The Role and Impact of Information Technology in Australian Business

1998 ◽  
Vol 13 (3) ◽  
pp. 201-217 ◽  
Author(s):  
Amrik S. Sohal ◽  
Lionel Ng
Keyword(s):  
Business Strategy ◽  
Success Factors ◽  
Full Potential ◽  
Management Support ◽  
It Investment ◽  
Critical Success ◽  
It Systems ◽  
Role Of It ◽  
It Structure

This paper reports the results of a study of the top 530 organizations in Australia which was conducted to determine whether organizations use IT as a strategic tool to meet competitive issues. Significantly this research addressed the following questions: How well organizations matched their IT investment plans with their strategic planning; how well IT strategies were formulated; how well IT systems were implemented and what were the critical success factors and impediments; and whether organizations were truly getting value from their IT investment. The findings have shown the causes of misused IT in some organizations, such as IT strategy not closely aligned with business strategy, no change of historical IT structure, lack of understanding of the potential of IT, lack of CEO and senior management support and awareness of IT's potential, impediments to IT development and implementation. Although in many organizations the role of IT development has become proactive and strategic to gain competitive advantage through primary and support activities, it has still not unleashed ITs full potential.

scholarly journals Management of IT Outsourcing in the Slovenian Public Sector – Material and Procedural Aspects

2014 ◽  
Vol 10 (1) ◽  
Author(s):  
Dalibor Stanimirović ◽  
Mirko Vintar
Keyword(s):  
Public Sector ◽  
Success Factors ◽  
It Outsourcing ◽  
International Studies ◽  
The Public ◽  
Critical Success ◽  
Depth Analysis ◽  
Contextual Framework ◽  
Role Of It

Public sector management in Slovenia has been following the trends in information technology (IT) outsourcing since the mid-nineties of the last century. Being aware of the complex role of IT in modern public sector organizations and its ubiquitous implications, the paper focuses on in-depth analysis of the critical success factors, benefits and risks within the concept of IT outsourcing, while employing the international studies and primarily the results of own research examining the current situation and identifying the main drivers for IT outsourcing in Slovenian municipalities. The paper additionally analyses the material, procedural and other relevant aspects within the process of IT outsourcing, provides an overview of its potentially positive and negative implications and eventually presents a contextual framework for management of IT outsourcing along with applicable guidelines for effective utilization and implementation of IT outsourcing in the public sector.

Critical Success Factors of New Product Development and Impact on Performance of Malaysian Automotive Industry

2014 ◽  
Vol 903 ◽  
pp. 431-437 ◽  
Author(s):  
Abdul Aziz Fazilah ◽  
Nur Najmiyah Jaafar ◽  
Sulaiman Suraya
Keyword(s):  
Product Development ◽  
New Product Development ◽  
Automotive Industry ◽  
Critical Success Factors ◽  
Success Factors ◽  
New Product ◽  
Success Factor ◽  
Management Support ◽  
Critical Success ◽  
Research Activities

This research paper shows a framework to conduct an empirical study in Malaysian automotive industry in order to improve their performance. There are factors which are effective factors in improving performance of Malaysian automotive companies namely top management support, cross functional teamwork, new product development (NPD) process, NPD strategies, and market research activities. The critical success factor of NPD is playing a fundamental role in determining the performance in Malaysian automotive companies. In this research study, a framework has been developed that includes critical success factors of NPD and project achievement to study their influence on the performance of Malaysian automotive companies. It is hoped that this paper can provide an academic source for both academicians and managers due to investigate the relationship between critical success factors of total NPD, project achievement and company performance in a systematic manner to increase successful rate of NPD progress.

Knowledge management

2014 ◽  
Vol 14 (1) ◽  
pp. 108-134 ◽  
Author(s):  
Morteza Shokri-Ghasabeh ◽  
Nicholas Chileshe
Keyword(s):  
Knowledge Management ◽  
Success Factors ◽  
Research Study ◽  
South Australia ◽  
Lessons Learned ◽  
Extensive Literature ◽  
Management Support ◽  
Content Type ◽  
Critical Success ◽  
Methodological Triangulation

Purpose – A research study has been undertaken at the University of South Australia to introduce application of lessons learned process in construction contractors ' bidding process in the context of knowledge management. The study aims to identify barriers to effectively capture lessons learned in Australian construction industry and how knowledge management can benefit from lessons learned application. Design/methodology/approach – The research study has been undertaken through conducting a “methodological triangulation” and “interdisciplinary triangulation”. This involved an extensive literature review of knowledge management, organisation learning, lessons learned and associated processes and administration of a questionnaire to a sample of construction contractors operating in Australia to elicit opinions on the main barriers to capturing lessons learned, practices such as existence and retention of documentation procedures. A total of 81 useable responses were received from 450 organisations. Response data were subjected to descriptive and inferential statistics with correlation analysis to examine the strength of relationship among the barriers. Findings – The top-3 barriers to the effective capturing of lessons learned were “lack of employee time”, “lack of resources” and “lack of clear guidelines”, whereas, “lack of management support” was the least ranked barrier. The study established that despite the majority of the ACCs having formal procedures for recording the tenders submitted and their outcomes, only a minority actually retained the lessons learned documentation for each project. The larger contractors were found to be more aware of the importance of lessons learned documentation. A comparative analysis with previous studies also found a disparity in the ranking of the barriers. Research limitations/implications – The majority of the participants were small construction contractors in Australia. The reason is that the researchers were not aware of the contractors ' size prior to inviting them for participation in the research study. Second the findings may not generalize to other industries or to organisations operating in other countries. Originality/value – The findings of this survey help ACCs to understand the importance of lessons learned documentation as part of lessons learned implementation and identify the barriers to effectively document their lessons learned. The study provides insights on the barriers and proposes advocated solutions in form of drivers and enablers (critical success factors) of organisational learning capturing among the Australian construction contractors. By reviewing the current literature, “post-project reviews” and “lessons learned” as important elements of organisation learning knowledge transfer, are addressed. Finally, contribution of this study to knowledge and practice has been discussed in this paper.

scholarly journals IT LONG TAIL STRATEGY FOR SOFTWARE PACKAGE COMPANY

2010 ◽  
Vol 4 (2) ◽  
pp. 125
Author(s):  
Andreas Winata ◽  
Lydia Theodore ◽  
Hoga Saragih
Keyword(s):  
Business Strategy ◽  
Software Package ◽  
It Strategy ◽  
Total Revenue ◽  
Total Income ◽  
Software Developers ◽  
Long Tail ◽  
Role Of It ◽  
Identification Analysis

Long Tail Strategy is a business strategy which explains that the total revenue from the sale of non-popular products may exceed the total income from popular products. This may happen since generally there is only a small number of popular products, which is in great demand, while there are many of the non-popular types which is sold in small amounts. This research aims to better understand the role of IT behind the success of the Long Tail strategy. Results show stages of how to develop IT strategy, including identification, analysis, determines on a strategy, until implementation. The results of this study will help software developers to plan IT strategy by implementing an accurate Long Tail Strategy.Keywords: Long Tail, IT Strategy, Services, Software Package

scholarly journals Project Selection Frameworks and Methodologies for Reducing Risks in Project Portfolio Management

2017 ◽  
pp. 245-263
Author(s):  
Fabio Nonino
Keyword(s):  
Neural Networks ◽  
Portfolio Management ◽  
Success Factors ◽  
Project Selection ◽  
Project Portfolio ◽  
Project Portfolio Management ◽  
Critical Success ◽  
Innovative Methodology ◽  
Correct Level

Extracting and consolidating knowledge from past projects can help managers in selecting projects with the correct level of riskiness, while market analysis gives directions for reaching the objective of a balanced project portfolio. To this extent, the chapter discusses strategic importance of project selection and the role of risks and uncertainties in project portfolio management and presents some fundamental and innovative frameworks and project selection methodologies for balancing risks. Finally, the chapter proposes a model containing an innovative methodology, based on artificial neural networks, to help managers in balancing project portfolio and assessing projects during the selection phase on the basis of risks, uncertainties and critical success factors.

Analysis of Success Factors of Introducing SAP System for ERP Implementation in Small and Midsize Enterprises in Taiwan

2012 ◽  
pp. 252-290
Author(s):  
Hsin-Ju Wei ◽  
Chia-Liang Wei
Keyword(s):  
Enterprise Resource Planning ◽  
Success Factors ◽  
Resource Planning ◽  
Management Support ◽  
Erp Implementation ◽  
Factors Affecting ◽  
Critical Success ◽  
Data Survey ◽  
Communication And Coordination ◽  
Corporate Information Systems

Enterprise Resource Planning (ERP) has become the core of successful information management and is also the foundation of corporate information systems for treating with everything related to corporate processes. The ERP implementation has been considered a complicated process because introducing process is involved with different potential conditions and factors so that they may affect the ultimate performance of ERP systems. The aim of this study is to analyze success factors of introducing SAP system for ERP implementation in small and midsized firms. The authors first found out past critical factors affecting the ERP implementation by means of literature review in order to understand results of past studies. Next, the authors widely collected the critical success factors from previous studies and sifted out representative factors to make up a questionnaire. Through the pilot study and questionnaire revision, the authors identified the content of the questionnaire and started interviewing job. When interviewing activities were finished, they began to study and analyze the data. Survey results indicate that three of the most important factors affecting ERP implementation are “top management support and commitment”, “project manager’s competence” and “communication and coordination effectiveness”.

The Implementation of IT Business Strategy in the Construction Industry

2013 ◽  
pp. 216-246 ◽  
Keyword(s):  
Organizational Performance ◽  
Construction Industry ◽  
Business Strategy ◽  
Success Factors ◽  
Past Research ◽  
Business Strategies ◽  
It Adoption ◽  
Construction Companies ◽  
Critical Success ◽  
Use Of Technology

This chapter begins by describing the common problems associated with implementing IT business strategy that are faced by companies and other organizations, resulting in business planning that is not directly aligned with IT planning and IT investments not clearly supporting business strategies. It is stressed that all organizations should pursue strategic alignment practices to improve organizational performance when using IT-based resources. Case studies specific to the construction industry are presented to illustrate practical problems that companies face. With this background, the critical success factors of implementing IT business strategy are discussed. They mainly center around the goal of enabling businesses to reduce costs while at the same time improve IT’s contribution to their overall performance in terms of overall profit or net earnings. In the discussion, research finding of organizational success in strategic IT and business alignment are used to elaborate on the factors involved, both internal and external to the organization. Overall, the essential traits of successfully aligned organizations are mentioned. This is followed by describing a proposed model that is able to successfully address the alignment of business and IT by adopting a process-driven architecture that focuses on information management. Moving on, there are several aspects of preparing an organization for successful IT business strategy implementation. The next part describes some major steps of implementation like defining the goals and linking them to the performance criterion, focusing on the strategic intentions, adopting an effective plan, quantifying the cost and benefits of IT, measuring and tracking the results, and, last but not least, managing culture. Specifically on the construction industry, the chapter covers the main advantages and disadvantages of adopting IT to increase strategic competitiveness of construction companies. The illustrations from past research focus on links that are established between competitive advantage or project success and the use of technology. As background to proposing a set of recommendations on how IT business strategies can be implemented in design and construction firms, the case of IT adoption in the construction industry of Singapore is presented to serve as an overview of developments in this area. Based on the performance criteria established for these two types of firms in Singapore, appropriate enablers of implementation are suggested, including the kind of business strategy applicable to different firm types, through a process framework. The chapter concludes with a summary of the main points covered on the implementation of IT business strategy in the construction industry.

Improving E-Government Project Management

2012 ◽  
pp. 1314-1332
Author(s):  
Stephen K. Aikins
Keyword(s):  
Project Management ◽  
State Government ◽  
Portfolio Management ◽  
Success Factors ◽  
Stakeholder Involvement ◽  
Cost Effective ◽  
Management Support ◽  
Critical Success ◽  
Award Winning ◽  
Government Project

E-government is becoming an enabler for better government through cost-effective and efficient service delivery, and can become a useful tool for effective governance, public administration, and public sector transformation. However, e-government projects are noted for many failures due to several reasons. These include inadequate planning, poor project management, lack of top management support, lack of stakeholder involvement, scope creep, etc. Dwelling on the project management literature as well as reviews of award winning e-government project and portfolio management best practices in a state government and a local utility district, this chapter concludes that e-government initiatives should adopt a more concrete project management methodology, align e-government goals with organizational strategic goals, develop project management competences, as well as understand and apply critical success factors to ensure the successful planning and implementation of e-government projects.

The Critical Success Factors of Web-Based Supply Chain Collaboration Adoption

2010 ◽  
pp. 1956-1976
Author(s):  
Saad Ghaleb Yaseen ◽  
Khaled Saleh Al Omoush
Keyword(s):  
Supply Chain ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Processes ◽  
Supply Chain Collaboration ◽  
Management Support ◽  
Web Based ◽  
Performance Effectiveness ◽  
Critical Success ◽  
And Performance

This chapter aims to identify the Critical Success Factors (CSFs) and outcomes of Web-based Supply Chain Collaboration (SCC). A total of 230 questionnaires were initially distributed to sample respondents of seven manufacturing firms in Jordan that use Web systems to collaborate with supply chain members. The results showed that top management support, IT infrastructure, training and education, business processes reengineering, trust among partners, open information sharing, and performance measurement are critical factors for Web-based SCC implementation success. In addition, this study revealed that Web-based SCC implementation is positively related to supply chain relationship quality, performance effectiveness, and performance efficiency.

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