scholarly journals Intermodal Transport as the Main Driver for Improving Logistics Costs - A Study of Viet Nam - Based Logistics Service Users

2020 ◽  
Vol 8 (1) ◽  
pp. 34
Author(s):  
Ho Thi Thu Hoa ◽  
Le Van Thanh ◽  
Chu Thi Hue ◽  
Mai Van Thanh ◽  
Bui Van Hung
Keyword(s):  
Viet Nam ◽  
Service Users ◽  
Intermodal Transport ◽  
Logistics Service ◽  
Main Driver

scholarly journals Development of intermodal transport in the Kujawsko-Pomorskie Region on the example of construction of the intermodal terminal in Emilianowo

2019 ◽  
Vol 2019 (12) ◽  
pp. 12-20
Author(s):  
Lucyna Szacillo ◽  
Henryk Zielaskiewicz
Keyword(s):  
Service Performance ◽  
Intermodal Transport ◽  
Long Distance ◽  
Environmental Friendliness ◽  
Surface Transport ◽  
Logistics Service ◽  
Railway Infrastructure ◽  
Logistic Service ◽  
Eu Transport Policy ◽  
The Eu

Ones of the most important drivers of the country-wide logistics service performance are the number, quality and functionality of intermodal terminals. A systemic operational cooperation between node elements in the net of such facilities is crucial for the efficiency and environmental friendliness of the national logistic system. Moreover, looking from the perspective of national economy sustainable development, there is also a need to provide intermodal reloading services all over the county so creation of appropriate facilities in regions where they are missing is especially important. The Kujawsko-Pomorskie Region has favourable conditions for placement of logistic service infrastructure. Enterprise strategies should assume increased freight diversification as according to the EU transport policy 30% of long distance inland surface transport should be done with usage of environmentally friendly modes. Vast majority of freight is transported by roads. Construction of a new railway infrastructure, including intermodal terminals, should create new possibilities in the field of organization of physical distribution flows.

scholarly journals Measurement of Customer Perceptions of Logistics Service Quality

2021 ◽  
Vol 22 (1) ◽  
pp. 43-56
Author(s):  
Babatunde Enitan Ogunnowo ◽  
Salami Suberu Sule
Keyword(s):  
Service Quality ◽  
Service Providers ◽  
Third Party ◽  
Service Users ◽  
Performance Factors ◽  
Customer Perceptions ◽  
Satisfaction Index ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Zone Of Tolerance

Currently, logistics service providers experience a high increase in activity. It makes logistics service providers compete with each other in service quality. To be able to compete, logistics service providers need to measure customer perceptions on logistics service satisfaction. The results of measuring customer perceptions can be used to improve the quality of logistics services. This study attempted to measure customer perceptions of third-party logistics (3PL) service users by considering competitor performance factors. This study integrated the Customer Satisfaction Index (CSI) method and the Competitive Zone of Tolerance based Importance Performance Analysis (CZIPA) method to measure customer perceptions and determine the priority attributes for improvement account competitors' performance factors. Based on the research, the CSI method was proven to measure customer perceptions of 3PL service users. CZIPA can determine the attributes that were prioritized for improvement based on the performance of competitors.

scholarly journals RELIABILITY OF LOGISTICS CHAINS IN FOREIGN TRADE OPERATIONS

2021 ◽  
pp. 4
Author(s):  
N. LUZHANSKA ◽  
I. LEBID ◽  
I. КRAVCHENYA ◽  
О. О. MAZURENKO
Keyword(s):  
Foreign Trade ◽  
Statistical Testing ◽  
Service Users ◽  
Service Reliability ◽  
Transport Service ◽  
Software Environment ◽  
Service Market ◽  
Planning Stage ◽  
Logistics Service ◽  
Delivery Planning

Abstract. The aim of the paper is to justify the decision on cooperation with entities in the transport service market for foreign trade operations based on the assessment of logistics chain reliability and shipping time on different routes. The research findings will enable cargo owners and other stakeholders to make management decisions at the delivery planning stage optimizing all processes related to customs and logistics services. Methods. We assess the reliability of four logistics chain types based on a simulation model developed in the GPSS software environment using the method of statistical testing. Results. Customs and logistics service users challenge entities in the transport service market with the task of performing foreign trade operations in compliance with the highest level of quality and service reliability minimizing the cost of delivery and shipping time. The proposed method allows determining the probability of timely delivery of goods in different transportation directions as well as the reliability of the studied process. Scientific novelty. The obtained simulation results will make it possible to work out proposals and recommendations for customs and logistics service users on the choice of an optimal logistics chain type, taking into account its impact on shipping time and reliability of goods delivery. Practical value. The practical value of the research is that the proposed method will allow foreign economic entities to form logistics chains, taking into account available resources and the need to use the services of other companies in international goods delivery. In this case, the efficiency of a logistics chain can be further assessed by the shipping time and reliability for export/import operations.

Multi objective optimization model and algorithm of logistics service transaction matching on blockchain platform

2021 ◽  
pp. 1-13
Author(s):  
Xiaokun Wang ◽  
Chenxi Zhao ◽  
Yuan Wang ◽  
Hong Xiao
Keyword(s):  
Optimization Model ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Service Users ◽  
Multi Objective Optimization ◽  
Data Types ◽  
Nsga Ii ◽  
Multi Objective ◽  
Logistics Service ◽  
Satisfaction Degree

The logistics service transaction matching of the blockchain platform is an important part of the transaction. Firstly, the evaluation index system of the logistics service transaction satisfaction degree in the blockchain platform is constructed. According to the evaluation index of the logistics service users and providers, the actual situation of the logistics service transaction and the principle of maximizing the satisfaction degree of the logistics service users and providers, we set the expectation range of both sides and do data standardization, design the calculation method of satisfaction information amount for different expectation data types, build a multi-objective optimization model for logistics service transaction matching on blockchain platform, and seek the matching solution that makes all service users and providers the most satisfaction. Considering the large amount of data in blockchain, the concurrent design of NSGA-II algorithm based on Hadoop is carried out. Through the calculation of the example, in the matching of multi-objective optimization model of logistics service transaction matching on the blockchain platform, when the users and providers of logistics service are more satisfied about the indicators with each other, and then it gets more satisfactory matching results.

Segmenting logistics service users based on their provider selection criteria to succeed in outsourcing

2020 ◽  
Vol 48 (9) ◽  
pp. 963-984
Author(s):  
Gerald Oeser
Keyword(s):  
Cluster Analysis ◽  
Analysis Of Variance ◽  
Selection Criteria ◽  
Service Providers ◽  
Core Competencies ◽  
Performance Ratio ◽  
Service Users ◽  
Logistics Outsourcing ◽  
Content Type ◽  
Logistics Service

PurposeLogistics service providers (LSPs) may invest a lot of time in tenders unsuccessfully, as they do not meet the expectations of logistics service users (LSUs). In order to help them classify and target their customers more efficiently and effectively and make logistics outsourcing more successful for both LSUs and LSPs, this paper analyzes underlying dimensions of criteria German manufacturing and trading companies actually use in selecting an LSP and clusters of LSUs based on these dimensions.Design/methodology/approachA questionnaire survey with 110 manufacturing and 135 trading companies was conducted in Germany. Principal component analysis (PCA), cluster analysis, multivariate analysis of variance, analysis of variance and discriminant analysis were performed on the sample data.FindingsPCA revealed eight dimensions of LSU criteria in selecting LSPs and that cost alone seems not decisive. Based on these dimensions, cluster analysis produced nine LSU groups. These groups differ the most in the selection criteria dimensions cost-performance ratio, operational collaboration, quality and locations. Recommendations for servicing these groups are given. The two largest groups, which make up 43.5%, seem not that demanding and price sensitive. The selection criteria dimensions and LSU groups enable LSPs to classify and target their customers more efficiently and effectively, to evaluate and develop their core competencies, and contribute to successful logistics-outsourcing relationships.Originality/valueThis research is the first to examine selection criteria dimensions and resulting clusters of German manufacturing and trading companies in order to make logistics outsourcing more successful.

scholarly journals The effect of logistics service on firm financial performance in textile industry: evidence from Da Nang city, Vietnam

2019 ◽  
Vol 259 ◽  
pp. 04002 ◽  
Author(s):  
Van Hai Hoang ◽  
Truong Son Nguyen
Keyword(s):  
Financial Performance ◽  
Textile Industry ◽  
Critical Factor ◽  
Influential Factor ◽  
Viet Nam ◽  
Analysis Method ◽  
Firm Financial Performance ◽  
Logistics Service ◽  
The Cost ◽  
Main Factor

The purpose of this study is to understand an effect of the logistics service on firm financial performance in textile industry of Da Nang city, Viet Nam. A questionnaire was developed to survey several critical factors in the logistics services. Factor analysis method was applied to find some major configurations for each influential factor, and multi-regression method was employed to analyze the influence of critical factor on the firm financial performance. The results showed that internal logistics, inbound logistics, outbound logistics, support activities, and cost of logistics have significantly positive relationship with the firm financial performance. Interestingly, the cost of logistics becomes the main factor affecting the firm financial performance in the textile industry.

Appropriate Targets for Search Advertising as Part of Online Gatekeeping for Suicide Prevention

Crisis ◽  
2018 ◽  
Vol 39 (3) ◽  
pp. 197-204 ◽  
Author(s):  
Hajime Sueki ◽  
Jiro Ito
Keyword(s):  
Suicide Prevention ◽  
Daily Life ◽  
Web Pages ◽  
Service Users ◽  
Online Questionnaire ◽  
Consultation Service ◽  
Self Disclosure ◽  
Search Advertising ◽  
Consultation Services ◽  
Age Range

Abstract. Background: Gatekeeper training is an effective suicide prevention strategy. However, the appropriate targets of online gatekeeping have not yet been clarified. Aim: We examined the association between the outcomes of online gatekeeping using the Internet and the characteristics of consultation service users. Method: An advertisement to encourage the use of e-mail-based psychological consultation services among viewers was placed on web pages that showed the results of searches using suicide-related keywords. All e-mails received between October 2014 and December 2015 were replied to as part of gatekeeping, and the obtained data (responses to an online questionnaire and the content of the received e-mails) were analyzed. Results: A total of 154 consultation service users were analyzed, 35.7% of whom were male. The median age range was 20–29 years. Online gatekeeping was significantly more likely to be successful when such users faced financial/daily life or workplace problems, or revealed their names (including online names). By contrast, the activity was more likely to be unsuccessful when it was impossible to assess the problems faced by consultation service users. Conclusion: It may be possible to increase the success rate of online gatekeeping by targeting individuals facing financial/daily life or workplace problems with marked tendencies for self-disclosure.

The Protection of Mental Health Service Users' Human Rights in Andalusia (Spain) as part of 1 in 4 Anti-stigma Strategy

2012 ◽  
Author(s):  
Pablo Garcia-Cubillana de la Cruz ◽  
Aguila bono del Trigo ◽  
Vicente Ibanez Rojo ◽  
Evelyn Huizing
Keyword(s):  
Mental Health ◽  
Human Rights ◽  
Mental Health Service ◽  
Health Service ◽  
Service Users
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