Understanding and overcoming business etiquette differences in Japan, Turkey, and the United States of America

2014 ◽  
Vol 9 (3) ◽  
pp. 274-288 ◽  
Author(s):  
Brooke Eckard Marchiori ◽  
Charles E. Carraher ◽  
Kristi Stiles

Purpose – This paper aims to utilize both Forsythe’s Ethics position questionnaire and the Big-5 Mini-Markers ten-item personality scale to analyze their relevance in determining business etiquette differences in three nations. Design/methodology/approach – Samples from Japan (n = 73), Turkey (n = 95) and the USA (n = 128) were surveyed using these two resources. Generally, the results of these surveys support the research presented in this paper characterizing the USA as idealistic with a focus on individualism, while Japan stresses respect and agreeableness. Findings – Interestingly, members of the Turkey sample found it inappropriate to reveal views on ethics, and failed to answer several questions. In turn, the 0.069 level of significance of the regression formula for the Turkey analyses did not meet the less than or equal to 0.05 level to declare a relationship as significant. Research limitations/implications – This research discusses whether Forsythe or the Big-5 Mini-Markers surveys provide relevant information to companies that are looking to educate employees on challenges when interacting in a global market. By looking at several aspects to the typical business meeting – from the initial handshake to how to properly exchange business cards – each country has developed a specific set of cultural norms. By incorporating the results of Forsythe and Big-5 Mini-Markers surveys, a comprehensive approach is being used to present the differences. Originality/value – The resulting paper is a detailed analysis focusing on the behavioral and ethical reasons why a particular nation might stress certain business etiquette procedures more than another. A business that understands these core differences gains a worldly perspective and the power to succeed in the international market.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daniel Moscovici ◽  
Rana Rezwanul ◽  
Radu Mihailescu ◽  
Jeff Gow ◽  
Adeline Alonso Ugaglia ◽  
...  

Purpose This study aims to analyze the wine industry’s response to changing societal attitudes towards the environment. Environmental considerations are now an increasingly important factor in both production and purchasing behavior. While many eco-certifications exist, there is still consumer confusion between the multitude of eco wine certifications, lack of clarity about what consumers think about the wines, and not enough data about their willingness to pay (WTP) for these environmental characteristics. Design/methodology/approach This study clarifies what the various wine eco certifications are, quantifies consumer knowledge and ascertains their WTP for five environmental or sustainable wine certifications, namely, biodynamic, fair trade, organic, natural and sustainable. The authors surveyed 456 wine drinkers in the USA. Findings The authors found that millennials, women, unmarried individuals, those purchasing eco-certified foods, low-income individuals and those looking to celebrate a special occasion have a higher WTP for eco-certified wines compared to respondents who are older, male, married, do not buy eco-certified goods, have higher incomes and are purchasing the wine for a regular occasion. They recommend marketing and targeting those in the former group for environmental or sustainable wines. Originality/value The study is the only research project, of this kind, to evaluate five types of eco-certifications for wine in a single WTP analysis.


Author(s):  
Joel A. Capellan ◽  
Carla Lewandowski

PurposeThe purpose of this paper is to examine whether threat assessment, an intelligence-led policing (ILP) tool, can prevent mass public shootings.Design/methodology/approachIn order to gauge the potential effectiveness of this ILP tool, the authors conduct a retrospective analysis of 278 mass public shootings that occurred in the USA between 1966 and 2016. This retrospective analysis allows us to determine how successful threat assessment protocols could be in preventing mass public shootings by examining how successful this tool would have been in identifying the offenders in our data.FindingsThe results show that threat assessment has the potential to be an effective tool in the ILP arsenal to identify and prevent impending mass public shootings. However, our results also point to several obstacles for the effective implementation of this ILP tool. The underreporting of threats and using the content of threats and characteristics of threateners are problematic in correctly assigning risk. The authors make suggestions for how to overcome these obstacles.Originality/valueThis study makes several contributions to the intelligence-led policing and mass murder field. This is the first study to test the potential effectiveness of an intelligence-led policing tool to prevent mass public shootings. Additionally, this is one of the first studies to examine the leaks, types, context and follow-though of threats made by mass public shooters in the United States. Consequently, it provides unique information on the foreshowing behaviors of mass public shooters.


2014 ◽  
Vol 9 (2) ◽  
pp. 123-132 ◽  
Author(s):  
Jonathan C. Shrader ◽  
Luke Singer

Purpose – The purpose of this paper is to analyze the effect personality has on pay satisfaction among small business managers in China and the USA. Design/methodology/approach – This research is in attempt to further understanding and provide application of how companies can better incentive talent through compensation and benefit programs. The goal is to extend and deepen the comprehension of how to encourage talent pools to increase intrinsic performance through compensation programs. Findings – The measures that were used in this study were the Big Five Personality Test and the Pay Satisfaction Questionnaire. Originality/value – Similar results were found across the two countries, and having primary empirical data such as these is original.


2019 ◽  
Vol 75 (1) ◽  
pp. 187-190
Author(s):  
John Crompton

Purpose An overview of the IMPLAN input/output model which is the dominant economic impact model used in the USA, focused on the ways it is abused. Design/methodology/approach Review of the literature. Findings 25 ways in which IMPLAN is abused. Research limitations/implications Continued refinement of IMPLAN in the USA; potential of its extension to other contexts. Practical implications Beware it is frequently used to confirm an advocacy position of those who commission studies, rather than a search for truth. Social implications Profound potential for creating falsified outcomes to support sponsor advocacy. Originality/value Synopsis of IMPLAN literature and identification of abuses.


2014 ◽  
Vol 9 (2) ◽  
pp. 133-154 ◽  
Author(s):  
Jonny Villatoro ◽  
John Chang ◽  
Samuel Lane

Purpose – The purpose of this paper is to study ethics, values and cross-cultural differences in China, Mexico or the United States. Three distinct and unique nations, the USA, Mexico and China, have different political structures, historical backgrounds and economical systems. While each of these nations can be considered an integral part to the world economy, each nation has their own distinct ethics, values and culture which serve as the backbone of the particular region. To be successful in international business, knowledgeable as an expatriate and culturally or ethically aware of key nations in the global market, individuals need to have researched information pertaining to the ethics, cultures and values of the USA, Mexico or China to blend in and succeed with the foreign cultural environment. Design/methodology/approach – This research paper will focus extensively on the impact values, ethics and cultural differences (based majorly and solely on the Rokeach Values Survey, Forsyth Studies and Hofsteade’s Model) have on the societies of the USA, Mexico or China. A review of the empirical studies will demonstrate the importance values, ethics and culture have on individual life or business environment for the USA, Mexico or China. Findings – Culture can be a factor which heavily influences a region or nation’s ethics and values. Research limitations/implications – When discussing culture, there are many factors such as values, religion, societal norms, customs, beliefs or deeply rooted faiths which can impact a nation’s overall collective culture. As a result, cross-cultural differences among a variety of nations, countries, regions or sub-regions may vary when compared with one another. Through more empirical investigation, research or study of a nation’s cultural values may there be a more profound, detailed and legitimate basis for assessing a nation’s ethical constructs. Practical implications – Understanding the differences of ethics, values and culture of the USA, China or Mexico can impact an individual’s experience if serving as an expatriate at the particular location. Each nation has its own distinct and unique social, business and cultural environment. To successfully accomplish international business or to operate a multinational corporation in a global market, individuals need to have a prior understanding of varying cultures, ethical standards or values in a particular region. Originality/value – This research paper will present and deliver pertinent information to individuals interested in serving as an expatriate in the USA, China or Mexico. Individuals can also read this paper to understand, comprehend or consume more general knowledge of the ethics, values and culture of the researched locations.


2015 ◽  
Vol 30 (2) ◽  
pp. 176-204 ◽  
Author(s):  
Ting Sun ◽  
Michael Alles ◽  
Miklos A. Vasarhelyi

Purpose – The purpose of this paper is to analyze the hurdles, compared with that in the United States, for the implementation of Continuous Auditing in China. As a timely, cost-saving and efficient auditing method, continuous auditing is being increasingly adopted throughout the world. However, while it is increasingly applied in the USA, continuous auditing is still in its infancy in China. Design/methodology/approach – This paper compares and contrasts China and the USA in three important dimensions that determine the “economic architecture” of assurance: the business environment, the audit profession and technology. Findings – The authors find that excessive government intervention in business, the lack of competition, independence of auditors, the support from management and the continuous auditing-specific regulations, as well as the technology gap between these two countries, are the main barriers for the implementation of continuous auditing in China. Research limitations/implications – The findings of this paper provide better understanding of the drivers of continuous auditing adoption in the USA and the barriers toward doing so in China. Practical implications – The term “continuous auditing” has never been formally introduced until the release of the draft of the Internal Control Audit Guide in 2011. Originality/value – The paper highlights how technology by itself is not deterministic, but given the extraordinary rise in the Chinese economy in both its size and its sophistication, it has be to assumed that its “leapfrog” into parity if not outright leadership in continuous assurance is still a matter of “when” and not of “if”.


2020 ◽  
Vol 11 (3) ◽  
pp. 447-460
Author(s):  
Nan Hua

Purpose This paper aims to examine the impacts of IT capabilities on hotel competitiveness. Design/methodology/approach This study adapts and extends Hua et al. (2015) and O’Neill et al. (2008) by incorporating the specific measures of IT expenditures as proxies for the relevant IT capabilities to explore the impacts of IT capabilities on hotel competitiveness. Findings This study finds that expenditures on IT Labor, IT Systems and IT Websites exert different impacts on hotel competitiveness. In addition, IT capabilities exert both contemporary and lagged effects on hotel competitiveness. Originality/value This study is the first that uses financial data to capture direct measures of individual IT capabilities and tests the individual impacts of IT capabilities on hotel competitiveness from both contemporaneous and lagged perspectives. It uses a large same store sample of hotels in the USA from 2011 to 2017; as a result, the study results can be reasonably representative of the hotel population in the USA.


2020 ◽  
Vol 15 (2) ◽  
pp. 121-126
Author(s):  
Takisha Durm

PurposeThe Girl Who Buried Her Dreams in a Can, written by Dr Tererai, profiles a cultural, yet global experience of the power of believing in one's dream. Through this study of the similarities and differences of how children in the United States and abroad live and dream of a better life, this lesson seeks to enhance students' understandings of the power and authority they possess to effect change not only within their own lives but also in the lives of countless others in world. After reading the text, students will work to create vision boards illustrating their plans to effect change within their homes, schools, communities, states or countries. They will present their plans to their peers. To culminate the lesson, the students will bury their dreams in can and collectively decide on a future date to revisit the can to determine how far they have progressed in accomplishing their goals.Design/methodology/approachThis is an elementary grades 3–6 lesson plan. There was no research design/methodology/approach included.FindingsAs this is a lesson plan and no actual research was represented, there are no findings.Originality/valueThis is an original lesson plan completed by the first author Takisha Durm.


2020 ◽  
Vol 12 (3) ◽  
pp. 345-375
Author(s):  
Neil Ewins

Purpose This paper explores the advertising strategy of crockery importers and dealers in relationship to their origins and backgrounds. This is a departure from earlier ceramic-history literature which tended to focus on the Staffordshire producers, with limited awareness on how the identity of importers and dealers influenced what products were sold, and their individual approaches to marketing. Design/methodology/approach Within a context of historical marketing research, this paper analyses newspaper advertising and commentary. It combines an examination of marketing practices with a wider consideration of the cultural identities of ceramic importers and dealers. The digitalization of historical records, combined with sophisticated search engines, makes it more feasible to examine a broader range of sources. Thus, modern research methods can enhance our understanding of production and demand and reveal how marketing strategy was diverse. Findings Awareness on how advertising was influenced by the backgrounds and socio-political views of importers and dealers demonstrates ways in which Anglo-American ceramic trade could be far more market-led. More significantly, marketing approaches were not necessarily responding to American demand, but rather that importers could engage in commissioning goods which reflected their own views on politics, religion or slavery. Originality/value Examining the advertising of importers demonstrates the complex relationship between production and ceramic demand. This paper opens up debates as to how far the advertising of other merchandise in the USA shows evidence of taking a more individual approach by the 19th century.


2017 ◽  
Vol 31 (4) ◽  
pp. 410-417 ◽  
Author(s):  
Julie Christine Babyar

Purpose Physician stress and burnout is a serious and common concern in healthcare, with over half of physicians in the USA meeting at least one criterion for burnout. The paper aims to discuss these issues. Design/methodology/approach A review on current state of physician stress and burnout research, from 2008 to 2016, was undertaken. A subsequent perspective paper was shaped around these reviews. Findings Findings reveal research strength in prevalence and incidence with opportunities for stronger intervention studies. While descriptive studies on causes and consequences of physician burnout are available, studies on interventions and prevention of physician burnout are lacking. Future research on physician stress and burnout should incorporate intervention studies and take care to avoid limitations found in current research. Accountability and prevention of physician burnout is the responsibility of the healthcare industry as a whole, and organizational strategies must be emphasized in future research. Originality/value The value of this research comes in the original comprehensive review, international inclusion and succinct summary of physician burnout research and strategies.


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