang tercapai yaitu kemampuan dosen dalam menyusun buku ajar, 2)) penguasaan dosen dalam pelaksanaan perkuliahan menunjukkan bahwa dari 15 subaspek yang dievaluasi 13 subaspek sudah tercapai sesuai standar objektif dan 2 subaspek yang belum terpenuhi yaitu dosen tidak memberikan sanksi kepada mahasiswa yang terlambat 30 menit dalam mengikuti perkuliahan dan dosen belum menyampaikan materi kuliah dengan berbasis IT, 3) interaksi dosen dengan mahasiswa dalam perkuliahan, dari 4 subaspek yang dievaluasi semuanya telah memenuhi standar objektif, dan 4) kemampuan dosen dalam melakukan evaluasi hasil perkuliahan  menunjukkan bahwa dari 12 subaspek yang dievaluasi terdapat  10 subaspek sudah tercapai sesuai standar objektif dan 2 subaspek kurang terpenuhi. Kata Kunci: Evaluasi, Mutu Pembelajaran dan TransactionsAbstract                This study is an evaluation study using mixed methods. Research approach, namely: case study approach. The data sources of this study consisted of the Chancellor, Deputy Chancellor I, Chairperson of the Quality Assurance Agency, Chair of the Faculty Quality Assurance Unit, and the Head of Sub-directorate of Human Resources of the University and respondents, namely 32 Chairmen of Study Programs and 70 Chairmen. Data collection techniques are interviews, documentation studies, and observation sheets. Assessments for each aspect of evaluation are categorized into three levels: high, medium, and low. Decision making is categorized into three levels: achieved, less achieved, and not achieved. This evaluation study provides several conclusions, namely the description of the implementation of learning in Unismuh Makassar at the stages of transactions shows that: 1) the mastery of lecturers in preparing and preparing lecture administration from 7 sub-aspects evaluated, there are 6 sub-aspects that meet objective criteria and 1 sub-aspect is lacking achieved, namely the ability of lecturers in preparing textbooks, 2)) mastery of lecturers in lecturing shows that out of 15 sub-aspects evaluated 13 sub-aspects have been achieved according to objective standards and 2 sub-aspects that have not been fulfilled, namely lecturers do not sanction students who are 30 minutes late in attending lectures and lecturers have not delivered IT-based lecture material, 3) lecturer and student interaction in lectures, of the 4 sub-aspects evaluated all met objective standards, and 4) lecturers' ability to evaluate lecture results showed that from 12 sub the evaluated aspects have 10 sub-aspects that have been achieved according to objective standards and 2 sub-aspects have not been fulfilled.Keywords: Evaluation, Learning Quality and Transaction


Author(s):  
Rachid ELKACHRADI

The university reform in Morocco introduced principles of quality assurance into the Higher Education System. In this regard, the law 01-00 has set up a device which is mainly articulated around the establishment of a system of accreditation of training and the establishment of a global system of evaluation in the whole system. However, Human Resources Management, the keystone of any change project, is not put at the center of the operationalization of reform projects. In our research, we will look at the factors that impede the operationalization of the principles of quality assurance to improve the effectiveness and efficiency of the HR function. Based on the results obtained within the framework of this exploratory study, we let's propose the key determinants for the implementation of a quality approach in Human Resources Management within Moroccan universities.


Author(s):  
A. Artyukhov

The article is devoted to the description and analysis of factors that potentially and actually affect the socio-economic development of the state on the example of the higher education institution. It is established that at the system level the level of ensuring the quality of educational activities and the quality of higher education has a decisive influence on the formation of a positive image of a higher education institution. The results of a survey of students on the criteria for choosing a university to study are presented. Statistics on public funding of education in general and higher education in particular are presented and analyzed. It is established that, despite the formally high percentage of education funding from the level of GDP in absolute terms, the actual funding is low and needs to be strengthened by attracting external funding from customers. Attention is also paid to the state of development of educational services for foreign students. In a competitive environment at the national and international level, the decisive influence on the involvement of foreign students in the university is influenced by the structure of the training program, teacher qualifications, organization of the educational process in the classroom and so on. The article on the example of a higher education institution presents the main stages of formation and development of the internal system of quality assurance of education as an object of influence on the socio-economic development of the state. The development and/or improvement of internal quality assurance systems in universities is becoming a powerful basis for increasing university funding from external (personally involved) sources, reducing the outflow of applicants abroad and the successful provision of educational services to foreign students. At this stage, given the limited opportunities for funding of educational activities by the state (compared to EU countries), the successful implementation of the university development strategy is possible provided that systematic work is done to improve the quality of educational services for domestic and foreign citizens. As part of further research, it is planned to analyze the mutual impact of the education quality assurance system on the effectiveness of scientific activities, the provision of additional paid educational services, training for external customers and other sources.


2020 ◽  
Vol 3 (1) ◽  
pp. 1-5
Author(s):  
Vice Pramutia Dolly ◽  
Riki Mukhaiyar

Qualified graduates is supported by an efficient process of education, improvement of competence on an ongoing basis, and appropriate curriculum. The curriculum becomes an important part in education. Each educational institution graduates expect superior quality, good morals, knowledge and competence of skilled labor. Quality of qualified graduates will increase the demand of stakeholders to recruit workers in the industry related. It is necessary to implement a quality program in an effort to provide the best service for educational activities. This study discusses the program carried out by educational and vocational study program in electrical engineering (EEVE) achieve the goal to do assessment by AUN-QA (ASEAN University Network-Quality Assurance) in evaluating the curriculum. AUN-QA aims to conduct quality assurance of courses that a member of AUN, as well as guiding and guide the university to improve and maintain the quality of the university. Researchers use qualitative research using the comparative method of ex-postfacto with the kind of correlational study. The study was conducted with data collection, such as observation, interviews, field observation and documentation study. This research resulted in the development of curriculum in vocational and educational courses in electrical engineering (EEVE), in terms of meeting the basic needs for qualified graduates, competent and professional in accordance with the standards of the AUN-QA. Through this research is expected to be a pattern for other courses to evaluate the curriculum for graduates scored an excellent, competent and qualified


2008 ◽  
Vol 31 (2) ◽  
pp. 19.1-19.11
Author(s):  
Kerry Dunne

Using a new model of subject delivery, the University of New England (UNE–Armidale, Australia) offers specialist subjects at partner or host institutions. The model is a modified version of distance education. It is designed to meet the needs of on-campus students who wish to study a subject that their university is unable to offer as a full internal program. Students are enrolled as students of the partner institution, but the content of the courses, the teaching and assessment are the responsibility of UNE staff. The model is attractive to students and to tertiary administrators of both the host and provider universities. For students the model offers greater subject choice and flexibility; for tertiary administrators at the host institution there is built-in quality assurance and continuity of subject offerings, and for UNE an opportunity to develop a new market for distance education and to ensure the survival of low enrolment specialist language subjects


Author(s):  
Ngepathimo Kadhila ◽  
Gilbert Likando

Strategic management in higher education (HE) has become data-reliant. Most higher education institutions (HEIs) all over the world have implemented quality assurance (QA) and institutional research (IR) with the purpose of generating data that that would assist in evidence-based decision making for better strategic management. However, data generated through QA and IR processes have to be integrated and streamlined in order to successfully inform strategic management. One of the challenges facing higher education institutions is to integrate the data generated by QA and IR processes effectively. This chapter examines examples of good practice for integrating the data generated by these processes for use as tools to inform strategic management, using the University of Namibia as a reference point. The chapter offers suggestions on how higher education institutions may be assisted to overcome challenges when integrating the outcomes of QA and IR processes in order to close the quality loop through effective strategic management.


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