Tourism and technology in the global economy: challenges for small island states

2014 ◽  
Vol 6 (2) ◽  
pp. 152-165 ◽  
Author(s):  
Andrew Spencer

Purpose – This paper sets the stage for research on the willingness and readiness of a developing country to fully embrace the changes in tourism that are being facilitated by rapidly changing technological advancements. The purpose of this paper is to explore some of the technological advancements and the debates surrounding technology adoption within the context of Jamaica. Design/methodology/approach – Using Jamaica, a developing country low on internet penetration as the site of investigation, this work suggests that there are lessons to be learned from broadly assessing its context economically, socially and technologically. This specific case is juxtaposed against the theoretical works on diffusion of technology and the digital divide to indicate the way forward for the local tourist industry. Findings – The work shows that technology diffusion and adoption has become an important area of research globally. For countries that are heavily dependent on inbound travel from regions of the world with high technology penetration and a clientele which is increasingly expecting cutting edge technology to be part and parcel of their travel plans, this type of research and application of new technologies to the travel package are critical to survival and growth. Research limitations/implications – The practical application of this paper is that it suggests that Jamaica and other developing countries can learn valuable lessons from the debates and discussions in the literature relating to technology adoption in the tourism context. Originality/value – This paper is original in that it introduces a research concept that is new for the context of Jamaican tourist industry and places the research context within the theoretical framework on the digital divide.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raphael Nagel ◽  
Carmen Aviles

Purpose In the past decade, the development of the global economy, the change in organizational structures and the maturing of new technologies have led to considerable changes in business structures. Emergency situations, such as the recent COVID-19 pandemic, have led many companies to declare bankruptcy. In this context, the present study aims to analyze strategic opinions of company executives in a declaration of bankruptcy. Design/methodology/approach To this end, an innovative approach is applied to strategic management and business. First, the authors conducted 14 interviews with executives, and the interview data were transcribed. Second, using textual analysis and data mining techniques, the transcripts were analyzed to understand the importance of indicators identified as relevant in companies in a declaration of bankruptcy. Findings This resulted in identification of 10 relevant indicators perceived by executives to avoid or anticipate a state of bankruptcy, including innovation, business adaptability, room for improvement in production processes, time to react to situations of alarm, layoffs, support from public institutions, suppliers, international and national regulations, impact on the industry, credits and debts. Originality/value The paper concludes with a discussion of important theoretical and practical implications of these findings for the industry. Also, strategic management decision-making strategies are presented as a result of the innovative textual analysis approach used.


2020 ◽  
Vol 12 (3) ◽  
pp. 345-362
Author(s):  
Ana Maria Ortega ◽  
Maribel Serna

Purpose Variables affecting the innovation performance (IP) in regional innovation systems (RIS) have been widely studied in developed countries, while little information exists for the case of developing countries. Based on the innovation economics theory, this study aims to examine determinants of IP of organizations within the RIS of Medellin/Antioquia, Colombia (South America). Design/methodology/approach By using nonparametric statistical analyses, this study tests six research hypotheses through a randomly applied questionnaire, responded by 1,005 organizations belonging to the RIS of Medellin/Antioquia. Findings Results indicate that the economic sector, firm size, level of interaction with different parties and level of interaction with academic partners have a significant impact on IP in the RIS. Nevertheless, the number of employees in research and development and the adoption of new technologies have no significant effect. Practical implications Based on the results, this study identifies innovation determinants that managers and policymakers should consider when formulating strategies to improve organizations’ IP. The result of this paper may provide valuable insights for the study of RIS’ determinants and support further research in similar contexts. Originality/value This paper contributes to the limited body of knowledge regarding the variables that impact the IP of organizations in a RIS from a developing country. This paper also examines possible explanations for those hypotheses that were not supported, showing differences between developing and developed countries.


2018 ◽  
Vol 4 (1) ◽  
pp. 7-15 ◽  
Author(s):  
Salvatore Monaco

Purpose The purpose of this paper is to outline the profile of Italian tourists belonging to the new generations: Millennials or Generation Y (approximately people born in the 1980-1995 period) and post-Millennials or Generation Z (approximately people born in the 1996-2010 period). Design/methodology/approach After reviewing some of the more interesting research on Millennials and post-Millennials, the paper will present the results of an unpublished online empirical survey conducted on a sample of 200 Italian web users who agreed to participate. The questionnaire, administered via computer-assisted web interviewing system, consists of structured questions concerning the practices, attitudes, emerging needs and use of new technologies that characterize Millennials and post-Millennials, with a special focus on tourism. Findings The research will consider the differences between the two groups, as well as possible differences within each group linked to other socio-demographic variables (such as gender and area of residence). Originality/value The paper addresses a series of innovative questions: what are the practices of Millennials and Post-Millennials as tourists? What are the needs of these generations that the tourist industry must respond to? How do new technologies support Millennials and post-Millennials in their tourism choices? What are the main differences between Millennials and post-Millennials?


Author(s):  
Godfrey Baldacchino

Purpose This paper offers a critical review of climate change related initiatives in small island states, including Small Island Developing States (SIDS), which can end up as ontological traps: fuelled and supported by external donor agencies, thwarting out-migration and shifting scarce and finite resources away from other, shorter-term and locally spawned development trajectories and objectives. Design/methodology/approach This paper is based on a selective literature review. It clusters important themes found in published research and policy documents. Findings The results identify a burgeoning critical voice in regards to resilience and its legitimation of climate change driven projects in SIDS. This paper recommends a more nuanced approach which also privileges migration. Originality/value This paper provided a critical overview and synthesis of the immobility implicit in much climate change related work, through the critical lens of island studies and post-colonial studies.


2017 ◽  
Vol 22 (2) ◽  
pp. 104-117 ◽  
Author(s):  
Damian Eisenghower Greaves

Purpose The purpose of this paper is to explore and assess barriers and opportunities for evidence-based management (EBMgt) and decision-making in healthcare systems of the small island developing states (SIDSs) of English-speaking Caribbean. Design/methodology/approach The study utilized grounded theory to collect and analyze data on experiences and perceptions of 20 senior managers/leaders from seven Ministries of health in the region. It used semi-structured, in-depth interviews comprising open-ended questions. Data analysis comprised open, focused and theoretical coding. Findings EBMgt and decision-making is not a prominent approach taken by top officials of health systems because of internal and external barriers to its use. Indeed the absence of a culture of decision-making based on evidence pervades the public services of Caribbean island states. Notwithstanding, there are opportunities for meaningful application of this management/leadership strategy. Originality/value To the author’s knowledge, this is the first assessment of the application of EBMgt to health systems of SIDSs of the Caribbean. This paper is concerned with the approach to decision-making in health systems across island states and lends support to the use of evidence in decision-making and policy development. It provides useful direction for policy makers, and senior managers/leaders of these systems.


2020 ◽  
Vol 29 (7) ◽  
pp. 877-897
Author(s):  
Federico Caviggioli ◽  
Lucio Lamberti ◽  
Paolo Landoni ◽  
Paolo Meola

Purpose Evidence from previous literature indicates that adopting a new innovative technology has a positive impact on a company’s business performance. Much less work has been carried out into examining whether a technology adoption has impact on corporate reputation. This paper aims to examine the latter topic in a context where social media is the channel used to share news about the introduction of a new technology. The empirical setting of the study consists of five retail companies located in the USA that decided to include Bitcoin as a payment platform. Design/methodology/approach Twitter data were used to measure how sharing news about the adoption of new technology could affect the reputation of the companies selected, keeping a clear distinction between the volume of data relating to social media responses and the sentiment expressed in the tweets. A panel vector autoregression model was used to incorporate series of data relating to news items, volume and sentiment. Findings The results show that the news about the adoption of a new technology has a positive impact on both the volume of tech-related tweets and the sentiment expressed in the tweets themselves, although the patterns of these two effects are different. The resulting impact decreases after a few days, both in volume and in sentiment. Research limitations/implications The analysis has limitations that future research could address by extending and diversifying the examined companies and the social media used as data sources. The research suggests that managers in medium-sized companies can leverage on the introduction of new technologies that have a direct impact on their customers and gain reputational benefits in terms of immediate visibility. Originality/value The research introduces an additional dimension of analysis to the current stream of corporate reputation. Although the literature has already covered the dynamics of response to events on Twitter, by focusing on the adoption of the new Bitcoin technology, the paper provides novel insights.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Praveen Kulkarni ◽  
Arun Kumar ◽  
Ganesh Chate ◽  
Padma Dandannavar

Purpose This study aims to examine factors that determine the adoption of additive manufacturing by small- and medium-sized industries. It provides insights with regard to benefits, challenges and business factors that influence small- and medium-sized industries when adopting this technology. The study also aims to expand the domain of additive manufacturing by including a broader range of challenges and benefits of additive manufacturing in literature. Design/methodology/approach Using data collected from 175 small- and medium-sized industries, the study has examined through Mann–Whitney test to understand the difference between owners and design engineers on additive manufacturing technology adoption in small- and medium-sized companies. Findings This study suggests contribution to academic discussion by providing associated factors that have significant impact on the adoption of additive manufacturing technology. Related advantages of additive manufacturing are reduction in inventory cost, lowering the wastage in production and customization of products. The study also indicates that factors such as cost of machinery, higher level of cost in integrating metal components have a negative impact on the adoption of this technology in small- and medium-sized industries. Research limitations/implications Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further in the field of challenges and growth in other areas of application of additive manufacturing, for instance, medical sciences, fabric and aerospace. Practical implications The study provides important implications that are of interest for both research and practitioners, related to technology management in small- and medium-sized industries, e.g. foundry and machining industries. Social implications This work/study fulfills an identified need of the small- and medium-sized companies in adopting new technologies and contribute to their growth by understanding the need to accept and implement technology. Originality/value This paper fulfills an identified need to study how small- and medium-scale companies accept new technologies and factors associated with implementation in the manufacturing process of the organization.


2014 ◽  
Vol 17 (1) ◽  
pp. 41-60 ◽  
Author(s):  
Victor Dos Santos Paulino

Purpose – The topic of the risk associated with innovation is being investigated through the influence of technological risk on technology adoption. Design/methodology/approach – The paper analyses the dynamics of technology adoption in high technology products thanks to several regressions. The paper uses data gathered from a major European space integrator. Findings – The paper shows that a firm may implement a reliability-based inertia strategy under a specific context. This type of inertia strategy is rational and leads a firm to limit the adoption of new technologies and favours the reuse of proven technologies. This strategy is relevant to facing a risk of decrease in technical reliability. Research limitations/implications – While the space industry displays some similarities with other capital good industries, it remains specific compared to mass production industries. The current paper should be considered as a preliminary research that aims at structuring the notion of inertia strategy. Practical implications – In order to increase the commercial demand, the paper proposes that satellite manufactures adopt more intensive reliability-based inertia strategy and institutional demand asks for less experimental satellites. Originality/value – This paper contributes to show that delays in technology adoption should not systematically be regarded as a weakness. Implementing a strategy that aims at slowing down technology adoption may sometimes improve firm survival. The paper also intends to provide a new insight to the paradoxical nature of change.


foresight ◽  
2020 ◽  
Vol 22 (5/6) ◽  
pp. 579-598
Author(s):  
Crystal Drakes ◽  
Adrian Cashman ◽  
Eric Kemp-Benedict ◽  
Timothy Laing

Purpose The use of socio-economic scenarios in small island developing states (SIDS) when assessing, and planning for, the impacts of global changes on national socioeconomic and environmental systems is still in its infancy. The research conducts a cross-scale foresight scenario exercise to produce regional scenarios and national storylines for Caribbean islands that are of “partial” consistency to the shared socioeconomic pathways (SSPs) and representative concentration pathways (RCPs) and shows how future socioeconomic and climatic changes can be applied to inform natural resource management decisions. Design/methodology/approach To develop the scenarios, the study uses a three-staged linking process using mixed methods to “triangulate” each technique to compensate for weaknesses of one method by introducing a complementary method at each stage. A participatory-expert stepwise approach with feedback loops is used and complemented with a climate sensitive tourism water demand model. Findings Four regional exploratory socio-economic scenarios were constructed that are partially consistent with global scenarios. In addition, national storylines for four island states were developed based on the regional scenarios. Using RCP 4.5 hotel water demand in Barbados is estimated under three of the regional scenarios based on compatibility. The results indicate there is a 17% difference between the highest and lowest estimated water demand, indicating the effect of varying socio-economic conditions on water demand. Originality/value The paper contributes to the literature by presenting regional socio-economic scenarios, specifically for SIDS, that are partially consistent with both global climatic RCPs and SSPs using a cross-scale approach. The scenarios are then used to demonstrate how future socio-economic pathways impact on freshwater demand.


2019 ◽  
Vol 74 (3) ◽  
pp. 385-399 ◽  
Author(s):  
Alfonso Vargas-Sánchez ◽  
María Moral-Moral

PurposeHalal tourism is a growing segment that represents a potentially attractive niche. However, although increasing, it is still a young and residual area of academic research. This paper aims to explore its concept, boundaries and various streams to offer a clarifying vision for researchers and tourism managers.Design/methodology/approachA systematization of the state of the art was carried out based on the papers contained in Web of Science and Scopus databases. Moreover, papers not indexed in these repositories (conference papers, book chapters, etc.) were searched through scientific social networks mainly.FindingsIn spite of recent efforts, halal tourism is a field of study still in a very early stage; however, on a practical level, the number of halal products and services is starting to increase worldwide. Nevertheless, there are challenges for the tourist industry in moving towards the authentication of the halal tourism offer, including among them the role of new technologies and the digital economy.Originality/valueThis paper offers a comprehensive analysis of halal tourism research. It highlights its main areas, gaps and questions for debate. In this line, a research agenda is proposed.


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