Linkage Between Employee Satisfaction and Employee Performance: A Case in Banking Industry

2020 ◽  
pp. 097215092097035
Author(s):  
Sweta Mishra ◽  
Shikta Singh ◽  
Priyanka Tripathy
Keyword(s):  
Factor Analysis ◽  
Human Resource Development ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Banking Sector ◽  
Financial Institution ◽  
Employee Performance ◽  
Advanced Technology ◽  
Survey Method ◽  
And Performance

Banking sector is predominantly a customer-focused business that provides a gamut of financial services in aid of advanced technology, prompt communication system and conception of various banks to deal with multinational led environment. Some priority should be given to human resource development in order to emerge as strong and viable financial institution. So, the banking sector should emphasize on employees and how they can be satisfied, engaged and perform better. This study indicates to what extent employee satisfaction and employee performance are interlinked with each other. The purpose of this study is to explore the factors of employee satisfaction and employee performance and to establish a relationship between them. A survey method using a structured questionnaire was used to collect the responses of bankers in SBI, Bhubaneswar region. Having the data collected from 240 filled questionnaires, analysis was carried out using exploratory factor analysis, and to further validate this, structural equation modelling was developed. This was followed by a confirmatory factor analysis to establish the linkage between employee satisfaction and employee performance. The results indicated a significant relationship between employee satisfaction and performance. This study contributes to understanding of the various factors affecting employee satisfaction and performance, especially in the banking sector. By focusing on employee satisfaction, managers can keep the employees more focused, engaged and committed to their work and enhance overall productivity of the organization.

scholarly journals THE EFFECT OF WORK FROM HOME ON CORPORATE CULTURE MEDIATED BY MOTIVATION, WORK BEHAVIOR, AND PERFORMANCE

2021 ◽  
Vol 19 (3) ◽  
pp. 522-534
Author(s):  
Reny Andriyanty ◽  
◽  
Farida Komalasari ◽  
Delila Rambe ◽  
◽  
...  
Keyword(s):  
Human Resource Development ◽  
Corporate Culture ◽  
Structural Equation ◽  
Quantitative Research ◽  
Work Motivation ◽  
Employee Performance ◽  
Employee Motivation ◽  
Work Behavior ◽  
Equation Modeling ◽  
And Performance

The research aims to analyze how WFH influences corporate culture through the availability of work facilities, motivation, work behavior, and employee performance. It is quantitative research using structural equation modeling. Data were obtained from 32 respondents that spread across Jakarta, Bekasi, and West Java. The results of this research show that WFH significantly affects the employee’s motivation. On the other hand, WFH has a significant direct effect on work motivation. Work motivation significantly affects work behavior. Work behavior affects employee performance significantly, and performance has a significant effect on innovative corporate culture. The analysis on the specific indirect effect resulted in significantly influencing innovation corporate culture from home through employee motivation, work behavior, and employee performance. Further research could explore the WFH-implementing mechanism as part of a culture of innovation for sustainable human resource development in the new-normal era of Indonesian companies

scholarly journals Work Discipline, Competence, Empowerment, Job Satisfaction, and Employee Performance

2019 ◽  
Vol 8 (3) ◽  
pp. 7209-7215
Keyword(s):  
Job Satisfaction ◽  
Spatial Planning ◽  
Structural Equation ◽  
Employee Performance ◽  
Civil Servants ◽  
Equation Modeling ◽  
Survey Method ◽  
Weighted Mean ◽  
The Republic ◽  
And Performance

The results of the study indicate that employees were not satisfied with their work discipline, competence, and empowerment. Thus, job satisfaction cannot be compared to employee performance. Applying a survey method to reveal the perceptions of 376 employees of the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency of the Republic of Indonesia, starting from August 2016 - August 2017, this study reveals work discipline, competence, and empowerment had implications for job satisfaction in improving employee performance. Data were analysed descriptively (weighted mean score) and inferentially (Structural Equation Modeling). The results showed that: (1) Work discipline, competence, empowerment, job satisfaction and performance of the civil servants at the Ministry of Agrarian and Spatial Planning/National Land Agency of the Republic of Indonesia were in “good” category, albeit not optimal; (2) Work discipline, competence, and empowerment simultaneously and partially had significant effect on civil servants’ job satisfaction at the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency of the Republic of Indonesia; and (3) Work discipline, competence, and empowerment both directly and indirectly (through Job Satisfaction) were simultaneously and significantly related to the performance of civil servants of the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency of the Republic of Indonesia.

scholarly journals The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance

2021 ◽  
Vol 10 (6) ◽  
pp. 93-100
Author(s):  
Desi Tri Kurniawati ◽  
M Abdi Dzil Ikhram W ◽  
Pusvita Yuana
Keyword(s):  
Knowledge Sharing ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Model ◽  
Mediating Role ◽  
Use Of Technology ◽  
Task Technology Fit ◽  
And Performance

Public service offices are currently required to provide services effectively and efficiently. Therefore, technology plays a role in helping employees to be able to finish the job. The use of technology makes employees able to achieve high satisfaction and productivity. To be able to take advantage of existing technology, a collaboration between employees is needed through knowledge sharing. This study focuses on the context of the role of task-technology fit in mediating the relationship of knowledge sharing intention to employee satisfaction and performance. This is explanatory research was conducted through a  survey of  412 employees of the State Treasury Service Office (KPPN) in the East Java Province. The structural Equation Model (SEM) approach was used and 214 questionnaires were processed with WarpPLS. The results of this study indicate that knowledge sharing, intention affects task-technology fit (TTF) and task-technology fit (TTF) also has a significant effect on employee satisfaction and performance.

scholarly journals PENGARUH BUDAYA KERJA, LINGKUNGAN KERJA DAN TUNJANGAN KINERJA TERHADAP KINERJA MELALUI KEPUASAN PEGAWAI PADA KANTOR KEMENTERIAN AGAMA KABUPATEN MOJOKERTO

2020 ◽  
Vol 1 (2) ◽  
pp. 60-75
Author(s):  
Agung Widyanarko ◽  
Sukesi Sukesi
Keyword(s):  
Job Satisfaction ◽  
Work Environment ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Modeling ◽  
Work Culture ◽  
Office Work ◽  
And Performance ◽  
Culture Work

Employee performance affects how much employees contribute to the organization. Performance affects the results or goals of the organization if performance is poor then organizational goals cannot be achieved. Many things that greatly affect an employee's performance include internal and external factors. The purpose of this study was to analyze the influence of work culture, work environment and performance benefits on job satisfaction and employee performance at the Mojokerto Regency Ministry of Religion Office.This type of research uses quantitative research, which was carried out within the Mojokerto Regency Ministry of Religion Office. Hypothesis testing using t test. The analysis technique used to test and prove hypotheses is structural equation modeling analysis with Smart PLS statistical tools.The results showed that work culture and performance benefits were statistically proven to have an influence on employee satisfaction. While the work environment does not have a significant effect on employee satisfaction at the Mojokerto Regency Ministry of Religion Office. Work culture, work environment and performance benefits are statistically proven to have a significant influence on employee performance. And employee job satisfaction is statistically proven to have a significant effect on employee performance at the Mojokerto Regency Ministry of Religion Office.

scholarly journals The Influence of Leadership Style, Competency and Compensation on Employee Performance and Its Impact on Organizational Performance in Kementerian Pertanian

FOCUS ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 28-42
Author(s):  
Sugito Efendi ◽  
Suwardi Suwardi
Keyword(s):  
Organizational Performance ◽  
Leadership Style ◽  
Structural Equation ◽  
Research Method ◽  
Quantitative Methods ◽  
Employee Performance ◽  
Equation Modeling ◽  
Survey Method ◽  
Directorate General ◽  
The Impact

This study aims to analyze the influence of leadership style, competence, compensation on employee performance and the impact on organizational performance on the employees of the Directorate General of Agricultural Infrastructure and Facilities. This study used a survey method by distributing questionnaires to employees of the Directorate General of Agricultural Infrastructure and Facilities. As the respondent. This research method uses quantitative methods with technical analysis of Structural Equation Modeling (SEM) with the AMOS version 22 application. The research sample used in this study were 158 respondents. The results showed that leadership style, competence and compensation directly had a positive and significant effect on employee performance. Leadership style, competence and compensation directly have a positive and significant effect on organizational performance. Leadership style, competence and compensation indirectly have a positive and significant effect on organizational performance through employee performance.

scholarly journals PENGARUH KEPEMIMPINAN, KEPRIBADIAN, UMUR, DAN PENDIDIKAN TERHADAP KINERJA PEGAWAI MELALUI MOTIVASI PEGAWAI BALAI PELAKSANA TEKNIS BINA MARGA WILAYAH TEGAL

2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Mr. Wasmo ◽  
Mr. Basuki
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Regression Coefficient ◽  
Employee Performance ◽  
Equation Modeling ◽  
P Value ◽  
Research Use ◽  
Leadership Motivation ◽  
And Performance

The purpose of this research is 1) to describe leadership, personality, age, education, motivation and the employee performance 2) to know the influence of leadership, personality, age, and education motivation employees to 3) to know the influence of leadership, personality, age, and education against the employee performance 4) to know the motivation to performance employees and 5) to know the influence of leadership, personality, age, and education on performance through motivation. Respondents in this study by the 107. These respondents are civil of technical execution Bina Marga Region Tegal. The methods of this research use Structural Equation Modeling (SEM) who run through AMOS as a means of the analysis. Is the between leadership, personality, age and education for employees at the motivation bina marga the tegal. This is evidenced of the value of the terstandar regression (beta) leadership motivation to obtain value of 0,11, to obtain personality motivation value of 0,32, my motivation to obtain value of -0,19 and education motivation to obtain value of 0,23 and more tender testing obtained value p-value very small (< 0,001). There are relations between leadership, personality, age and education of the performance of employees in city bina marga areas tegal. This is evidenced of the value of the regression coefficient terstandar (beta) leadership of the performance of have value of 0,06, personality of the performance of have value of 0,48, age of the performance of get value 0.01 and education on performance have value of 0.09 and from the testing obtained value pvalue very small (< 0,001). the incentives on performance in city bina marga areas tegal. This is evidenced of the value of the regression coefficient terstandar (beta) motivation on performance have value of 0,36 and from the testing obtained value pvalue very small (& lt; 0,001). Is the between leadership, personality, age and education on performance through motivation in city bina marga areas tegal. This is evidenced value the regression coefficient terstandar (beta) leadership, personality, of and education on performance through motivation have value of. 30 and from the testing obtained value p-value very small (< 0,001). There are relations between leadership, personality, age and education through motivation to performance in the region tegal bina marga.This is evidenced value regression coefficient terstandar (beta) leadership, personality, age) and education on performance through motivation for value of 0,30 and more tender testing obtained value p-value very small (< 0,001). Keywords: leadership, personality, age, education, motivation and performance.

scholarly journals Analysis of Employee Satisfaction and Performance Based on the Characteristics of Compensation Systems and Organizational Culture in Hospital dr. Soepraoen Malang

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Untung Slamet Suhariyono
Keyword(s):  
Organizational Culture ◽  
Significant Influence ◽  
Employee Satisfaction ◽  
Quantitative Research ◽  
Employee Performance ◽  
Compensation System ◽  
Design Data ◽  
Compensation Systems ◽  
And Performance ◽  
Performance Satisfaction

This study aims to determine the effect of Employee Satisfaction and Performance based on the Characteristics of Compensation Systems and Organizational Culture in the Hospital of Dr. Soepraoen Malang. This study uses a quantitative research method research design. Data collected using a questionnaire on 100 permanent employee respondents at Soepraoen Hospital Malang.Independent variables of this study are Job Satisfaction and Employee Performance. The dependent variable of this study is the Compensation System and Organizational Culture. The results of the study show (1) Employee satisfaction has a significant influence on the compensation system; (2) Organizational culture has a significant influence on employee satisfaction; (3) Compensation has a significant influence on employee performance;(4) Organizational culture has a significant influence on employee performance; (5) Compensation has a significant effect on employee performance through employee performance satisfaction at the Hospital. II dr. Soepraoen; (6) Organizational culture has a significant influence on employee performance through employee performance satisfaction at the Tk Hospital. II dr. Soepraoen.

scholarly journals Exploring the influence of training and development on employee’s performance: Empirical evidence from the Indian tourism industry

2022 ◽  
Vol 12 (2) ◽  
pp. 89-100 ◽  
Author(s):  
Mohd Arwab ◽  
Jamal Abdul Nasir Ansari ◽  
Mohd Azhar ◽  
Mohd Ashraf Ali
Keyword(s):  
Human Resource Development ◽  
Structural Equation ◽  
Employee Performance ◽  
Strong Relationship ◽  
Training And Development ◽  
Theoretical Explanation ◽  
Tourism Industry ◽  
Travel And Tourism ◽  
Different Dimensions ◽  
Travel Industry

The aim of this paper is to explore the influence of training and development on employee’s performance through different dimensions. Moreover, this study proposes a model in the area of human resource development to be used for testing and improving the performance of employees in the Indian travel and tourism sector. An integrated model was developed highlighting the relationship between the training and development and employee performance. Using the sample of 146 employees, structural equation modelling (SEM) was employed to validate the hypothesized relationship by evaluating the responses of employees working in the Indian travel agencies. The findings of this study demonstrate a strong relationship between training and development and employee performance in the travel industry and also can be used by managers and HR professionals for organizing exclusive training programs for improving employee's performance based on the dimensions used in this paper. The present study provides an empirical and theoretical explanation of different dimensions associated with training and development and employee performance, especially in the Indian tourism industry.

scholarly journals Pengaruh Pengembangan Sumber Daya Manusia Dan Religiusitas Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Bank Unit Usaha Syariah Di Kota Palembang

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Menik Lestari ◽  
Dinnul Alfian Akbar ◽  
Chandra Zaky Maulana
Keyword(s):  
Job Satisfaction ◽  
Human Resource Development ◽  
Human Resource ◽  
Structural Equation ◽  
Employee Performance ◽  
Resource Development ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Purposive Sampling

This research uses quantitative research, the aim is to determine the influence of human resource development, religiosity, on employee performance with job satisfaction as an intervening variable. In this study, data was collected by distributing questionnaires to 100 employees using a purposive sampling method to determine respondents' responses to existing variables. The analysis was performed using the method of Structural Equation Modeling (SEM) based on partial least square (PLS). The results of the analysis show that human resource development has no effect on employee performance, religiosity has a positive and significant effect on employee performance. Human resource development has a positive and significant effect on job satisfaction, religiosity has a positive and significant effect on job satisfaction, and job satisfaction variables have a positive and significant effect in moderating human resource development on employee performance and religiosity on employee performance. This means that the more often human resource development is given, the higher the employee's performance and the higher the employee's religiosity, the higher the employee's performance will be and will result in job satisfaction for employees at the Sharia Business Unit Bank in Palembang City.  Keywords: Human Resources Development, Religiosity, Employee Performance, and Job Satisfaction.  AbstrakPenelitian ini menggunakan jenis penelitian kuantitatif, tujuannya yaitu untuk mengetahui besarnya pengaruh pengembangan sumber daya manusia, religiusitas, terhadap kinerja karyawan  dengan kepuasan kerja sebagai variabel intervening. Dalam penelitian ini data dikumpulkan dengan meyebarkan kuesioner terhadap 100 karyawan menggunakan metode purposive sampling untuk mengetahui tanggapan responden terhadap variabel yang ada. Analisis dilakukan dengan menggunakan metode Structural Equation Modelling (SEM) berbasis partial least square (PLS). Hasil analisis menunjukkan bahwa pengembangan sumber daya manusia tidak terdapat pengaruh terhadap kinerja karyawan, religiusitas berpengaruh positif dan signifikan terhadap kinerja karyawan. Pengembangan sumber daya manusia berpengaruh positif dan signifikan terhadap kepuasan kerja, religiusitas berpengaruh positif dan signifikan terhadap kepuasan kerja, Dan variabel kepuasan kerja berpengaruh positif dan signifikan dalam memoderasi antara pengembangan sumber daya manusia terhadap kinerja karyawan dan religiusitas terhadap kinerja karyawan. Ini berarti semakin sering pengembangan sumber daya manusia diberikan maka semakin tinggi kinerja karyawan dan semakin tinggi religiusitas karyawan maka kinerja karyawan akan semakin tinggi dan akan menghasilkan kepuasan kerja bagi karyawan pada Bank Unit Usaha Syariah di Kota Palembang.  Kata Kunci: Pengembangan Sumber Daya Manusia, Religiusitas, Kinerja Karyawan, dan Kepuasan Kerja.

scholarly journals Employee Engagement as a Performance Driver of State-Owned Enterprises (SOE’s) in Indonesia

2019 ◽  
Vol 9 (2) ◽  
pp. 5148-5153
Keyword(s):  
Employee Engagement ◽  
Financial Management ◽  
Structural Equation ◽  
Employee Performance ◽  
Emotional Engagement ◽  
Survey Method ◽  
Communication Techniques ◽  
Communication Technique ◽  
Total Performance ◽  
A Performance

One of the key elements in the operational performance of State-Owned Enterprises (SOEs) is the improvement of quality planning, human resources (HRs), and financial management that can serve as a monitoring tool as well as a performance driver. Herein, the research examined the extent to which employee engagement, comprised of cognitive engagement, emotional engagement, and behavioral engagement could drive employee performance in Indonesian SOEs. The research was conducted with a survey method to 429 middle managers in 141 SOEs in Indonesia. Data were collected through an indirect communication technique using a questionnaire and direct communication techniques using limited interviews and documentary studies. Data were analyzed descriptively through weighted averages and inferentially through Structural Equation Modelling (SEM). The results of the study show that: Employee engagement in Indonesian SOEs was in the “good” category, but not optimal. The performance of the SOEs managers was measured based on the total performance scorecard (TPS). Employee engagement (cognitive, emotional, and behavioral) partially and simultaneously contributed positively and significantly to the improvement of the performance of Indonesian SOEs based on the total performance scorecard

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