Towards a holistic approach for measuring tourism success: contribution to a new paradigm

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jorge Costa ◽  
Celeste Varum ◽  
Mónica Montenegro ◽  
João Gomes
Keyword(s):  
Professional Practice ◽  
Design Methodology ◽  
Holistic Approach ◽  
New Paradigm ◽  
Content Type ◽  
Global Trends ◽  
Balanced Development ◽  
Tourism Sector ◽  
Wide Range ◽  
Shed Light

PurposeThe purpose of this article is to critically review the contributions made by the global trends issue participants and to present the lines of action in the form of a proposal for measuring tourism success that is based on a clear move towards sustainability.Design/methodology/approachA content analysis of the papers selected was performed so as to identify the most significant outcomes of this global trends issue in terms of the contributions to knowledge and/or professional practice.FindingsThe wide range of perspectives put forward by authors provide a thorough review of the concept and practice of sustainability and its application to the tourism sector, explore a variety of angles that are central to the balanced development of tourism and shed light on new approaches to the measurement of tourism success.Originality/valueThe articles contained in this global trends issue demonstrate that tourism cannot solely be an economic equation, but rather an engine for sustainability across its three commonly accepted pillars: Economic, Socio-cultural and Environmental.

The organisational adoption of soft law encouraging joint consultative committees in Mauritius

2020 ◽  
Vol 8 (3) ◽  
pp. 295-314
Author(s):  
Richard Croucher ◽  
Alexander Madsen Sandvik ◽  
Paul Gooderham ◽  
Didier Michel
Keyword(s):  
Institutional Change ◽  
Design Methodology ◽  
Soft Law ◽  
Employee Relations ◽  
Content Type ◽  
Code Of Practice ◽  
Wide Range ◽  
Post Code ◽  
Organisational Level ◽  
Shed Light

PurposeJoint consultative committees (JCCs) involving employee representatives exist to stimulate positive employee relations and unlock employee involvement to build organisational performance. They are rare in Africa. Mauritius is a successful, beacon economy for Africa. We therefore investigate which categories of an organisation implemented the 2008 Mauritian government Code of Practice on JCCs, to discover how effective this “soft law” for of institutional change had been three years after its inception, when post-Code JCCs were formed.Design/methodology/approachWe test propositions derived from institutional theory broadly conceived, through analysis of data from 120 organizations in Mauritius responding to a comprehensive HR survey covering a wide range of organisational level policies and practices conducted during the JCC formation period 2011–2012.FindingsBy 2012, nearly 30% of our sample had JCCs. Three quite distinct categories of an organisation created them, as follows: those with substantial union influence, those where strategic HRM was practiced and recently formed organisations. Remarkably, no interaction effects existed between the three categories.Originality/valueSeveral contributions are made to shed light on a previously unstudied institution. First, we empirically establish that over a limited period in response to institutional change in the form of the code of practice, JCCs increased from 10% of organizations to almost 30%. Our second central contribution is to show three principal, quite separate organisational antecedents of JCCs, which do not interact statistically.

“It's the work climate that keeps me here”: the interplay between the HRM process and emergent factors in the construction of employee experiences

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maarit Laiho ◽  
Essi Saru ◽  
Hannele Seeck
Keyword(s):  
High Performance ◽  
Design Methodology ◽  
Qualitative Interview ◽  
Employee Perceptions ◽  
Content Type ◽  
Systematic Data ◽  
High Performance Work System ◽  
Employee Experience ◽  
The Relationship ◽  
Shed Light

PurposeThe purpose of this paper is to explore the interplay between human resource management (HRM) and emergent factors in constructing a strong HRM climate. Specifically, the paper aims to shed light on how employee perceptions of the HRM process and emergent factors together construct a strong HRM climate, i.e. employees' shared perceptions of HRM.Design/methodology/approachThe paper uses qualitative interview data (managers and employees) from two organisations operating in Finland. The data are analysed based on a systematic data analysis and gives an illustration of the interplay between high-performance work system and the emergent factors.FindingsThe findings illustrate the three types of interplay between HPWS and emergent factors – supplementation, substitution and suffocation – that construct employee experience.Originality/valueThe paper extends earlier discussions on the relationship between HRM and employee experience by empirically examining how the HRM process – together with emergent factors – constructs a strong HRM climate. The present study contributes to further theorising and increasing our understanding of the creation of employee experience.

Predictors of e-publishing adoption in environments of uncertainty

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emmanuel Chukwunonye Ifeduba
Keyword(s):  
Copyright Protection ◽  
Predictive Value ◽  
Design Methodology ◽  
Publishing Industry ◽  
Innovation Adoption ◽  
Digital Publishing ◽  
Empirical Examination ◽  
Content Type ◽  
Education Industry ◽  
Shed Light

Purpose Many developing environments are characterised by uncertainties and research on how these uncertainties impact development in different industries is on-going. However, there is hardly any empirical examination of how this phenomenon impacts innovation adoption in the publishing industry, notwithstanding that the education industry largely depends on publishing. This study aims to interrogate this phenomenon with a view to describing clearly the factors that influence e-publishing innovation adoption in environments of uncertainty. Design/methodology/approach E-publishing data were collected from 79 websites whereas 109 firms filled out a questionnaire both online and offline. Four interviews were conducted and data were analysed using the SPSS to compute frequencies, percentages and correlates of digital publishing innovation adoption. Findings Book piracy and curriculum uncertainty were found to play greater influential roles in the adoption of e-publishing; and though they both correlated positively with e-publishing adoption, only book piracy has a significant predictive value in the adoption of e-publishing. Originality/value The results of this study shed light on the predictors of digital publishing adoption and should help interested publishers and scholars in environments of uncertainty to understand why efforts should be intensified to pursue copyright protection and enforcement.

What challenges and opportunities will lead to success?

2018 ◽  
Vol 10 (6) ◽  
pp. 631-634 ◽  
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes
Keyword(s):  
International Economic ◽  
Developing Countries ◽  
Content Analysis ◽  
Design Methodology ◽  
Theme Issue ◽  
Content Type ◽  
Income Sources ◽  
Tourist Flows ◽  
Challenges And Opportunities ◽  
Shed Light

Purpose This paper aims to introduce the papers in this issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that tourism has become one of the major players in international economic, social and technological sectors, while representing one of the main income sources for developed and developing countries. Originality/value The papers selected for this issue shed light on an important problem: increasing tourist flows and overtourism at some world top destinations.

scholarly journals New experiences in nature areas: architecture as a tool to stimulate transformative experiences among visitors in nature areas?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ben Wielenga
Keyword(s):  
Design Methodology ◽  
Content Type ◽  
Transformative Experiences ◽  
Wide Range

Purpose The purpose of this paper is to share architecture as a tool that is increasingly implemented in nature areas and its potential for stimulating transformative experiences among visitors in nature-based tourism. Design/methodology/approach Based on three examples of architecture in nature, the value of architecture to nature-based tourism is presented. Findings It was found that architecture in nature has a wide range of benefits for nature-based tourism and may form a catalyst for gaining transformative experiences in the examples presented. Originality/value The findings presented in this paper touch upon a new way of stimulating transformative experiences among visitors in nature-based tourism by implementing architecture.

scholarly journals Opportunities and challenges of using socially intelligent agents: increasing interaction and school participation for children suffering from a long-term illness

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Eva Mårell-Olsson ◽  
Thomas Mejtoft ◽  
Sofia Tovedal ◽  
Ulrik Söderström
Keyword(s):  
Intelligent Agents ◽  
Design Methodology ◽  
Holistic Approach ◽  
Negative Effects ◽  
Content Type ◽  
Medical Needs ◽  
Societal Benefits ◽  
School Participation

PurposeChildren suffering from cancer or cardiovascular disease, who need extended periods of treatment in hospitals, are subjected to multiple hardships apart from the physical implications, for example, experienced isolation and disrupted social and academic development. This has negative effects long after the child's recovery from the illness. The purpose of this paper is to examine the non-medical needs of children suffering from a long-term illness, as well as research the field of artificial intelligence (AI) – more specifically, the use of socially intelligent agents (SIAs) – in order to study how technology can enhance children's interaction, participation and quality of life.Design/methodology/approachInterviews were performed with experts in three fields: housing manager for hospitalized children, a professor in computing science and researcher in AI, and an engineer and developer at a tech company.FindingsIt is important for children to be able to take control of the narrative by using an SIA to support the documentation of their period of illness, for example. This could serve as a way of processing emotions, documenting educational development or keeping a reference for later in life. The findings also show that the societal benefits of AI include automating mundane tasks and recognizing patterns.Originality/valueThe originality of this study concerns the holistic approach of increasing the knowledge and understanding of these children's specific needs and challenges, particularly regarding their participation and interaction with teachers and friends at school, using an SIA.

Woodworking marking tool structuration based on craft traditions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ilze Gūtmane ◽  
Silvija Kukle ◽  
Inga Zotova ◽  
Artūrs Ķīsis
Keyword(s):  
Design Methodology ◽  
Wood Product ◽  
Baltic Region ◽  
Content Type ◽  
Data Object ◽  
Hand Tool ◽  
Wide Range ◽  
Product Creation ◽  
Information Materials ◽  
The Baltic

PurposeBased on profound information lacking in compiled information materials, the risks of losing knowledge related to the values of traditional woodworking processes are increasing. The purpose of this article is to collect and structure diverse marking tool data into a comprehensive, understandable and clear design schematic view, which serves as a basis for the accumulation and preservation of diverse marking objects and shows woodworking marking tool relation in the group and subgroup levels.Design/methodology/approachA method for marking tools structuring and analysis are described, including breaking down a set of objects into groups of marking objects, and assigning one or more attributes to the parcelled objects by arranging them into hierarchic levels. Research is based on marking tools used by carpenters, joiners and woodcarvers mainly in the Baltic region.FindingsCollected data, object analyses and comparison within-group and subgroup levels are based on written and visual sources, museum and museum funds visits, and participation in the local craftsmen events. The created structure is expandable in group and subgroup levels. The most comprehensive way for object structuring is chosen as a base to reveal a diversity of the objects.Originality/valueStructure schemes of woodworking marking tools are important in scientific, educative and cultural levels based on their wide range and use. Aggregated information of the woodworking tools serves as a base for existing tool studies and improvement, new tool and wood product creation as well as complements the structure of the upcoming woodworking hand tool database and book.

Multi-jet ice 3D printing

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pushkar Prakash Kamble ◽  
Subodh Chavan ◽  
Rajendra Hodgir ◽  
Gopal Gote ◽  
K.P. Karunakaran
Keyword(s):  
Design Methodology ◽  
Good Accuracy ◽  
Microfluidic Channel ◽  
Content Type ◽  
Water Ice ◽  
Volumetric Expansion ◽  
Low Viscosity ◽  
Wide Range ◽  
Water Layers ◽  
Potential Applications

Purpose Multi-jet deposition of the materials is a matured technology used for graphic printing and 3 D printing for a wide range of materials. The multi-jet technology is fine-tuned for liquids with a specific range of viscosity and surface tension. However, the use of multi-jet for low viscosity fluids like water is not very popular. This paper aims to demonstrate the technique, particularly for the water-ice 3 D printing. 3 D printed ice parts can be used as patterns for investment casting, templates for microfluidic channel fabrication, support material for polymer 3 D printing, etc. Design/methodology/approach Multi-jet ice 3 D printing is a novel technique for producing ice parts by selective deposition and freezing water layers. The paper confers the design, embodiment and integration of various subsystems of multi-jet ice 3 D printer. The outcomes of the machine trials are reported as case studies with elaborate details. Findings The prismatic geometries are realized by ice 3 D printing. The accuracy of 0.1 mm is found in the build direction. The part height tends to increase due to volumetric expansion during the phase change. Originality/value The present paper gives a novel architecture of the ice 3 D printer that produces the ice parts with good accuracy. The potential applications of the process are deliberated in this paper.

Employee loyalty during slowdown of Covid-19: Do satisfaction and trust matter?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
I Nengah Aristana ◽  
I Wayan Edi Arsawan ◽  
Ni Wayan Rustiarini
Keyword(s):  
Design Methodology ◽  
Hotel Industry ◽  
Employee Loyalty ◽  
Content Type ◽  
Hotel Employees ◽  
Leader Support ◽  
Tourism Sector ◽  
Quantitative Design ◽  
The Relationship

Purpose This research aims to test employee loyalty in the hotel industry, particularly during the Covid-19 pandemic. This study examines the relationship between leader support in building job satisfaction, trust and employee loyalty. Also, this research aims to test and explain the role of satisfaction and trust as mediator variables. Design/methodology/approach This research used a quantitative design by distributing questionnaires to 206 employees of the 97 hotels in Bali, Indonesia, particularly during pandemic Covid-19. The research data were then analyzed by using WarpPLS software. Findings The results revealed that leader support did not have a significant effect on loyalty. Satisfaction and trust act as double mediators in leaders’ support and loyalty relationships. Research limitations/implications Employees need leaders’ support to remain loyal to their organization in a slowdown situation due to the Covid-19 pandemic and its various challenges. Originality/value Research on the effects of the Covid-19 pandemic on various sectors has been comprehensive. However, the research that invests in employee loyalty in the hospitality industry is still rare. This study analyzes the loyalty of hotel employees, particularly when the tourism sector is experiencing a slowdown. This study also examines the role of trust and satisfaction as mediating relationships between leaders’ support and loyalty, which have not been widely analyzed in previous studies.

Managing COVID-19 in workplaces – a theoretical framework for integral employees’ health

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandra Gauer ◽  
Barbara Germann
Keyword(s):  
Literature Review ◽  
Psychological Stress ◽  
Design Methodology ◽  
Job Demands ◽  
Theoretical Framework ◽  
Theoretical Base ◽  
Content Type ◽  
Stress Theory ◽  
Wide Range ◽  
Strategic Measures

Purpose The purpose of this paper is to develop a framework on how to deal with stressors emerging from the COVID-19 outbreak. The theoretical framework aims to explain pandemic-related stressors and potential ways to prevent them, considering a wide range of interacting factors at individual, team and organizational levels to ensure their employees’ health. Design/methodology/approach The authors drew on an integrative literature review to identify pandemic-related stressors influenceable by the organization and gathered solution approaches to counteract them. Popular psychological stress theories served as a theoretical base for the framework. Findings The authors based the framework on an integration of the transactional stress theory (Lazarus and Folkman, 1984) and the job demands resources model (Schaufeli and Bakker, 2004), focusing on their respective theoretical strengths. The final framework offers a solid orientation for scholars regarding the introduction of holistic and strategic measures in coping with pandemic-related stressors. A section describing possibilities for practitioners’ use of the framework has been integrated. Originality/value To the best of the authors’ knowledge, this study is the first to offer a framework on how to handle COVID-19-related stressors in the workplace by implementing teamwide and companywide measures.

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