scholarly journals Who’s Multiculturally Competent? Everybody and Nobody: A Multimethod Examination

2020 ◽  
Vol 48 (4) ◽  
pp. 466-497 ◽  
Author(s):  
Melanie M. Wilcox ◽  
Danielle N. Franks ◽  
Terrill O. Taylor ◽  
Christopher P. Monceaux ◽  
Keoshia Harris

This study was a social dominance theory-driven multimethod investigation of multicultural competence. Given the concerns with self-report, we examined the relationship between study variables and both self-report and performance-based multicultural competence. We also tested competing hypotheses regarding the relationship between the multicultural competence measures. We examined two samples: one of counselor trainees ( N = 93), and one of practicing therapists ( N = 107). The overwhelming performance floor effect in the context of self-report ceiling effects was striking and unexpected in its severity. Awareness of privilege was the most consistent predictor, and the only variable related to most multicultural competence measures. Results related to social dominance orientation, just-world beliefs, and empathy differed by sample. A key finding was the failure by a substantial proportion of participants in both samples to even minimally address clients’ sociocultural context. Thus, we focus our discussion on the implications of this result.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timothy Shea ◽  
Syed Aktharsha Usman ◽  
Sengottuvel Arivalagan ◽  
Satyanarayana Parayitam

Purpose The purpose of this study is to empirically examine knowledge management (KM) practices as a moderator in the relationship between organizational culture and performance. The effect of four types of organizational culture on organizational performance was studied. In addition to direct effects, most importantly, KM practices as a moderator in strengthening the culture-performance relationship were empirically examined. Design/methodology/approach A carefully crafted survey instrument was distributed and data was collected from 1,255 respondents from 10 information technology companies in India. After checking the psychometric properties of the instrument, this paper performs hierarchical regression to test hypotheses. Findings The results reveal that: cooperative culture, innovative culture, consistent culture and effectiveness culture were all positively and significantly related to organizational performance; KM practices were positively and significantly related to organizational performance, KM practices moderate the relationship between various dimensions of organizational culture and organizational performance. Research limitations/implications As with any survey-based research, the present study suffers from the problems associated with self-report measures. These are common method bias and social desirability bias. However, this study attempts to minimize these limitations by following appropriate statistical techniques. Practical implications This study contributes to both practicing managers and the literature on KM and organizational culture. The study suggests that managers use KM practices, which are all-pervasive and very important for improving organizational performance. The results highlight the importance of implementing KM practices in organizations. Originality/value This study provides new insights into the importance of KM practices in achieving sustained competitive advantage by achieving organizational effectiveness. To the knowledge, the importance of KM practices is underemphasized in organizational culture research.


1988 ◽  
Vol 10 (1) ◽  
pp. 45-61 ◽  
Author(s):  
Damon Burton

The purpose of this investigation was to utilize a multidimensional measure of anxiety and a more sensitive intraindividual performance measure to evaluate the relationship between anxiety and performance. Three hypotheses were tested. First, cognitive anxiety is more consistently and strongly related to performance than is somatic anxiety. Second, somatic anxiety demonstrates an inverted-U relationship with performance, whereas self-confidence and performance exhibit a positive linear relationship and cognitive anxiety and performance exhibit a negative one. Finally, short duration and high and low complexity events demonstrate stronger relationships between somatic anxiety and performance than do long duration or moderate complexity events. Two samples of swimmers completed the CSAI-2 prior to competition, and performance data were obtained from meet results. Correlational and multiple regression analyses generally supported Hypotheses 1 and 3, while polynomial trend analyses on standardized CSAI-2 scores confirmed trends predicted in Hypothesis 2. Overall, these results not only revealed that improved instrumentation allows demonstration of consistent anxiety-performance relationships, but they also provided additional construct validity for the CSAI-2.


2021 ◽  
Vol 12 ◽  
Author(s):  
Marco De Angelis ◽  
Greta Mazzetti ◽  
Dina Guglielmi

The study aimed to extend the current knowledge of the relationship between job insecurity and performance. In line with traditional stress theories, work-family and burnout were hypothesized as serial mediators of the negative link between job insecurity and job performance. Also, the current study hypothesized that the association between job insecurity and the mediators [i.e., Work-family conflict (WFC) and burnout] could be buffered by perceived organizational justice among employees. Therefore, we empirically tested a moderated serial mediation model. Participants were 370 employees of an Italian multiservice social cooperative. Data were collected using a self-report questionnaire in the aftermath of the COVID-19 pandemic outbreak. The obtained results indicated that WFC and burnout mediated the association between job insecurity and job performance. Furthermore, perceived organizational justice buffered the relationship between job insecurity and WFC. Concerning job burnout, the association with job insecurity was moderated only among employees perceiving medium and high levels of organizational justice. The moderated serial mediation index provided support to the role of organizational justice in decreasing the association between job insecurity and job performance. This study delves deeper into the variables explaining the relationship between job insecurity and job performance by testing a serial process mechanism that involved WFC and burnout. Additionally, the obtained results provide suggestions to organizations and managers regarding the protective role of organizational justice to sustain employees’ mental health and performance. Practical implications at the organizational and managerial level are provided, along with a focus on the actual impact of the pandemic.


Author(s):  
Daniel Martin ◽  
Yotam Heineberg

Leadership is usually a mandatory component of business education. Here we used the model of transformational leadership, and operationalized leadership consistently with the Values in Action Leadership scale. Social dominance orientation is a hierarchical belief-system that attributes social rank, ranging from high to low. Business students have been found to have higher levels of Social Dominance Orientation (SDO. Accordingly, 371 working business students were sampled to establish the relationship between SDO and transformational leadership capacity. The mediational impact of compassion was assessed. This study found high levels of competitive and hierarchical world conceptualization was significantly and sometimes strongly negatively linked to these constructs (Martin et al., 2014). We also discuss preliminary results of an interpersonal compassion-based intervention. The research suggests the opportunity to broaden psychological well-being of employees with impactful interventions, since negative behaviors within an institution can raise healthcare costs and lower job performance.


2019 ◽  
Vol 11 (2) ◽  
pp. 422 ◽  
Author(s):  
Emanuela Ingusci ◽  
Paola Spagnoli ◽  
Margherita Zito ◽  
Lara Colombo ◽  
Claudio Cortese

Based on the theoretical approach of the psychology of sustainability and sustainable development and on the theoretical Job Demands-Resources model, this contribution aims to explore the mediating effect of seeking challenges on the relationship between workload and contextual performance and the moderating effects of individual adaptability and organizational career growth in this process. The study involved a convenience sample from different occupational sectors. Data from 178 employees were collected with a self-report questionnaire administered at times T1 and T2 (six months later) and then analyzed through conditional process analysis. Challenging job demands (T1) fully mediated the relationship between workload (T1) and contextual performance (T2); furthermore, individual adaptability (T1) moderated the relationship between workload (T1) and challenging job demands (T1), and organizational career growth (T2) moderated the relationship between challenging job demands (T1) and contextual performance (T2). The results imply that seeking challenges can represent an effective approach to promote sustainable development through improvement of performance at work, maintaining its sustainability over time. The present study is innovative because in the new framework of the psychology of sustainability and sustainable development is able to link workload, seeking challenges, career growth and performance in a two-wave study that not only has theoretical implications for organizations but also operative and practical spillovers.


2016 ◽  
Vol 28 (2) ◽  
pp. 171-180 ◽  
Author(s):  
Susan M. Ravizza ◽  
Mitchell G. Uitvlugt ◽  
Kimberly M. Fenn

Laptop computers are widely prevalent in university classrooms. Although laptops are a valuable tool, they offer access to a distracting temptation: the Internet. In the study reported here, we assessed the relationship between classroom performance and actual Internet usage for academic and nonacademic purposes. Students who were enrolled in an introductory psychology course logged into a proxy server that monitored their online activity during class. Past research relied on self-report, but the current methodology objectively measured time, frequency, and browsing history of participants’ Internet usage. In addition, we assessed whether intelligence, motivation, and interest in course material could account for the relationship between Internet use and performance. Our results showed that nonacademic Internet use was common among students who brought laptops to class and was inversely related to class performance. This relationship was upheld after we accounted for motivation, interest, and intelligence. Class-related Internet use was not associated with a benefit to classroom performance.


2019 ◽  
Vol 51 ◽  
pp. 19-23 ◽  
Author(s):  
Michael J. Berry ◽  
Nathan J. Love ◽  
D. Clark Files ◽  
Rita N. Bakhru ◽  
Peter E. Morris

1993 ◽  
Vol 13 (3) ◽  
pp. 339-363 ◽  
Author(s):  
Leslie J. Francis ◽  
David W. Lankshear

ABSTRACTThis study employs path analysis to examine the relationship between clergy age and certain quantitative indices of church life in two samples: a sample of 1,553 villages and rural communities, ranging in size from 251 to 1,250 inhabitants and a sample of 584 suburban parishes. The data indicate that clergy aged sixty or over working in rural parishes tend to have contact with a smaller number of active church members, as indicated by attendance on a normal Sunday, than younger clergy working within comparable rural parishes, although they maintain contact with the same number of nominal church members, as indicated by the electoral roll and festival communicants. Clergy aged sixty years or over working in suburban parishes, on the other hand, have contact with the same number of active church members as younger clergy working within comparable suburban parishes. These findings are discussed in the light of a growing body of research which suggests that changing patterns of rural ministry may be generating difficulties and stresses for clergy approaching the age of retirement.


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