An investigation of characteristics of effective global leaders

2020 ◽  
Vol 35 (10) ◽  
pp. 1505-1515 ◽  
Author(s):  
Marc A. Geil ◽  
Jessica Greenwald
Keyword(s):  
Leadership Effectiveness ◽  
Selection Process ◽  
Individual Characteristics ◽  
Global Leadership ◽  
Leadership Positions ◽  
Native Languages ◽  
Work Lives ◽  
Content Type ◽  
Leadership Experience ◽  
The Relationship

Purpose The purpose of this study is to unite research in cultural intelligence (CQ), core confidence and multitasking to examine how these characteristics interplay in the perceptions of global leadership effectiveness. Design/methodology/approach The sample comprised 149 employees, mostly managers from 21 countries with 18 native languages spoken who had global leadership experience while working fulltime for international organizations. Relationships were examined using the hierarchical linear regression of survey data. Findings Support is found for core confidence moderating the relationship between CQ and other-rated and self-rated perceptions of global leadership effectiveness such that the relationship is stronger when leader core confidence is high. Moreover, support is found for CQ and core confidence having positive relationships with self-rated perceptions of global leadership effectiveness, and the study found a positive relationship between CQ and multitasking. Practical implications The relationships studied provide practitioners with information to supplement the employee selection process for global leaders. The ability to assess current or future employees and hedge organizational risk in assignment to global leadership positions could have a significant impact. Originality/value This study contributes to the literature by investigating individual characteristics contributing to the perceptions of global leadership effectiveness. Because perceptions are often acted on as if reality and globalization in our personal and work lives is expansive, understanding these relationships is important.

Family businesses: fertile environments for conflict

2015 ◽  
Vol 5 (2) ◽  
pp. 294-314 ◽  
Author(s):  
Steffen Großmann ◽  
Arist Von Schlippe
Keyword(s):  
Social Systems ◽  
Theoretical Background ◽  
Individual Characteristics ◽  
Future Research ◽  
Business Systems ◽  
Content Type ◽  
Study Approach ◽  
Holistic Understanding ◽  
The Relationship

Purpose – The purpose of this paper is to present an innovative study with a twofold focus: on highly escalated family business (FB) conflicts and on the interactions between conflicts and the failure of the company as FB. The authors devoted this paper to the question of how family-related conflicts are connected with the demise of FB. Conflicts constitute an essential part of every FB and may definitely have the power to superimpose the performance of the FB as well as the family life in a destructive way. Especially, highly escalated so called relationship conflicts can be seen as one reason for the failure of FB. Design/methodology/approach – The research aims at analysing the meaning of conflict in FB with respect to the failure of the FB. Therefore, the authors use an explorative case study approach. The study is based on a total of five case studies. As the authors use theory of social systems as a theoretical background, the authors focused in the analysis in all cases on patterns rather than on individual characteristics. Findings – As an essential part of the study the authors formulated eight hypotheses describing specific patterns of the conflict process as a communicative system. These hypotheses convey a comprehensible impression of the effects conflicts may have within FB and present a number of new facets of conflict dynamics and patterns of escalation in FB. Originality/value – In particular, the authors provide new insights into the dynamics of highly destructive forms of conflicts in FB and the relationship between family-related conflicts and the failure of FB. The authors also pave the way for future research that aim to develop a more holistic understanding about when and why the outcomes from family and business systems will conflict or be harmonious.

Consumers’ satisfaction with online group buying – an incentive strategy

2015 ◽  
Vol 43 (2) ◽  
pp. 167-182 ◽  
Author(s):  
Shiu-Wan HUNG ◽  
Min-Jhih Cheng ◽  
Shiu-Chun Hsieh
Keyword(s):  
Consumer Satisfaction ◽  
Individual Characteristics ◽  
Content Type ◽  
Group Buying ◽  
Face To Face ◽  
Marketing Activities ◽  
Incentive Strategies ◽  
The Relationship ◽  
Incentive Strategy ◽  
Online Group

Purpose – The purpose of this paper is to propose that online group buying is different from the traditional purchase model in that an aggregation of purchases on the internet can lead sellers to adopt various bargaining strategies. When buyers and sellers do not have the opportunity to meet face to face, consumer satisfaction is an important consideration for sellers. Design/methodology/approach – This study investigates the influence of sellers’ strategies for offering bargains on consumers’ satisfaction, considering buyers’ characteristics and involvement. Data are analyzed by employing the multivariate analysis of variance. Findings – The results demonstrate that the stage decreasing range strategy results in the highest level of consumer satisfaction with online group buying. In addition, consumers’ cognitive style, computer self-efficacy and involvement have a significant moderating effect on the relationship between incentive strategy and consumer satisfaction. Practical implications – The findings show that for group buying consumers, stage decreasing range strategy reveals certain advantages, such as a short waiting time for gathering group buyers. Enterprises or online sellers that propose special offers for online group buying as part of their competitive strategy should consider the stage decreasing range strategy. Moreover, enterprises and sellers can adjust their operations according to consumers’ individual characteristics and construct good relationships in online group buying. Originality/value – This study has investigated the influence of incentive strategies for offering bargains in online transactions on consumer’s satisfaction. The results of this study will provide some guidelines for managers of the e-retailing firms to maximize their abilities in terms of marketing activities.

Does managerial personality influence pricing practices under uncertainty?

2017 ◽  
Vol 26 (7) ◽  
pp. 771-784 ◽  
Author(s):  
Mario Kienzler
Keyword(s):  
Personality Traits ◽  
Factor Model ◽  
Five Factor Model ◽  
Cross Sectional Study ◽  
Individual Characteristics ◽  
Openness To Experience ◽  
Cross Sectional ◽  
Content Type ◽  
Pricing Decisions ◽  
The Relationship

Purpose While marketing and management research suggests that managers’ individual characteristics influence pricing decisions, the influence of personality traits in this context remains unclear. This study aims to explore the relationship between the five basic personality traits of the five-factor model (extraversion, conscientiousness, openness to experience, agreeableness and neuroticism) and three basic pricing practices (value-, competition- and cost-informed). Design/methodology/approach On the basis of a non-experimental decision-making scenario, the analysis examines the pricing decisions of 57 managers in relation to a new business service. Findings The results suggest that managers’ conscientiousness and openness to experience are positively related to preference for value-informed pricing. Similarly, managers’ agreeableness is positively related to preference for competition-informed pricing and managers’ openness to experience and agreeableness are positively related to preference for cost-informed pricing. Research limitations/implications The cross-sectional study design does not support causal inference, and the modest sample size may limit the external validity of the findings. Practical implications By increasing awareness of the influence of personality on pricing preferences, the findings are of relevance to managers who are directly involved in pricing decisions. Additionally, the findings are informative for managers who must assign responsibility for pricing authority within firms. Originality/value This empirical exploration of the relationship between certain personality traits and specific pricing practices contributes to the literature on psychological aspects of pricing theory by showing how managerial personality influences pricing preferences under uncertainty.

Unpacking the relationship between organizational culture and excellent leadership in public relations

2014 ◽  
Vol 18 (4) ◽  
pp. 363-385 ◽  
Author(s):  
Juan Meng
Keyword(s):  
Organizational Culture ◽  
Public Relations ◽  
Online Survey ◽  
Structural Model ◽  
Leadership Effectiveness ◽  
Reciprocal Relationship ◽  
Content Type ◽  
The Usa ◽  
Excellent Leadership ◽  
The Relationship

Purpose – By looking into the relationship between organizational culture and excellent leadership in public relations, the purpose of this paper is bifold: first, how and to what extent organizational culture can affect leadership effectiveness in communication management; and second, what possible impact excellent leadership in public relations may generate to reshape organizational culture in a way to further support the value of public relations. Design/methodology/approach – An online survey was distributed to a randomly selected group of 1,000 senior public relations executives in the USA by using the PR executive database of Heyman Associates, a PR executive search firm in New York City. A final sample of 222 senior public relations executives was recruited. This group of respondents mirrored the characteristics of senior executives in the public relations profession in the USA. Findings – The results identified the reciprocal relationship between organizational culture and excellent leadership in public relations. The testing of a non-recursive structural model confirmed that organizational culture generates a direct, positive effect on the achievement of excellent leadership in public relations. More importantly, excellent leadership in public relations also influences organizational culture by reshaping it in a favorable way to support public relations efforts in the organization. Originality/value – There is insufficient empirical research linking public relations leadership and organizational culture, although it is agreed these two institutional conditions are critical. Thus, this study unpacked the independent and dependent roles of organizational culture in influencing leadership effectiveness in public relations, which may generate implications for both research and practice purposes.

scholarly journals Self-efficacy and job search success for new graduates

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gerardo Petruzziello ◽  
Marco Giovanni Mariani ◽  
Rita Chiesa ◽  
Dina Guglielmi
Keyword(s):  
Job Search ◽  
Personnel Selection ◽  
Self Efficacy ◽  
Selection Process ◽  
Job Seekers ◽  
Content Type ◽  
New Graduates ◽  
Success Criterion ◽  
New Entrants ◽  
The Relationship

PurposeThe purpose of this paper is to explore the relationship between general self-efficacy (GSE), job search self-efficacy (JSSE), extraversion and job search success within a sample of new entrants in the labour market. It is hypothesised that JSSE acts as a mediator between GSE and job search success. Evaluation of the hireability – made by expert interviewers – of new entrants involved in a job interview simulation is proposed as a job search success criterion. Moreover, the moderating role of extraversion on the relationship between JSSE and job search success is explored.Design/methodology/approachData were collected on 177 graduates from an Italian university. Participants were involved in a simulation of an interview conducted by experts of the personnel selection process, who gave an evaluation. Macro PROCESS for SPSS was used to test the hypotheses.FindingsGSE has an indirect effect on job search success via JSSE. Moreover, extraversion has a moderating effect on the JSSE–job search success relationship for more extraverted job seekers.Practical implicationsJob search and counselling practitioners should consider extraversion and personal differences to improve the effectiveness of interventions aimed at fostering new entrants' self-regulatory resources and behaviours during the job search.Originality/valueThis study contributes to the existing research about the job search process by testing a new and important job search success criterion, showing that GSE could help new graduates in establishing a specific self-efficacy, such as JSSE, and demonstrating that extraversion interacts with JSSE.

scholarly journals Dancing in the dark: creativity, knowledge creation and (emergent) organizational change

2014 ◽  
Vol 27 (2) ◽  
pp. 344-361 ◽  
Author(s):  
Fabrizio Maimone ◽  
Marta Sinclair
Keyword(s):  
Organizational Change ◽  
Change Management ◽  
Knowledge Creation ◽  
Individual Characteristics ◽  
First Century ◽  
Linear Change ◽  
Content Type ◽  
Work Spaces ◽  
Emergent Change ◽  
The Relationship

Purpose – The aim of this paper is threefold: to provide a framework for a better understanding of the relationship between creativity, knowledge creation/sharing, and organizational change; to define the key elements at individual and collective level that may contribute to the development of organizational spaces that favour a climate for creativity and knowledge creation as precondition of “emergent change”; and to contribute to the development of a multi-perspective approach to creativity and knowledge creation in twenty-first century organizations. Design/methodology/approach – The paper begins with a review of the emergent non-linear change theories and the change-related processes of knowledge creation. It uses the metaphor of dance to explore the relationship between emergent change and knowledge creation and sharing, and identifies the main factors that may impact this relationship. Findings – The authors' framework suggests that the identified factors act as precondition to emergent change. These factors are critical for change management in organizations operating in today's chaotic environment. Practical implications – The authors' framework suggests that the identified factors act as precondition to emergent change. These factors are critical for change management in modern organizations. The authors propose guidelines and provide examples how to manage work spaces and facilitate the organizational dance. Originality/value – Even though the academic literature already offers some evidence about the role and the centrality of spontaneous change, this paper provides a systematic, multi-perspective approach to the understanding and management of social, cultural and individual characteristics of bottom-up organizational change, focusing on its fundamental aspects of creativity and knowledge creation.

The influence of expatriate spouses’ coping strategies on expatriate and spouse adjustment

2018 ◽  
Vol 6 (1) ◽  
pp. 20-39 ◽  
Author(s):  
Yu-Ping Chen ◽  
Margaret Shaffer
Keyword(s):  
Coping Strategies ◽  
Selection Process ◽  
Mediating Effect ◽  
Content Type ◽  
Expatriate Adjustment ◽  
Multinational Organizations ◽  
Expatriate Spouses ◽  
Interdependence Theory ◽  
Source Data ◽  
The Relationship

Purpose Drawing upon Folkman and Lazarus’ (1984) coping framework and interdependence theory (Thibaut and Kelley, 1959), the purpose of this paper is to investigate how expatriate spouses’ coping strategies (problem-focused and emotion-focused) affect expatriate spouse adjustment and expatriate adjustment. In addition, the authors also examine the mediating effect of expatriate adjustment on the spouse coping strategies-spouse adjustment relationship. Design/methodology/approach To test these relationships, the authors collected multi-source data from 191 expatriate spouses and their expatriate partners living in 37 countries. Findings The results revealed that problem- and emotion-focused coping strategies positively and negatively, respectively, influenced all types of spouse adjustment: personal, interaction, and cultural. Both forms of spouse coping also influenced expatriate adjustment. The authors also found that expatriate adjustment mediated the relationship between expatriate spouses’ coping strategies and spouse adjustment. Practical implications The results suggest that multinational organizations should pay equal attention to the adjustment of both their expatriates and their spouses. Both expatriates and their spouses should be included in the initial selection process and in pre-departure training to get well equipped before the international assignment. Training spouses to adopt problem-focused coping strategies would help to facilitate the effective adjustment of both spouses and expatriates. Originality/value The research provides one of the first examinations that investigate expatriate spouses’ coping strategies and their impact on expatriate and expatriate spouse adjustment. This research also highlights the interdependency of expatriates and their spouses.

The relationship of personal innovativeness, quality of digital resources and generic usability with users’ satisfaction

2019 ◽  
Vol 35 (1) ◽  
pp. 15-30 ◽  
Author(s):  
Asad Khan ◽  
Mohamad Noorman Masrek ◽  
Khalid Mahmood
Keyword(s):  
Digital Libraries ◽  
Individual Characteristics ◽  
Equation Modeling ◽  
Future Research ◽  
Digital Resources ◽  
Content Type ◽  
Personal Innovativeness ◽  
Relationship Of ◽  
The Relationship

PurposeIn addition to instrumental assumptions, behavioural researchers suggest the study of individual traits such as personal innovativeness (PI), users’ satisfaction and other theoretical beliefs for example quality and general usage patterns as the latent determinants of early and post-adoptions of technological innovations. In the context of Higher Education Commission digital library of Pakistan, the purpose of this paper is to examine the relationship of PI, quality of digital resources and generic usability of digital libraries (DL) with users’ satisfaction.Design/methodology/approachTo guide the conceptual model of this study, five hypothesized relationships were formulated. Adopting a quantitative approach, snowball sampling techniques were used. A total of 464 users of DL enrolled in different programs of study in the universities of Pakistan participated and responded to the survey. For data analyses, partial least squares, a method in the structural equation modeling was used.FindingsAnalyses reveal positive and strong relationships of PI, quality of digital resources and generic usability of DL with users’ satisfaction. Thus, the findings of this study established personal traits as the significant determinants of intention to adopt DL.Research limitations/implicationsThe decision of effective adoption is manipulated by the extent of users’ willing (PI), level of satisfaction, the image of quality and users’ past experience with the use of related innovations. Thus, librarians in addition to the system features should also focus on individual characteristics and quality of resources that probably influence adequate adoption of DL.Originality/valueIn the Pakistani context, this study is the first attempt that examined the relationship of PI, the usability of DL and quality of digital resources with users’ satisfaction. Research model of this study can be used in future research. Also, this study extended the scope of theories of adoption towards DL.

Sensitivity-to-diversity: a moderator of diversity – affective outcomes relationships

2014 ◽  
Vol 33 (6) ◽  
pp. 494-509 ◽  
Author(s):  
Lu Zhang ◽  
Caren Goldberg
Keyword(s):  
Individual Differences ◽  
Online Survey ◽  
Gender Diversity ◽  
Individual Characteristics ◽  
Full Time ◽  
Affective Outcomes ◽  
Content Type ◽  
Race Ethnicity ◽  
Workgroup Diversity ◽  
The Relationship

Purpose – The purpose of this paper is to develop two new constructs – sensitivity to gender and race/ethnicity diversity – and examined how differences in these constructs moderate the diversity – affective outcomes relationships. Design/methodology/approach – A sample of 250 full-time employees completed an online survey on their sensitivity, workgroup diversity, and affective reactions toward their workgroups. Findings – The paper performed a construct validation of the new sensitivity to diversity measures and found that they were conceptually distinct from two existing diversity perceptual constructs – gender identity salience and pro-diversity belief. Furthermore, the authors found that the moderating effect of sensitivity to gender diversity on the relationship between gender diversity and perceived cohesiveness and workgroup commitment was stronger for women than for men. The authors also found that the moderating role of sensitivity to race/ethnicity diversity on the relationship between race/ethnicity diversity and workgroup commitment and satisfaction with coworkers varied by race/ethnicity. Research limitations/implications – Although common method variance can be a problem, diagnostic tests indicated that it had minimal influence on the results. Practical implications – Organizations need to understand how individual differences among employees, especially among female and racial/ethnic minority employees, affect their responses to workgroup diversity and diversity initiatives. Originality/value – Prior research on diversity has generally not examined individual differences in the propensity to notice differences. This study contributes to the literature by examining the moderating roles of such important individual characteristics on the relationship between diversity and affective outcomes.

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