Measuring Total Reward Satisfaction: Scale Development and Empirical Validation for Public Sector Employees in India

Metamorphosis ◽  
2021 ◽  
pp. 097262252110418
Author(s):  
Hareendrakumar VR ◽  
Suresh Subramoniam ◽  
Bijulal D
Keyword(s):  
Factor Analysis ◽  
Public Sector ◽  
Organizational Performance ◽  
Reliability And Validity ◽  
Poor Performance ◽  
Measurement Scale ◽  
Contributing Factors ◽  
Satisfaction Scale ◽  
Total Reward ◽  
Indian Context

The poor performance of many public sector undertakings in India, due to ill-structured reward strategy and the resulting employee dissatisfaction leading to reduced employee loyalty, is a matter of high concern. The purpose of this study is to develop a comprehensive scale to measure employee’s total reward satisfaction by identifying the contributing factors and test its empirical validity in the Indian context. A suitable instrument was developed by adapting the items associated with five major dimensions of rewards identified from the literature in addition to other relevant items to the Indian context. Sample data was collected from various public sector industries in South India. The exploratory factor analysis revealed seven factors as the total reward dimensions instead of five in the base model. Confirmatory factor analysis confirmed the reliability and validity of the instrument. This validated measurement scale with 23 items and seven dimensions can be used as an effective tool for assessing employee satisfaction based on their various reward dimensions and make necessary modifications in the prevailing rewarding pattern for better employee and organizational performance.

The assessment of perceived information pollution in banking sector

2018 ◽  
Vol 35 (2) ◽  
pp. 68-76 ◽  
Author(s):  
Qaisar Iqbal ◽  
Siti Hasnah Hassan ◽  
Noor Hazlina Ahmad
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Information Quality ◽  
Discriminant Validity ◽  
Banking Sector ◽  
Reliability And Validity ◽  
Measurement Scale ◽  
Area Of Interest ◽  
The Social ◽  
Relationship Of

Infollution management is a substantial dilemma in this century. There is lacking empirical evidence about infollution management. Perceived infollution has been explored based on information quality. This study aims to identify the factors of perceived infollution (information pollution) and validate those factors using confirmatory factor analysis (CFA). Researchers have personally collected data from employees of the banking sector. Factor analysis was performed to explore the factors using Statistical Package for the Social Science, and CFA was conducted to check the reliability, validity, and the model fitness in SmartPLS. The scale developed in this study has exhibited high values of reliability and validity and ensured the presence of both discriminant validity and convergent validity. The newly developed scale of perceived infollution provides a basis for most of the academicians and researchers to empirically investigate the relationship of perceived infollution with individual’s performance and organizational effectiveness, which is considered an important area of interest among the academic researchers in recent years. Extent literature review suggests that it is the first study conducted to develop measurement scale of perceived infollution (information pollution).

Stadium atmosphere: scale development and validation in Indian context

2015 ◽  
Vol 7 (1) ◽  
pp. 45-66 ◽  
Author(s):  
M.S. Balaji ◽  
Rajdeep Chakraborti
Keyword(s):  
Reliability And Validity ◽  
Measurement Scale ◽  
Limited Attention ◽  
Content Type ◽  
Quantitative Studies ◽  
Indian Context ◽  
Management Area ◽  
Validity Tests ◽  
Spectator Attendance ◽  
Development And Validation

Purpose – This paper aims to develop a scale for stadium atmosphere in the Indian context. This is considered as a key area for sports managers, as stadium attendance contributes toward the teams revenues. Moreover, while the importance of environment is well-established in the marketing literature, stadium atmosphere has received limited attention. Design/methodology/approach – Through qualitative and quantitative studies in five different phases, a 14-item four-dimension stadium atmosphere scale was developed that included physical layout, facility aesthetics, entertainment experience and social interaction. Findings – The stadium atmosphere scale developed in this study demonstrates sound psychometric properties based on various reliability and validity tests as well as scale replications using different samples. Practical implications – The stadium atmosphere scale developed will be of particular use for sports marketers and management. It could be inferred that the stadium managers could expect high spectator attendance and satisfaction by focusing on stadium atmosphere factors such as the accessibility of seats and allocation of seat spaces, stadium architecture, the game characteristics and the attitudes and behaviors of stadium employees during live games. Originality/value – The present study addresses a key gap identified in the sports marketing and management area. The study adds to the conceptual understanding of the stadium atmosphere construct and empirically demonstrates the measurement scale for the construct.

scholarly journals Reliability and Validity of Healthy Fitness Measurement Scale Version1.0 (HFMS V1.0) in Chinese Elderly People

2021 ◽  
Author(s):  
Qian Liu ◽  
Hui Zhou ◽  
Heng Qiu ◽  
Chen Huang ◽  
Lijie Jiang ◽  
...  
Keyword(s):  
Factor Analysis ◽  
Elderly People ◽  
Reliability And Validity ◽  
Sampling Technique ◽  
Measurement Scale ◽  
Cronbach’S Alpha ◽  
Cross Sectional ◽  
Cronbach's Alpha ◽  
Confirmatory Factor ◽  
Acceptable Reliability

Abstract Purpose. We examined the reliability and validity of the Healthy Fitness Measurement Scale Version 1.0 (HFMS V1.0) specifically on elderly people in China.Methods. We carried out a cross-sectional study in December 2020 and enrolled 800 elderly people through stratified sampling technique. The level of healthy fitness was measured using the HFMS V1.0. The Cronbach's alpha coefficient, split-half reliability, test-retest reliability, convergent and discriminant construct validity, exploratory factor and confirmatory factor were calculated for assessing the reliability and validity of HFMS V1.0.Results. The valid samples were comprised of 777 samples (with a mean age of 71.81 ±8.36 years), 382(49.2 %) were women. HFMS V1.0 consists of 8 dimensions and 38 items. The scale had acceptable reliability (Cronbach's alpha = 0.920, split-half = 0.946, test-retest = 0.878). The correlation of each item, dimension and subscales ranged from 0.528 to 0.888 (p < 0.001). Exploratory factor analysis uncovered 11 factors with the cumulative contribution rate of 68.09% and all factor loads over 0.40. The item distribution was consistent with the initial expectation of the scale. The confirmatory factor analysis indicated good fit: CMIN/DF=2.773, RMSEA=0.048, IFI=0.915, TLI=0.904, CFI=0.915.Conclusion. HFMS V1.0 was shown to have acceptable reliability and validity. Collectively, HFMS V1.0 is reliable and efficient to measure the healthy fitness of elderly people.

A psychometric validation of the happiness at workplace scale

2019 ◽  
Vol 52 (1) ◽  
pp. 15-34
Author(s):  
Mansi Rastogi
Keyword(s):  
Factor Analysis ◽  
Psychometric Properties ◽  
Knowledge Workers ◽  
Descriptive Analysis ◽  
Reliability And Validity ◽  
Psychometric Validation ◽  
Short Version ◽  
Order Structure ◽  
Content Type ◽  
Indian Context

Purpose With intention to promote growth of happiness literature in non-western settings and facilitate positive interventions at workplace, the purpose of this paper is to examine the psychometric properties and validate the short version of happiness at workplace (S-HAW) scale using knowledge workers’ sample in the Indian context. Design/methodology/approach The S-HAW scale was validated using data from 226 Indian knowledge workers from public and private sector organisations. The mixed-mode approach was used for collecting data, whereas factor structures, reliability and validity scores were also examined with the help of SPSS AMOS 21. The study included initial descriptive analysis, item analysis, exploratory factor analysis and confirmatory factor analysis. Findings The results of the study discovered that psychometric properties of the S-HAW scale were similar to those of originally developed scale when applied in the Indian context. Hence, the higher-order structure was retained in Indian settings. Originality/value Despite the changes in work-related values and societal structures between Western and Asian nations, this study provides a significant contribution to empirically confirming that the different cultural scales can also show good fits in Collectivist cultures. The study can bridge the gap between Asian and Western nations with the uniform measure of HAW. Thus, more cross-cultural studies usually comparative in nature welcomed with S-HAW Indian version scale for knowledge workers.

Service quality dimensions of ride-sourcing services in Indian context

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tejas R. Shah
Keyword(s):  
Factor Analysis ◽  
Service Quality ◽  
Reliability And Validity ◽  
Mobile App ◽  
Security And Privacy ◽  
Content Type ◽  
Indian Context ◽  
Quality Dimensions ◽  
Service Quality Dimensions

PurposeThis paper aims to identify the dimensions of service quality in the case of ride-sourcing services in Indian context.Design/methodology/approachThe service quality dimensions of ride-sourcing services are identified using an exploratory factor analysis (EFA). Further, the reliability and validity of the factors are established through confirmatory factor analysis (CFA) using AMOS.FindingsThe service quality dimensions of ride-sourcing services are identified: comfort, internal environment, safety and personnel, mobile convenience and reliability, mobile system efficiency and availability, mobile customer service and billing and mobile security and privacy.Research limitations/implicationsThe various dimensions are identified to measure service quality of ride-sourcing services in India. So, these dimensions can be tested for ride-sourcing services of countries having similar culture as India.Practical implicationsThe proposed dimensions can be used as a diagnostic tool to identify and compare important criteria for service quality of ride-sourcing services.Originality/valueMost relevant studies about dimensions of service quality for ride-sourcing services do not have stable factor structure. The dimensions identified include the traditional taxi service quality and mobile app service quality, which are not covered in current literature.

Family Life Satisfaction Scale—turkish Version: Psychometric Evaluation

2016 ◽  
Vol 44 (4) ◽  
pp. 631-639 ◽  
Author(s):  
Arzu Taşdelen-Karçkay
Keyword(s):  
Life Satisfaction ◽  
Factor Analysis ◽  
Family Life ◽  
Convergent Validity ◽  
Satisfaction With Life ◽  
Reliability And Validity ◽  
Satisfaction With Life Scale ◽  
Satisfaction Scale ◽  
The Family ◽  
Life Satisfaction Scale

My aim was to adapt the Family Life Satisfaction Scale, which was developed by Barraca, Yarto and Olea (2000), for use with a Turkish sample and to examine the adapted scale's reliability and validity. In Study 1, I administered the translated scale to 441 participants from a range of age groups, and in Study 2 the finalized scale's reliability and validity were assessed with a separate sample (N = 506). Further, in Study 3, I examined the convergent validity of the FLSS by comparing it with the Satisfaction With Life Scale, in a sample of 436 Turkish students in grades 9–12. The results of confirmatory factor analysis verified the scale's single-factor model, and exploratory factor analysis supported the single-dimension structure of the original scale. Tests for convergent validity yielded significant correlations between life satisfaction and scale scores. Both internal consistency reliability and composite reliability were .95. Corrected item–total correlations ranged from .48 to .75. Thus, results of all analyses indicated that the Family Life Satisfaction Scale, as adapted, is valid and reliable for use with Turkish samples.

scholarly journals Reliability and validity of Healthy Fitness Measurement Scale Version1.0 (HFMS V1.0) in Chinese elderly people

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Qian Liu ◽  
Hui Zhou ◽  
Heng Qiu ◽  
Chen Huang ◽  
Lijie Jiang ◽  
...  
Keyword(s):  
Public Health ◽  
Factor Analysis ◽  
Elderly People ◽  
Reliability And Validity ◽  
The Elderly ◽  
Measurement Scale ◽  
Cronbach’S Alpha ◽  
Cronbach's Alpha ◽  
Confirmatory Factor ◽  
Acceptable Reliability

Abstract Purpose We examined the reliability and validity of the Healthy Fitness Measurement Scale Version 1.0 (HFMS V1.0) specifically on elderly people in China. Methods We carried out a cross-sectional study in December 2020 and enrolled 800 elderly people through stratified sampling technique, including 777 valid samples (with a mean age of 71.81 ± 8.36 years), of which 382 cases (49.2%) were women. The level of healthy fitness was measured using the HFMS V1.0. The Cronbach’s alpha coefficient, split-half reliability, test-retest reliability, convergent and discriminant validity, exploratory factor and confirmatory factor were calculated for assessing the reliability and validity of HFMS V1.0. Results HFMS V1.0 consists of 8 dimensions and 38 items. The scale had acceptable reliability (Cronbach’s alpha = 0.920, split-half = 0.946, test-retest = 0.878). Exploratory factor analysis showed KMO value =0.927, and uncovered 10 factors with the cumulative contribution rate of 65.71% and all factor loads over 0.40. The item distribution was consistent with the initial expectation of the scale. The confirmatory factor analysis indicated good fit: CMIN/DF = 2.796, RMSEA = 0.048, IFI =0.914, TLI = 0.902, CFI = 0.913. Conclusion HFMS V1.0 was shown to have acceptable reliability and validity indices for this sample. Collectively, HFMS V1.0 is reliable and efficient to measure the healthy fitness of elderly people. It is recommended to use it among the elderly in other Chinese cities in the future to ensure uniformity and objectivity. This scale can be carried out to evaluate of the effectiveness of public health measures in improving the healthy fitness level of the elderly and optimizing public health policies.

Measuring service quality in pharmaceutical supply chain – distributor’s perspective

2016 ◽  
Vol 10 (3) ◽  
pp. 258-284 ◽  
Author(s):  
Uma Maheswari Devi Parmata ◽  
Sankara Rao B. ◽  
Rajashekhar B.
Keyword(s):  
Factor Analysis ◽  
Supply Chain ◽  
Service Quality ◽  
Reliability And Validity ◽  
Quality Measurement ◽  
Measurement Scale ◽  
Pharmaceutical Supply Chain ◽  
Content Type ◽  
Perceived Service Quality ◽  
Four Dimensions

Purpose The aim of this paper is to contribute to the services marketing literature by developing a scale based on Parasuraman’s SERVQUAL scale for the measurement of distributor perceived service quality at the distributor–manufacturer interface of the pharmaceutical supply chain. Design/methodology/approach Based on a literature review and discussions with experts, a questionnaire was designed basing on the widely used service quality measurement scale (SERVQUAL). Personal survey was conducted among selected distributors spread over three major cities of the Indian pharmaceutical market. The study used the exploratory factor analysis to identify the critical factors of service quality followed by the confirmatory factor analysis (AMOS 20). Findings A valid scale with four dimensions – (reliability, assurance, responsiveness and communication) and 13 items for measuring the distributor perceived service quality was developed which also satisfied all the reliability and validity tests. The findings of the present study indicate that distributor perceived service quality has an effect on satisfaction. Practical implications The proposed scale is an attempt to explore the less researched area. This study will give further insights to researchers to measure service quality at different phases of the pharmaceutical supply chain. The study is limited to three cities; it can be extended to other regions of the country. This study will be helpful to the practicing managers to measure the service quality and improve the performance in the pharmaceutical supply chain. Social implications Service quality in pharmaceutical supply chain is very important, as it directly effects the health of the people, so the proposed scale can be used to control the quality of service. Originality/value The scale developed in this study can also be used for measuring distributor perceived service quality in other manufacturing sectors. This research provides direction and scope for further research to develop new concepts and models in measuring service quality in the supply chain.

Devolution of HRM and organizational performance: evidence from India

2010 ◽  
Vol 20 (3) ◽  
pp. 217-231 ◽  
Author(s):  
Feza Tabassum Azmi
Keyword(s):  
Organizational Performance ◽  
Human Resource ◽  
Positive Impact ◽  
Reliability And Validity ◽  
Primary Data ◽  
Equation Modeling ◽  
Research Attention ◽  
Content Type ◽  
Research Instrument ◽  
Indian Context

PurposeDevolution of human resource management to the line managers is an area that has received ample research attention, yet it remains a relatively unexplored area in the Indian context. Some researchers have examined the nature of devolution in India, but there is still a dearth of studies that establish the devolution‐organizational performance link. Thus, this paper study is carried out to explore the above link in the Indian context.Design/methodology/approachThe paper is based on primary data obtained through a structured research instrument from senior human resource executives of top ranking companies in India. Scale unidimensionality, reliability, and validity were assessed.FindingsThe structural equation modeling capabilities of LISREL 8.50 are employed to assess the relationship between devolution and organizational performance. It is found that the structural model fits the data well. The model shows that devolution has a significant direct and positive impact on organizational performance.Research limitations/implicationsThe research instrument developed for the above study has been tested in the Indian context only. It needs to be tested and cross‐validated on other samples indifferent settings, cultures, and countries to further test its unidimensionality, reliability, and validity.Practical implicationsThe paper has implications for both academicians and practitioners because it explores a largely untouched upon area in the Indian context.Originality/valueThe paper is unique in the sense that it develops a reliable and valid instrument for measuring devolution and then explores the devolution‐performance link.

Research on scale development of consumption rituals

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xianzheng Fei ◽  
Yajing Huang ◽  
Qian Huang
Keyword(s):  
Factor Analysis ◽  
Scale Development ◽  
Empirical Studies ◽  
Reliability And Validity ◽  
Secondary Data ◽  
Measurement Scale ◽  
Good Reliability ◽  
Content Type ◽  
Four Dimensions ◽  
Confirmatory Factor

PurposeThe current research aims to develop a measurement scale of consumption rituals. On the basis of literature review and second-hand data, this paper conceptualizes consumption rituals and compiles the initial items. Furthermore, through the scale development process, this paper constructs and verifies the four dimensions of consumption rituals, namely, uniqueness, commitment, ceremoniality and nonfunctionality.Design/methodology/approachFirst, qualitative data gathered in an open interview and secondary data from the Internet were examined, and then they were converted into initial statements. Then researchers refined and evaluated the statements to form the initial items. After two rounds of exploratory factor analysis (EFA), the items were tested and improved to make them clear representatives of the conceptual structure and the final items of the Consumption Ritual Scale were formed. Finally, through confirmatory factor analysis (CFA), the items were retested and revised, and the reliability and validity of the scale were assessed, so as to obtain the final scale.FindingsEmpirical studies show that the scale has good reliability and validity, and has good discriminative validity with related variables (such as the sense of sacredness, sense of participation, feeling of awe, sense of control and sense of identity).Originality/valueThis paper selects rituals in the consumption context as the research object, explores and verifies the conceptual dimension, constructs a four-factor dimensional model and develops a measurement scale of consumption rituals.

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