Understanding e-government research

2015 ◽  
Vol 25 (4) ◽  
pp. 633-673 ◽  
Author(s):  
Laura Alcaide-Muñoz ◽  
Manuel Pedro Rodríguez Bolívar
Keyword(s):  
Information Science ◽  
Library Science ◽  
Future Research ◽  
Content Type ◽  
The Social ◽  
Local Initiatives ◽  
Government Research ◽  
Participation Research ◽  
Bibliometric Approach ◽  
True Dimension

Purpose – The purpose of this paper is to consolidate existing knowledge and provide a deeper understanding of e-government research for assisting researchers in the development of their future analyses, identifying trends of research and the methodology used. Design/methodology/approach – A bibliometric approach has been used to examine e-government research in periodical publications listed in ISI in the field of information science and library science during the period 2000-2014. Findings – The authors found that although e-participation research has increased in the last years, future research should focus on accessibility policies, and on the motives, capabilities and perceptions of disabled and older people to take advantage of e-government initiatives to be involved in the social affairs. Practical implications – The study has shown the need to carry out further research into e-participation in order to understand the true dimension of social networks and their involvement in e-democracy. Also, it is highlighted the need for the design and evaluation of tools for automation of the services and to enable citizens to vote in local initiatives. Originality/value – This historical assessment allows identification of significant insights and trends related to e-government, and patterns in the published articles and develops a cohesive and comprehensive research agenda to guide researchers worldwide in their quest for a better understanding of e-government.

Researching public libraries and the social web, 2006-2012

2015 ◽  
Vol 71 (4) ◽  
pp. 632-649 ◽  
Author(s):  
Hanna Carlsson
Keyword(s):  
Information Science ◽  
Public Libraries ◽  
Public Library ◽  
The Body ◽  
Future Research ◽  
Social Web ◽  
Content Type ◽  
Open Access Journals ◽  
The Social ◽  
Wide Range

Purpose – The purpose of this paper is to sketch out the general tendencies, gaps and opportunities within the body of research studying the social web as a new facet of public librarianship in order to delineate the findings so far and suggest directions for future research. Design/methodology/approach – Literature searches were conducted through the Library, Information Science and Technology Abstract database, The ISI Web of Science database and the Directory of Open Access Journals. A selection process in two steps resulted in 44 articles that were subjected to a two-stage analysis and coding process: a coding analysis based on the stated aims or research questions of each article and analysis of the articles as clusters around a shared theme. Findings – The articles, exhibiting a richness and diversity in research directions, are dispersed in a wide range of journals and the topics addressed cover a variety of segments within Library and Information Science. Despite this diversity, research exploring the consequences of the social web for public libraries in situ and considerations of research on the broader political economic conditions of the public library institution in late modernity is largely lacking. Furthermore, the status of librarianship and the professional expertise of librarians, in light of the social web, need to be further addressed. Originality/value – The rising interest and investment of library professionals into the practices, principles and technologies of the social web calls for further studies into the consequences of this ongoing development for public library services. This paper gives a preliminary overview of the research done 2006-2012 and identifies gaps in the literature that may serve as a point of departure for future research.

scholarly journals The concept of neutrality: a new approach

2019 ◽  
Vol 76 (1) ◽  
pp. 333-353 ◽  
Author(s):  
Stephen Macdonald ◽  
Briony Birdi
Keyword(s):  
Literature Review ◽  
Design Methodology ◽  
Information Science ◽  
Social Institutions ◽  
Future Research ◽  
Library And Information Science ◽  
New Approach ◽  
Content Type ◽  
Normative Framework ◽  
Contextual Awareness

Purpose Neutrality is a much debated value in library and information science (LIS). The “neutrality debate” is characterised by opinionated discussions in contrasting contexts. The purpose of this paper is to fill a gap in the literature by bringing these conceptions together holistically, with potential to deepen understanding of LIS neutrality. Design/methodology/approach First, a literature review identified conceptions of neutrality reported in the LIS literature. Second, seven phenomenographic interviews with LIS professionals were conducted across three professional sectors. To maximise variation, each sector comprised at least one interview with a professional of five or fewer years’ experience and one with ten or more years’ experience. Third, conceptions from the literature and interviews were compared for similarities and disparities. Findings In four conceptions, each were found in the literature and interviews. In the literature, these were labelled: “favourable”, “tacit value”, “social institutions” and “value-laden profession”, whilst in interviews they were labelled: “core value”, “subservient”, “ambivalent”, and “hidden values”. The study’s main finding notes the “ambivalent” conception in interviews is not captured by a largely polarised literature, which oversimplifies neutrality’s complexity. To accommodate this complexity, it is suggested that future research should look to reconcile perceptions from either side of the “neutral non-neutral divide” through an inclusive normative framework. Originality/value This study’s value lies in its descriptive methodology, which brings LIS neutrality together in a holistic framework. This framework brings a contextual awareness to LIS neutrality lacking in previous research. This awareness has the potential to change the tone of the LIS neutrality debate.

Social appreciation for the improvement of tourism management of 20th-century heritage: a methodological proposal

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gema Ramírez-Guerrero ◽  
Javier García-Onetti ◽  
Juan Adolfo Chica-Ruiz ◽  
Manuel Arcíla-Garrido
Keyword(s):  
20Th Century ◽  
Management Tool ◽  
Future Research ◽  
Analysis Tool ◽  
Content Type ◽  
Cultural Assets ◽  
Current State ◽  
The Social ◽  
Depth Analysis ◽  
The Creation

Purpose This paper attempts to fill the gap that exists in research regarding 20th-century heritage and its social appreciation. The purpose of this paper is to explore different ways of evaluating the heritage value and tourism potential and to propose an innovative model validated in the Zarzuela Hippodrome as an example of cultural asset from 20th century with important economic, social, cultural, aesthetic and architectural aspects. Design/methodology/approach This study opted for an interpretation of heritage from an ecosystem, integrating and global paradigm, understanding the asset as a set of resources that interact with each other, generating a common and enriched tourist experience among all the elements that make it up. From this perspective, it is conceived that by modifying one of the elements, the whole (tourist) ecosystem will be equally influenced. On the other side, it was incorporated non-parametric techniques based on the implementation of surveys for the validation of the tool to the case study of the Zarzuela hippodrome. Findings The results suggest that the hippodrome's internal values have been evaluated very positively, while its external values are low. Through this study, the paper has identified several weaknesses that impede its functioning as a viable “tourist product.” The distance from the city center, the lack of available information and the scarce diffusion and tourism promotion are its main weaknesses. The proposed analysis tool reveals the importance of the active participation of visitors to evaluate cultural assets through the combination of aspects related to the conservation of cultural assets and, in turn, elements that encourage their commodification as tourist products, break down barriers between these two disciplines. Research limitations/implications The management tool proposed in this study can be used to underpin the creation of tourism experiences in cultural or heritage assets by diagnosing the current state of its tourist potential, quantifying its value in relation to the visitors’ perception and making visible those problematic aspects to develop actions to solve them. Although the present study is support for future research, as well as for improving the marketing of heritage in tourist settings, an in-depth analysis of the technical elements of heritage, as well as of its intervention (if applicable), will be necessary for the managers who want to use the tool. Social implications One of the most differentiating characteristics between the construction typology of 20th-century historical buildings is perhaps the scarcity of decorative ornamentation, with exposed concrete being the main surface coating. Many of these constructions have an important cultural and historical relevance, however, the social perception, as regards its consideration as architectural and artistic heritage seems to reflect discordant aspects. This study provides support as a decision-making tool to determine the existing valuation of a building and how to enhance it. Originality/value This study takes steps toward the creation of a model that supports decision-makers and owners of cultural assets through a measurement system that makes it possible to quantify and determine the current state of tourism use through the social evaluation of heritage criteria. It defines which are the elements that favor the resilience of the property or, on the contrary, which are those that undermine its enhancement.

scholarly journals An evaluation of factors affecting the management of COVID-19 in Bangladesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed S.M Sadrul Huda ◽  
Afsana Akhtar ◽  
Segufta Dilshad ◽  
Syeeda Raisa Maliha
Keyword(s):  
Health Care ◽  
Care Management ◽  
Service Providers ◽  
Care Service ◽  
Health Care Service ◽  
Health Care Management ◽  
Lessons Learned ◽  
Future Research ◽  
Content Type ◽  
The Social

PurposeThe study aims to gain insights into the management of COVID-19 in Bangladesh to identify the factors that are relevant to managing the pandemic in a developing country.Design/methodology/approachThe study was carried out by pursuing the archival method. The information was collected from credible newspaper reports over the previous months, as well as articles published on the subject of COVID-19.FindingsThe research revealed important and relevant dimensions of the health sector in managing the COVID-19 pandemic. The major factors were doctors, nurses (health service providers), patients, (customers) and society. This is a pioneering paper, which documents the major lessons learned from the management of COVID-19 in Bangladesh concerning three stakeholders of the health-care system, i.e. providers, patients and society. This paper covers the situation regarding the ongoing pandemic from three perspectives – provider, customers and society, and thus, may help to develop future research regarding the development of health-care management models for addressing the pandemic.Research limitations/implicationsThe major limitations of this paper is its over dependence on secondary sources for collecting the information.Practical implicationsThis paper presents the learnings from the pandemic in health-care management in different categories (e.g. social, doctor/nurse, patients), which can help the managers in understanding different dimensions of the health-care sector from different perspectives. The problems as well as the learnings stated in the paper can help the policy makers implement such strategies to ensure better delivery of the medical health-care service during a pandemic.Social implicationsThis paper clearly reveals the social dimensions of the COVID-19 by assessing the social aspects of COVID-19 management. Both social stigma and support are traced out during evaluating the situation. Thus, the social forces will be able to rethink about their role in addressing the social costs of pandemic.Originality/valueThis is a commentary piece.

Critiquing the marginalised place of research on women within international business

2016 ◽  
Vol 12 (4) ◽  
pp. 348-368 ◽  
Author(s):  
Snejina Michailova ◽  
Kate Hutchings
Keyword(s):  
International Business ◽  
Future Research ◽  
Critical Perspective ◽  
Women And Gender ◽  
Content Type ◽  
International Borders ◽  
Research Themes ◽  
The Social ◽  
And Gender ◽  
Considerable Discussion

Purpose This paper aims to provide a critical perspective of how the theme of women, and more broadly gender, have been treated in extant international business (IB) literature. It also suggests meaningful and promising avenues in this research space. Design/methodology/approach This paper is not intended to provide a comprehensive literature review; rather, it offers a critical and reflective view on the development of the IB stream of literature in which discussion of women has been largely marginalised. Findings While women and gender have been topics of considerable discussion across a range of disciplines in the social sciences, they have received limited examination in the IB literature despite this discipline being most suitable for such, given its socio-cultural analyses across international borders and organisations. Research limitations/implications Several themes are suggested as fertile future research avenues. These themes identify gaps in existing knowledge but, more importantly, also problematize prevailing views that IB scholars tend to hold about women and gender. The future research themes suggest that the very context of IB signifies the need for systematic gender analysis which might advance current understanding of women specifically and gender, more broadly, in the IB field. Originality/value This paper makes a salient and timely contribution to the IB field in providing an original, erstwhile unexamined critique of the marginal reflection on women and gender within extant IB research.

scholarly journals Augmented intelligence technology. The ethical and practical problems of its implementation in libraries

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Magdalena Wójcik
Keyword(s):  
Social Sciences ◽  
Information Science ◽  
New Technologies ◽  
Scientific Publications ◽  
Content Type ◽  
Scientific Databases ◽  
Social Sciences And Humanities ◽  
Starting Point ◽  
The Social ◽  
The Subject

PurposeThe subject of the article is the concept of augmented intelligence, which constitutes a further stage in the development of research on artificial intelligence. This is a new phenomenon that has rarely been considered in the subject literature so far, which may be interesting for the fields of social sciences and humanities. The aim is to describe the features of this technology and determine the practical and ethical problems associated with its implementation in libraries.Design/methodology/approachThe method of literature review was used. Systematic searches according to specific questions were carried out using the Scopus and Web of Science scientific databases, as well as Google Scholar and the LISTA abstract database.FindingsThe results established that the issue of augmented intelligence has barely been discussed in the field of librarianship. Although this technology may be interesting as a new area of librarian research and as a new framework for designing innovative services, deep ethical consideration is necessary before this technology is introduced in libraries.Research limitations/implicationsThe article deals with some of the newest technologies available, and this topic is generally very rarely discussed in scientific publications in either the social sciences or humanities. Therefore, due to the limited availability of materials, the findings presented in the article are primarily of a conceptual nature. The aim is to present this topic from the perspective of librarianship and to create a starting point for further discussion on the ethical aspects of introducing new technologies in libraries.Practical implicationsThe results can be widely used in practice as a framework for the implementation of augmented intelligence in libraries.Social implicationsThe article can help to facilitate the debate on the role of implementing new technologies in libraries.Originality/valueThe problem of augmented intelligence is very rarely addressed in the subject literature in the field of library and information science.

Organizational knowledge retention and knowledge loss

2019 ◽  
Vol 23 (1) ◽  
pp. 176-199 ◽  
Author(s):  
Nadège Levallet ◽  
Yolande E. Chan
Keyword(s):  
Explicit Knowledge ◽  
Knowledge Retention ◽  
Organizational Knowledge ◽  
Future Research ◽  
Knowledge Loss ◽  
Content Type ◽  
Types Of Knowledge ◽  
The Social ◽  
Individual Knowledge ◽  
Social Level

PurposeThis paper aims to examine the effectiveness of organizational information technology (IT)-based and non-IT-based knowledge transfer mechanisms (KTMs) for the retention of different types of knowledge from mobile experts. It differentiates among four types of knowledge loss (KL), namely, conscious knowledge (i.e. individual explicit knowledge that can be codified); codified knowledge (i.e. explicit knowledge captured at the social level); automatic knowledge (i.e. implicit individual knowledge); and collective knowledge (i.e. implicit knowledge embedded in the organization).Design/methodology/approachA research framework connecting the organizational knowledge retention (KR) cycle to KL is developed and an exploratory analysis is conducted using data from two case studies in the Canadian federal public service. Findings are confirmed using a third government agency.FindingsWithout the right processes in place for organizational knowledge retrieval and reuse, the KR cycle is not complete, leading to KL. The lack of available social KTMs for the conversion of individual to social objectified knowledge leads to KL. KTMs shortcomings increase the risk of automatic and objectified KL.Research limitations/implicationsExploratory results demonstrate that KL does not always equate to lack of KR. Implementing knowledge-specific organizational KTMs is important to encourage the retention of individual knowledge at the social level. Propositions and a framework are developed for future research.Practical implicationsMobile experts hold valuable knowledge at high risk of being lost by organizations. This paper provides managers with a set of guidelines to develop a knowledge-specific strategy focused on KTMs that increase KR and mitigate KL.Originality/valueThis paper challenges the assumption that KL only results from poor retention and studies both retention and loss to identify additional types of unintentional loss that occur when individual knowledge is not converted to social knowledge.

Peculiarities of corporate social responsibility development in the monotowns in post-communist countries

2016 ◽  
Vol 12 (3) ◽  
pp. 463-483 ◽  
Author(s):  
Inna Blam ◽  
Katarína Vitálišová ◽  
Kamila Borseková ◽  
Mariusz Sokolowicz
Keyword(s):  
Corporate Social Responsibility ◽  
Social Policy ◽  
Social Responsibility ◽  
Social Issues ◽  
Future Research ◽  
Content Type ◽  
The Past ◽  
Research Areas ◽  
The Social ◽  
Corporate Social

Purpose The paper aims to analyze actual issues of the corporate social responsibility (CSR) practices in monofunctional towns in Russia, Slovakia and Poland. The process of social investment restructuring is obviously under way in these countries. However, there can be identified a few examples where the dominant employer with the long tradition (from the soviet period, even longer) has initiated and directly influenced by the social policy the local and regional development. The paper analyzes their development during the past decades, with the special emphasis on social issues. It identifies its strengths and weaknesses and defines future research areas. Design/methodology/approach The first part of the paper defines the CSR with focus on the social sphere and relationships between local dominant employer, local government and community. Refer to the theory, the paper adopts a case study methodology to explore the specifics of CSR with a focus on monotowns, especially the role of local dominant employer and its relationship with local government and community in three selected post-communist nations – Russia, Slovakia and Poland. The research uses also the secondary data (the strategic documents, statistical data) and own observation during the study visits to the selected cities. The authors analyze the town’s development during the past decades, with the special emphasis on the social issues. Findings It is shown that maintenance and development of essential living conditions in many monofunctional towns depends upon the direct participation of large dominating companies. The paper argues that there is a principal difference between the current social policy conducted by these dominant local employers and the policy that was conducted in the past. What is more, most of the engagement of large in the social affairs in monotowns refers to the CSR concept. The paper summarizes the common features and differences in functioning monotowns in selected states, from the perspective of social responsible behaviors of dominant companies, suggests the practical implications and identifies future research areas. Originality/value The paper maps the specific kind of social responsibility interconnected with the issue of local and regional development – monotowns in Russia, Poland and Slovakia – in the countries with common political and social history. It brings in the form of case studies the detailed overview of the selected examples from Russia, Ukraine and Poland dealing with the CSR. Based on the collected data, it summarizes the advantages and disadvantage of these towns and opens the new research areas.

scholarly journals Pakistani LIS scholars’ altmetrics in ResearchGate

2017 ◽  
Vol 51 (2) ◽  
pp. 152-169 ◽  
Author(s):  
Muhammad Yousuf Ali ◽  
Joanna Richardson
Keyword(s):  
Information Science ◽  
Demographic Data ◽  
Research Performance ◽  
Future Research ◽  
Impact Factor Journal ◽  
Content Type ◽  
Google Docs ◽  
Resultant Data ◽  
Study Results ◽  
Demographical Data

Purpose The purpose of this paper is to analyse the research performance of Pakistani library and information science (LIS) scholars, using the altmetrics provided by ResearchGate (RG). Design/methodology/approach Purposive sampling was used to collect profiles between 15 January 2015 and 30 April 2016 of all members of RG who had self-identified as being an LIS scholar of Pakistani nationality. Additional demographic data were obtained through a small survey administered via Google Docs. Resultant data were analysed in SPSS Version 21. Findings Study results were broadly consistent in terms of demographical data with previous studies of this cohort. There was a positive correlation between publications, reads, and citations for scholars who had recorded at least one publication. The majority of publications had not been published in a high impact factor journal. Academic networking site profiles create the potential for collaboration, building connections, and exchanging information. Research limitations/implications Some scholars eliminated from this study may have published at least one output but neglected to upload details to RG. It is a purposive, exploratory study that provides insights into future research. Practical implications The paper produces findings of relevance to researchers in other countries and/or disciplines who may wish to conduct a similar study of a defined cohort. Originality/value There have been no previous published research studies on altmetrics associated with Pakistani LIS scholars.

Bibliometric study on relationship of agricultural credit with farmer distress

2018 ◽  
Vol 29 (2) ◽  
pp. 278-288 ◽  
Author(s):  
Bhavna Pandey ◽  
Prabir Bandyopadhyay ◽  
Sanjeev Kadam ◽  
Manju Singh
Keyword(s):  
Future Research ◽  
Agricultural Credit ◽  
Research Directions ◽  
Content Type ◽  
Extant Literature ◽  
The Social ◽  
Depth Analysis ◽  
Future Research Directions ◽  
Citation Graph ◽  
Relationship Of

Purpose The purpose of this paper is to provide quantitative analysis of the extant literature on farmer distress resulting from agricultural credit and identify research gaps. Design/methodology/approach The authors have used the citation analysis which is based on the citation graph. For the current study, the authors have used SCOPUS database. Findings The study reveals that the farmer distress is one of the social sustainability issues which have attracted major attentions from academia. Most of the studies in recent years are from South Asian perspectives and the extant literature focusing on some of the important issues like farmer challenges and pesticide poisoning. Most of the studies provide anecdotal evidences. Hence, the empirical research is scant. Originality/value The study is an attempt to provide an in-depth analysis, so that future research directions can be formulated.

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