Events’ external stakeholders and their influence strategies in tourism: perspectives from Borneo

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fidella Tiew ◽  
Kirsten Holmes ◽  
Nigel de Bussy
Keyword(s):  
Case Study Research ◽  
Primary Data ◽  
The Novel ◽  
Influence Strategies ◽  
Content Type ◽  
External Stakeholder ◽  
Stakeholder Influence ◽  
Novel Approach ◽  
External Stakeholders ◽  
Stakeholder Perspective

Purpose The purpose of this paper is to examine external event stakeholders’ strategic actions to advance their interests in tourism events, based on their resource relationships with the event. It takes the novel approach of examining stakeholder influence strategies from the external stakeholder perspective. Design/methodology/approach The study used a qualitative case study research design, with five government-owned tourism events in Sarawak, involving primary data from 37 interviews with external stakeholders. Findings The stakeholders perceived that they were not overly dependent on the events studied due to their short duration. Two types of resource relationships were found: event-dependent stakeholders and event non-dependent stakeholders. Stakeholders were found to be deploying various influence strategies, which were largely subtle, positive and collaborative in nature, regardless of whether they were event-dependent or event non-dependent stakeholders. Research limitations/implications The findings are limited to the context examined in this study. Going forward, stronger public–private partnerships and formalised resource relationships are needed to ensure continuity of resource supplies and greater event innovation. Originality/value The study adds to the knowledge of how event external stakeholders exert their influence in accordance with their interests and resource dependency relationship with government-owned tourism events in the context of Sarawak, Borneo.

scholarly journals Unpacking the impact of social media analytics on customer satisfaction: do external stakeholder characteristics matter?

2020 ◽  
Vol 40 (5) ◽  
pp. 647-669 ◽  
Author(s):  
Yichuan Wang ◽  
Minhao Zhang ◽  
Ying Kei Tse ◽  
Hing Kai Chan
Keyword(s):  
Social Media ◽  
Customer Satisfaction ◽  
Customer Engagement ◽  
Primary Data ◽  
Social Media Analytics ◽  
Content Type ◽  
External Stakeholder ◽  
Business Partners ◽  
External Stakeholders ◽  
The Impact

PurposeUnderpinned by the lens of Contingency Theory (CT), the purpose of this paper is to empirically evaluate whether the impact of social media analytics (SMA) on customer satisfaction (CS) is contingent on the characteristics of different external stakeholders, including business partners (i.e. partner diversity), competitors (i.e. localised competition) and customers (i.e. customer engagement).Design/methodology/approachUsing both subjective and objective measures from multiple sources, we collected primary data from 141 hotels operating in Greece and their archival data from TripAdvisor and the Hellenic Chamber of Hotels (HCH) database to test the hypothesised relationships. Data were analysed through structural equation modelling.FindingsThis study confirms the positive association between SMA and CS, but it remains subject to the varied characteristics of external stakeholders. We find that an increase in CS due to the implementation of SMA is more pronounced for firms that (1) adopt a selective distribution strategy where a limited number of business partners are chosen for collaboration or (2) operate in a highly competitive local environment. The results further indicate that high level of customer engagement amplifies the moderating effect of partner diversity (when it is low) and localised competition (when it is high) on the SMA–CS relationship.Originality/valueThe study provides novel insights for managers on the need to consider external stakeholder characteristics when implementing SMA to enhance firms' CS, and for researchers on the value of studying SMA implementation from the CT perspective.

Managing the expectations of external stakeholders in construction projects

2017 ◽  
Vol 24 (5) ◽  
pp. 736-756 ◽  
Author(s):  
Albert P.C. Chan ◽  
Goodenough D. Oppong
Keyword(s):  
Construction Projects ◽  
Empirical Support ◽  
Bottom Line ◽  
Stakeholder Expectations ◽  
Content Type ◽  
Stakeholder Satisfaction ◽  
External Stakeholder ◽  
External Stakeholders ◽  
Management Project ◽  
Social Environmental

Purpose The consideration of external stakeholders has proven to be more critical than internal stakeholders in construction projects. The purpose of this paper is to present the diverse expectations of external stakeholder groups, i.e. governmental authorities, general public, and affected local communities, in construction projects. The practical steps to manage the expectations are also outlined. Design/methodology/approach A three-stage methodology was adopted for the review. The primary terms “stakeholder,” “project participants,” or “project environment” were first searched in four popularly search engines and eight top journals that publish construction research to retrieve publications. After a second-stage filtering process, the selected data were then analyzed and reviewed in line with the objectives. Findings In total, 49 common expectations were identified and classified. The results indicate that each stakeholder group pursues expectations in line with the social, environmental, and economic sustainability objectives. For effective management, project managers (PMs) must know stakeholder opportunities and threats, fulfill social responsibilities, establish common goals, apply appropriate strategies, and enhance stakeholder satisfaction. Research limitations/implications The identified expectations are only based on the selected publications. Even though the expectations have been categorized in line with the triple bottom line model, the relative importance of the expectations cannot be ascertained since there is no empirical support. Practical implications PMs can play safe by acknowledging the stakeholder expectations and employ such strategies to curtail resulting impacts and maximize mutual benefits. The list of expectations could also be used to promote equitable value optimization in projects, enhance needs fulfillment, and facilitate the evaluation of external stakeholder satisfaction. Originality/value This study provides a comprehensive checklist of construction stakeholder expectations which hitherto, is lacked in the literature. Moreover, practical steps to manage the expectations of external stakeholders have been discussed.

Edge controller – a small UAVs distributed avionics paradigm

2019 ◽  
Vol 92 (2) ◽  
pp. 229-236
Author(s):  
Svetoslav Zabunov ◽  
Roumen Nedkov
Keyword(s):  
Unmanned Aerial Vehicles ◽  
Design Methodology ◽  
The Novel ◽  
Functional Requirements ◽  
New Paradigm ◽  
Content Type ◽  
Novel Approach ◽  
Novel Concept ◽  
Practical Implications ◽  
Structure And Design

Purpose This paper aims to reveal the authors’ conceptual and experimental work on an innovative avionics paradigm for small unmanned aerial vehicles (UAVs). Design/methodology/approach This novel approach stipulates that, rather than being centralized at the autopilot, control of avionics devices is instead distributed among controllers – spread over the airframe span, in response to avionics devices’ natural location requirements. The latter controllers are herein referred to as edge controllers by the first author. Findings The edge controller manifests increased efficiency in a number of functions, some of which are unburdened from the autopilot. The edge controller establishes a new paradigm of structure and design of small UAVs avionics such that any functionality related to the periphery of the airframe is implemented in the controller. Research limitations/implications The research encompasses a workbench prototype testing on a breadboard, as the presented idea is a novel concept. Further, another test has been conducted with four controllers mounted on a quadcopter; results from the vertical attitude sustenance are disclosed herein. Practical implications The motivation behind developing this paradigm was the need to position certain avionics devices at different locations on the airframe. Due to their inherent functional requirements, most of these devices have hitherto been placed at the periphery of the aircraft construction. Originality/value The current paper describes the novel avionics paradigm, compares it to the standard approach and further reveals two experimental setups with testing results.

scholarly journals Identification and Immunological Characterization of Three Potential Vaccinogens against Cryptosporidium Species

2011 ◽  
Vol 18 (11) ◽  
pp. 1796-1802 ◽  
Author(s):  
Patricio A. Manque ◽  
Fernando Tenjo ◽  
Ute Woehlbier ◽  
Ana M. Lara ◽  
Myrna G. Serrano ◽  
...  
Keyword(s):  
The Novel ◽  
Cryptosporidium Hominis ◽  
Content Type ◽  
Vaccine Candidates ◽  
Novel Approach ◽  
Intellectual Abilities ◽  
Significant Impairment ◽  
Life Threatening ◽  
Potential Vaccine ◽  
Cellular Immune

ABSTRACTCryptosporidiosis is a ubiquitous infectious disease, caused by the protozoan parasitesCryptosporidium hominisandCryptosporidium parvum, leading to acute, persistent, and chronic diarrhea with life-threatening consequences in immunocompromised individuals. In developing countries, cryptosporidiosis in early childhood has been associated with subsequent significant impairment in growth, physical fitness, and intellectual abilities. Currently, vaccines are unavailable and chemotherapeutics are toxic and impractical, and agents for immunoprophylaxis or treatment of cryptosporidiosis are a high priority. Availability of the genome sequences forC. hominisandC. parvumprovides new opportunities to procure and examine novel vaccine candidates. Using the novel approach of “reverse vaccinology,” we identified several new potential vaccine candidates. Three of these antigens—Cp15, profilin, and aCryptosporidiumapyrase—were delivered in heterologous prime-boost regimens as fusions with cytolysin A (ClyA) in aSalmonellalive vaccine vector and as purified recombinant antigens, and they were found to induce specific and potent humoral and cellular immune responses, suggesting their potential as new vaccinogens againstCryptosporidiuminfection.

scholarly journals How external stakeholders drive the green public procurement practice? An organizational learning perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Junqi Liu ◽  
Yanlin Ma ◽  
Andrea Appolloni ◽  
Wenjuan Cheng
Keyword(s):  
Organizational Learning ◽  
Public Procurement ◽  
Black Box ◽  
Mediating Effect ◽  
Content Type ◽  
External Stakeholder ◽  
Influence Mechanism ◽  
External Stakeholders ◽  
Green Public Procurement ◽  
Public Sectors

Purpose This study aims to uncover the black box of the influence mechanism between external stakeholder drivers and green public procurement practice, and meanwhile to explore the moderating role of administrative level in this process. Green public procurement (GPP) has been widely implemented. Existing literature has found that external stakeholder drivers can affect public sectors' GPP practice, however, the definition of its connotation is still unclear, and how external stakeholders affect GPP practice has remained a black box. Design/methodology/approach After defining the major external stakeholders, this study develops a multiple mediation theoretical model using survey data from 142 Chinese local public sectors. It aims to uncover the black box of the influence mechanism between external stakeholder drivers and GPP practice and meanwhile explore the moderating effect of administrative levels in this process. Findings The results show that external stakeholder drivers have a positive relationship with GPP practices. The knowledge of GPP implementation policies and the knowledge of GPP benefits can both mediate this relationship. This study also finds that the administrative level of public sectors can positively moderate the mediating effect produced by the knowledge of GPP implementation policies and negatively moderate the mediation effect produced by the knowledge of GPP benefits. Social implications Local governments need to better encourage public sectors to implement GPP. Managers of public sectors need to pay attention to organizational learning to acquire relevant knowledge on GPP. Originality/value This study makes a theoretical contribution to a better understanding of the influence mechanism for GPP practice. This study also provides comparisons of GPP implementation policies between China and European Union.

How to write a company value statement that will achieve strategic impact

2018 ◽  
Vol 46 (2) ◽  
pp. 41-47
Author(s):  
Herman Vantrappen ◽  
Rien de Jong
Keyword(s):  
Blow Up ◽  
Code Of Conduct ◽  
The Novel ◽  
Content Type ◽  
Company Value ◽  
A Value ◽  
Novel Approach ◽  
Global Companies ◽  
Strategic Impact ◽  
A Company

Purpose This article aims to present a novel, powerful and proven alternative for the flawed way in which firms traditionally state “company values”. Design/methodology/approach An analysis was made of the value statements of the 100 largest Fortune Global 500 firms. A literature search on company values was conducted. The authors’ field experience with the use of company values was applied. Findings A majority of large global companies have stated company values. There is abundant pundits’ advice on how to define, embed and live by company values. Nevertheless, stated company values generally have no impact on performance; worse, they may blow up in managers’ faces, with accusations of hypocrisy. The novel approach overcomes these shortcomings. First, it removes unnegotiable qualities, consigning these to the company’s code of conduct. Second, it no longer states a value as a singular point of perfection but as a position of a cursor on a scale. Research limitations/implications This approach looks at a value as a capability, that is, a resource that requires investment and development, one that helps the company to be more effective than its competitors and that its competitors would find hard to imitate readily. Practical implications This approach looks at a value as a capability, that is, a resource that requires investment and development, one that helps the company to be more effective than its competitors and that its competitors would find hard to imitate readily. Originality/value The article is of value to practicing managers. The approach helps the firm to distinguish itself from competitors in a positive and hard-to-imitate way. It stimulates productive open conversations between the firm’s managers and employees. It leads to statements that both reveal and reinforce the firm’s desired culture.

A revised FMEA with application to a blow moulding process

2016 ◽  
Vol 33 (7) ◽  
pp. 900-919 ◽  
Author(s):  
Francesco Lolli ◽  
Rita Gamberini ◽  
Bianca Rimini ◽  
Francesco Pulga
Keyword(s):  
Clustering Algorithm ◽  
Fuzzy Theory ◽  
Mathematical Formulation ◽  
The Novel ◽  
Content Type ◽  
Moulding Process ◽  
Blow Moulding ◽  
Novel Approach ◽  
Operating Environments

Purpose – The purpose of this paper is to present a modified failure mode and effects analysis (FMEA) in order to make the assignment of the scores for the occurrence factor more robust, and to link the FMEA chart directly to the maintenance activities. Design/methodology/approach – A well-known clustering algorithm (i.e. K-means), along with a normalisation approach, are applied and compared for the assignment of the occurrence scores. Subsequently, the relationship between failures and maintenance operations is made explicit by a correlation matrix. Finally, the K-means algorithm is applied to the maintenance operations again in order to sort them into priority classes. Findings – It is found that this revised FMEA approach improves the standard one due to its more rigorous mathematical formulation and lean applicability in real operating environments. Research limitations/implications – The novel approach may be improved by a deeper statistical analysis and/or applying the fuzzy theory. Practical implications – A real case study is introduced in order to show the applicability of this approach to the quality control of a blow moulding process. It is found that this approach reveals a high potentiality for dealing with real issues. Originality/value – The paper provides a further step towards bridging the gap between theory and practical application of the FMEA approach.

Transferring acquisition knowledge – sources, directions and outcomes

2017 ◽  
Vol 15 (1) ◽  
pp. 28-46 ◽  
Author(s):  
Christina Öberg
Keyword(s):  
Knowledge Transfer ◽  
Research Design ◽  
Case Study Research ◽  
Secondary Data ◽  
Point Of View ◽  
Content Type ◽  
Sources Of Knowledge ◽  
External Stakeholders ◽  
The Individual ◽  
And Function

Purpose The literature has described knowledge transfer in terms of how companies advance their merger and acquisition activities through experience. This indicates a knowledge transfer from one acquisition to the next, with the acquiring party being the carrier of such knowledge. The present paper aims to add to this view through pointing out how knowledge on how to acquire and how to integrate, follows also from other parties and their experiences. The paper discusses and classifies sources, directions and outcomes of knowledge transfer on acquisitions from a stakeholder point of view. Focus is on external stakeholders and knowledge is divided between knowledge on acquiring and knowledge on integrating, thus dealing with the pre- and post-merger stages of acquisitions. Design/methodology/approach The paper adopts a multiple case study research design to illustrate its point. While the individual acquisitions are interconnected through the acquirer or acquired party being the same company, indications are that knowledge on how, when and what party to acquire and how to integrate (degree, direction, timing and function) follows from external stakeholders and their previous experiences. Findings The findings suggest that knowledge on acquiring follows from general knowledge on sector levels, while specific parties – including customers, competitors and the acquired party – are the sources of knowledge on integration. Knowledge on acquiring is imitative, while knowledge on integrating rests more on the external stakeholders’ failures. Originality/value The paper provides a research design contribution to acquisition studies, as most such studies adopt a quantitative, secondary data approach. The main contribution is though the focus on external stakeholders as sources of knowledge on acquiring and integrating. The previous literature seems to suggest that it is the experience accumulated through the acquirer’s previous acquisitions that provides the acquisition knowledge. The paper’s perspective, which includes several external stakeholders, provides a rather unique piece of research on stakeholders in mergers and acquisitions.

Knowledge creation in patent ecosystems: insights from Singapore

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carmela Elita Schillaci ◽  
Elona Marku ◽  
Manuel Castriotta ◽  
Maria Chiara Di Guardo
Keyword(s):  
High Tech ◽  
The Novel ◽  
Content Type ◽  
Government Interventions ◽  
Codified Knowledge ◽  
Knowledge Domains ◽  
Fine Grained ◽  
Novel Approach ◽  
Ecosystem Shift ◽  
Ecosystem Level

Purpose This paper aims to better understand how codified knowledge that originates in organizations contributes to the generation of idiosyncratic knowledge embedded at a more expansive level, such as that of an ecosystem. In doing so, the authors introduce the concept of patent ecosystems – conceived as configurations of codified knowledge advancements protected via patents. Design/methodology/approach Using a patent co-classification method and introducing a novel validated software, the authors map and visualize the patent ecosystem of Singapore and examine 173,597 patents published from 1995 to 2020. Findings Results reveal the prominent growth of Singapore’s patenting activities, capturing a patent ecosystem shift, from a more diverse knowledge configuration to a more specialized one. The codified knowledge mainly generated deals with pharmaceuticals and high-tech knowledge domains; further, newly emerging technologies such as blockchain are also noted. Research limitations/implications The research investigates Singapore’s context, a country in which research directions and focus areas are influenced by government interventions and leadership. Thus, future studies might examine other patent ecosystems to draw comparisons with more laissez-faire policies or ecosystems with more pronounced organic development. Originality/value The novelty of this research is the introduction of the concept of a patent ecosystem for advancing a more fine-grained understanding of the aggregated knowledge generated at the ecosystem level and its specific features, composition and development. The authors consider patents as “carriers” of different codified pieces of knowledge and patent ecosystems represent the configuration that emerges from connections of these elements. The novel approach can aid both researchers, practitioners and policymakers with future examinations in the field.

Tourists’ perceptions of urban space: a computer vision approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kun Zhang ◽  
Jinyi Zhang ◽  
Chunlin Li ◽  
Yan Jiao ◽  
Ying Wang
Keyword(s):  
Computer Vision ◽  
Urban Space ◽  
Semantic Segmentation ◽  
Scene Recognition ◽  
The Novel ◽  
Content Type ◽  
Tourist Gaze ◽  
North Americans ◽  
Visual Elements ◽  
Novel Approach

Purpose This study aims to conduct an empirical investigation of differing perceptions of nine types of urban space and nine visual elements among tourists in destination using a computer vision (CV) approach. Design/methodology/approach The data for this study was extracted from YFCC 100 M dataset. Nine types of urban space in Beijing were initially identified using a scene recognition model. Subsequently, a semantic segmentation model was applied, which yielded substantial evidence relating to nine visual elements that were used to elicit differing perceptions among tourists from different continents. Findings Tourists from three continents had different perceptions about corridors, old buildings, overlooks and traffic spaces, reflecting their cultural convention. Asians, Europeans and North Americans diversely gazed at the landscape element of buildings, foliage, sky and people in urban space. All those provided evidence to contribute to the tourist gaze theory's construction. Originality/value This study firstly depicted how tourists perceive the tourism symbol of urban space. The novel approach of employing two CV models offer methodological insights to tourism research relevant to visual perception.

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