The voice of patients in Israel's general hospitals

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Keren Semyonov-Tal
Keyword(s):  
Regression Models ◽  
Economic Status ◽  
Quality Care ◽  
Personal Characteristics ◽  
Economic Resources ◽  
Content Type ◽  
Care Experience ◽  
Health Satisfaction ◽  
Using Data ◽  
The Voice

PurposeThe purpose of this study is to capture the variety of issues that concern patients and to examine the extent to which personal characteristics of patients, such as education, ethnicity, age, gender and conditions of hospitalisation, influence the tendency to “express (negative) voice” and raise “critical views”.Design/methodology/approachUsing data obtained from the 2014 Survey of Health Satisfaction in Israel, the study focuses on patients' responses to an open-ended question regarding the medical care experience in hospitals.FindingsThe analysis reveals that “the voice of patients” spreads across a wide variety of issues, including the physical condition of the hospital and caregiver behaviour. Multivariate regression models show that subgroups with greater access to social and economic resources (i.e. in Israel, individuals who are Jewish), academics, women and younger patients are more likely to express critical voice regarding the hospitalisation experience. Likewise, inferior hospitalisation conditions are likely to increase expression of negative “voice” and criticism.Originality/valueThe findings underscore the importance and value of open-ended questions in evaluating healthcare satisfaction, suggesting that the likelihood of expressing critical voice is higher among patients of high socio-economic status – perhaps because they are more likely to expect, demand and feel entitled to high-quality care. Likewise, inferior hospitalisation conditions increase the critical voice.

Expectancy violation in a Facebook group: What is your response?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stella Tomasi ◽  
Chaodong Han ◽  
James Otto
Keyword(s):  
Social Media ◽  
Regression Models ◽  
Personal Characteristics ◽  
Expectancy Violations ◽  
Content Type ◽  
Perceived Severity ◽  
Expectancy Violation ◽  
Group Members ◽  
Comprehensive Framework ◽  
Group Characteristics

PurposeFacebook groups provide a forum for members to post content and engage with others through comments. Sometimes members behave poorly and violate the expectations of group members. In this study, the authors build a research framework based on expectancy violation theory (EVT) to predict and better understand the behaviour and responses of members when faced with violations in their groups.Design/methodology/approachFacebook group members completed surveys regarding their interactions in social media groups. The independent variable predictors in the study were categorized by personal characteristics, relationship characteristics and group characteristics. Participants also identified expectancy violations they had encountered (either severe or mild) and identified how they would react to the two types of violations. Regression models were developed for severe and mild violations.FindingsThe regression models show that personal characteristics such as age, gender and marital status; relationship characteristics such as their social media usage frequency and their social media engagement level; group characteristics such as anonymity of users and purpose of the group as well as the perceived severity of the violation influence how a member will respond to the expectancy violation.Originality/valueThe research study extends the existing expectancy violation literature by providing a comprehensive framework to predict how users will react to negative expectancy violations. This study also has practical implications for how group administrators might manage expectancy violations.

Analysing consumers’ perceived differences in wild and farmed fish

2015 ◽  
Vol 117 (3) ◽  
pp. 1007-1016 ◽  
Author(s):  
Konstantinos Polymeros ◽  
Eleni Kaimakoudi ◽  
Maria Schinaraki ◽  
Christos Batzios
Keyword(s):  
Design Methodology ◽  
Field Survey ◽  
Economic Status ◽  
Total Sample ◽  
Marketing Strategies ◽  
Consumer Perceptions ◽  
Farmed Fish ◽  
Content Type ◽  
Socio Economic Status ◽  
Using Data

Purpose – The purpose of this paper is to investigate consumers’ attitudes and behaviours towards wild and farmed fish, in order to identify possible distinct consumer groups, and to examine potential linkages between characteristics of the consumers’ demographic and socio-economic status and marketing aspects in wild and farmed fish. Design/methodology/approach – Using data from an in-person field survey, a TwoStep cluster analysis was employed in order to detect perceived differences among consumers with different profiles. Findings – The analysis identified two distinct consumer groups differentiated primarily by income: the low-potential aquaculture consumers and the high-potential aquaculture consumers, representing 67 and 33 per cent of the total sample, respectively. The study provides evidence that there is a lesser preference towards farmed fish. Therefore, more efficient marketing strategies are probably needed in order to promote awareness in aquaculture consumption, and potentially contribute in guiltlessness of the whole sector. Originality/value – There is a lack of detailed empirical research regarding consumer perceptions and particularly potential differentiation for wild and farmed fish. This paper advocates the use of consumer profiles as a basis for the development of consumer-focused strategies in order to improve consumer performance in the sector.

scholarly journals How does P2P lending platform reputation affect lenders’ decision in China?

2019 ◽  
Vol 37 (7) ◽  
pp. 1566-1589
Author(s):  
Xiaokun Shi ◽  
Junjie Wu ◽  
Jane Hollingsworth
Keyword(s):  
Regression Models ◽  
Random Effect ◽  
Ols Regression ◽  
Content Type ◽  
Game Analysis ◽  
P2p Lending ◽  
Using Data ◽  
Online Lending ◽  
The Impact ◽  
Investment Choices

Purpose The purpose of this paper is to examine how the impact of Chinese peer-to-peer (P2P) platform reputation directly and indirectly (mediate effect) affects investors’ (lenders) investment choices. Design/methodology/approach Using data collected from 478 P2P platforms, this paper calculates platform reputation via a β function after establishing a reputation mechanism by game analysis. This is followed by testing both the direct effect of platform reputation on investors’ investment choices (proxying by transaction volume) and the indirect effect through credit-enhancing information using three regression models (median regression, OLS regression and random effect OLS regression). A robustness test by adding instrument variables is conducted to confirm the findings from the main regressions. Findings In China, P2P lending platform reputations have played both a direct and indirect (through credit-enhancing information) role on investors’ investment choices. Originality/value This paper expands the boundary of P2P online lending research by not only examining the direct, but also, importantly, the indirect effects of platform reputations.

scholarly journals Are high performance work systems compatible with the extending working life agenda?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Getinet Haile
Keyword(s):  
Older Workers ◽  
High Performance ◽  
Personal Characteristics ◽  
Working Life ◽  
Well Being ◽  
Content Type ◽  
Individual Level ◽  
High Performance Work Practices ◽  
Appraisal Systems ◽  
Using Data

PurposeThe paper examines the compatibility of two UK policy priorities – extending working life (EWL) and the promotion of national economic performance through high performance work practices (HPWP).Design/methodology/approachEmpirical analysis has been conducted using data from WERS2011 to test hypotheses on whether age moderates the link between HPWP and employee well-being outcomes.FindingsDevelopment-oriented human resource strategies are found to compromise the wellbeing of older workers relative to younger ones, while some dimensions of HPWP lead to more favourable wellbeing outcomes for older workers relative to their younger counterparts (flexible working, performance-related pay and appraisal systems).Research limitations/implicationsAt older ages those still in the workforce may be over-represented by happier and psychologically more robust individuals who have settled into jobs they find fulfilling, matching their personal characteristics and abilities. If so, the adverse well-being influence of development-oriented strategies may be understated, while favourable well-being outcomes for older workers may be overstated.Practical implicationsHRM strategies may need to be more age sensitive to support the EWL agenda better.Originality/valueWhile many studies have examined the link between HPWP and a range of individual-level outcomes, less widely researched is whether responses vary by age, which the paper addresses.

The mediating role of trust in stimulating the relationship between transformational leadership and knowledge sharing processes

2018 ◽  
Vol 22 (3) ◽  
pp. 521-537 ◽  
Author(s):  
Phong Ba Le ◽  
Hui Lei
Keyword(s):  
Transformational Leadership ◽  
Knowledge Sharing ◽  
Structural Equation ◽  
Personal Characteristics ◽  
Future Research ◽  
Service Firms ◽  
Content Type ◽  
Employee Trust ◽  
Using Data ◽  
The Relationship

Purpose This paper aims to investigate the influence of transformational leadership (TL) and two aspects of trust (trust in a leader and trust among members, including two versions of each: “disclosure” and “reliance”) on knowledge collecting (KC) and knowledge donating (KD). Design/methodology/approach Structural equation modelling was used to test the effects of TL and aspects of trust on knowledge sharing (KS) processes using data collected from 336 participants at 35 large service firms. Findings The results showed that reliance-based trust in a leader (LR), disclosure-based trust in a leader (LD), reliance-based trust among members (MR) and disclosure-based trust among members (MD) act as mediators in the relationship between TL and KS processes. LR and MR have more significant effects on KD, whereas LD, MD and TL have more significant effects on KC. Research limitations/implications Future research could examine how personal characteristics (e.g. education level and working experiences) moderate the relationships between TL and KS processes. Practical implications From a practical perspective, the paper provides directors/managers an increased understanding of paths to success in KC and KD. Originality/value This paper provides theoretical initiatives on building employee trust and improving KS in the field of knowledge management. From a managerial perspective, this study identifies necessary factors for encouraging and promoting KS processes within an organization.

Different patterns for different conditions

2015 ◽  
Vol 42 (11) ◽  
pp. 1024-1034 ◽  
Author(s):  
Cem Başlevent ◽  
Tugba Maran
Keyword(s):  
Hair Loss ◽  
Political Ideology ◽  
Personal Characteristics ◽  
European Social Survey ◽  
Data Sets ◽  
Medicine Use ◽  
Content Type ◽  
Individual Level ◽  
Using Data ◽  
The Individual

Purpose – Using data from the European Social Survey, the purpose of this paper is to examine the individual-level determinants of the attitudes toward the use of medicines to treat common conditions such as hair loss and weight gain. Design/methodology/approach – The authors estimate ordered logit models in which the five conditions inquired about in the survey are the dependent variables. Findings – The variation in the average approval scores for medicine use implies differing degrees of medicalization for the five conditions inquired about in the survey, and the associations observed in the multivariate analysis reveal that part of the subjectivity in attitudes can be attributed to basic personal characteristics, namely age, gender, and education. Self-evaluations of general health, happiness, religiosity, and political ideology are also found to influence people’s attitudes in predictable ways. Research limitations/implications – The examinations point to the shortcomings of the available data sets in sorting out the roles of different factors – such as the presence of effective treatments without side effects – in reaching the observed attitudes for medicine use. Social implications – The empirical findings suggest that the overuse of medicines can become a more serious problem in the near future in aging European societies. Originality/value – The authors demonstrate that higher approval scores among younger and more educated people on the whole and among women with respect to hair loss suggest that more medicalized attitudes are not necessarily found among groups the most likely to have the condition in question, but those who find it the most difficult to imagine themselves being in that situation.

ESTIMATION OF TECHNICAL, SPECIALIZED AND ECONOMIC EFFICIENCY OF CULTIVATED POTATO VARIETIES USING DATA ENVELOPE ANALYSIS METHOD (DEA) IN IRAQ FOR SPRING LUG 2018

2020 ◽  
pp. 119-131
Keyword(s):  
Technical Efficiency ◽  
Economic Efficiency ◽  
Potato Crop ◽  
Economic Status ◽  
Analysis Method ◽  
Envelope Analysis ◽  
Variable Capacity ◽  
Data Envelope Analysis ◽  
Using Data ◽  
The Stability

Research highlights the importance of potato crop, which occupies a prominent food and economic status in food security besides rice, wheat and corn at the local and global level. Despite the expansion of the cultivation of potato crop in Iraq in general and Ameriyah district in particular However, potato productivity remains substandard, this may be due to a lack of knowledge of the most efficient varieties and not to use productive resources at the levels at which technical, specialized and economic efficiency is achieved. Therefore, the aim of the research is to determine the technical, specialized and economic efficiency according to the cultivated seed category. The data envelope analysis (DEA) method was used to estimate technical, specialized and economic efficiency, assuming constant and variable capacity returns. As a result of the study, the Safrana variety achieved the highest average technical efficiency according to the stability of the yield and capacity efficiency in addition to achieving the highest average specialized and economic efficiency, The Lapadia variety achieved the highest average technical efficiency, assuming that capacity returns have changed. Therefore, we recommend the adoption of items that achieve higher efficiency and the need to redistribute the elements of production better and Achieving the optimum levels at which technical, specialized and economic efficiency is achieved and saving what has been wasted.

Taking Part, Joining in, and Being Heard?

2020 ◽  
pp. 475-494
Author(s):  
Perpetua Kirby ◽  
Rebecca Webb
Keyword(s):  
Primary Schools ◽  
Specific Reference ◽  
School Life ◽  
Children’S Participation ◽  
Using Data ◽  
Children's Participation ◽  
The Voice

This chapter explores how Article 12 and the voice of the child are implemented. The chapter does so by making specific reference to ways in which children express themselves within two different English primary schools. The chapter introduces Article 12 as a commitment to giving due attention to children’s experiences. Using data vignettes, the chapter illustrates the value of paying attention to children by focusing on the micro moments of everyday school life. The chapter argues that children’s participation is necessarily political, suggesting that participation must be read as such and demonstrating how it is often subsumed within powerful dominant schooling discourses of conformity within different governmental climates that are regarded as beyond politics. The chapter identifies limited possibilities for transformation in the study’s research sites, discussed in terms of children achieving agency and enacting their own subjectivities. This is apparent even within the less coercive ethos of a school participating in the Rights Respecting Schools Initiative (UNICEF). The chapter argues that in order to open up possible transformational participatory spaces, adults in schools need to require opportunities to reflect together on the tensions within their own educational contexts and between supporting children’s participation and their conformity to wider schooling discourses. The chapter suggests that the provision of such opportunities will help to keep a focus on listening to children in line with the ambitions of Article 12.

Inequalities in the Regional Distribution of Private Psychiatric Services Provided under Medicare

1993 ◽  
Vol 27 (4) ◽  
pp. 630-637 ◽  
Author(s):  
Anthony F. Jorm ◽  
Stephen J. Rosenman ◽  
Patricia A. Jacomb
Keyword(s):  
Rural Areas ◽  
Economic Status ◽  
Social Indicators ◽  
Regional Distribution ◽  
National Health Survey ◽  
Psychiatric Services ◽  
Socio Economic Status ◽  
Medicare Data ◽  
Consultant Physician ◽  
Using Data

An analysis was carried out on Medicare data to find out if there are inequalities in the geographical distribution of private psychiatric services in Australia. The number of psychiatric services and persons becoming patients per 100,000 population was calculated for each federal electorate for the year 1985/86 and related to social indicators derived from the 1986 census. As a comparison, services provided by consultant physicians were analyzed as well. The data were based on the electorate of the patient rather than the electorate of the practitioner. Consultant psychiatrist services were found to be received more often in high socio-economic status electorates and those with older populations, and less often in rural areas. A similar pattern was found for consultant physician services, although the relationship with socio-economic status was not as strong. Frequent psychiatric consultations of longer duration, which are an indicator of insight psychotherapy, were more common in higher socioeconomic status electorates. A limitation of the Medicare data is that they cover only private services. To overcome this limitation, a supplementary analysis was carried out on the distribution of consultations for mental disorders using data from the National Health Survey. These data confirmed that individuals of high socio-economic status with a mental disorder are more likely to receive specialist treatment.

Absence of the weekend effect and industry-style portfolios

2019 ◽  
Vol 12 (4) ◽  
pp. 463-475
Author(s):  
Selma Izadi ◽  
Abdullah Noman
Keyword(s):  
New York ◽  
Stock Market ◽  
Structural Breaks ◽  
Stock Exchange ◽  
Structural Break ◽  
Weekend Effect ◽  
Content Type ◽  
Market Portfolio ◽  
The Us ◽  
Using Data

Purpose The existence of the weekend effect has been reported from the 1950s to 1970s in the US stock markets. Recently, Robins and Smith (2016, Critical Finance Review, 5: 417-424) have argued that the weekend effect has disappeared after 1975. Using data on the market portfolio, they document existence of structural break before 1975 and absence of any weekend effects after that date. The purpose of this study is to contribute some new empirical evidences on the weekend effect for the industry-style portfolios in the US stock market using data over 90 years. Design/methodology/approach The authors re-examine persistence or reversal of the weekend effect in the industry portfolios consisting of The New York Stock Exchange (NYSE), The American Stock Exchange (AMEX) and The National Association of Securities Dealers Automated Quotations exchange (NASDAQ) stocks using daily returns from 1926 to 2017. Our results confirm varying dates for structural breaks across industrial portfolios. Findings As for the existence of weekend effects, the authors get mixed results for different portfolios. However, the overall findings provide broad support for the absence of weekend effects in most of the industrial portfolios as reported in Robins and Smith (2016). In addition, structural breaks for other weekdays and days of the week effects for other days have also been documented in the paper. Originality/value As far as the authors are aware, this paper is the first research that analyzes weekend effect for the industry-style portfolios in the US stock market using data over 90 years.

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