Using the MetroWeb Tool to Improve Usability Quality of Web Sites

2006 ◽  
Author(s):  
C. Mariage ◽  
J. Vanderdonckt ◽  
A. Chevalier
Keyword(s):  
Web Sites

An Evaluation of the Quality of Turkish Community Pharmacy Web Sites Concerning HON Principles

2008 ◽  
Vol 14 (4) ◽  
pp. 375-380 ◽  
Author(s):  
Selen Yegenoglu ◽  
Bilge Sozen ◽  
Dilek Aslan ◽  
Zeynep Calgan ◽  
Simge Cagirci
Keyword(s):  
Community Pharmacy ◽  
Web Sites ◽  
Turkish Community

Measuring the quality of the “comply or explain” approach

2015 ◽  
Vol 30 (4/5) ◽  
pp. 373-412 ◽  
Author(s):  
Michail Nerantzidis
Keyword(s):  
Content Analysis ◽  
Web Sites ◽  
Stock Exchange ◽  
The Body ◽  
Content Type ◽  
Athens Stock Exchange ◽  
Recent Financial Crisis ◽  
The One ◽  
Comply Or Explain

Purpose – This paper provides evidence regarding the efficacy of the “comply or explain” approach in Greece and has three objectives: to improve our knowledge of the concept of this accountability mechanism, to elevate auditors’ potential role in the control of corporate governance (CG) statements and to contribute to the discussion about the reform of this principle; a prolonged dialogue that has been started by European Commission in the light of the recent financial crisis. Design/methodology/approach – The approach taken is a content analysis of CG statements and Web sites of a non-probability sample of 144 Greek listed companies on the Athens Stock Exchange for the year 2011. Particularly, 52 variables were evaluated from an audit compliance perspective using a coding scheme. From this procedure, the level of compliance with Hellenic Federation of Enterprises (SEV) code, as well as the content of the explanations provided for non-compliance, were rated. Findings – The results show that although the degree of compliance is low (the average governance rating is 35.27 per cent), the evaluation of explanations of non-compliance is even lower (from the 64.73 per cent of the non-compliance, the 40.95 per cent provides no explanation at all). Research limitations/implications – The research limitations are associated with the content analysis methodology, as well as the reliability of CG statements. Practical implications – This study indicates that companies on the one hand tend to avoid the compliance with these recommendation practices, raising questions regarding the effectiveness of the SEV code; while on the other, they are not in line with the spirit of the CG code, as they do not provide adequate explanations. These results assist practitioners and/or policy-makers in perceiving the efficacy of the “comply or explain” approach. Originality/value – While there is a great body of research that has looked into the compliance with best practices, this study is different because it is the first one that rates not only the degree of the compliance with the code’s practices but also the content of the explanations provided for non-compliance. This is particularly interesting because it adds to the body of research by providing a new approach in measuring the quality of the “comply or explain” principle in-depth.

Evaluating the information quality of Web sites: A methodology based on fuzzy computing with words

2006 ◽  
Vol 57 (4) ◽  
pp. 538-549 ◽  
Author(s):  
Enrique Herrera-Viedma ◽  
Gabriella Pasi ◽  
Antonio G. Lopez-Herrera ◽  
Carlos Porcel
Keyword(s):  
Web Sites ◽  
Information Quality ◽  
Computing With Words ◽  
Fuzzy Computing

The eQual Approach to the Assessment of E-Commerce Quality

2005 ◽  
pp. 161-181 ◽  
Author(s):  
Stuart J. Barnes ◽  
Richard Vidgen
Keyword(s):  
Web Sites ◽  
Best Practice ◽  
Quality Evaluation ◽  
Iterative Refinement ◽  
The Other ◽  
Over Time

Understanding the customer is a key aspect of developing any e-commerce offering. In doing so, organizations can improve their offerings over time and benchmark against competitors and best practice in any industry. eQual is a method for assessing the quality of Web sites. The eQual instrument has evolved via a process of iterative refinement in different e-commerce domains. Two of the studies conducted have examined online bookshops as a domain for e-commerce quality evaluation, one based on eQual 2.0 and the other on eQual 4.0. In this chapter we aim to examine these studies, and, as a result, to evaluate the use of the instrument and the benchmarking of the bookshops on two separate occasions. Of particular note are whether the findings are consistent across the two studies and the implications of the findings for e-commerce practice. Finally, the paper rounds off with some conclusions and directions for further research.

Semantic Interoperability for Enhancing Sharing and Learning through E-Government Knowledge-Intensive Portal Services

2013 ◽  
pp. 252-262
Author(s):  
Ching-Chieh Kiu ◽  
Lai-Yung Yuen ◽  
Eric Tsui
Keyword(s):  
Semantic Web ◽  
Knowledge Sharing ◽  
Web Sites ◽  
Government Agencies ◽  
The Public ◽  
Government Services ◽  
Static Information ◽  
Knowledge Intensive ◽  
Different Levels

E-Government emerges from web sites that offer static information, documents and forms for employees and citizens, enquiries, and process automations to many types of stakeholders. Increasingly, different layers of government services are being consolidated into a knowledge portal, providing on time and online services. Such knowledge portals not only provide a platform for integrating applications and information from all government sources, but also provide platforms for knowledge sharing and learning to the public with the objective to improve the efficiency and the quality of E-Government processes and services. However, due to the heterogeneity of applications and information across different levels of government agencies, a significant amount of work is needed to re-configure such applications and services into a new platform. However, semantics are often deficient, which results in problems establishing effective knowledge sharing and learning in E-Government. This paper confers how knowledge intensive portals can be used for enhancing sharing and learning in E-Government. The authors discuss innovative information on how the Semantic Web and Web 2.0 technologies can be applied in providing interoperability to leverage knowledge sharing and learning activities.

Electronic Commerce for Health Products Services-Problems- Quality and Future

2009 ◽  
pp. 190-197 ◽  
Author(s):  
Bill Ag. Drougas
Keyword(s):  
Web Sites ◽  
Modern Technology ◽  
The Internet ◽  
Internet Users ◽  
Scientific Organizations ◽  
Health Products ◽  
Quality Health ◽  
On Line ◽  
Enormous Number

Internet today is one of the most useful tools for information, education and business or entertainment. It is one of the modern technology tools giving us many applications world wide in various fields. One of the most important applications of the Internet is the e-commerce for quality health and medical products. There are an enormous number of Web sites offering health products with the method of E-commerce but still there are many problems with the quality of these products. To the other side many individuals are not able to choice and to know about the quality of these health products that offered today on line with the Internet companies. There are many serious proposals today in to the direction of the quality of the products in health. In this paper summarized many informations about the on line commerce for health products, some of the most popular products and the methodology to train individuals in to the direction to buy and choose quality products. In this paper also presented and analyzed the characteristics and criteria of one serious Internet health company and its Web site. Also how the different scientific organizations can help people and the electronic health commerce to be more effective in to various fields in the division of the popular health. This will be more effective after training and giving criteria and or educating Internet users for a serious choice in to their on line commerce with the E-Health Commerce Web Organizations.

Measuring the Quality Of E-Business Services

2010 ◽  
pp. 125-134 ◽  
Author(s):  
Mark Springer ◽  
Craig K. Tyran ◽  
Steven Ross
Keyword(s):  
Service Quality ◽  
Web Sites ◽  
Entire Range ◽  
Assessment Tools ◽  
Business Services ◽  
Quality Models ◽  
Electronic Service ◽  
Key Dimensions ◽  
Compare And Contrast

Electronic service quality, or e-service quality, refers to the quality experienced by the user of a service delivered via the Internet. Over the past several years, researchers have developed different models of e-service quality with the objective of identifying those aspects that are most important for customer satisfaction and loyalty. The current authors develop a framework to compare and contrast these models. While there is some agreement between existing models regarding the key dimensions of e-service quality, these models focus almost exclusively on retail e-commerce Web sites. Additional research is needed not only to resolve the differences between existing quality models for e-commerce Web sites, but also to develop e-service quality assessment tools for the entire range of e-business services.

A Proposed Template for the Evaluation of Web Design Strategies

2009 ◽  
pp. 293-317 ◽  
Author(s):  
Dimitrios Xanthidis ◽  
David Nicholas ◽  
Paris Argyrides
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Web Design ◽  
International Literature ◽  
Design Strategies ◽  
The World ◽  
The Subject ◽  
Work Done ◽  
The Web

This chapter is the result of a two years effort to design a template aiming at standardizing, as much as such a task is feasible, the evaluation of Web sites. It is the product of a few publications in international conferences and journals. A thorough review of the international literature on the subject led the authors to conclude there is a very large number of opinions, thoughts and criteria from different professionals involved, directly or indirectly, with the process of designing a good Web site. To make matters even more complicated there are a number of different terms used by various scholars, scientists and professionals around the world that often refer to similar, if not the same, attributes of a Web site. However, it seems that all these differences could boil down to a systematic approach, here called evaluation template, of 53 points that the design strategies of the Web sites should be checked against. This template was tested on a significant number (232) of Web sites of Greek companies and proved it can be used to evaluate the quality of Web sites not only by technology experts but by non-experts alike. The evaluation template, suggested here, is by no means the solution to the problem of standardizing the process of evaluating a Web site but looking at other work done on the subject worldwide it is a step ahead.

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