Contextualising the antecedents of organisational innovativeness

2017 ◽  
Vol 33 (2) ◽  
pp. 178-194 ◽  
Author(s):  
Thomas Ahrens ◽  
Aishah A.K. Al-Sereidi ◽  
Halimah F. Al-Shaebi ◽  
Asra H. Rahmdel
Keyword(s):  
Qualitative Research ◽  
Public Sector ◽  
Research Methodology ◽  
Quantitative Research ◽  
Design Methodology ◽  
Structured Interviews ◽  
Content Type ◽  
The Public ◽  
Organisational Capabilities ◽  
Practical Implications

Purpose The purpose of this paper is to explore the specific meanings underlying the general antecedents of organisational innovativeness (OI) in one specific public sector context, to fill empirically the categories employed in prior quantitative research and to understand better some of the opportunities for strengthening facilitators of OI and overcoming barriers to OI that present themselves in particular contexts. Design/methodology/approach This research is based on a field study. It uses 29 semi-structured interviews with the members of UAE government and semi-government organisations. The research methodology is qualitative: it seeks to elucidate the meanings that structure the respondents’ understandings of innovation at work. Findings Across the UAE public sector there are great differences in organisational members’ interest in, and readiness to engage with, OI. Members of the public sector tended to conceptualise OI as a set of individual efforts and relationships in which the trust with superiors played a key role, as did the availability of individual rewards. For some respondents communication served as an umbrella term to denote organisational characteristics that would enable individuals to join efforts to make the public sector more innovative. Overall, the great variations in respondents’ ability to articulate and conceptualise the antecedents of OI suggests that organisational capabilities to support OI need strengthening. Research limitations/implications The paper’s insights are based on the study of the public sector of only one country and may be difficult to generalise to other countries. Practical implications The paper suggests ways in which Emirati public sector organisations can strengthen the facilitators of OI and overcome the obstacles presented by the barriers to OI in order to help public sector leaders and employees make innovation a routine element of their day-to-day work. Originality/value The paper presents a first attempt at using qualitative research to deepen our understanding of the antecedents of organisational innovativeness in the public sector.

Role reflections of police reservists: a study of volunteer reserve officers in Malaysia

2018 ◽  
Vol 41 (6) ◽  
pp. 813-827 ◽  
Author(s):  
Phaik Kin Cheah ◽  
N. Prabha Unnithan ◽  
Suresh Suppiah
Keyword(s):  
Police Officers ◽  
Design Methodology ◽  
Theory Approach ◽  
Structured Interviews ◽  
Content Type ◽  
The Public ◽  
Role Orientations ◽  
Grounded Theory Approach ◽  
Practical Implications ◽  
Insight Into

PurposeThe purpose of this paper is to investigate the work roles of the Royal Malaysia Police Volunteer Reserve officers.Design/methodology/approachA grounded theory approach was utilized for the generation and analysis of the data. Data were collected through interviews, observations and follow-ups. Semi-structured interviews were conducted with 20 male and female volunteer reserve officers and 5 regular police officers aged between 24 and 58 years of mixed socioeconomic backgrounds, ethnicities and ranking in the Royal Malaysia Police force. Two civilian respondents (spouses of the Police Volunteer Reserve officers) were also interviewed for this study for the purpose of theory sampling.FindingsThe data were analyzed qualitatively resulting in a model of Royal Malaysia Police Volunteer Reserve officer roles consisting of four orientations.Research limitations/implicationsStudy outcomes are discussed theoretically and administratively. The four role orientations identified will assist researchers studying police reserve volunteerism.Practical implicationsStudy outcomes allow administrators to utilize and deploy police reservists in consonance with the four role orientations identified.Social implicationsThis study provides insight into how police reservists conceive of and execute their roles as they negotiate them in relation to the regular police officers they work with and the public from which they are drawn.Originality/valueThis is the first study of police volunteerism in Malaysia.

Reimagining leadership – and its relationship with management – for the public sector

2016 ◽  
Vol 12 (2) ◽  
pp. 94-111
Author(s):  
Don Dunoon
Keyword(s):  
Public Sector ◽  
Design Methodology ◽  
Distinct Form ◽  
Dominant Form ◽  
Content Type ◽  
The Public ◽  
The Moment ◽  
Practical Implications

Purpose The purpose of this paper is to review and critique three conventional assumptions about leadership and put forward an alternative framing, with leadership presented as a distinct form of intervention in particular moments to management. The paper also presents a structure for supporting leadership action by individuals and groups as an alternate to management action, which is seen as the dominant form. Design/methodology/approach Reflects an elaboration and distillation of concepts developed by the author since an earlier paper on essentially the same topic, drawing on his 20-plus years’ experience as a leadership developer. Findings Although not an empirical account, the paper seeks to demonstrate how, when conventional but infrequently challenged assumptions about leadership are “peeled back”, a new way of understanding leadership, especially in connection with management, is revealed. Research limitations/implications Suggestions are offered as to how the concepts and tools presented here could be evaluated, including in comparison with established leadership frameworks. Practical implications Outlines three practices for supporting leadership action in public sector organisations. These practices are working from observation, attributing reasonableness (allowing that others are reasonable) and speaking with authenticity. Collectively, these are known as the OBREAU Tripod (with “OBREAU” comprised of the first two letters in each of the pivotal words, observation, reasonableness and authenticity). Originality/value Conceiving of leadership as a different form of in-the-moment action to management in a public sector context is a distinctive contribution to the literature.

Getting innovations out of interactions in the public procurement context

2020 ◽  
Vol 35 (12) ◽  
pp. 2051-2065 ◽  
Author(s):  
Lisa Melander ◽  
Ala Pazirandeh Arvidsson
Keyword(s):  
Public Sector ◽  
Business Model ◽  
Design Methodology ◽  
Public Procurement ◽  
Business Model Innovation ◽  
Structured Interviews ◽  
Demand And Supply ◽  
Content Type ◽  
The Public ◽  
Product Service

Purpose The purpose of this paper is to discuss how a seller can use interactions to respond to public procurement needs for innovation when the buying side is restricted by public procurement regulations. Design/methodology/approach The authors collected data using qualitative semi-structured interviews of different empirical examples, in which private–public interactions of four different high-technological products are studied. Two products belong to the defence industry and two to the civil industry. Findings The findings point to three types of innovations in public procurement: product, service and business model. The empirical examples further indicate, as suggested in previous studies, that innovation is hindered by regulations that limit interaction between suppliers and the public. In addition, the empirical examples indicate that firms mobilize actors in their network when the buyer is restricted in regard to interaction. The findings also add to the IMP literature by comparing interactions in the three types of innovations in the public procurement context. Originality/value Public procurement is an area where innovations are lagging behind, compared with private procurement. Research points to limited interaction between actors as an obstacle to innovation in public sector collaborations. This paper extends the literature on how organizations interact in the setting of public procurement. The authors identify demand and supply triggers for three types of innovations: product, service and business model innovation.

Using human resource activities to implement sustainability in SMEs

2016 ◽  
Vol 23 (3) ◽  
pp. 652-670 ◽  
Author(s):  
Christina Langwell ◽  
Dennis Heaton
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Human Resource ◽  
Empirical Research ◽  
Design Methodology ◽  
Research Study ◽  
Structured Interviews ◽  
Content Type ◽  
Qualitative Research Study ◽  
Practical Implications

Purpose – The purpose of this paper is to examine how small- and medium-sized organisations that were already participating in recognised sustainability programmes in Iowa, USA, in how they were utilising activities normally associated with human resources (HRs) to implement sustainability – activities included communication, engagement, incentives and recruitment and retention. Design/methodology/approach – The authors were interested in how small- and medium-sized enterprises (SMEs) were utilising HR functions to implement sustainability. This was an exploratory, qualitative research study utilised semi-structured interviews to obtain data. Findings – Based on the findings, some of the functions are being utilised more than others, with some activities not being implemented at all. Research limitations/implications – This research offers empirical research on how sustainability is achieved in SMEs. Practical implications – This paper outlines some practical methods that any SME could utilise to help implement sustainability within an organisation. Originality/value – This paper adds empirical research on how SMEs are implementing sustainable practices into their operations by using activities normally associated with the HR department.

scholarly journals The future of auditing research in the public sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David C. Hay ◽  
Carolyn J. Cordery
Keyword(s):  
Public Sector ◽  
Design Methodology ◽  
Future Research ◽  
Content Type ◽  
Research Opportunities ◽  
The Public ◽  
What Works ◽  
The Future ◽  
Practical Implications

PurposeThe purpose of this paper is to review opportunities for future research about auditing in the public sector.Design/methodology/approachThe paper presents the viewpoints of two researchers, supported by research that is cited in the paper.FindingsPublic sector auditing research has grown considerably. The authors expect further growth. The authors debunk some myths about public sector auditing. The authors suggest areas where there are opportunities for research. In particular, researchers can examine a broader range of jurisdictions, investigate differences among countries and develop suggestions about what works best.Research limitations/implicationsThe paper presents the views of the authors.Practical implicationsThere are opportunities for further research across different jurisdictions.Originality/valueThe paper makes a contribution by outlining research opportunities.

Security of classified information: one standard or many?

2017 ◽  
Vol 13 (1) ◽  
pp. 9-12 ◽  
Author(s):  
John Michael Weaver
Keyword(s):  
Public Sector ◽  
Design Methodology ◽  
Department Heads ◽  
Government Employee ◽  
Content Type ◽  
The Public ◽  
The Subject ◽  
Single Standard ◽  
Political Appointee ◽  
Practical Implications

Purpose There should be one standard for those with access to classified data. Leadership by example should be required by all managers, supervisors and department heads. The paper aims to discuss this issue. Design/methodology/approach This paper is a viewpoint and does not have a methodology. Findings Leaders who work in the public sector have an inherent responsibility to earn and maintain the trust of the public for whom they serve. Regardless of whether one is a career government employee, a politician or a political appointee, all who have access to classified material should respect the necessity of safeguards to keep one’s nation’s secrets – secret. Research limitations/implications If leaders fail to set the example, then nations risk further breaches of their classified information. Practical implications This viewpoint applies to anyone who works in an environment dealing with classified material. Social implications This viewpoint serves to educate the public on maintaining a single standard for those who handle classified material. Originality/value The author has yet to see much covered in peer-reviewed publications on this topic and believe that the subject is particularly relevant at this time.

scholarly journals Exploring the challenges involved in migrating from an on-premises ECM solution to a SaaS based ECM

2021 ◽  
Author(s):  
◽  
Muhammad Farooq Ali
Keyword(s):  
Qualitative Research ◽  
Information Technology ◽  
Cloud Computing ◽  
New Zealand ◽  
Public Sector ◽  
Structured Interviews ◽  
The Public ◽  
Informed Decisions ◽  
Practical Implications

<p>Purpose: The objective of this research is to investigate the challenges that are acting as barriers to the adoption of a SaaS based ECM solution, mainly from an Information Technology viewpoint, in the wake of ‘cloud first’ policy that had been launched by the New Zealand government with the intent to maximize efficiencies across the public sector.  Methodology: Qualitative research was chosen for this research and outputs from the semi-structured interviews are compared with literature in order to highlight the commonalities and potentially highlighting any additional ones that exist with regards to the challenges that are associated with the adoption of a cloud based ECM service.  Practical Implications: This research will help organizations that have on-premises ECM solutions in making informed decisions through being aware of the challenges that act as barriers to adopting a SaaS based ECM solution through migrating from an on-premises ECM application.  Originality/Value: ECM in the context of a service based offering has been relatively little discussed in the literature. This research adds to the literature by examining ECM through the lens of cloud computing and investigates the challenges that are influencing its adoption.</p>

Housing and health – a public health perspective

2014 ◽  
Vol 22 (1) ◽  
pp. 19-22
Author(s):  
Adrian Phillips ◽  
Andy Baker
Keyword(s):  
Public Health ◽  
Public Sector ◽  
Health Service ◽  
Home Environment ◽  
Design Methodology ◽  
Major City ◽  
Public Health Perspective ◽  
Content Type ◽  
The Public ◽  
Practical Implications

Purpose – The purpose of this paper is to provide a viewpoint on homelessness and health gained from a practical public health perspective. Design/methodology/approach – Views derived from local review as well as other national epidemiology and research. Findings – That housing has real impacts upon health especially for those who are homeless. Research limitations/implications – This is a viewpoint from a major city in England. Practical implications – Homelessness leads to extreme vulnerability. There are other aspects of the home environment that impact elsewhere in the public sector, especially the health service. Vulnerable individuals are more likely to become homeless which can lead to exacerbation of vulnerability. Originality/value – This is a viewpoint derived solely from local practice.

Do public sector mergers (re)shape reputation?

2014 ◽  
Vol 27 (1) ◽  
pp. 39-52 ◽  
Author(s):  
Vilma L. Luoma-aho ◽  
Mirja E. Makikangas
Keyword(s):  
Content Analysis ◽  
Longitudinal Study ◽  
Public Sector ◽  
Design Methodology ◽  
Theory And Practice ◽  
Content Type ◽  
The Public ◽  
The Stability ◽  
Practical Implications ◽  
Insight Into

Purpose – The public sector worldwide is under pressure to downsize, which has led to mergers of public sector organisations. This paper seeks to bridge the unstudied gap of what happens to organisational reputation after a merger. The paper discusses change and reputation in the public sector, and reports findings of a longitudinal study on stakeholder assessments of four public sector organisations undergoing mergers recently. Design/methodology/approach – Following a theory-driven content analysis, this longitudinal study compares stakeholder assessments of four public sector organisations' reputations a year before an organisational merger with assessments of the two resulting organisations' reputations two years after the merger. Findings – The paper finds that the mergers did not really re-shape reputation, but the once established reputation persevered. Although the organisations faced greater expectations after the merger, only minor changes in reputation were detected post-merger: the reputation for expertise, heavy bureaucracy and trustworthiness remained strong after the merger, but certain traits, such as being international and esteemed, were lost. In both cases, one organisation's prior reputation slightly dominated the new reputation. Research limitations/implications – The findings may be limited to Finland and other Nordic countries, as well as those countries where trust in the public sector is high. Practical implications – Mergers may not change once-established reputations, and hence the improvements desired by mergers may go unnoticed by the different stakeholders. Organisations merging must prepare for increased stakeholder expectations, as the new organisations arise questions. Previous organisational traits may remain in stakeholders' assessments despite any achieved improvements. Originality/value – This paper addresses the gap in studying organisational reputation after public sector mergers, and contributes to both theory and practice by providing insight into the stability of once-established reputations.

scholarly journals Commentary: exposing a research bias or a relic of research practice

2020 ◽  
Vol 34 (1) ◽  
pp. 24-29
Author(s):  
Rebekah Russell-Bennett ◽  
Mark Scott Rosenbaum ◽  
Ryan McAndrew
Keyword(s):  
Qualitative Research ◽  
Quantitative Research ◽  
Design Methodology ◽  
Quantitative Methods ◽  
Content Type ◽  
Quantitative Studies ◽  
Inductive Research ◽  
Research Bias ◽  
Service Oriented ◽  
Practical Implications

Purpose This paper aims to represent a response to issues raised in the continuing quantitative-qualitative debate by Valtakoski (2020). Which appeared in a Journal of Services Marketing (JSM) special issue on qualitative research in service-oriented research. Design/methodology/approach The authors performed a content analysis of 1,268 papers that were published in JSM (1987-2019). In addition, the authors had data that is held in JSM’s manuscript central submission portal. Findings The analysis shows that while there is a dominance of quantitative methods in the journal, the proportion of qualitative papers is growing. During 2014-2019, 83.4 per cent of submitted papers to JSM represented quantitative research and 14 per cent represented qualitative research; however, 75 per cent of accepted papers were quantitative and 25 per cent were qualitative/mixed methods. Thus, the proportion of published qualitative studies are increasing and have a higher chance of receiving an acceptance decision compared to quantitative studies. Additionally, the largest percentage of qualitative papers published in JSM derive from corresponding authors outside of North America. Research limitations/implications Service researchers who opt to use inductive research methods, which tend to use qualitative research, will not confront discrimination based solely upon the use of a research methodology among editors or reviewers at JSM. Practical implications JSM welcomes qualitative research that has rich practical implications. Originality/value This study is one of the first to provide authors with a detailed analysis and responses to the qualitative-quantitative debate in marketing.

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