Money Talks — But Less Well so over the Mobile Phone? The Persistence of the Telephone Voice in a 4G Technology Setting and the Resulting Implications for Business Communication and Mobile-Phone Innovation

2019 ◽  
Vol 16 (01) ◽  
pp. 1950013
Author(s):  
Oliver Niebuhr ◽  
Anush Norika Nazaryan
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
Business Communication ◽  
Mobile Phone Technology ◽  
Face To Face ◽  
Speech In Noise ◽  
Production Experiment ◽  
Pitch Level ◽  
Acoustic Speech Signal ◽  
Further Development

Our study is a first step toward the innovative further development of mobile phones with special emphasis on optimizing them for business communication. Traditional landline phones and mobile phones up to 3G technology are known to trigger the so-called “telephone voice”. The phonetic changes induced by the telephone voice (louder speech at a higher pitch level) are suitable for undermining the perceived competence, trustworthiness and charisma of a speaker and can, thus, negatively influence business actions over the mobile phone. In a speech production experiment with 20 speakers and a subsequent acoustic speech-signal analysis of almost 15 000 utterances, we tested in comparison to a baseline face-to-face dialog condition, whether the telephone voice still exists in a technological setting of VoLTE 4G mobile-phone communication. In fact, we found that the typical characteristics of the telephone voice persist even under the currently best technological 4G standards and under silent communication conditions. Moreover, we identified further acoustic-phonetic parameters of the telephone voice, some of which (like a more monotonous intonation) further compound the problem of business communication over the mobile phone. In combination, the extended parametric picture and the persistent occurrence of the “telephone voice” even under quiet 4G conditions suggest that a speech-in-noise-like (i.e. Lombard) adaption is not the only and perhaps not even the primary cause behind the telephone voice. Based on this, we propose a number of innovations and R&D activities for making mobile-phone technology more suitable for business communication.

Social Resilience in Action

2014 ◽  
pp. 297-315 ◽  
Author(s):  
Adriana Braga ◽  
Robert K. Logan
Keyword(s):  
Mobile Phone ◽  
Interpersonal Communication ◽  
Mobile Phones ◽  
Mobile Technology ◽  
Cell Phone ◽  
Social Resilience ◽  
Cell Phone Use ◽  
Mobile Phone Technology ◽  
The Social ◽  
Complex Picture

Recent statistics about the mobile phone market in Brazil state that for every 100 inhabitants there are 130 mobile phones. Despite the euphoria that those numbers bring to business, the social uses of mobile technology in Brazil tells a lot about Brazilian society and culture itself, and show a more complex picture than merely a marketing phenomenon. The authors examine subversive cell phone use in Brazil against the background of the cell phone use worldwide and the social implications of that cell phone use. As soon as a technology is implemented in a culture, it is possible to observe uses that were not intended by the inventors or producers of that technology. People create different strategies to take advantage of the new resource. Using social interaction theories and an ethnographic approach in the natural setting of cell phone use in Brazil, the authors observed how people use the mobile phone technology for interpersonal communication. This chapter addresses three subversive uses of mobile technology, namely, i.) strategies of mobile phone coding; ii) SIM card management; and iii) criminal uses of mobile phones.

Use of Mobile Phones to Help Prevent Child Maltreatment

2015 ◽  
pp. 906-922
Author(s):  
Katelyn M. Guastaferro ◽  
Matthew C. Jackson ◽  
Shannon Self-Brown ◽  
Julie J. Jabaley ◽  
John R. Lutzker
Keyword(s):  
Public Health ◽  
Child Maltreatment ◽  
Mobile Phone ◽  
Mobile Phones ◽  
Public Health Problem ◽  
Public Health Research ◽  
Mobile Phone Technology ◽  
Use Of Technology ◽  
Child Maltreatment Prevention ◽  
Prevention Interventions

Child maltreatment prevention interventions have been proven to reduce risk and rates of recidivism, although only recently have these interventions incorporated mobile phone technology in implementation. This article first presents the public health problem of child maltreatment and discusses the use of technology in the at-risk population. Prior public health research that has evaluated the effect of mobile phone technology in implementation is reviewed followed by the few child maltreatment prevention research efforts that have incorporated mobile phones. Limitations of mobile phone technology in this field and future directions are suggested.

Exploring the Factors Influencing Acceptance of Mobile Phone

2018 ◽  
pp. 156-179
Author(s):  
Renatus Michael Mushi
Keyword(s):  
Mobile Phone ◽  
Conceptual Model ◽  
Mobile Phones ◽  
Key Factors ◽  
Mobile Money ◽  
Mobile Phone Technology ◽  
Factors Influencing ◽  
Number Of Factors ◽  
Perceived Values ◽  
Usage Context

This chapter describes how the adoption and usage of technologies is influenced by a number of factors. Such factors tend to affect the perception of people to accept or reject a technology in their usage context. Mobile phone technology has gained popularity as a dependable tool in SMEs. In Tanzania, for example, it is used to accomplish activities such as marketing, communication and mobile money transactions. This chapter highlights the key factors which influence the acceptance of mobile phones as they are used by individual peoples in the SMEs. The conceptual model shows that TAM can be extended by factors such as perceived values in explaining the acceptance of mobile phone technology in Tanzanian SMEs.

Promoting Voluntariness on Technology Usage in Organisations

2016 ◽  
Vol 5 (2) ◽  
pp. 38-48
Author(s):  
Renatus Mushi ◽  
Said Jafari
Keyword(s):  
Technology Adoption ◽  
Mobile Phone ◽  
Mobile Phones ◽  
Mobile Technology ◽  
Technology Diffusion ◽  
Technology Usage ◽  
Desktop Computer ◽  
Mobile Phone Technology ◽  
Thin Client ◽  
The Impact

Voluntariness in technology adoption and use is vital in promoting technology diffusion and use in organisations. Various technology adoption models have been proposed to explain the adoption of technologies in different settings, such as organizational and individual, as well as in the voluntary and mandatory contexts. Recently, uptake of mobile phones in achieving organisational targets has been increased in developing countries and Tanzania in particular. This is due to the notable improvements in both hardware performance and sophistications. In organisation context, not all users are willing to use technology as required. In such circumstances, they are mandated to use it in order to fulfil their working duties. This leads to poor uptake of technology and results to unclear understanding regarding to their attitudes towards using it. While some studies have discussed the impact of voluntariness in using traditional desktop computer systems and thin client computing, mobile phone technology has not received the deserved attention. Discussing voluntariness in using mobile phone technology in organisations in relation to other technologies is essential especially due to its usage in both working and private purposes. This paper describes the voluntary aspects of using mobile phones in performing activities of the firms in Tanzania and compares it with desktop and thin client technologies. Also, it proposes possible ways of handling such situation in order to improve its use. Among others, the paper has analysed mandotoriness on usage of mobile technology. Further, it highlights key areas which should be addressed in order to improve the usage of mobiletechnology in organisations and eventually cover the gap caused by such mandatory situations.

“Premierløytnant Bielke”

2011 ◽  
pp. 117-133
Author(s):  
Jo Dugstad Wake ◽  
Rune Baggetun
Keyword(s):  
Mobile Phone ◽  
Design Process ◽  
Mobile Phones ◽  
Computer Games ◽  
Teaching And Learning ◽  
Research Interest ◽  
Mobile Location ◽  
Mobile Phone Technology ◽  
Learning History ◽  
The Subject

Developments in mobile phone technology, together with an increased research interest in utilizing computer games to facilitate teaching and learning, are an important catalyst for the emergence of the area of mobile, location-based computer games in schools. This article describes both the design process and an evaluation of Premierløytnant Bielke, a mobile, location-based game for teaching and learning history using mobile phones. We argue that by using the surroundings and milieu that are local to the students in a playful context, we can support the construction of meaning related to the subject of history in a way that is both engaging and worthwhile.

scholarly journals SmartCharge Digital Streetscape: Integrating mobile phones more urbanistically through streetscape interventions

2021 ◽  
Author(s):  
◽  
Jessica Scheurich
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
Urban Setting ◽  
Common Belief ◽  
Short Term ◽  
Mobile Phone Technology ◽  
Surrounding Environment ◽  
The Common ◽  
Everyday Routine

<p>Mobile phone technology is rapidly changing our world, how we interact with one another, and our built environment. This thesis investigates how we can integrate mobile phone technology more urbanistically.  There is a tendency for designs of this kind to be a short-term artistic gesture that do not interact with their surrounding environment in either a long term or meaningful way. This thesis argues that the ability of a design to outwardly impact its environment should be considered; rather than sustaining the common belief that design installations only act as a momentary or disposable implementation. It will examine how design can reinvigorate a space and be absorbed into a city’s everyday routine, in a way that it allows it to become permanent and valuable to the streetscape and the community.  This thesis focuses on our dependency on mobile phones by exploring how these devices can overlap with the urban environment through a streetscape intervention. Choosing to test the design of a recharge station across different sites will allow the investigation of the design’s ability to be adapted into different city environments. These stations will be developed with the intention of creating social hotspots that could have a positive outward effect which impacts their urban setting and surroundings. Ultimately these installations will allow us to become digitally and physically connected with society and our city.</p>

scholarly journals SmartCharge Digital Streetscape: Integrating mobile phones more urbanistically through streetscape interventions

2021 ◽  
Author(s):  
◽  
Jessica Scheurich
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
Urban Setting ◽  
Common Belief ◽  
Short Term ◽  
Mobile Phone Technology ◽  
Surrounding Environment ◽  
The Common ◽  
Everyday Routine

<p>Mobile phone technology is rapidly changing our world, how we interact with one another, and our built environment. This thesis investigates how we can integrate mobile phone technology more urbanistically.  There is a tendency for designs of this kind to be a short-term artistic gesture that do not interact with their surrounding environment in either a long term or meaningful way. This thesis argues that the ability of a design to outwardly impact its environment should be considered; rather than sustaining the common belief that design installations only act as a momentary or disposable implementation. It will examine how design can reinvigorate a space and be absorbed into a city’s everyday routine, in a way that it allows it to become permanent and valuable to the streetscape and the community.  This thesis focuses on our dependency on mobile phones by exploring how these devices can overlap with the urban environment through a streetscape intervention. Choosing to test the design of a recharge station across different sites will allow the investigation of the design’s ability to be adapted into different city environments. These stations will be developed with the intention of creating social hotspots that could have a positive outward effect which impacts their urban setting and surroundings. Ultimately these installations will allow us to become digitally and physically connected with society and our city.</p>

Mobile Virtual Communities

2007 ◽  
pp. 632-634 ◽  
Author(s):  
C. El Morr
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
Mobile Technology ◽  
Large Scale ◽  
Virtual Communities ◽  
Mobile Phone Technology ◽  
Research Perspectives ◽  
Different Types ◽  
Mobile Phone Applications ◽  
Major Trend

The adoption of mobile phone technology on a large scale in today’s societies turned mobile phones into a universal tool. Phone companies are deploying 3G mobile technology and planning for 4G; nevertheless, the “killer” applications are yet to be developed. Meanwhile, mobile virtual communities (MVCs) are emerging, and their applications are diverse: they range from education, to entertainment and lifestyle. Our vision is that mobile virtual communities will be a major trend and could create a momentum for 3G and 4G mobile phone applications. In this article we analyze the different types of mobile virtual communities, and we draw some research perspectives and applications.

Mobile Communities and the "Generation that Beeps and Hums"

2011 ◽  
pp. 157-178
Author(s):  
Marian Quigley
Keyword(s):  
Social Networks ◽  
Young People ◽  
Mobile Phones ◽  
Virtual Communities ◽  
The Internet ◽  
Virtual Communication ◽  
Mobile Phone Technology ◽  
Face To Face ◽  
Group A ◽  
False Premise

The rapid appropriation of mobile phone technology by young people is occurring at the same time as critics are debating the so-called demise of community, purportedly as a result of our increasingly technologised and globalised society. Opposing theorists, however, argue that the notion of community is itself nebulous and that it represents an imagined ideal rather than a vanishing reality. Thus, they argue, it follows that debates about the greater authenticity of “real,” face-to-face communities over “virtual communities”—those centered on technological rather than geographical links —are based on a false premise. This chapter argues that young people today are utilizing mobile phones—sometimes in combination with the Internet—to establish and maintain social networks combining both their geographically present and absent peers. These networks are mobile, heavily reliant on technology and are comprised of a mix of “real” and “virtual” communication. They are also characterized by a sense of belonging to a group—a concept integral to the notion of community.

Students Hurting Students: Cyberbullying as a Mobile Phone Behavior

2015 ◽  
pp. 981-991 ◽  
Author(s):  
Kathleen Conn
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
Communication Technology ◽  
Visual Cues ◽  
School Personnel ◽  
Legal Issues ◽  
Anonymous Communication ◽  
Face To Face ◽  
Verbal Bullying ◽  
Bullying Behavior

While technology can be educationally motivating for students of all ages, technology can also be a cruel tool in the hands of youngsters and teens who do not yet understand the implications and ramifications of remote and potentially anonymous communication. Texting and talking on a mobile cell phone encourages more uninhibited discourse than would likely occur in face-to-face conversation because the texter or talker sees no visual cues that signal the response of the recipient of the communication. Technology-enabled verbal bullying behavior, or cyberbullying, can become especially vicious, even threatening. This chapter will examine the elements of cyberbullying as a misuse of technology and especially as a misuse of mobile phones, its prevalence, and some of the reasons students cyberbully. The article will also examine the potential legal issues involved in bullying and cyberbullying. Finally, the article will offer proposed solutions to the problem, including the responses and responsibilities of school personnel, families, and the students themselves.

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