Politics and Merit: Can They Meet in a Public Service Model?

1988 ◽  
Vol 8 (2) ◽  
pp. 7-19 ◽  
Author(s):  
Patricia W. Ingraham ◽  
Carolyn Ban
Keyword(s):  
Public Service ◽  
Public Interest ◽  
Joint Action ◽  
Critical Role ◽  
Career Commitment ◽  
Service Model ◽  
The Public ◽  
Effective Governance ◽  
New Public ◽  
Political Appointee

This analysis examines existing models of career bureaucrat and political appointee relationships and asks: to what extent is the broader purpose of public service for both politicals and careerists considered? Because most current models focus on career responsibilities, but exclude the special public responsibilities of political managers, a new “Public Service Model” is proposed. The new-model proposes a joint political-career commitment to serving the public interest and a heightened recognition of the value of both sets of public executives. Both have a critical role to play in democratic policy processes; joint action and cooperation are essential to effective governance.

scholarly journals OPTIMALISASI PELAYANAN PUBLIK DALAM PERSPEKTIF NEW PUBLICK SERVICE PADA BADAN PENDAPATAN DAERAH KOTA MAKASSAR

2019 ◽  
Vol 1 (1) ◽  
pp. 01-13
Author(s):  
Nani Harlinda Nurdin
Keyword(s):  
Public Service ◽  
Public Interest ◽  
Purposive Sampling ◽  
The Public ◽  
New Public

ABSTRACT Penelitian ini bertujuan untuk mengetahui pelayanan yang diberikan oleh Badan Pendapatan daerah Kota Makassar dalam melaksanakan pelayanan publik khususnya dalam pemberian perizinan reklame dalam perspekktif New Public Service. Penelitian ini menggunakan  pendekatan kualitatif dan pemilihan informan dilakukan dengan menggunakan teknik purposive sampling. Hasil penelitian menunjukkan bahwa  Badan Pendapatan Daerah Kota Makassar belum sepenuhnya menjalankan prinsip-prinsip New Public Service utamanya pada  prinsip Seeks The Public Interest dan Value Citizenship over Entrepreneurship serta pada prinsip Value People, Not Just Productivity,  karena masih terjadi perbedaan antara pelayanan yang diberkan pada perizinan reklame yang berbayar dengan perizinan reklame yang tidak berbayar, sedangkan keduanya mempunyai tujuan untuk kepentingan publik.Sehingga perlu membuat strategi untuk merumuskan sasaran yang hendak dicapai dan cara–cara untuk mencapai sasaran tersebut. Sasaran yang tepat merupakan acuan untuk melakukan pengawasan atas kinerja dan hasil kerja yang secara  spesifik  dapat diukur, relevan dan jelas pelayanan serta  pengurusannya sehingga mampu mewujudkan kepuasan bagi pengguna jasa dalam kaitannya dengan optimalisasi pelayanan perizinan reklame  dalam perspektif New Public Service dan hal–hal yang berperan dalam menentukan kualitas pelayanan tersebut.

Welfare State Values and Public Service Media in the Era of Datafication

2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Kaarina Nikunen ◽  
Jenni Hokka
Keyword(s):  
Public Service ◽  
Well Being ◽  
Welfare States ◽  
Social Solidarity ◽  
Media Environment ◽  
The Public ◽  
Media Companies ◽  
Data Practices ◽  
Public Media ◽  
New Public

Welfare states have historically been built on values of egalitarianism and universalism and through high taxation that provides free education, health care, and social security for all. Ideally, this encourages participation of all citizens and formation of inclusive public sphere. In this welfare model, the public service media are also considered some of the main institutions that serve the well-being of an entire society. That is, independent, publicly funded media companies are perceived to enhance equality, citizenship, and social solidarity by providing information and programming that is driven by public rather than commercial interest. This article explores how the public service media and their values of universality, equality, diversity, and quality are affected by datafication and a platformed media environment. It argues that the embeddedness of public service media in a platformed media environment produces complex and contradictory dependencies between public service media and commercial platforms. The embeddedness has resulted in simultaneous processes of adapting to social media logics and datafication within public service media as well as in attempts to create alternative public media value-driven data practices and new public media spaces.

scholarly journals THE RELATIONSHIP BETWEEN PUBLIC SERVICES MOTIVATION AND ETHICAL LEADERSHIP WITH ORGANIZATION PERFORMANCE AT MILITARY TRAINING ACADEMY, NDUM.

2021 ◽  
Vol 4 (18) ◽  
pp. 01-08
Author(s):  
Fauzahani Pairan ◽  
Jessica Hai Liaw Ong ◽  
Mohd Juraimy Kadir ◽  
Nora Ibrahim
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Ethical Leadership ◽  
Public Interest ◽  
High Performance ◽  
Military Training ◽  
Public Service Motivation ◽  
Quantitative Research Methods ◽  
The Public ◽  
The Relationship

A public organization is an important sector in the administration of the Nation and it needs to remain relevant and accepted by society. The sub-sector such as services and security are the most important organizations that require high performance in society and the country to ensure security is always guaranteed. Military Training Academy, NDUM is an organization involved in various security and humanitarian operations either nationally or internationally. Accordingly, this study was conducted to assess employee motivation in public service activities by using the Public Service Motivation Model (PSM). The elements contained in the model are an attraction to public policymaking, commitment to the public interest, self-sacrifice, compassion, and ethical leadership. This study aims to analyze the relationship between Public Service Motivation (PSM) and organizational performance with ethical leadership among employees in Military Training Academy, NDUM. Quantitative research methods were used and questionnaires have been distributed to staff and instructors in Military Training Academy, NDUM, located in Kuala Lumpur by distributing the questionnaire and analyzed using SPSS 19. The results of this study showed that the attraction towards public policy-making (t=1.927, p>0.01), commitment to public interest (t=0.289, p>0.01), self-sacrifice (t=1.623, p>0.01), compassion (t=0.704, p>0.01) and ethical leadership (t=7.071, p<0.01). Ethical leadership encourages employees to participate in community service programs and improve organizational performance.

scholarly journals WADUL-E AS THE IMPLEMENTATION OF E-SERVICE IN THE NEW PUBLIC SERVICE PARADIGM

2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Afif Al Farizi ◽  
Dian Suluh Kusuma Dewi ◽  
Insyira Yusdiawan Azhar
Keyword(s):  
Public Service ◽  
Sampling Technique ◽  
Qualitative Approach ◽  
Regional Government ◽  
Real Situation ◽  
The Public ◽  
Public Servant ◽  
New Public ◽  
Service Paradigm

This study aims to determine how the application of the New Public Service concept to the WADUL-E Service (Aspiration and Electronic Complaints Forum) in Pacitan Regency. This study used a qualitative approach and the determination of informants using the purposive sampling technique. The results showed that the concept of the New Public Service was not fully applicable to the Pacitan WADUL-E Service, because the researchers did not find data related to the 6th indicator, which is serving not directing which contains the position of the leader here, not as the owner but as a public servant or public servant. However, the rest of the concept of the new public service is in accordance with the real situation in the Pacitan Wadule Service. Hence, it is necessary to have in-depth research to find out the leadership side in the service. Based this research, it can be conculed that it is one of the public innovation efforts created by the Pacitan Regency Government is to provide Complaint Services in the form of WADUL-E Services of Pacitan Regency which was formed and inaugurated on March 14, 2018. By utilizing this service, it is hoped that the aspirations and complaints of the Pacitan citizens are connected to regional government. Keywords: E-Service, New Public Service, WADUL-E Pacitan

The Manifestation of New Public Service Principles in Issuance of Emergency Use Authorization of COVID-19 Vaccine by BPOM

2021 ◽  
Vol 2 (2) ◽  
pp. 229
Author(s):  
Alexander Arie Sanata Dharma
Keyword(s):  
Public Service ◽  
Regulatory Authority ◽  
Vaccine Development ◽  
Secondary Data ◽  
Quality Standard ◽  
Sources Of Information ◽  
Health Crisis ◽  
The Public ◽  
New Public ◽  
One Year

The COVID-19 pandemic has lasted more than one year, and vaccines are the primary expectation of ending it. The vaccine development successfully accelerated from 10-15 years to only about 12-16 months through several adjustments. In a health crisis, the vaccine can be accepted through Emergency Use Authorization (EUA) by a country's regulatory authority. In Indonesia, the role is carried out by the Indonesia Food and Drug Administration (BPOM). This study proposes analyzing the manifestation of the principles of the New Public Service in issuing EUA for the COVID-19 vaccine. This research uses qualitative methods through secondary data analysis on written sources of information such as websites, reports, social media, books, and journals. Based on the analysis, in issuing the EUA COVID-19 vaccine, BPOM has performed the principles of the New Public Service. BPOM, with all stakeholders, insisted on their values (quality, safety, and efficacy) to facilitate the EUA process due to the urgency of the emergency. With this effort, the public can afford vaccines that safe and meet the efficacy and quality standard within the expected time.Keywords : COVID-19, Emergency Use Authorization, Indonesia FDA, New Public Service

Does Citizens’ Self-Identification of Their Public Role Affect Their Satisfaction with Public Services?

2020 ◽  
Vol 35 (1) ◽  
pp. 75-100
Author(s):  
Hemin Choi ◽  
Jong Seon Lee
Keyword(s):  
Public Service ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
Public Role ◽  
New Public ◽  
Significant Difference ◽  
Service Expectations ◽  
Manova Analysis

This study investigates how citizens define their role qua citizen and how the public role they assign themselves matters in their assessment of satisfaction with public service performance. We compared survey respondents who identified their citizen role as customer (n=280), partner (n=353) or owner (n=467) to test this relation. Theoretically, the dominance of New Public Management (NPM) scholarship has resulted in the framing of citizens as simply customers, but our empirical study finds that citizens consider themselves more as partners or owners of government. This mismatch in conception was our research hypothesis for further research. We then ran a number of t-tests and carried out a MANOVA analysis, the results of which indicate that there is a significant difference between the customer and partner groups regarding expectations and satisfaction on the quality of their living area but not regarding performance. There is also evidence that shows that the role citizens assign to themselves is related to their public service expectations but that the connection between their view of their role and their assessment of performance is weak.

Urban Green Innovation

2021 ◽  
pp. 138-153
Author(s):  
José G. Vargas-Hernández
Keyword(s):  
Public Interest ◽  
Environmental Sustainability ◽  
Capacity Planning ◽  
Social Inclusion ◽  
Institutional Design ◽  
Critical Role ◽  
Green Innovation ◽  
Urban Green ◽  
The Public ◽  
Innovation Capacity

This chapter has the objective to analyze the elements of urban green innovation based on the guarantee the public interest, decentralize the infrastructure to democratize the territory, and innovating the institutional design to address the complexity of the challenges in the city. The method employed is the critical analysis supported by a review of the literature and consult to experts in the field. It is concluded that the urban green innovation capacity planning has a critical role in urban innovation development in specific areas of economic growth, social inclusion and equality, environmental sustainability, health, education, business, etc. To achieve these aims, urban green innovation requires to guarantee the public interest, the democratization of the territory, and the new institutional design.

Territory Democratization and Institutional Design in Urban Green Innovation

2020 ◽  
pp. 95-110
Author(s):  
José G. Vargas-Hernández
Keyword(s):  
Public Interest ◽  
Environmental Sustainability ◽  
Capacity Planning ◽  
Social Inclusion ◽  
Institutional Design ◽  
Critical Role ◽  
Green Innovation ◽  
Urban Green ◽  
The Public ◽  
Innovation Capacity

This chapter has the objective to analyze the elements of urban green innovation based on the guarantee of the public interest to decentralize the infrastructure to democratize the territory and innovate the institutional design to address the complexity of the challenges in the city. The method employed is the critical analysis supported by a review of the literature and consultation of experts in the field. It is concluded that the urban green innovation capacity planning has a critical role in urban innovation development in specific areas of economic growth, social inclusion and equality, environmental sustainability, health, education, business, etc. To achieve these aims, urban green innovation requires one to guarantee the public interest, the democratization of the territory, and the new institutional design.

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