The systems approach to the improvement of innovation in Slovenian tourism

Kybernetes ◽  
2014 ◽  
Vol 43 (3/4) ◽  
pp. 427-444 ◽  
Author(s):  
Marko Ropret ◽  
Tadeja Jere Jakulin ◽  
Borut Likar
Keyword(s):  
Systems Approach ◽  
Tourism Development ◽  
Study Data ◽  
Influential Factors ◽  
Point Of View ◽  
Development Model ◽  
Content Type ◽  
Research Results ◽  
Systems Model ◽  
Research Activities

Purpose – This paper aims to analyse whether and how the Development Plan and Policies of Slovenian Tourism (SiPlan) could be improved systematically and systemically, enabling more comprehensive management of innovation. Design/methodology/approach – The data were obtained within a comprehensive national innovation study. Data analysis was performed in four phases. In the initial phase, a link between the innovation project and SiPlan was established. In the next phase, which of the innovation factors are significantly correlated with the tourism destination development concept was identified. In the third phase, further policy potential for improving the innovation factors was identified. In the last phase, a systems approach was applied to develop a qualitative systems model, a causal loop diagram, taking into consideration the empirically identified strengths and weaknesses of the current SiPlan and other pertinent factors. Findings – The results of empirical research indicate that SiPlan represents a valuable, but not optimum development model of Slovene tourism development. Therefore, the authors propose a qualitative tourism development model based on the research results and a systems dynamics methodology. Originality/value – The work is important from the scientific point of view, i.e. as a methodology and research results that could be applied in further research activities. In addition, the results could be usefully used by policy makers by way of focusing on the most influential factors: policies that have a potential for the systems (holistic) and socially responsible development of tourism in Slovenia.

Tourism research on island destinations: a review

2018 ◽  
Vol 73 (2) ◽  
pp. 133-155 ◽  
Author(s):  
Eduardo Parra-López ◽  
José Alberto Martínez-González
Keyword(s):  
Economic Development ◽  
Local Community ◽  
Local Population ◽  
Tourism Development ◽  
Point Of View ◽  
Complex Nature ◽  
Content Type ◽  
Descriptive Approach ◽  
Negative Impacts ◽  
Areas Of Interest

PurposeThe purpose of this study is to synthesize the published works about tourism in the island. Island destinations, especially smaller ones, suffer the negative effects of tourism more than other destinations. This is because of the characteristics of island destinations and the negative impacts arising from their inadequate management by different stakeholders. For these reasons, and conversely because tourism favors the social and economic development of islands, there has been a great deal of research published on insular tourism in the literature at a global level. Despite the number of studies carried out from different approaches, none have synthesized this scientific production. Thus, the main contribution of this paper is the use of a bibliometric and descriptive approach to carry out a thorough review of studies published on tourist development in island destinations.Design/methodology/approachThe authors use a bibliometric and descriptive approach to carry out a comprehensive review of the published studies on tourism development in island destinations in the past decade with special emphasis on the items analyzed, places of analysis and scientific journals that have addressed this topic.FindingsThe results of the analysis of the literature show the interest of the study of tourism in island destinations. This interest is partly due to the attraction that tourists have for this type of destinations and the need to promote their sustainable management as tourism destinations (Cusick, 2009, Hall, 2011, Cave and Brown, 2012, López, Orgaz, Marmolejo and Alector, 2016). In addition, tourism in island destinations constitutes an opportunity for economic development and benefits both the local population and its visitors (Fabinyi, 2010; Porter et al., 2015).Research limitations/implicationsThe main limitation of this paper is the great diversity of tourist destinations made up of islands, the complex nature of these destinations and tourism and the quantity and diversity of research carried out into them. This aspect has already been highlighted by other authors and makes it complex to determine which research should be included or excluded in this review.Practical implicationsImportantly, the results allow researchers and decision-makers to identify the main areas of interest in the study of island tourism and the reasons for this interest. They also indicate new areas of interest and in-depth studies. Thus, professionals have a map that shows the most relevant factors in tourism development for this type of destination and the variables that, both from a positive and a negative point of view, influence its development.Social implicationsThis research shows that the main areas of interest is island destination are the quality of life of the local community, stakeholder collaboration, sustainability, diversification and seasonality, marketing, consumer behavior/perception and segmentation, planning of tourism activity, information and technology, competitiveness and efficiency.Originality/valueAs evidenced by the amount of research carried out, there is a great deal of interest in tourism in island destinations. This interest arises from the specific characteristics and the interest of tourists themselves in this type of destination, as well as from the negative impacts and opportunities generated by island tourism. Nevertheless, the number of references obtained for tourism in island destinations (N= 949) represents only 0.2 per cent of the total number of studies referring to only “island” in the SCOPUS consultation (339,607 studies). Thus, one of the contributions of this paper has been to highlight the need to continue studying and reviewing in greater depth research on insular tourism.

Systems approach to complex systems modelling with special regards to tourism

Kybernetes ◽  
2006 ◽  
Vol 35 (7/8) ◽  
pp. 1048-1058 ◽  
Author(s):  
Tadeja Jere Lazanski ◽  
Miroljub Kljajić
Keyword(s):  
Complex Systems ◽  
System Dynamics ◽  
Systems Approach ◽  
Quantitative Model ◽  
Point Of View ◽  
Verbal Description ◽  
Content Type ◽  
Qualitative Models ◽  
Complex Systems Modelling ◽  
Global And Local

PurposeThe importance of context dependent modelling of complex systems, depending on the observer's point of view will be discussed. Thus, context is synonymous for the content of a problem in a frame of the goals, starting points and ways to achieve these aims. In this light, difficulties of model validation and a general method how to overcome them was discussed. The relations among subject – object – model in the light of a systems approach; Charles Sanders Peirce's triad principle and the semiotic principle of communication was presented.Design/methodology/approachThe appropriateness of a system dynamics methodology, which is due to its transparency and clarity an excellent tool for modelling of complex systems.FindingsIn the paper the equivalence of different methodologies was shown, whose differences and similarities can be judged only in context of a problem and the aims of researches. For illustration, the methodology is applied to a tourism system, which possesses the typical properties of global and local organisations. A verbal description of a tourism problem is followed by a causal loop diagram, which helps to discuss the problem categorically.Practical implicationsAs the methodology is implemented using quantitative model and POWERSIM tools; it offers the solution of national tourism strategy implication, selected from different scenarios.Originality/valueThis paper presents a simulation model of the tourism in a frame of system dynamics, developed from qualitative models, as an illustration of the discussed methodology.

A systems approach to assessing organisational viability in project based organisations

2016 ◽  
Vol 6 (3) ◽  
pp. 268-283
Author(s):  
Bankole Awuzie ◽  
Peter McDermott
Keyword(s):  
Systems Approach ◽  
Communication Channels ◽  
Project Managers ◽  
Structured Interviews ◽  
Content Type ◽  
Strategic Objectives ◽  
Viable Systems ◽  
Systems Model ◽  
Infrastructure Project ◽  
And Control

Purpose – Extant literature highlights the increasing inability of project-based organisations (PBOs) to meet infrastructure client’s expectations, particularly as it concerns the delivery of socio-economic outcomes during the delivery process. Unclear communication channels and poor processing of information especially as it pertains to client’s strategic objectives results in a misalignment of objectives among participating parties. As its central proposition, the purpose of this paper is to hold that unclear communication channels between parties within infrastructure project PBOs affects their degree of internal cohesion hence posing strong challenges to their overall viability. Design/methodology/approach – Applying the Viable Infrastructure Delivery Systems Model (VIDM); a model premised on the tenets of the Viable Systems Model, this qualitative study proceeds to assess a particular PBO within a developing country to understand its communication and control channels and to identify where gaps likely to affect the internal cohesiveness of the PBO, if any, existed. Whereas semi-structured interviews and project/policy documents were used as data collection tools, data were analysed using pre-set themes. Findings – According the study’s findings, an absence of a prevalent common identity was observed among the various parties to the PBO. Contractors’ capabilities to deliver on time and to budget based on their expertise remained pivotal within the PBO thus abandoning the attainment of the client’s pre-defined socio-economic objectives. Cases of faulty and ineffective organisational architecture, functional and communication issues were observed. Research limitations/implications – Based upon these findings, it is recommended that the VIDM be adopted at the commencement of the PBO lifecycle and used at various intervals by project managers and other stakeholders for assessing the levels of organisational viability. Originality/value – The methodology and findings resulting from this study represent information from fieldwork conducted by the author and as such have not been used elsewhere.

Empirical assessment of the future adequacy of value stream mapping in manufacturing industries

2018 ◽  
Vol 29 (5) ◽  
pp. 886-906 ◽  
Author(s):  
Andreas Lugert ◽  
Aglaya Batz ◽  
Herwig Winkler
Keyword(s):  
Industry 4.0 ◽  
Manufacturing Industry ◽  
Point Of View ◽  
Current Status ◽  
Value Stream Mapping ◽  
Content Type ◽  
Empirical Survey ◽  
Value Stream ◽  
Research Activities ◽  
The Impact

Purpose Value stream mapping (VSM) is very common in the manufacturing industry to enhance transparency and support improvements within the production process. The purpose of this paper is to evaluate the current status of the method from the user’s point of view and addresses its future sustainability in the context of the ongoing digitalization. Design/methodology/approach An empirical survey with 170 participants from different branches was conducted. The web-based questionnaire covers the topics Lean Management, respectively, VSM, Industry 4.0, the integration of both approaches as well as a possible need for action to modify the VSM. Results are analyzed in a quantitative way. Findings Benefits and shortcomings of VSM are already confirmed by previous publications. The serious challenge is the lack of flexibility of the method. In general users appreciate a combination of Lean methods and solutions of Industry 4.0. Moreover 92 percent of the participating experts request further development of the VSM using digitalization to compensate weaknesses. Research limitations/implications The findings are based only on Lean expert’s opinion. Over 95 percent of the participants are from Europe however most of them are from Germany. Although the results are adequate an international expansion of the survey would be advisable in order to distinguish local differences and similarities. In future work researchers need to further develop VSM to overcome the identified gaps. Practical implications Results of the study indicate the viewpoint of experts within different branches. This enables users to undertake a self-assessment regarding their own VSM-estimation. Originality/value This paper provides a current evaluation of the VSM from an exploratory perspective. The impact of global trends and new opportunities facilitated by digitalization are considered. Shortcomings and fields of actions become clear. Based on that necessity further research activities can be designed.

scholarly journals Exploring the work and competence of interactive researchers

2019 ◽  
Vol 31 (8) ◽  
pp. 1539-1559
Author(s):  
Peter E. Johansson ◽  
Andreas Wallo
Keyword(s):  
Point Of View ◽  
Research Approach ◽  
Main Body ◽  
Content Type ◽  
Research Education ◽  
Critical Elements ◽  
Research Activities ◽  
Traditional Research ◽  
Shared Practice ◽  
Group Interviews

Purpose The purpose of this paper is to provide insight into the competence in use when working with interactive research, which is a continuation and elaboration of action research. Design/methodology/approach A qualitative research approach was adopted for the study. The main body of empirical material in this paper is based on two sources of data – a survey comprising open-ended questions, followed by a series of focus group interviews. The respondents were researchers with varying degrees of experience in using interactive research. Findings The findings provide illustrations of what characterises interactive research as work and identify an additional set of activities that go beyond traditional research activities. Some activities are relatively easy to describe, while others exist in the gaps between other activities – e.g. boundary spanning – and are harder to explicitly define in terms of implications for the involved researchers’ competence. The work activities reaching beyond the traditional research boundaries are implicit and are not a common shared practice. From a competence point of view, this implies that the competence in use for these implicit tasks of interactive research becomes individually carried. Based on these findings, a number of individual aspects of what constitutes competence in use are suggested. Research limitations/implications In future studies, it would be valuable to use a mixed-method approach that also includes longitudinal observations of the actual work of conducting interactive research. Practical implications The findings and suggestions for how to understand the competence of interactive researchers can be used as guidance for training in research education. Originality/value This study contributes to previous research by describing important requirements and critical elements of competence in use when conducting interactive research.

Reliability evaluation and analysis of CNC cam shaft grinding machine

2015 ◽  
Vol 13 (1) ◽  
pp. 37-73 ◽  
Author(s):  
M.K. Loganathan ◽  
O.P. Gandhi
Keyword(s):  
System Reliability ◽  
Manufacturing Systems ◽  
Systems Approach ◽  
Reliability Evaluation ◽  
Point Of View ◽  
Graph Models ◽  
Content Type ◽  
Structural Graph ◽  
Hierarchical Levels ◽  
Grinding Machine

Purpose – Reliability assessment does require an effective structural modelling approach for systems, in general and manufacturing systems are no exception. This paper aims to develop it for large manufacturing systems using graph models, a systems approach. Design/methodology/approach – Structural graph models for reliability at various hierarchical levels are developed by considering a CNC cam shaft grinding machine. The system reliability expression is obtained by converting the reliability graphs into equivalent matrices, which helps to evaluate and analyse system. Findings – Using the obtained reliability expressions at various hierarchical levels of the system, it is possible not only to evaluate its reliability from structure point of view but also to identify weak structural elements from reliability point of view. Research limitations/implications – The approach can be extended to include the influence of other parameters, such as human, component and environment, etc., on the system reliability. Practical implications – The approach helps to design and develop manufacturing systems from reliability consideration by assessing their possible alternatives among these. Originality/value – The suggested methodology is useful for reliability evaluation of large and complex manufacturing systems.

Is the Macau scam a fraud?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nurbazla Ismail ◽  
Zulfakar Ramlee ◽  
Afridah Abas
Keyword(s):  
Design Methodology ◽  
Case Reports ◽  
Document Analysis ◽  
Study Data ◽  
Point Of View ◽  
Legal Concept ◽  
Content Type ◽  
Legal Professionals ◽  
Broad Interpretation ◽  
Definition Of

Purpose There is a broad description of fraud debated by academics around the world. The definition of fraud differs between governments, criminal justice departments and private entities. Some questions can make this study important to explain the concept of fraud. This study aims to define the legal concept of fraud. The concept of a word is important to discuss because it explains the meaning of a word and that could answer the question on Macau scam – a fraud? Design/methodology/approach The content analysis is the research design of this study. Data were obtained by document analysis, including books, papers, journals, case reports and other records relating to fraud. The methods used to interpret the data for this qualitative research are empirical, deductive and inductive. Findings This study found that the concept of fraud has not yet been defined. This can give rise to a broad interpretation, depending on the action taken by the parties in the cases. On the basis of the context of the dictionary, fraud may be said to be the same thing as deception. Sometimes, the use of words to convey things that are different from, and even at odds with, the actual sense of words. Whereas, from a legal point of view, fraud still occurs as a matter of fact to be determined. This study showed that Macau scam is a fraud. Originality/value The implication of this analysis is for scholars and legal professionals to assess the principle of fraud prior to the accusation.

scholarly journals An open systems model of successful school leadership

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David Gurr ◽  
Lawrie Drysdale ◽  
Helen Goode
Keyword(s):  
School Leadership ◽  
Systems Approach ◽  
Open Systems ◽  
Feedback Loops ◽  
Content Type ◽  
New Model ◽  
Systems Model ◽  
School Principalship ◽  
Successful School ◽  
Complex Phenomena

PurposeThrough description and consideration of 12 models developed as part of the International Successful School Principalship Project (ISSPP), a new model of successful school leadership is developed.Design/methodology/approachThe paper is necessarily descriptive in nature. For the first time, 12 ISSPP models are described together, and these descriptions are then used inductively to create a new successful school leadership model.FindingsThe open systems approach adopted depicts schools as a continuous cycle of input-transformation-output with feedback loops that inform each stage of the cycle. The inputs are the variables that lead to transformation. The transformation stage is the actions or processes that individuals, groups and organisations engage in because of the inputs, and these lead to a range of student and school outcomes. Feedback loops connect the stages, and the whole model is open to the influence of five contextual forces: economic, political, socio-cultural, technological and system, institutional and educational.Originality/valueModels are an important way to make sense of complex phenomena. A new model of successful school leadership, with an open systems approach, provides a different frame to consider the findings of the ISSPP and potentially allows the ISSPP research to inform practice and connect with other school leadership views in new ways.

Brand strategies in social media

2014 ◽  
Vol 32 (3) ◽  
pp. 328-344 ◽  
Author(s):  
Georgios Tsimonis ◽  
Sergios Dimitriadis
Keyword(s):  
Social Media ◽  
Customer Service ◽  
Rapid Development ◽  
Preliminary Evidence ◽  
Study Data ◽  
Point Of View ◽  
Customer Engagement ◽  
Content Type ◽  
Study Approach ◽  
Media Channels

Purpose – The purpose of this paper is to: first, examine why companies create brand pages in social media, how they use them, what policies and strategies they follow, and what outcomes do they expect; and second – from firms’ point of view – how users are benefited from such pages. Design/methodology/approach – A qualitative study approach was employed for this study. Data were collected from personal interviews with 14 marketing managers responsible for the social media activity of their company, providing preliminary evidence about the actions firms take, the motivations that led them to getting involved, and the derived outcomes. Findings – The main actions of the firm are making prize competitions, announcing new products/services, interacting with fans, providing advice and useful information, and handling customer service issues. The basic motivations are the increasing popularity of social media, competitors’ presence, headquarters’ strategy, and cost reduction pressure. Interact with customers, create/enhance relationships with customers, brand awareness, customer engagement, promote products/increase of sales, and the more targeted acquisition of new customers, were referred to as the main expected outcomes for companies. Research limitations/implications – Given the qualitative nature of the study and the emerging field of research about social media, findings should be considered as preliminary and exploratory. Interviews with companies from more sectors and also with social media users will provide a more comprehensive view of the topic. Practical implications – The paper identifies several opportunities for company managers, suggesting practices for effective social media handling. Originality/value – Considering the rapid development of social media and their penetration in business marketing actions, this paper is an exploratory step toward the ways firms utilize social media channels.

scholarly journals Create a scientific brand as an effective way to promote the results of research activities on the example of the project “Oral history and ethnography in field research in the second half of the XX — early XXI century as a source and method of studying and preserving the historical and cultural heritage of rural areas of the Altai Territory

2020 ◽  
Vol 10 ◽  
pp. 258-261
Author(s):  
A. A. Goppe ◽  
◽  
I. A. Panchenko ◽  
Keyword(s):  
Cultural Heritage ◽  
Oral History ◽  
Rural Areas ◽  
Field Research ◽  
Point Of View ◽  
Information Resource ◽  
First Year ◽  
Research Results ◽  
Research Activities ◽  
Regional Community

The article demonstrates the construction of a scientific brand using the example of the implementation of the first year of the RFBR project “Oral history and ethnography in field research in the second half of the 20th — early 21st centuries as a source and method of studying and preserving the historical and cultural heritage of the Altai Territory”. On the basis of a number of facts, the effectiveness of promoting research results with the help of the created site is proved. On the basis of a number of facts, the effectiveness of promoting research results with the help of the created site is proved. The structure of the information resource is shown, an example of statistics of public coverage is given, and the further perspective of the resource is outlined. The structure of the information resource is shown, and the published bibliographic index is also considered, and their assessment is given from the point of view of the demand both by the scientific community and the regional community as a whole. The further perspective of the project development is also outlined.

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