Developing a roadmap for planning and implementation of interoperability capability in e-government

2015 ◽  
Vol 9 (4) ◽  
pp. 426-447 ◽  
Author(s):  
Rajesh Sharma ◽  
Prabin Kumar Panigrahi
Keyword(s):  
Knowledge Sharing ◽  
Empirical Studies ◽  
Developed Countries ◽  
Mature Stage ◽  
Future Research ◽  
Structured Interviews ◽  
Holistic View ◽  
Content Type ◽  
Key Stakeholders ◽  
The Government

Purpose – The purpose of this paper is to propose a tool in the form of a roadmap for planning and implementation of interoperability capabilities. The issue of interoperability is gaining importance for offering services as “one-stop shop” due to rapid developments in the field of e-government in recent times. Several complexities are associated with this important dimension, and there is an urgent need for developing a tool to facilitate rollout of e-government projects with interoperability capabilities. The proposed roadmap can enable knowledge sharing among key stakeholders for building a common vision and contribute to planning and implementation of interoperability features of e-government. Design/methodology/approach – The paper is an exploratory study using the phenomenographic interpretive approach. The literature review identifies the facets and the issues that are crucial for facilitating interoperability. The status of interoperability in some of the developed countries is reviewed where e-government is in a relatively mature stage. Based on the review, this paper identifies an initial set of issues that can guide semi-structured interviews with policymakers, partners and the government agencies implementing e-government projects. The views of these key stakeholders are then analyzed and used for developing the roadmap for implementation of interoperability of e-government services. The findings are then mapped in India’s context for triangulation purpose. Findings – The paper provides insights into various planning and implementation issues that have to be addressed for building interoperability capability. A roadmap is proposed encompassing the essential legal, regulatory, organizational and technical aspects that are deemed essential for successful planning and implementation of interoperability capability. Research limitations/implications – The study has the limitation that the exploratory part of the study is based on inputs from key actors in the Indian context only. It needs to be validated by empirical studies in various contexts. Practical implications – The roadmap proposed will be useful for the policymakers, as it can guide them for planning and implementing e-government systems with interoperability capabilities. It can be used as a knowledge-sharing tool for spreading awareness of steps required for designing and implementing interoperability capabilities. Originality/value – The paper contributes by providing a tool in the form of a roadmap that can be used by the policymakers and implementers to take a holistic view of requirements for development of interoperability capabilities. The paper can form the basis for future research in specific issues of interoperability.

Hospital information systems in developing countries: a state-of-the-art systematic review

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jie Lei ◽  
Jianming Liu ◽  
Wu Li
Keyword(s):  
Health Care ◽  
Information System ◽  
Developing Countries ◽  
Health Care Services ◽  
Developed Countries ◽  
Future Research ◽  
Local Conditions ◽  
Content Type ◽  
The Government

Purpose Hospital information system (HIS) can be examined as a vital factor for developing the quality of health care and cost managing. There exists abundant literature on HISs, but implementation-based literature of HIS is rare, typically about progressive countries. However, a study that can comprehensively review published articles is scarce. Therefore, this paper aims to examine the systematic and comprehensive study of HIS in developed countries. Together, the benefits and harms relevant to HIS’s different mechanisms have been considered, and the fundamental challenges of them are addressed to design more efficient HIS in the future. Design/methodology/approach HIS has been used globally for numerous years and is now being used in a wide area. HIS is broadly used in clinical settings. Information technology (IT) and information system have been suggested as a required piece to solve the health-care-related issues. Hence, to improve HIS’s ability, this paper conducted a review method concentratating on research related to HIS until 2019. A total of 21 papers were recognized and examined as principal research for the summary. Findings The authors found that HIS can help in reduction of medical mistakes, enhancement doctors’ performance and increase in the quality of the care provided. HIS management can be used to provide better health-care services. Therefore, HIS must be sensible and use clear structures. The authors conclude that, generally, with an increase in awareness, acceptability and the need for HIS worldwide, there will be more strategies and approaches available. Research limitations/implications First, this paper provides an outline of the status of HIS. Second, it identifies some distinct research gaps that could be worth studying. Some flawless work may be removed because of applying some filters to select the original articles. Surveying all the papers on the topic of HIS is impossible, too. Practical implications Design and sustainability of HIS is still a big issue for most developing countries, despite its wide usage in the developed countries. The technology is changing rapidly, so the field should be reviewed regularly. This paper suggests a suitable framework that will guide HIS in the local conditions of developing countries. Social implications The government will be assisted by the suggested solving ways in its performance and design of electronic health-care projects. Originality/value The study brings the viewpoints on the state of HIS mechanisms in developing countries. The paper’s results can offer visions into future research requirements. By providing comparative information and analyzing the current growths in this area, this study will support researchers and professionals to understand the progress in HIS mechanisms better.

Design incubatees' perspectives and experiences in Hong Kong

2020 ◽  
Vol 10 (3) ◽  
pp. 481-496
Author(s):  
Tiffany W.M. FONG
Keyword(s):  
Hong Kong ◽  
Financial Burden ◽  
Future Research ◽  
Structured Interviews ◽  
Business Incubation ◽  
Policy Makers ◽  
Content Type ◽  
Multiple Case ◽  
The Government ◽  
Start Ups

PurposeThis paper discusses the services and support from one of the government design-based business incubators in Hong Kong. The characteristics of a design business incubator are explained, and a multiple-case study indicates the perspectives of incubatees from different design disciplines after their graduation from the incubation programme.Design/methodology/approachThe research under discussion in this paper was based on eight design incubatees in different design disciplines within two years of incubation period, all of whom had participated in one of the government-funded business incubation programmes for designers in Hong Kong. The programme is unique because there are no other government-based incubation programmes for designers in Hong Kong. Semi-structured interviews were conducted to collect feedback from incubatees in areas ranging from terms of service to support of the incubation programme.FindingsThe services of training, mentorship and finance were found to be the most important to design start-ups. Financial support and flexible funding allocation were another important issue for design incubatees, but training in these subject areas was not included in the incubation programme. However, it was confirmed that funding provided may have helped a number of the incubatees in developing their start-up businesses as a result of the reduced financial burden and office allocation.Research limitations/implicationsThe research focused on one incubation programme because of the lack of incubation programmes for designers in Hong Kong, therefore future research which compares different types of business incubation programmes is suggested.Practical implicationsThe outcomes of the research not only identified the possible areas of development and improvement of business incubation in entrepreneurship but they will also be useful for the government, universities, institutions, designers, policy makers, entrepreneurs and practitioners. These, in addition to industry stakeholders who want to evaluate their entrepreneurship programmes and develop their plans for potential development in incubation- or entrepreneurial-related programmes or training, especially in the area of design, will find the results useful.

Adoption of and compliance with IFRS in developing countries

2016 ◽  
Vol 6 (1) ◽  
pp. 33-49 ◽  
Author(s):  
Khaled Samaha ◽  
Hichem Khlif
Keyword(s):  
Developing Countries ◽  
Empirical Studies ◽  
Developed Countries ◽  
Equity Capital ◽  
Economic Consequences ◽  
Future Research ◽  
Cost Of Equity Capital ◽  
Content Type ◽  
Ifrs Adoption ◽  
The Impact

Purpose – The purpose of this paper is to review a synthesis of theories and empirical studies dealing with the adoption of and compliance with IFRS in developing countries in an attempt to provide directions for future research. Design/methodology/approach – The review focusses on four main streams including: first, the motives for IFRS adoption; second, corporate characteristics and the degree of compliance with IFRS; third, the economic consequences of IFRS adoption and finally; fourth, the use of regulation as an enforcement mechanism to monitor compliance with IFRS. The authors review empirical studies specifically devoted to developing countries. Findings – Regarding the first stream relating to IFRS adoption, the macroeconomic decision of adopting IFRS in developing countries can be justified by two main theories which are: the economic theory of network (Katz and Shapiro, 1985) and isomorphism (DiMaggio and Powell, 1991), however, empirical evidence in developing countries to confirm these theories is limited. Regarding the second stream relating to corporate characteristics and the degree of compliance with IFRS, the authors find that the results are mixed. Regarding the third stream relating to the economic consequences of IFRS adoption, it seems that the evidence is still limited in developing countries especially with respect to the impact of IFRS adoption on foreign direct investment, cost of equity capital and earnings management. Regarding the fourth and final stream in relation to regulation, enforcement and compliance with IFRS, the authors find that research is very limited. It was evidenced in the very few research studies conducted, that global disclosure standards are optimal only if compliance is monitored and enforced by efficient institutions. Practical implications – The author’s study attempts to provide a foundational knowledge resource that will inform practitioners, researchers and regulators in developing countries about the relevance of the different theories that exist in the accounting literature to explain the adoption of and compliance with IFRS. Originality/value – Compared to developed countries, the four streams outlined remain under-researched in developing countries. Therefore, researchers should examine these topics in developing countries to inform practitioners, regulators and the capital market about the effects of adopting IFRS and their relevance to developing countries. In addition, researchers should embark on identifying new theories to explain the adoption of and compliance with IFRS in developing countries that take into consideration the socioeconomic culture of these settings.

Corporate social responsibility disclosures in Malaysia: evidence from large companies

2017 ◽  
Vol 13 (1) ◽  
pp. 177-202 ◽  
Author(s):  
Abdelkader Sadou ◽  
Fardous Alom ◽  
Hayatullah Laluddin
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Empirical Studies ◽  
Annual Reports ◽  
Future Research ◽  
Government Ownership ◽  
Content Type ◽  
The Government ◽  
Corporate Social

Purpose The purpose of this study is to examine whether there is any improvement in the extent and quality of corporate social responsibility disclosures (CSRD) in Malaysia between 2011 and 2014 and to determine the factors that influence the extent and quality of CSRD in these two years. Also, this study examines the methods of disclosures and the items that largest Malaysian companies addressed. Design/methodology/approach A self-constructed CSR is utilised to measure the extent and quality of CSRD in the annual reports of the top 71 Malaysian companies listed in Bursa Malaysia for the years 2011 and 2014. Multiple regressions along with their associated toolkits for data verification and diagnostic tests are used to assess the improvement in CSRD between 2011 and 2014 and the factors that affect CSRD. Findings Results show a slight increase in the extent and quality of CSRD between 2011 and 2014. With regards to the factors influencing CSRD, only awards are found to be significant in determining the extent and quality of CSRD either in 2011 or in 2014. Board size, ownership concentration, independent non-executives and return on assets influence both the extent and quality of CSRD in 2011. Director ownership and firm size determine the extent and quality of CSRD in 2014. Government ownership only influences the extent of CSRD in 2011. Research limitations/implications Some traditional limitations are found to be considered in future research, such as the use of annual reports as the only source of CSRD information. Results support the legitimacy theory that assumes that Malaysian companies disclose CSR information as a reflection of the incidents that happen in that environment of the firm without ignoring the role of the government in pushing those companies towards being socially responsible by issuing regulations, or in motivating those companies by introducing awards and giving fiscal facilities. Practical implications The results help the policymakers to introduce more awards in some domains that were less addressed by Malaysian companies and also to examine the causes behind the non-influence of the new Malaysian Code on Corporate Governance (MCCG 2012) on CSRD. Originality/value The study can be considered as one of the limited empirical studies that assess the changes in CSRD before and after the issuance of MCCG 2012 in Malaysia.

Information technology and knowledge sharing for better health care: an emerging economy context

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lejla Turulja ◽  
Merima Cinjarevic ◽  
Ljiljan Veselinovic
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Knowledge Sharing ◽  
Health Care Professionals ◽  
Primary Data ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Primary Health ◽  
Information And Communication

Purpose The present study aims to explore “what” type of knowledge is shared, “how” it is shared and what information and communication tools are used to share knowledge among health-care professionals in the context of emerging “digital laggard” country in the South-Eastern European region (i.e. Bosnia and Herzegovina [B&H]). Design/methodology/approach This study applies the qualitative research methodology and thematic analysis for collecting, analysing and interpreting data. Primary data is collected using semi-structured interviews (n = 9). Key informants are employees of the main primary health-care institution in the capital of B&H. Findings The results indicate that knowledge sharing among primary health-care practitioners is the interplay of formal and informal exchange of knowledge, facilitated by both traditional communication media (face-to-face interaction) and ICT-based tools. In regards to ICT tools, our findings suggest that instant messing applications (predominantly Viber) are viewed as common media for sharing tacit knowledge within a community of practice. Research limitations/implications This study is limited to one emerging digital laggard country; thus, future research regarding ICT-based knowledge sharing in other emerging digital laggard countries is welcomed. Originality/value In the context of “digital laggard”, societies, informal, spontaneous and dynamic system of social interactions can be a successful substitute for ICT-based formalised and structured system of knowledge sharing.

How Australian manufacturing firms perceive and understand the concepts of agility and flexibility in the supply chain

2015 ◽  
Vol 35 (2) ◽  
pp. 246-281 ◽  
Author(s):  
Sajad Fayezi ◽  
Ambika Zutshi ◽  
Andrew O'Loughlin
Keyword(s):  
Design Methodology ◽  
Manufacturing Sector ◽  
Empirical Studies ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Study Approach ◽  
Shed Light ◽  
Sector Data

Purpose – The purpose of this paper is to address an important question which centres on investigating how do manufacturing businesses perceive and understand the concepts of agility and flexibility in their supply chains (SCs). Design/methodology/approach – A case study approach was utilised and data were gathered from semi-structured interviews with ten organisations in the Australian manufacturing sector. Data analysis was conducted using analytic techniques based on, for example, pattern matching and cross-case synthesis. Findings – Findings confirmed that there is some ambiguity concerning the understanding of the terms agile and flexible, both within and between organisations. The implications are that there is often little consistency in the way the terms are operationalised and then applied. In this regard, and to inform future research, the paper offers empirically grounded definitions for SC agility and flexibility. Moreover, four propositions are developed and discussed which shed light on the dynamics of agility and flexibility in the SC. Originality/value – This is one of the first empirical studies to address some of the apparent inconsistencies between organisational applications of agility and flexibility, and their impact on SC operations.

Product innovation, cost-cutting and firm economic performance in the post-crisis context: Canadian micro evidence

2016 ◽  
Vol 9 (1) ◽  
pp. 4-26 ◽  
Author(s):  
Zhan Su ◽  
Jianmin Tang
Keyword(s):  
Economic Performance ◽  
Product Innovation ◽  
Developed Countries ◽  
Business Strategies ◽  
Future Research ◽  
Micro Data ◽  
Content Type ◽  
Cost Cutting ◽  
Short Period ◽  
The Government

Purpose It has been suggested that to be successful in the current global economy with increased competition and ever changing markets, especially in the post-crisis context, firms need to focus more on innovation in exploring new ideas and designing new products to develop new markets than on cost-cutting strategies to maintain cost leadership in old markets. However, because of the lack of micro data, this conjecture has not been systematically evaluated. This paper aims to fill this important void by studying the economic performance associated with these two different business strategies using Canadian micro data. Design/methodology/approach The main data for our analysis are from the Survey of Innovation and Business Strategy (2009 and 2012) which is a sample-based survey of Canadian government. The authors used in this research regression models for the econometric analysis of the underlying factors for undertaking certain business strategies and how business strategies link to economic performance. They also used propensity score matching to ensure the group of firms with innovation strategy being comparable to that with cost-cutting. Findings The research shows that firms focusing on product innovation are indeed more productive than firms focusing on cost-cutting, although there is no evidence that these two different strategies make a difference in profitability. The first indication from the research has been that certain characteristics of Canadian firms are very useful predictors for firms to undertake product innovation. They are, among other things, the age of the firms, the single-establishment structure of the business and being multinationals. Research limitations/implications This empirical research opens up many interesting avenues for future research. Some other variables could be integrated into the models to increase the rate of explained variance. Moreover, because this research is based only on the case of Canadian firms and for a relatively short period of four years after the 2008 crisis, an extension to other context and to a longer period of time should be interesting. Practical implications The research has confirmed that Canadian firms adopting long-term business strategies based on product innovation are more productive. Social implications The results truly concur with the vision of the Government of Canada, like some other developed countries, on the importance of innovation and its policies in encouraging business innovation in driving the growth of the Canadian economy and improving the standard of living of country. Originality/value Mainly because of the lack of micro data, the existing researches have not provided solid evidence on why firms are choosing different business strategies when they are operating in the same business conditions and how the financial crisis has affected the undertaking of business strategies. They have not established a clear linkage between economic performance and different business strategies, although there has been some anecdotal evidence about their association. This study aims to bridge the knowledge gaps with theoretical and practical contributions.

An exploratory study on Musharakah SRI Sukuk for the development of Waqf properties/assets in Malaysia

2020 ◽  
Vol 12 (3) ◽  
pp. 301-314
Author(s):  
Nor Syahirah Zain ◽  
Zulkarnain Muhamad Sori
Keyword(s):  
Subject Matter ◽  
Empirical Studies ◽  
Structured Interview ◽  
Point Of View ◽  
Future Research ◽  
Subject Matter Experts ◽  
Content Type ◽  
Responsible Investment ◽  
The Government ◽  
Desk Research

Purpose This study aims to explore a sustainable and responsible investment (SRI) sukuk model based on Musharakah that could be implemented to develop waqf properties and assets under the SRI sukuk framework in Malaysia. This includes proposing and designing a potential SRI sukuk model and seeking the opinion of subject-matter experts and industry practitioners on the model, its attractiveness to investors and its feasibility to implement in Malaysia. Design/methodology/approach The study adopts desk research and semi-structured interview as its methodology. A desk research is where a detailed critical review and analysis of past literature from reports, journals, framework, books and practices are undertaken. To establish a SRI sukuk model, the paper also studies the cases of the first SRI sukuk issued in Malaysia and other waqf-related sukuks that have been structured for the development of waqf property/asset in the past. Following that, the opinion of subject-matter experts and industry practitioners on the proposed SRI sukuk model is sought in a semi-structured interview. Findings Based on the interviewees’ response, the study proposes the most feasible SRI sukuk model that could be implemented in the Malaysian context for the development of waqf properties/assets, which is a Musharakah-based sukuk model. The model will be elaborated based on the purpose of development, functionality, choice of Shari’ah contract, obligor and return mechanism. Research limitations/implications This paper is exploratory in nature. While it explores the structural point of view only, future research could analyse and identify the legal, regulatory, financial and Shari’ah aspects of the proposed model. Further empirical studies can be done to provide more comprehensive idea and knowledge regarding the subject matter. Practical implications The study serves great benefit to the government, waqf administrators, regulators, policymakers, foundations, corporations and interested investors to explore SRI sukuk as one of the feasible financial instruments to develop waqf in Malaysia. Originality/value This study proposes the use of an innovative financial instrument called SRI sukuk and structures a feasible SRI sukuk model to help realise the true roles of waqf as not only a religious tool but also one of the instruments for human, economic and social developments.

Approaches to seniors’ tourist behaviour

2014 ◽  
Vol 69 (2) ◽  
pp. 111-121 ◽  
Author(s):  
Karina Nielsen
Keyword(s):  
Empirical Studies ◽  
Temporal Analysis ◽  
Developed Countries ◽  
Future Research ◽  
Temporal Dimension ◽  
Generational Theory ◽  
Content Type ◽  
Travel Constraints ◽  
The Developed Countries ◽  
Tourist Behaviour

Purpose – The paper aims to identify main approaches to seniors’ tourist behaviour. Population ageing has contributed to increasing interest in seniors’ tourist behaviour in the developed countries over the past decades. Over time, several aspects have been examined such as travel constraints, motivations, market segmentation or the dynamic nature of the senior market. Considering the wide-ranging scope of the literature on seniors’ tourist behaviour, as well as the differing views of an older person, the purpose of the paper is to identify main approaches to seniors’ tourist behaviour. Design/methodology/approach – The approaches to seniors’ tourist behaviour were identified through a literature review of empirical studies on the topic. The studies were examined in terms of three key elements: the temporal dimension, travel constraints and the segmentation criteria. The approaches were described in light of life cycle and generational theory, highlighting key variables and empirical results. Findings – Four approaches, that reflect intertwining characteristics of seniors’ tourist behaviour, are found: analysis of constraints, comparative analysis, analysis of heterogeneity and temporal analysis. Overall, how seniors’ tourist behaviour is approached is related to how seniors are viewed. Two broad views are suggested: seniors seen as an ageing group or as a heterogeneous group. Originality/value – The paper provides an overview of the literature on seniors’ tourist behaviour, which deepens understanding of the complexity of the topic, and describes different ways of approaching it. It contributes to the literature by proposing a synthesis of approaches, which can be useful for bridging the gap between different approaches in future research.

Emergence and development of low-tech clusters: an empirical study of five Palestinian clusters

2020 ◽  
Vol 15 (2) ◽  
pp. 129-149
Author(s):  
Suhail Sultan ◽  
Meine Pieter van Dijk ◽  
Omar Omran
Keyword(s):  
Empirical Studies ◽  
Developed Countries ◽  
Point Of View ◽  
Multiple Sources ◽  
Content Type ◽  
Study Approach ◽  
The Government ◽  
Start Ups ◽  
Depth Interviews

PurposeThis study aims to analyze the nature of challenges facing five low-tech Palestinian small and medium-sized enterprise (SME) clusters and to understand their dynamics. The study proposes a number of key policies necessary to foster start-ups and the growth of the current clusters.Design/methodology/approachFive low-tech Palestinian clusters were selected for investigation. Using multiple sources of evidence, the research questions are answered using a case study approach. Twelve semi-structured in-depth interviews were conducted with representatives from the government, private sector and universities. Content analysis was used to analyze the data obtained from the interviews.FindingsThese five low-tech clusters in Palestine are located in a complex environment that imposes a mix of challenges which adversely affect their performance. The challenges facing Palestinian clusters are different in terms of their degree of complexity. The common challenges facing the Palestinian low-tech SME clusters are the fundamental lack of innovative stimulation policies or of incentives in the Palestinian ecosystem, lack of trust, unfair competition, limited access to finance, lack of access to promising markets and the limited collaboration between different parties. More focused policies are suggested to the Palestinian authorities.Practical implicationsClusters represent a new and complementary way of understanding an economy, organizing economic development, enhancing competitiveness and innovation through sectoral specialization and cooperation and implementing public policies. In the overwhelming majority of Palestinian entities categorized as SMEs, clustering adds value to the firms from the point of view of productivity and by battling unemployment, which is rampant among Palestinian youth.Originality/valueEven though the issue of clusters in SMEs has been well researched in developed countries, empirical studies are still lacking in this developing region. The attention given to policies in this article allows using the insights gained for cluster development in Palestine.

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