Perceptions of a heritage site and animosity: the case of the West Bank

2020 ◽  
Vol 75 (5) ◽  
pp. 765-777
Author(s):  
Villy Abraham ◽  
Yaniv Poria
Keyword(s):  
Quantitative Research ◽  
Positive Emotions ◽  
Conflict Theory ◽  
Site Management ◽  
Common View ◽  
Content Type ◽  
Heritage Site ◽  
Realistic Conflict Theory ◽  
Managerial Implications ◽  
The Common

Purpose Drawing on the theories of social identity and realistic conflict theory, the purpose of this study is to enrich the literature by proposing and testing a model conceptualizing the relationships between animosity, an antecedent (tourists’ perception of a heritage site) and demand variables (e.g. length of stay). Design/methodology/approach Data collected for the study is based on a combination of qualitative (20 interviews) and quantitative research (n = 330) methods. Findings The study demonstrates that animosity should be integrated into tourism research. The study provides relevant insights indicating that animosity harbored toward locals is crucial to the understanding of tourists’ behavior. Research limitations/implications The study provides relevant insights indicating that animosity harbored toward locals is crucial to the understanding of tourists’ behavior. Practical implications Managerial implications for those entrusted with the promotion of tourism and site management are suggested in areas at the heart of a conflict. Originality/value The study of animosity challenges the common view in heritage tourism which focus on positive emotions harbored by tourists. In the present study, the authors focus on the consequences of negative emotions.

scholarly journals From “Technical Newbies” to “Optimistic Politicians”

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
James Prater ◽  
Konstantinos Kirytopoulos ◽  
Tony Ma
Keyword(s):  
Information Technology ◽  
Quantitative Research ◽  
Valuable Insight ◽  
Scheduling Problems ◽  
Information Technology Projects ◽  
Content Type ◽  
Common Causes ◽  
The Common ◽  
Project Estimation ◽  
Engineering Projects

Purpose Despite the advent of sophisticated control methods, there are still significant issues regarding late delivery of information technology projects. The purpose of this paper is to investigate the common causes of scheduling problems specifically in the information technology projects context. Design/methodology/approach Through a quantitative research, the importance of those causes, as well as the underpinning factors driving them, is explored. The causes are ranked according to their relative important index, and exploratory factor analysis is employed to reveal underlying dimensions (factors) of these causes. Findings From the analysis, four factors were extracted, namely, “Dataless Newbie,” “Technical Newbie,” “Pragmatic Futurist” and “Optimistic Politician.” These factors explain the different latent conditions that lead to scheduling problems in information technology projects. Practical implications The key contribution of this research is that it enlightens the latent conditions underpinning scheduling problems. Also, the evidence provides that schedule development for information technology projects is impacted by the same causes that impact engineering projects, and that applying a number of mitigation techniques widely used within the engineering area, such as reference class, would, no doubt, not only improve information technology schedules but also reduce the political pressures on the project manager. Originality/value This research provides a valuable insight into understanding the underlying factors for poor project estimation.

Embracing qualitative research: an act of strategic essentialism

2018 ◽  
Vol 13 (4) ◽  
pp. 306-314 ◽  
Author(s):  
Raza Mir
Keyword(s):  
Qualitative Research ◽  
Quantitative Research ◽  
Postcolonial Theory ◽  
Ethical Considerations ◽  
Social Scientists ◽  
Content Type ◽  
Theoretical Approaches ◽  
Strategic Essentialism ◽  
The Common ◽  
Good Research

Purpose The purpose of this paper is to argue that rather than contest the artificial schism produced by social scientists between “qualitative” and “quantitative” research, we should to accept this binary, however, contingently, and use it productively. This would be an act of “strategic essentialism” that would allow us to be productive in the research and inquiry. Design/methodology/approach The paper uses postcolonial theory to make a case for contingent representation, i.e. using artificial categories to carve out a space for heterodox theoretical approaches. Findings Researchers devoted to qualitative research must resist thinking, speaking and evaluating that research using quantitative thinking. Also, while ethical considerations are paramount in qualitative research, we need to debunk the narrow understanding of ethics as “following rules.” Also, qualitative researchers need to be aware of the institutional pulls that the research will be subject to, and also be ready to resist them. Originality/value This paper discusses how good research resists the siren call of institutionalization. It challenges the “common sense” assumptions of the field and brings them into the realm of the questionable. It seeks to theorize the untheorizable, and anthropologize the dominant.

scholarly journals A study on factors limiting online shopping behaviour of consumers

2021 ◽  
Vol 15 (1) ◽  
pp. 39-52
Author(s):  
Bindia Daroch ◽  
Gitika Nagrath ◽  
Ashutosh Gupta
Keyword(s):  
Quantitative Research ◽  
Consumer Behaviour ◽  
Online Shopping ◽  
Product Information ◽  
Marketing Strategies ◽  
Consumer Trust ◽  
Content Type ◽  
Shopping Behaviour ◽  
Managerial Implications ◽  
Online Stores

Purpose This study aims to investigate consumer behaviour towards online shopping, which further examines various factors limiting consumers for online shopping behaviour. The purpose of the research was to find out the problems that consumers face during their shopping through online stores. Design/methodology/approach A quantitative research method was adopted for this research in which a survey was conducted among the users of online shopping sites. Findings As per the results total six factors came out from the study that restrains consumers to buy from online sites – fear of bank transaction and faith, traditional shopping more convenient than online shopping, reputation and services provided, experience, insecurity and insufficient product information and lack of trust. Research limitations/implications This study is beneficial for e-tailers involved in e-commerce activities that may be customer-to-customer or customer-to-the business. Managerial implications are suggested for improving marketing strategies for generating consumer trust in online shopping. Originality/value In contrast to previous research, this study aims to focus on identifying those factors that restrict consumers from online shopping.

Diversity and consumer dispositions towards foreign countries in an emerging market

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aybegüm Güngördü Belbağ
Keyword(s):  
Social Identity Theory ◽  
Structural Equation ◽  
Emerging Market ◽  
Conflict Theory ◽  
Content Type ◽  
Consumer Ethnocentrism ◽  
Foreign Companies ◽  
Foreign Products ◽  
Realistic Conflict Theory ◽  
Antecedents And Consequences

PurposeThe current study builds on social identity theory and realistic conflict theory aims to identify the relationships amongst consumers' ethnocentrism, animosity, discomfort with differences – a factor of universal-diverse orientation (UDO) – and reluctance to purchase German (RELG) and French automobiles (RELF) in the Turkish automobile market which is dominated by foreign brands.Design/methodology/approachEmpirical data were collected via face-to-face surveys from 400 respondents in the emerging market Turkey. Structural equation modelling was employed to examine the direct and indirect effects between the variables.FindingsThe main predictors of the RELG are consumer ethnocentrism, discomfort with differences and economic animosity towards Germany, respectively. Furthermore, RELF in the Turkish market is positively affected by consumer ethnocentrism, war animosity towards France and discomfort with differences, respectively. Discomfort with differences mediates the relationship between consumer ethnocentrism and RELG and RELF.Practical implicationsInternational collaborations with local manufacturers have huge strategic impacts when establishing reliable relationships with Turkish consumers. Foreign companies can initiate socially responsible projects that will relay the message of similarities between cultures to decrease perceived cultural differences. Highlighting the similarities of Turkish consumers with a foreign company in promotional campaigns will be much beneficial.Originality/valueDespite there are many studies regarding antecedents and consequences of consumer ethnocentrism, extant research overlooks the effect of animosity on this concept. Additionally, studies examining UDO in the marketing literature are scarce. This paper integrates UDO, consumer ethnocentrism, animosity and reluctance to purchase foreign products in one study.

scholarly journals More than a feeling? Toward a theory of customer delight

2020 ◽  
Vol 32 (1) ◽  
pp. 1-26 ◽  
Author(s):  
A. Parasuraman ◽  
Joan Ball ◽  
Lerzan Aksoy ◽  
Timothy Lee Keiningham ◽  
Mohamed Zaki
Keyword(s):  
Positive Emotions ◽  
Theory And Practice ◽  
Future Research ◽  
Content Type ◽  
Customer Delight ◽  
Customer Segment ◽  
Managerial Implications ◽  
Alternative Routes ◽  
Depth Interviews ◽  
Service Theory

PurposeResponding to an increasing call for a more comprehensive conceptualization of customer delight, the purpose of this paper is to expand the theory of customer delight and to examine the implications of such an expanded view for service theory and practice.Design/methodology/approachThis paper presents the results of three qualitative studies. The first study explores customer delight through self-reported consumption experiences in customer-selected contexts, followed by one-on-one in-depth interviews. The second involves focus groups and the third examines self-reported incidents of delightful customer experiences.FindingsThis research finds that customer delight goes beyond extreme satisfaction and joy and surprise to include six properties that—individually or in combination—characterize customer delight. An expanded conceptualization of how customer delight can be defined is proposed in which customer delight is associated with various combinations of six properties – the customer experiencing positive emotions, interacting with others, successful problem-solving, engaging customer’s senses, timing of the events and sense of control that characterizes the customer's encounter.Research limitations/implicationsIt is clear from the findings of this research that there is no single property that is associated with delight. Through the facilitation of multiple properties, managers have the potential to create a multitude of routes to delight. It is recommended that future research (1) identify and explicate these alternative routes for engendering delight using the six properties identified, and (2) develop a general typology based on service context and characteristics, customer segment, etc. that further stimulates scholarship on delight, and offers more industry-specific insights for managers.Practical implicationsInsights from this investigation will encourage managers and service designers to think more broadly and creatively about delight. Doing so will open up new opportunities for achieving customer delight, beyond merely focusing on extreme satisfaction or surprise and joy strategies currently dominating discussions of customer delight.Originality/valueThis paper makes several contributions to the service literature. First, it extends current conceptualizations of customer delight and offers an expanded definition. Next, it demonstrates how this new understanding extends the existing literature on delight. Finally, it proposes an agenda for future delight research and discusses managerial implications, opening up new opportunities for firms to design delightful customer experiences.

scholarly journals A meta-analysis of the impact of privatization on firm performance

2017 ◽  
Vol 55 (1) ◽  
pp. 178-202 ◽  
Author(s):  
Patricia Bachiller
Keyword(s):  
Meta Analysis ◽  
Empirical Studies ◽  
Future Research ◽  
Content Type ◽  
Public Offerings ◽  
Managerial Implications ◽  
The Common ◽  
And Performance ◽  
The Impact ◽  
The Relationship

Purpose Despite the vast literature on privatization, the relationship between change of ownership and performance is not clear. The purpose of this paper is to understand why divergences are found between the empirical results of papers analyzed. Design/methodology/approach The author applies a meta-analysis to a sample of 60 empirical studies that analyze the performance of privatized companies. The author checks whether different results on performance can be explained by the method of privatization and the level of development of the country of privatized companies. Findings The findings indicate that companies privatized by public offerings obtain a better performance than companies privatized using other methods, such as private sale or voucher privatization, and do not support the common-place assumption that privatization in developing countries does not improve financial performance. Originality/value The study contributes to the literature on privatization because it adds new empirical evidence about the privatization programs and it first applies a meta-analysis to a sample about privatization on state-owned companies. The author discusses theoretical and managerial implications and offers suggestions for future research on privatization.

scholarly journals Host Colonization as a Major Evolutionary Force Favoring the Diversity and the Emergence of the Worldwide Multidrug-Resistant Escherichia coli ST131

mBio ◽  
2021 ◽  
Author(s):  
Richard Bonnet ◽  
Racha Beyrouthy ◽  
Marisa Haenni ◽  
Marie-Hélène Nicolas-Chanoine ◽  
Guillaume Dalmasso ◽  
...  
Keyword(s):  
Escherichia Coli ◽  
Evolutionary Dynamics ◽  
Multidrug Resistant ◽  
Host Colonization ◽  
Common View ◽  
Content Type ◽  
Specific Adaptation ◽  
Evolutionary Force ◽  
The Common

Until now, there has been no indication that the evolutionary dynamics of Escherichia coli ST131 may reflect independent and host-specific adaptation of this lineage outside humans. In contrast, the limited number of ST131 reports in animals supported the common view that it rather reflects a spillover of the human sector.

Comparative learning challenges experienced by students in rural universities of developing nations in Sub-Sahara Africa

2018 ◽  
Vol 20 (2) ◽  
pp. 90-100 ◽  
Author(s):  
Chinaza Uleanya ◽  
Bongani Thulani Gamede
Keyword(s):  
South Africa ◽  
Policy Making ◽  
Quantitative Research ◽  
Cognitive Learning ◽  
Content Type ◽  
Learning Challenges ◽  
The Common ◽  
Rural Universities ◽  
Common Learning ◽  
Practical Implications

Purpose The purpose of this paper is to explore the common learning challenges experienced by undergraduates in selected rural universities in Nigeria and South Africa. Rural universities are strategically established and expected to enhance sustainable development by meeting the needs of host communities. Hence, an attempt is made to trace factors hindering the attainment of the goals. Design/methodology/approach A quantitative research method was adopted for data collection. A self-designed questionnaire was administered to 2,335 randomly selected third-year students. Findings The outcome of the study shows that six common learning challenges: cognitive learning challenges, easy loss of concentration, previous learning experiences, distance, student–lecturer relationship as well as policy making and implementation are experienced by undergraduates in the two universities. Research limitations/implications This research shows the common challenges experienced by undergraduates in rural universities. However, the study is limited to two selected universities in Nigeria and South Africa. Practical implications These results are useful in guiding education stakeholders in policy making and how quality education can be provided for rural-based undergraduates. Originality/value The research suggests various ways by which common learning challenges experienced by students in rural universities can be overcome. It will be of immense value to curriculum designers and implementers toward sustainable nation building.

Now I can see: how brand interactions influence channel loyalty and purchase intention in optical physical stores

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ricardo Godinho Bilro ◽  
Fernando Dias
Keyword(s):  
Purchase Intention ◽  
Quantitative Research ◽  
Vital Role ◽  
Future Research ◽  
Physical Aspect ◽  
Content Type ◽  
Personal Interaction ◽  
Dependent Variables ◽  
Managerial Implications ◽  
Interaction Problem

Purpose This study aims to analyse the effect of brand interactions such as personal interaction, problem-solving, reliability and store physical appearance on channel loyalty and purchase intention in optical physical stores. Design/methodology/approach The hypotheses are tested through quantitative research based on a questionnaire with a sample of 414 respondents. Researchers conduct multiple regressions to analyse the data. Findings The findings reveal that channel loyalty and purchase intention are positively influenced differently. Person-to-person interactions play a vital role in both constructs (dependent variables). This study also offers relevant managerial implications and future research avenues. Originality/value Despite the relevance of purchase intention in the literature, almost no studies have been published about the intention to buy glasses in the optical physical stores, a relevant contribution this paper offers to the literature. The finding that the store’s physical aspect did not prove to be influential for channel loyalty is also an innovative and relevant contribution of this research.

Articulatory Generalization in Two Word-Medial, Ambisyllabic Contexts

1988 ◽  
Vol 19 (3) ◽  
pp. 251-258 ◽  
Author(s):  
Virginia I. Wolfe ◽  
Suzanne D. Blocker ◽  
Norma J. Prater
Keyword(s):  
Common View ◽  
Perceptual Salience ◽  
The Common ◽  
Unitary Concept ◽  
Over Time

Articulatory generalization of velar cognates /k/, /g/ in two phonologically disordered children was studied over time as a function of sequential word-morpheme position training. Although patterns of contextual acquisition differed, correct responses to the word-medial, inflected context (e.g., "picking," "hugging") occurred earlier and exceeded those to the word-medial, noninflected context (e.g., "bacon," "wagon"). This finding indicates that the common view of the word-medial position as a unitary concept is an oversimplification. Possible explanations for superior generalization to the word-medial, inflected position are discussed in terms of coarticulation, perceptual salience, and the representational integrity of the word.

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