Kevin Otieno-Onyango: business and technology dilemma (A)
Subject area Business ethics, entrepreneurship, ICT. Study level/applicability Undergraduate, MBA, MSIT. Case overview The dilemma could be described something like: “I want to do an honest business in order to alleviate somewhat the financial difficulty of my family […] yet my pursuit impacts negatively on my immediate customers”. This is a case of the morality of actions with indirect effects (non-intentional effects). Expected learning outcomes Understand actions with double effects, formulate business policy to regulate access to services, appreciate the challenges of starting a business enterprise, understand the social impact of ICT. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes.