Social innovation camps: an analysis of participants’ experiences

2019 ◽  
Vol 12 (1) ◽  
pp. 99-110
Author(s):  
Karen Milner
Keyword(s):  
Design Methodology ◽  
Social Innovation ◽  
Group Processes ◽  
Group Facilitation ◽  
Content Type ◽  
Qualitative Research Design ◽  
Innovative Thinking ◽  
Field Notes ◽  
Depth Interviews

Purpose The purpose of this paper is to document and analyse the processes underpinning the Southern African Social Innovation Camp (the Camp). This paper details the theoretical basis on which the Camp was designed and assesses the ways in which the participants experienced the camp in light of these theoretical principles. Design/methodology/approach A qualitative research design was used with four sources of data: participant reviews of the Camp, in-depth interviews with stakeholders, the researcher’s field notes and a reflective blog posted online by one of the participants. Data were analysed using thematic content analysis. Findings Three themes emerged from the analysis. The Camp as a foreign but safe space that moves people out of their comfort zones, enabling innovative thinking; the importance of discipline and rigour in self-organising groups; and the interplay of diversity feedback and trust/mistrust. The theoretical principles which informed the design of the Camp were clearly evident in these themes. Research limitations/implications No evaluation of the degree of innovativeness/quality of the prototypes. While the focus of the study was on participants’ experiences, a clearer indicator of the innovativeness and usefulness of the prototypes would have provided greater insight. Originality/value The study describes a theoretical framework for designing innovation groups and establishes the usefulness of the framework for analysing the group processes. Based on the results, recommendations for effective functioning in innovation groups are proposed: group diversification; discipline and rigour in group facilitation; vigilance in eliminating hierarchy; and managing the interplay between diversity, feedback and trust.

Workplace innovation for better jobs and performance

2011 ◽  
Vol 60 (4) ◽  
pp. 404-415 ◽  
Author(s):  
Frank Pot
Keyword(s):  
Trade Unions ◽  
Design Methodology ◽  
Social Innovation ◽  
Evaluation Research ◽  
Quality Of Working Life ◽  
Content Type ◽  
Change Projects ◽  
Workplace Innovation ◽  
And Performance

PurposeThe purpose of this paper is to describe the need for workplace innovation policies and practices in Europe and evaluate programs that already have been developed.Design/methodology/approachThe paper describes the concept of workplace innovation and trends in society explaining its emergence. The paper then presents and discusses the results of evaluation research as far as this is available.FindingsA growing number of countries is conducting or developing some kind of programme on workplace innovation. These programmes differ in size and governance. Evaluation research shows that simultaneous improvement of performance and quality of working life is possible under certain conditions such as the participation of employees in change projects.Research limitations/implicationsConcepts and designs of evaluation research projects differ considerably. This gives new challenges for companies, trade unions, governments and researchers. In EU2020, little attention is paid to workplace innovation but there is a ray of hope in the draft integrated guidelines for employment policies and in the Flagship Initiative Innovation Union.Originality/valueSocial innovation in the workplace, or workplace innovation, is a new concept, covering to some extent new practices that appear to be relevant for organisations and governments.

scholarly journals A family for the holidays: delineating the hospitality needs of European parents with young children

2018 ◽  
Vol 19 (2) ◽  
pp. 159-171 ◽  
Author(s):  
Catheryn Khoo-Lattimore ◽  
Giacomo delChiappa ◽  
Mona Jihyun Yang
Keyword(s):  
Young Children ◽  
Current Literature ◽  
Design Methodology ◽  
Tourism Research ◽  
Content Type ◽  
Mass Tourism ◽  
Child Friendly ◽  
Family Vacation ◽  
Depth Interviews

PurposeWhere tourism research related to families holidaying with young children in coastal mass tourism destination is scant, this paper aims to explore accommodation constraints and needs of European parents who holiday with young children.Design/methodology/approachFourteen in-depth interviews were conducted with parents of young children who have just completed their family vacation in the island of Sardinia, Italy by positioning the interviewer at the boarding area of the Olbia Costa Smeralda airport.FindingsThe analysis returned five key themes: location of accommodation, quality of interactions, child-friendly amenities, safety and family-oriented programmes.Originality/valueWithin these five themes, seven new attributes were identified and contribute to the current literature on accommodation preferences of parents travelling with young children. The findings also suggest that this is a distinct segment within family tourism and should not be treated homogeneously with families with older or adult children. Finally, the data highlight the distinctions between Asian and Western parents in terms of their accommodation needs.

Thailand’s dual education system: a way forward

2017 ◽  
Vol 7 (2) ◽  
pp. 155-167 ◽  
Author(s):  
Jomphong Mongkhonvanit
Keyword(s):  
Education System ◽  
Design Methodology ◽  
Mutual Trust ◽  
School Teachers ◽  
Content Type ◽  
System A ◽  
The Status ◽  
The Government ◽  
Depth Interviews

Purpose The purpose of this paper is to discuss the status, values, and attributes of dual education. It investigates key elements of the dual education system in four selected countries while examining and recommending dynamics and roles for governmental policy, technical and vocational institutes, and employers in developing a dual education system in Thailand to generate a competitive workforce. The tripartite system of technical and vocational institutes, employers, and government in Thailand’s dual education is central to this study. Design/methodology/approach This study employs a documentary study, a survey, in-depth interviews, and responses from a focus group from technical and vocational institutes, employers, and the government. Findings This study found growing interest among technical and vocational institutes, employers, parents, and students in dual education. Within the tripartite system framework, the nine essential factors to improve the capacity of Thailand’s dual education system are: the technical and vocational institutes, curriculum, in-school teachers, accredited qualification, students, employers, in-company trainers, government policy, and government and related agencies. The government, companies, and technical and vocational institutes must collaborate for mutual trust and benefit while ensuring the quality of dual education programs. Originality/value This study is the first to examine the status and development of dual education in Thailand through the collaboration of key players. This study reflects the challenges of a major developing country in developing a dual education system, which other countries might face.

Pharmaceutical promotional activity and patient’s quality of life

2019 ◽  
Vol 13 (3) ◽  
pp. 246-263 ◽  
Author(s):  
Muhammad Umar
Keyword(s):  
Quality Of Life ◽  
Drug Resistance ◽  
Health Care Professionals ◽  
Design Methodology ◽  
Financial Burden ◽  
Content Type ◽  
Promotional Activity ◽  
The Impact ◽  
Depth Interviews

Purpose The purpose of this paper is to explore the impact of these unethical promotional activities on patient’s quality of life. Design/methodology/approach In-depth interviews were conducted, and then quantitative method was also used on a large number of health care professionals. Findings Findings of the study demonstrated that unethical activities influence biased prescriptions and then it helps to misuse of medicines. The drug resistance is also affected by misuse of medicines. Misuse of medicine further affects on financial burden on patient. Drug resistance has impact on health compromise. Furthermore, finding of the study describes that drug resistance, health compromise and financial lead to the imbalance of patient’s quality of life. Overall, findings revealed that pharmaceutical unethical promotional activity to achieve sales target is also a major cause of elements that disturbs patient’s quality of life. Originality/value This is a research paper and not published before.

scholarly journals Capability components of supply chain resilience for readymade garments (RMG) sector in Bangladesh during COVID-19

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammad Ali ◽  
Syed Mahbubur Rahman ◽  
Guilherme F. Frederico
Keyword(s):  
Supply Chain ◽  
Design Methodology ◽  
Fashion Industry ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Second Stage ◽  
Qualitative Research Design ◽  
The Relationship ◽  
Depth Interviews ◽  
Practical Implications

PurposeThe readymade garments (RMG) industry acts as one of the foremost vital catalysts for financial as well as social advancement of Bangladesh. Due to the harsh impact of COVID-19, RMG sector has been confronting a never-seen-before phenomenon. Since the supply chain has seriously been influenced, concern raises among industry and policymakers on how to support against disturbances resulting from pandemics. Accordingly, this research aims to explore the vulnerability and capability factors of RMG sector in Bangladesh, their relationship and how these variables affect supply chain resilience.Design/methodology/approachA qualitative research design has been employed. In the first stage, content analysis has been performed. Since COVID-19 is a new experience, newspapers were the source to become acquainted with the vulnerability and capability factors following the guidelines provided by Pettit et al. (2010). In the second stage, in-depth interviews with key informants were conducted to investigate the relationship among the variables and how these factors may influence supply chain resilience.FindingsThis study identifies fourteen capability factors and their sub-factors of RMG industry in Bangladesh in order to improve the resilience capacity against the vulnerabilities in the context of COVID-19 pandemic.Research limitations/implicationsThis research is based on the setting of particular industry in Bangladesh, where respondents are immersed in a unique culture. Special care is required to generalize the results to other segments and phenomena.Practical implicationsThe framework recognizes the balanced and unbalanced strength with the capability's components and find the relation between capabilities and vulnerabilities within the fashion industry. By creating the resilience network with the four conceivable positions, companies can find themselves with their capability's components and natural vulnerabilities.Originality/valueThis study investigates diverse components of capability figure against vulnerabilities to create the supply chain resilience. This paper, moreover, develops with four conceivable positions with their capabilities against existing vulnerabilities which brings timely contribution considering the context of COVID-19.

Stakeholder engagement in corporate reporting: towards building a strong reputation

2018 ◽  
Vol 36 (4) ◽  
pp. 484-497 ◽  
Author(s):  
Nivea Blackburn ◽  
Val Hooper ◽  
Russell Abratt ◽  
Judy Brown
Keyword(s):  
Stakeholder Engagement ◽  
Design Methodology ◽  
Environmental Issues ◽  
Annual Reports ◽  
Content Type ◽  
Corporate Reporting ◽  
Large Samples ◽  
Qualitative Research Design ◽  
First Time ◽  
Depth Interviews

PurposeThe purpose of this paper is to explore the extent to which organisations engage with stakeholders about social and environmental issues. The authors establish where the designers of these reports source the information reported.Design/methodology/approachThis was an exploratory study that employed a qualitative research design. Interviews with 24 individuals from 15 organisations in New Zealand that are involved with the writing of sustainability reports were conducted. In addition documents were analysed from a number of organisations to allow for triangulation.FindingsFindings indicate that engagement with stakeholders was important and one of the main purposes was to have a licence to stay in business. It was also found that managers do prioritise the saliency of issues. Generally, stakeholders do not get involved in the decision making pertaining to environmental issues in organisations.Research limitations/implicationsThe sample investigated in this study was relatively small so generalisation of the results would be difficult. However, these in depth interviews did provide insights that can be used in further study using large samples and in different countries.Originality/valueThis is the first time that the designers of annual reports were interviewed. They have knowledge of the extent of stakeholder engagement with firms.

Co-workers’ perceptions of and reactions to employee’s involuntary demotion

2019 ◽  
Vol 41 (4) ◽  
pp. 740-757 ◽  
Author(s):  
Sophie Hennekam ◽  
Subramaniam Ananthram ◽  
Steve McKenna
Keyword(s):  
Design Methodology ◽  
Emotional Responses ◽  
Emotional Reaction ◽  
Content Type ◽  
Informational Justice ◽  
Behavioural Responses ◽  
Behavioural Reaction ◽  
Three Stages ◽  
Depth Interviews ◽  
The Way

Purpose The purpose of this paper is to investigate how individuals perceive and react to the involuntary demotion of a co-worker in their organisation. Design/methodology/approach The authors draw on 46 semi-structured in-depth interviews (23 dyads) with co-workers of demoted individuals. Findings The findings suggest that an individual’s observation of the demotion of a co-worker has three stages: their perception of fairness, their emotional reaction and their behavioural reaction. The perception of fairness concerned issues of distributive, procedural, interpersonal and informational justice. The emotional responses identified were feelings of disappointment/disillusion, uncertainty, vulnerability and anger. Finally, the behavioural reactions triggered by their emotional responses included expressions of voice, loyalty, exit and adaptation. Originality/value Perceptions of (in)justice perpetrated on others stimulate emotional and behavioural responses, which impacts organisational functioning. Managers should therefore pay attention to the way a demotion is perceived, not only by those directly concerned, but also by co-workers as observers.

Consumer value creation through WhatsApp use

2019 ◽  
Vol 32 (4) ◽  
pp. 455-471
Author(s):  
Jorge Cruz-Cárdenas ◽  
Jorge Guadalupe-Lanas ◽  
Ekaterina Zabelina ◽  
Andrés Palacio-Fierro ◽  
Margarita Velín-Fárez ◽  
...  
Keyword(s):  
Latin American ◽  
Value Creation ◽  
Emotional Support ◽  
Design Methodology ◽  
Instant Messaging ◽  
Role Performance ◽  
Content Type ◽  
Consumer Value ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist.

Haunted by the past: transformations and daily challenges of China's prosthetics

2020 ◽  
Vol 10 (1) ◽  
pp. 115-124
Author(s):  
Chunchun Wang
Keyword(s):  
Design Methodology ◽  
Cross Cultural ◽  
Future Research ◽  
Institutional Pressures ◽  
Rehabilitation Center ◽  
Content Type ◽  
The Past ◽  
Daily Experiences ◽  
History Of ◽  
Depth Interviews

PurposeThe purpose of this paper is to examine the transformations of prosthetic practices in China, as well as the daily experiences and dilemmas arising from the everchanging practices since 1949. On the basis of materials, this paper explores an everyday perspective to review the history of technology.Design/methodology/approachEthnography was collected with the application of participant observations, informal interviews and in-depth interviews during a 13-months study at a rehabilitation center in Chengdu, China. The literature on prosthetic manufacturing was also reviewed for this paper.FindingsChina's prosthetic technology seems to evolve from traditional to modern. However, this progressive narrative – innovation-based timeline (Edgerton, 2006, xi) – has been challenged by daily practices. Due to institutional pressures, prosthetists are in a dilemma of selectively using their knowledge to create one kind of device for all prosthesis users with a certain kind of disability, thereby regulating the physical and social experiences of prosthesis users. Besides, prosthesis users are accustomed to prostheses made with old techniques, and must correct themselves from old experiences to the daily practices recognized by the selected techniques.Originality/valueThis paper provides a cross-cultural case to reexamine Edgerton's criticism of the progressive and orderly innovation-centric technological narrative. More importantly, it reviews the history and practices of China's prosthetics from daily experiences rather than Edgerton's concentration on technology; therefore, it provides an everyday perspective for future research on technological transformations.

Qualitative generalising in accounting research: concepts and strategies

2016 ◽  
Vol 29 (6) ◽  
pp. 1100-1131 ◽  
Author(s):  
Lee D. Parker ◽  
Deryl Northcott
Keyword(s):  
Design Methodology ◽  
Research Literature ◽  
Key Factors ◽  
General Applicability ◽  
Information Systems Management ◽  
Content Type ◽  
Accounting Research ◽  
Research Findings ◽  
Quality Of Research

Purpose – The purpose of this paper is to identify and articulate concepts and approaches to qualitative generalisation that will offer qualitative accounting researchers avenues for enhancing and justifying the general applicability of their research findings and conclusions. Design/methodology/approach – The study and arguments draw from multidisciplinary approaches to this issue. The analysis and theorising is based on published qualitative research literatures from the fields of education, health sciences, sociology, information systems, management and marketing, as well as accounting. Findings – The paper develops two overarching generalisation concepts for application by qualitative accounting researchers. These are built upon a number of qualitative generalisation concepts that have emerged in the multidisciplinary literatures. It also articulates strategies for enhancing the generalisability of qualitative accounting research findings. Research limitations/implications – The paper provides qualitative accounting researchers with understandings, arguments and justifications for the generalisability of their research and the related potential for wider accounting and societal contributions. It also articulates the key factors that impact on the quality of research generalisation that qualitative researchers can offer. Originality/value – This paper presents the most comprehensively sourced and developed approach to the concepts, strategies and unique deliverables of qualitative generalising hitherto available in the accounting research literature.

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