A framework for electronic records management in support of e-government in Kenya

2019 ◽  
Vol 29 (3) ◽  
pp. 305-319 ◽  
Author(s):  
Cleophas Mutundu Ambira ◽  
Henry Nyabuto Kemoni ◽  
Patrick Ngulube
Keyword(s):  
Best Practice ◽  
Electronic Records ◽  
Records Management ◽  
Content Type ◽  
Current State ◽  
Key Stakeholders ◽  
Qualitative Research Methodology ◽  
Reported Data ◽  
Practice Framework ◽  
The University

Purpose This paper is based on the doctoral study conducted in 2016 at the University of South Africa. The purpose of this study was to investigate how the current state of management of electronic records in Kenya facilitates or undermines implementation of e-government with a view to develop a best-practice framework for management of electronic records in support of e-government. Design/methodology/approach The study used the interpretive research paradigm and adopted qualitative research methodology using phenomenological design. Maximum variation sampling was used to identify the research sample for the study. Findings The findings established that the general status of management of e-records (MER) in government ministries is inadequately positioned to support e-government; use of e-government in Kenya had grown significantly and more ministries were adopting e-government services; although some initiatives have been undertaken to enhance MER, the existing practices for MER require improvement to ensure they adequately support e-government. Research limitations/implications The limitations were access to respondents and the challenge of self-reported data. Practical implications Recommendations and a best-practice framework for managing electronic records in support of e-government have been provided. A proposal for implementation of the recommendations on a priority basis has also been provided. Social implications The study’s contribution to scholarly works and literature in the field resides in its findings and a framework that can be practically adopted for management of e-records in support of e-government. By establishing the nexus between management of e-records and e-government in Kenya, it is hoped that it will provide input to policymakers to consider records managers as key stakeholders in e-government. Originality/value The originality of this study stems from two aspects: original topic and understudied area.

Verifying the sustainability factors of mega transportation infrastructure: Sydney Metro’s commissioning through the “significance matrix” methodology

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Koorosh Gharehbaghi ◽  
Kerry McManus ◽  
Maged Georgy ◽  
Ken Farnes ◽  
Francesca Pagliara ◽  
...  
Keyword(s):  
Best Practice ◽  
Transportation Infrastructure ◽  
Content Type ◽  
Ecological Zones ◽  
Key Stakeholders ◽  
Comprehensive Determination ◽  
Transportation Infrastructures ◽  
Sustainability Challenges

Purpose Through the significance matrix, this paper aims to investigate and explore the main sustainability factors of mega transportation infrastructure projects. Sydney’s Metro mega transportation infrastructure is used as a case study. Sydney’s Metro was selected because of its sustainability challenges faced because of the areas’ diverse ecological zones. Sydney’s Metro is thus examined as the basis of best practice for the determination of the sustainability factors of transportation infrastructures. Design/methodology/approach Using the significance matrix as a methodology, this research evaluates the environmental impact assessment and environmental assessment processes, to alleviate the problems of the mega transportation infrastructure. Findings This research found that a more comprehensive determination is needed to further analyse the sustainability factors of mega transportation infrastructures, use of a significance matrix would further assess the environmental complexities of mega transportation infrastructures and the sustainability factors of mega transportation infrastructures should include a nonlinear and asymmetrical scheme highlighting its components and carefully outlining its integration and consolidation. Originality/value Although there is concurrent research into sustainability factors of mega transportation, this paper undertakes a new methodology for such infrastructure. While the significance matrix is not a new concept, it has never been used specifically for mega transportation infrastructure. Subsequently, using the significance matrix as a methodology, this research undertakes such environmental analysis and assessment and thus produces a qualitative risk analysis matrix. The findings from this research will ultimately assist the key stakeholders of mega transportation infrastructures to better plan, monitor and support similar projects.

scholarly journals Electronic records management – a state of the art review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Babatunde Oladejo ◽  
Sunčica Hadžidedić
Keyword(s):  
State Of The Art ◽  
Academic Research ◽  
Research Area ◽  
Electronic Records ◽  
Records Management ◽  
Content Type ◽  
Search Results ◽  
Search Tool ◽  
Research And Education ◽  
Electronic Records Management

Purpose This paper aims to examine the state of the art in electronic records management (ERM) with the goal of identifying the prevailing research topics, gaps and issues in the field. Design/methodology/approach First, a wide search was performed on academic research databases, limited to the period between 2008–2018. Second, the search results were reviewed for relevance and duplicates. Finally, the study sources were checked against the list of journals and conferences ranked by computing research and education and JourQual. The final sample of 55 selected studies was analyzed in depth. Findings ERM has lost some research momentum due to being deeply embedded in affiliate information systems areas and the changing records management landscape. Additionally, the requirement models specified by Governmental/National Archives might have constrained technology innovation in ERM. A lack of application was identified for the social media research area. Research limitations/implications Limitations were encountered in available search tool functionality and keyword confusion leading to inflated search results. While effort has been made to obtain optimal search results, some relevant articles may have been omitted. Originality/value The last ERM state-of-the-art review was in 1997. A lot has changed since then. This paper will help researchers understand the current state of ERM research, its understudied areas and identify gaps for future studies.

scholarly journals Organising to beat the Trade Union Act (2016) voting thresholds: a case study of organising and tactics from the University and College Union

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
James Richards ◽  
Vaughan Ellis
Keyword(s):  
Trade Union ◽  
Trade Unions ◽  
Best Practice ◽  
Content Type ◽  
Theoretical Contribution ◽  
Proposed Model ◽  
College Union ◽  
The University ◽  
Further Development

PurposeA retrospective action-research case study of one branch of the University and College Union (UCU) is used to show how threshold requirements of the Act can be systematically beaten.Design/methodology/approachThe paper responds to calls for “best practice” on how trade unions may react to member voting threshold requirements of the Trade Union Act 2016 (the Act). A broader aim is to make a theoretical contribution related to trade union organising and tactics in “get the vote out” (GTVO) industrial action organising campaigns.FindingsFindings are presented as a lead organiser's first-hand account of a successful GTVO campaign contextualised in relation to theories of organising. The findings offer “best practice” for union organisers required to beat the Act's voting thresholds and also contribute to theories surrounding trade union organising tactics.Research limitations/implicationsFurther development and adaptation of the proposed model may be required when applied to larger bargaining units and different organising contexts.Practical implicationsThe findings can inform the organising practices/tactics of trade unions in relation to statutory ballots. The findings also allow Human Resource (HR) practitioners to reflect on their approach to dealing with unions capable of mounting successful GTVO campaigns.Social implicationsThe findings have the potential to collectively empower workers, via their trade unions, to defend and further their interests in a post-financial crisis context and in the shadow of the Covid-19 pandemic.Originality/valueThis is the first known empirical account of organising to exceed voting thresholds of the Act, providing practical steps for union organisers in planning for statutory ballots. Further value lies in the paper's use of a novel first-hand account of a GTVO campaign, offering a new and first, theoretical model of organising tactics to beat the Act.

The failure of non‐binding declarations to achieve university sustainability

2007 ◽  
Vol 8 (3) ◽  
pp. 301-316 ◽  
Author(s):  
S.A. Bekessy ◽  
K. Samson ◽  
R.E. Clarkson
Keyword(s):  
Best Practice ◽  
Small Scale ◽  
Structured Interviews ◽  
Pilot Studies ◽  
Content Type ◽  
Institute Of Technology ◽  
University Leaders ◽  
The University ◽  
The Impact ◽  
Insight Into

PurposeThis paper aims to assess the impact and value of non‐binding agreements or declarations in achieving sustainability in universities.Design/methodology/approachA case study of Royal Melbourne Institute of Technology (RMIT) University is presented, analysing the reasons for lack of progress towards sustainability and evaluating best ways forward. Using a timeline and analysis of historical records for the 12 years since RMIT first engaged in the sustainability agenda, major trends in the process of implementing policies are identified. Secondly, 15 semi‐structured interviews with university leaders and key sustainability stakeholders from across the university are analysed to provide insight into how and why the university has failed to achieve sustainability.FindingsNew implications for successfully achieving sustainability arise from these findings. Accountability is a key issue, as RMIT appears to reap benefits from being signatory to declarations without achieving genuine progress. To ensure that declarations are more than simply greenwash, universities must open themselves up to scrutiny of progress to determine whether commitments have been honoured.Practical implicationsRelying on small‐scale “club” activities establishing demonstrations and raising awareness is unlikely to lead to permanent change. The evidence of RMIT's engagement with sustainability shows that, for example, even when successful pilot studies are conducted, these initiatives may do little to affect the mainstream practices of a university unless certain conditions exist. Furthermore, given the on‐paper commitments institutions have made, and the role of the university in society, small‐scale and gradual changes in university practice are a far from adequate response to the urgent sustainability imperative.Originality/valueThe initial engagement of RMIT University with the sustainability agenda 12 years ago marked it as a world leader in sustainability best‐practice. Analysing how and why such a disappointing lack of action has resulted from such promising beginnings provides insight into future directions for implementing sustainability in universities. The paper argues that considering the key responsibility of universities in leading the sustainability agenda, a more systemic and serious response is required.

scholarly journals Information security behaviour of smartphone users

2018 ◽  
Vol 119 (7/8) ◽  
pp. 444-455 ◽  
Author(s):  
Shohana Nowrin ◽  
David Bawden
Keyword(s):  
Information Security ◽  
Design Methodology ◽  
Best Practice ◽  
Survey Method ◽  
Security Risks ◽  
Content Type ◽  
Security Issues ◽  
University Library ◽  
Smartphone Use ◽  
The University

Purpose The purpose of this study is to understand the information security behaviour of the students of the University of Dhaka, Bangladesh in the use of smartphones. Bangladesh is well-known as one of the largest and fastest growing mobile phone market of the world, and the University of Dhaka is also the largest student’s assembly in the country in terms of using smartphones. Besides, the rising use of smartphones is also likely to be typical of other sub-continent countries. Design/methodology/approach To gain an understanding of the information security behaviours of the students of University of Dhaka, Bangladesh, a quantitative survey method was deployed in revealing the approaches of the students towards avoidance of various security risks. A total of 356 students participated in the study, although eight of the participants did not carry out the full survey because they do not use smartphones. The collected data were analysed with suitable statistical methods. Findings The findings of the study reveal that students of University of Dhaka possess a moderately secure behaviour in terms of avoiding harmful behaviours, using useful phone settings and add-on utilities and disaster recovery. This study also shows that the students do not behave securely in all aspects of using different security features in the same way, and it also varies somewhat according to gender, and between faculties and institutions. The university library is recommended as the focus for instruction and guidance on the best practice in smartphone use by students. Research limitations/implications The study does not include any other universities of Bangladesh except University of Dhaka due to the shortage of time. A further study can be conducted to gain an understanding in a greater extent by including students of the other universities and perhaps also other countries. Originality/value This is the first paper in Bangladesh related to the study of information security behaviour regarding the use of smartphone among the student of University of Dhaka. This study will help to raise information security awareness among the students and encourage the authorities to adopt appropriate strategies and policies to resolve information security risks in the use of smartphones. Specially, the university library can take some initiatives in this case, such as providing advice, seminars, workshops and lectures to make the students aware about security issues.

A framework for quality assurance for archives and records management education in an open distance e-learning environment in Eswatini

2020 ◽  
Vol 38 (1) ◽  
pp. 91-102 ◽  
Author(s):  
Vusi Tsabedze ◽  
Mpho Ngoepe
Keyword(s):  
Quality Assurance ◽  
Empirical Studies ◽  
Records Management ◽  
Content Type ◽  
Scientific Databases ◽  
National Archives ◽  
Adequate Quality ◽  
E Learning ◽  
Conceptual Study ◽  
The University

PurposeThe purpose of this study is to examine quality assurance for archives and records management (ARM) education in an open distance e-learning (ODeL) environment in Eswatini with a view to conceptualise a framework for quality assurance in the development and implementation of an ARM programme in the context of ODeL.Design/methodology/approachThe study is anchored on the interpretive research paradigm, which surrounds a systematic literature review. The researcher searched for literature online, using scientific databases such as Ebsco, Scopus and Google Scholar. The search applied the publications from 2005 to 2019. The main search keywords are “archives”, “records management”, “open distance e-learning” and “quality assurance”. A total of 15 articles, which included documents, journal articles, reports, web pages and monographs, were retrieved, reviewed and analysed in this study. This conceptual study was preliminary, and the researcher hopes that further empirical studies based on the findings of this study could be pursued in future.FindingsARM as a form of study and delivered on ODeL platforms have been proposed in Eswatini. The major concern among stakeholders is how to ensure the quality of such programmes.Research limitations/implicationsThis conceptual study was preliminary, and the researcher hopes that further empirical studies based on the findings of this study could be pursued in future.Practical implicationsThe findings and recommendations will help in the development of ARM programmes to be offered effectively by way of ODeL, there is a need to develop a transparent quality assurance framework for such an application and its implementation.Originality/valueThis is the first study on quality assurance for ARM education in an ODeL environment in Eswatini. As part of the study, a quality assurance framework was designed for the implementation of ARM education on an ODeL platform. This quality assurance framework is intended to help higher education institutions in Eswatini such as the University of Eswatini as well as stakeholders such as the Eswatini National Archives and others to design ARM education and deliver it on an ODeL platform in a manner that guarantees adequate quality.

Mobile services at academic libraries: meeting the users’ needs?

2014 ◽  
Vol 32 (2) ◽  
pp. 336-345 ◽  
Author(s):  
Catharine Bomhold
Keyword(s):  
Academic Libraries ◽  
Research Universities ◽  
Mobile Services ◽  
University Libraries ◽  
Carnegie Foundation ◽  
Mobile Environment ◽  
Content Type ◽  
Current State ◽  
The Usa ◽  
The University

Purpose – The purpose of this paper is to describe how academic libraries in the USA have responded to the rapidly evolving mobile environment and to determine if there is a noticeable, comprehensive pattern to instituting mobile services. Design/methodology/approach – The researcher surveyed library mobile services of 73 academic libraries at Carnegie Foundation rated RU/VH institutions. Based on this survey, the paper describes the current state of mobile services at very high research universities. Findings – While most academic libraries at research universities have some sort of mobile presence, what is offered is highly varied and is not predictable. There are still many notable University libraries that have no mobile presence. Practical implications – This study highlights the inconsistent nature of mobile services at research universities and identifies best practices in place at others. Originality/value – This is the first study to employ the Carnegie Foundation ratings of the university in which the library functions.

Security status of electronic records preservation in central China

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Qiuhui Xiao ◽  
Xiaotong Xu ◽  
Panpan Liu
Keyword(s):  
New Technologies ◽  
Electronic Record ◽  
Central China ◽  
Electronic Records ◽  
Records Management ◽  
Security Risk ◽  
Content Type ◽  
Critical Problems ◽  
Support Policy ◽  
Operational Guidance

Purpose Recently, increasing importance has been given to electronic records in China, despite the lack of understanding that institutions and organizations have regarding the security status of electronic records preservation. Wuhan, the largest city in central China, serves as a case to investigate the preservation security of electronic records. Challenges to security are summarized, and solutions are proposed to support policy-developing and operational guidance. The paper aims to discuss these issues. Design/methodology/approach The Delphi method is applied to analyze the advice of nine experts, select survey items and design questionnaires. Data are collected from 34 archives in Wuhan through field surveys, oral interviews and e-mails, which are analyzed and illustrated with three representative cases. Findings Main achievements of electronic records preservation are concluded in the electronic records management system, carrier types and storage formats, and data backup. Problems are summarized as a lack of awareness and capability of defending against security risks, disaster recovery capability, and understanding of electronic record characteristics. Solutions are proposed as follows: carrying out regular security risk evaluation, adopting new technologies, implementing application-level backup, strengthening technology-related education and attracting more IT talent to join the archive discipline. In addition, it is critical to promote an understanding of the characteristics of electronic records. Originality/value This paper investigates the security status of electronic records in central China by surveys and case studies. Critical problems and corresponding solutions are raised to support policy-developing and operational guidance for the research and practice of all kinds of institutions that implement electronic records preservation.

Effectiveness of human resource records management strategies at a university in Ghana

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kofi Adom-Nyankey ◽  
Raphael Papa Kweku Andoh
Keyword(s):  
Human Resource ◽  
Management Strategies ◽  
Simple Random Sampling ◽  
Birth Certificates ◽  
Records Management ◽  
Content Type ◽  
Medical Reports ◽  
The University ◽  
Descriptive Survey ◽  
Management Issues

Purpose Human resource records are very important in the successful management of organisations. Despite their importance, they are ignored in records management studies. This study aims to bring to the limelight human resource records management issues that are overlooked despite the numerous studies on records management by examining the effectiveness of human resource records management strategies at a university in Ghana. Design/methodology/approach A descriptive survey was used in this study. A combination of census and simple random sampling was used to administer questionnaires to administrators who handle master or working personal files regularly. Data of 228 respondents was processed using SPSS and analysed in frequencies, percentages, mean and standard deviation. Findings This study revealed that while most vital documents were found on staff personal files, some documents like medical reports, passport pictures and birth certificates were somewhat unavailable. It was also found that the University had no human resource records policy in its corporate strategic thrust, which is a barrier to effective human resource records management, but the records creation strategies were effective. However, regarding the maintenance, and retention and disposition of human resource records, the strategies were ineffective. Overall, the findings fell short of the ISO 15489 framework for managing records. Originality/value This study seeks to bring to the fore human resource records management issues that seem to be overlooked despite the numerous studies on records management.

Managing Electronic Records in Higher Education Institutions

2020 ◽  
pp. 36-61
Author(s):  
Vusi W. Tsabedze
Keyword(s):  
Higher Education ◽  
Best Practice ◽  
Education Institution ◽  
Management Policy ◽  
Policy Framework ◽  
Records Management ◽  
Policies And Procedures ◽  
Practice Framework ◽  
Document Review ◽  
Regular Training

This chapter presents findings on the management of e-records in a higher education institution (HEI) with a view to developing a best-practice framework for the management of e-records. The study has utilised interviews, observation document review, and questionnaire to generate data. The study revealed that there are weak institution policies and procedures to guide the management of e-records and the lack of knowledge and skills in the management of e-records. The study recommends, among other things, improvement of the e-records management policy framework and creation of awareness about management of e-records and regular training for records officers. Lastly, the chapter proposed a framework for managing e-records in HEIs.

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