Influencing factors of knowledge enhancement of corporate universities in China

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yunqi Chen ◽  
Yusen Xu
Keyword(s):  
Knowledge Management ◽  
Influencing Factors ◽  
Case Analysis ◽  
Corporate University ◽  
Corporate Universities ◽  
Stimulate Action ◽  
Knowledge Process ◽  
Content Type ◽  
Knowledge Enhancement ◽  
High Knowledge

PurposeCorporate universities are regarded as the knowledge management institution of enterprises, but how to improve knowledge enhancement function has not been investigated. Constructed upon the knowledge-based view, the purpose of this study is to investigate the influencing factors of knowledge enhancement of corporate universities.Design/methodology/approachThis paper takes 34 Chinese corporate universities as samples. The influencing factors and interrelationships are checked through exploratory case study and multi-case analysis. A “stimulate-action” model of influencing factors is built up based on the multi-case analysis. The fuzzy set qualitative comparative analysis is used to examine configurational paths for knowledge enhancement.FindingsThe research finding shows that only a single element of knowledge management does not constitute a necessary condition for knowledge enhancement of corporate university and explored the concurrent synergy effect and linkage matching mode of multiple conditions of knowledge management. Most of the knowledge-enhanced corporate universities are of strengthening the knowledge process, which shows that sorting out the knowledge process is the core of the corporate university.Originality/valueUnlike the existing research, the external teachers and combing of external knowledge processes are the key factors; this paper proposed that the internal teachers and sorting out the knowledge process within the enterprise play a central role in the knowledge enhancement of corporate universities. The path of high-knowledge enhancement and without high-knowledge enhancement is asymmetry. This paper refined and extended the application of the knowledge management framework in explaining multiple conjunctural causations and improves the relevant theories of organizational knowledge management in the Chinese context.

Transformation paths and influencing factors of tacit knowledge into explicit knowledge in real estate companies: a qualitative study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guodong Ni ◽  
Ziyao Zhang ◽  
Zhenmin Yuan ◽  
Haitao Huang ◽  
Na Xu ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Real Estate ◽  
Tacit Knowledge ◽  
Influencing Factors ◽  
Explicit Knowledge ◽  
Design Method ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Resources ◽  
Tacit Knowledge Management

PurposeThe purpose of this paper is to figure out the paths about transformation of tacit knowledge into explicit knowledge, i.e. tacit knowledge explicating (TKE) in real estate companies, and determine the influencing factors of TKE in Chinese real estate companies to enable enterprises make better use of their knowledge resources.Design/methodology/approachThe study adopted an exploratory design method using thematic analysis and grounded theory, and semi-structured interviews were conducted to collect data. The interviewees consisted of employees in different positions, who come from Chinese real estate companies with different ranking ranges and different knowledge management levels. Data collection was divided into two rounds for the identification of transformation paths and influencing factors.FindingsThis study has shown that 11 paths about TKE divided into solidified organization process and construction of organizational infrastructure go into effect within the real estate companies. Factors influencing TKE in real estate companies concern three main categories: organizational distal factors, contextual proximal factors and individual factors, including 21 subordinates in total. Furthermore, correlation between TKE paths and influencing factors is established.Research limitations/implicationsResearch results may lack generalizability due to the method adopted. Therefore, researchers are encouraged to verify the outcomes of this research.Practical implicationsThis research provides a new idea and solutions for the tacit knowledge management in real estate companies.Originality/valueTo the best of the authors’ knowledge, this study is the first to systematically identify paths and the influencing factors of TKE in real estate companies, contribute to the incipient but growing understanding of achievement of “tacit to explicit” and enrich the corporate tacit knowledge management literature.

Assessment of knowledge process capabilities toward project management maturity: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Adnan Alghail ◽  
Liu Yao ◽  
Mohammed Abbas ◽  
Yahia Baashar
Keyword(s):  
Knowledge Management ◽  
Project Management ◽  
Public Universities ◽  
Equation Modeling ◽  
Success Factor ◽  
Research Model ◽  
Maturity Level ◽  
Knowledge Process ◽  
Content Type ◽  
The Impact

Purpose The reasons behind the project management failure of higher education institutions (HEIs) have been researched for the past few years. One of the reasons is the lack of tools to integrate their knowledge process capabilities (KPC) with their project management (PM) to measure maturity by assessing these capabilities. Various project management maturity (PMM) models exist. Yet, there is a limited number of empirical studies that support the four integrations of KPC and PMM. Therefore, this study aims to propose a new heretical model, namely, KPC-knowledge management (KM) and evaluates a research model that includes the four KPC as an antecedent to PMM. Design/methodology/approach The suggested research model is assessed by using partial least squares structural equation modeling. Furthermore, the study's hypotheses were examined based on a sample of 352 respondents from the project management departments in 10 public universities in Yemen. Findings Analysis revealed that the derived PMM status could be benchmarked with the project management maturity model. Also, the study found that integrating the KPC into PM enables the institutions to perform critical tasks and value chain activities and enhance the PM maturity level as well. In contrast, if one of the capabilities does not positively impact PMM, it affects the maturity level of the entire project. Research limitations/implications The findings are obtained concerning data collected from public universities and represent the Yemeni context, limiting the generalization on a different geographical area. Also, this proposed model can be evaluated in a practical way like conducting a focus group, a set of interviews with specialists, a case study or action research. The qualitative research will help academics to validate our proposal for future research purposes. Practical implications The proposed approach may be adapted to the characteristics of organizations involved in projects as external performers (project-based organizations) and not just the HEIs projects. This study provides managers and policymakers with insights into assessing PMM and improving their organizational effectiveness when deciding which KPCs to focus on in the future. Social implications This study contributes to the current PM awareness in Yemen and facilitates its success using the knowledge processes capabilities in Yemen's HEIs. It encourages organizations to take this opportunity to revive the projects and achieve a maximum level of maturity. Originality/value This study provides new insights into two domains through the link between knowledge management and PM. To the best of the authors' knowledge, this paper is among the first to empirically study the impact of the four KPC toward PMM. It enriches the theoretical perspective of PM. Also, it contributes to the literature on the success factor of KPC, which can be considered to improve organizational performance.

Keeping Up with the Corporate University

2005 ◽  
pp. 144-170
Author(s):  
Pamela D. Sherer ◽  
Timothy Shea
Keyword(s):  
Knowledge Management ◽  
Strategic Planning ◽  
Human Resources ◽  
Corporate University ◽  
Corporate Universities ◽  
Internet Resources ◽  
E Learning ◽  
Major Factors ◽  
Key Resources

The number of corporate universities is increasing by leaps and bounds, and the role of corporate universities is rapidly evolving and becoming more tightly integrated with an organization’s strategic planning and assessment. How can HRM faculty and practitioners keep their respective curricula and organizations up to date? The first section of this chapter provides an overview of the current corporate university landscape, discussing the three major factors that influence both their growth and their role in organizations: strategy and human resources, knowledge management, and technology and e-learning. The second section includes an annotated compendium of key resources in each of these areas, especially Internet resources.

Translating knowledge management into performance

2019 ◽  
Vol 43 (1) ◽  
pp. 113-132 ◽  
Author(s):  
Kaveh Asiaei ◽  
Nick Bontis
Keyword(s):  
Knowledge Management ◽  
Performance Measurement ◽  
Organizational Performance ◽  
The Body ◽  
Related Factors ◽  
Underlying Assumption ◽  
Knowledge Process ◽  
Content Type ◽  
Knowledge Resources ◽  
Proposed Model

Purpose This paper aims to tie together insights from the body of research on knowledge management (KM) and management accounting control systems to propose a conceptual model in which performance measurement systems (PMS) can play a role in translating knowledge resources into enhanced performance. Design/methodology/approach The underlying assumption of the “fit-as-mediation” approach signifies that knowledge features can play a role in the determination of the structure and implementation of particular managerial processes and this, in turn, may support information processing and lead to desirable results within organizations. Findings Synthesizing theory from performance measurement and the knowledge-based view of the firm, the paper’s analysis and discussions elucidate how the implementation of an overarching PMS, i.e. diversity of measurement, could translate the knowledge-related factors, i.e. knowledge resources and knowledge process capabilities, into enhanced performance. In particular, the proposed model shows that a comprehensive PMS plays an intervening role between KM and organizational performance. Research limitations/implications The proposed model may inspire a new research agenda to show how knowledge initiatives are managed and measured in organizations and how they are properly aligned with specific managerial processes to deliver real value. Practical implications Drawing upon the conceptualized associations among KM, PMS and organizational performance, this paper recommends some practical guidelines by highlighting the importance of PMS whereby organizations may reap maximum benefit from their KM initiatives. Originality/value This paper sheds new light on the links between KM and organizational performance, and it appears to be the first study to propose an intervening effect of PMS between KM and organizational performance.

Managers’ perceptions of the accountability of corporate university programs, involvement in the corporate university programs and commitment to the organization

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaoping Tong ◽  
Ronald L. Jacobs ◽  
Yarong Wang
Keyword(s):  
Mixed Method ◽  
Design Methodology ◽  
Development Programs ◽  
Corporate University ◽  
Corporate Universities ◽  
Content Type ◽  
Future Studies ◽  
University Programs ◽  
Moderate Relationship ◽  
Method Approach

Purpose What remains uncertain with corporate universities is the contribution they provide to their organizations, particularly when considered from the perspective of managers. Managers are important stakeholders, as they may participate in carrying out the mission and policies that govern the corporate university and participate in the programs offered. Organizations would benefit from knowing more about the perceptions of managers. The purpose of this paper is to study managers’ perceptions of the accountability of two corporate university programs in China and its relationship with the managers’ overall involvement in corporate university programs and their commitment to the organization. Design/methodology/approach The study was conducted in two state-owned organizations in China, a country in which many organizations have adopted corporate universities. A mixed-method approach was used to carry out the study. Findings The results showed that there was a moderate relationship between the managers’ perceptions of the accountability of corporate university programs, based on two management development programs and managers’ involvement in corporate university programs and their commitment to the organization. The results also showed a low relationship between managers’ involvement in their corporate university programs and commitment to the organization. Originality/value The findings provide implications for managing corporate universities in China and enhancing the accountability of these initiatives. The study serves as a basis for future studies involving corporate universities and on the accountability of and involvement in training.

The challenges facing corporate universities in dealing with open innovation

2015 ◽  
Vol 27 (4) ◽  
pp. 315-328 ◽  
Author(s):  
Louis Rhéaume ◽  
Mickaël Gardoni
Keyword(s):  
Open Innovation ◽  
Innovation Management ◽  
Competitive Advantages ◽  
Corporate University ◽  
Corporate Universities ◽  
Content Type ◽  
Upper Management ◽  
Development Models ◽  
Strategic Role ◽  
Innovation Approach

Purpose – This paper aims to illustrate the quick rise in the popularity of corporate universities since the 1990s. Because knowledge management is becoming imperative to the survival and growth of firms in most industries, better management of corporate universities is becoming more and more critical. The purpose of this paper is to analyze three objectives: Why invest in corporate universities? Which model to adopt? and What are the key challenges facing corporate universities in dealing with the adoption of an open innovation approach? Design/methodology/approach – The article provides a general review of corporate universities dealing with open innovation by using a creative synthesis. Findings – This paper analyzes the challenges involved in the development of corporate universities and examines how they can deal with open innovation. While few corporate universities have a real strategic role, several initiatives have failed or have been seriously compromised. To create competitive advantages through a corporate university, upper management must dedicate significant resources and have a plan for building the corporate curriculum in order to deal with innovation management. Research limitations/implications – Due to the lack of scientific articles on the topic, most of the published articles made by practitioners was used. Further studies are needed to test the recommendations and models. Practical implications – This paper identifies some development models and growth avenues for corporate universities. It helps provide an understanding of the challenges associated with open innovation as well as their limits. Originality/value – It is among the first papers to link the development of corporate universities with the open innovation approach. It also provides practical advice for managers and academics.

With or without CU

2018 ◽  
Vol 19 (1) ◽  
pp. 96-111 ◽  
Author(s):  
Petr Parshakov ◽  
Elena Anatolievna Shakina
Keyword(s):  
Human Resources Management ◽  
Value Added ◽  
Corporate University ◽  
Short Term ◽  
Strategic Investment ◽  
Corporate Universities ◽  
Content Type ◽  
Variable Bias ◽  
Market Value Added

Purpose The purpose of this paper is to address the issue of efficiency of corporate universities. An efficiency is defined in relative terms: as having relatively better performance in comparison to other companies. Different indicators of performance were employed in order to analyze short-term and long-term efficiency. A comparative analysis of European companies and emerging Russian companies is performed in order to understand if there are country differences in the efficiency of corporate universities. Design/methodology/approach To avoid potential omitted variable bias, fixed effect within estimator is employed. This estimator enables controlling for a firm-specific time-constant effect which conditions company’s performance and is responsible for other individual traits. The rest of the characteristics are controlled with a proxy, which are traditional for corporate finance studies. Findings There are contradictory results for the efficiency of a corporate university; for the European companies, a corporate university brings positive effect for the short-term performance, nevertheless, as the authors have found that it destructs value in long term. A company with a corporate university has 70 percent less market value added than an average company. There is a negative short-term synergy while the long-term synergy is positive. The results for the Russian sample are very consistent: corporate universities have negative or neutral effect on the performance. Originality/value This study contributes to the literature about strategic management and human resources management. It addresses the issue on efficiency of corporate universities in companies considering this as one of the key strategic investment in human resource policy. It appears that the corporate university is not a panacea for all companies to develop their human development policy.

Understanding knowledge management capability in business process outsourcing

2015 ◽  
Vol 53 (1) ◽  
pp. 124-138 ◽  
Author(s):  
Shan Liu ◽  
Zhaohua Deng
Keyword(s):  
Knowledge Management ◽  
Business Process ◽  
Effective Means ◽  
Firm Characteristics ◽  
Business Process Outsourcing ◽  
Knowledge Application ◽  
Content Type ◽  
Four Dimensions ◽  
Management Capability ◽  
High Knowledge

Purpose – The purpose of this paper is to investigate trends in the dimensions of low, medium, and high knowledge management (KM) capability of business process outsourcing (BPO) firms. It also explores the trends in BPO performance with different levels of KM capabilities of BPO firms. Moreover, the study determines how firm characteristics, such as size, age, industry, and outsourcing age, affect KM capability. Design/methodology/approach – A survey was employed to collect data on managers from 605 firms. K-means cluster analysis was performed on the aggregate measures of the four KM capability dimensions and BPO performance to reveal trends. Subsequently, MANOVA was used to evaluate the effects of four firm characteristics on KM capability, and individual ANOVA tests were performed to examine the specific differences among the four dimensions. Findings – Among the four dimensions of KM capability, knowledge application is the most significant. Knowledge protection is the second highest in terms of expressing the profile for low KM capability firms, but the lowest among the four dimensions of KM capability for medium and high KM capability firms. Each dimension of KM capability affects BPO performance positively. Firm size, age, industry, and outsourcing age differentially affect the dimensions of KM capability. Originality/value – This study presents a theoretical model of firm characteristics, KM capability, and BPO performance. Through the model, ideas are offered: firms with high KM capability significantly differ from those with low and medium KM capabilities; different firms exhibit different KM capabilities; developing knowledge application capability should be the priority in managing BPO; and improving KM capability is an effective means to enhance BPO performance.

Knowledge management adoption in supply chain

2014 ◽  
Vol 9 (2) ◽  
pp. 160-178 ◽  
Author(s):  
Sachin K. Patil ◽  
Ravi Kant
Keyword(s):  
Knowledge Management ◽  
Supply Chain ◽  
Influencing Factors ◽  
Structural Model ◽  
Fuzzy Decision Making ◽  
Management Support ◽  
Fuzzy Dematel ◽  
Content Type ◽  
Effect Relationship

Purpose – The purpose of this article is to identify the critical success factors (CSFs) of knowledge management (KM) adoption in the supply chain (SC) using the fuzzy decision-making trial and evaluation laboratory (DEMATEL) method through an empirical case study. Design/methodology/approach – The paper examines the influencing factors of KM adoption in SC which have been identified through the literature survey and expert opinion. The fuzzy DEMATEL method has been used to evaluate identified influencing factors. Considering the interdependence among factors, the fuzzy DEMATEL method forms a structural model and then visualizes the causal relationships among factors through a cause–effect relationship diagram. On the basis of the cause–effect relationship diagram, CSFs that are extraordinarily essential for KM adoption in SC are identified. Empirical case study of an Indian automobile organization presented to illustrate the fuzzy DEMATEL method and demonstrates its usefulness. Findings – The results gathered from the implementation of the fuzzy DEMATEL method to identify CSFs of KM adoption in SC to the chosen case illustrate that factors such as top management support, employee training and education, integration of knowledge and information flow, communication among the SC members and trustworthy teamwork to exchange knowledge within SC need to be highlighted as critical factors for successful adoption of KM in SC. Practical implications – The finding not only offers a meaningful base to deepen the understanding with regard to KM adoption in SC, but also provides a clue to develop an effective adoption of KM in SC in a stepwise manner. Originality/value – The empirical case study contributes to the literature on KM adoption in SC, suggesting how an organization can identify CSFs of KM adoption in SC and implement them progressively to greatly improve the efficiency of the whole SC performance.

Redefining the Role of the Corporate University

2002 ◽  
Vol 16 (4) ◽  
pp. 213-221 ◽  
Author(s):  
Christopher Prince ◽  
Graham Beaver
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Strategic Change ◽  
Ideal Type ◽  
Corporate University ◽  
Senior Managers ◽  
Corporate Universities ◽  
Strategic Impact ◽  
The Uk

There is a growing recognition by senior managers in many large organizations of the strategic impact that corporate universities are having on their companies. This can be viewed as a consequence of many organizations recognizing the power of learning and knowledge as fundamental drivers of strategic change. The authors contend that this growing recognition is leading to the emergence of more sophisticated forms of corporate university, which are predicated on the principles of organizational learning and knowledge management. In order to explore this issue a model of an ideal type corporate university is developed. This model is then applied to two case illustrations of corporate universities in the UK.

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