Effects of ICT Shared Mental Models on Team Processes and Outcomes

2021 ◽  
pp. 104649642199788
Author(s):  
Rebecca Müller ◽  
Conny Herbert Antoni

Although existing studies have shown that shared mental models of information and communication technology (ICT shared mental models) are related to better computer-mediated teamwork, causal effects on team processes and outcomes remain unclear. This study analyzes the effects of ICT shared mental models on team effectiveness indicators via ICT use and team communication. Results based on 69 three-person teams show that manipulated ICT shared mental models significantly influence team performance, coordination effectiveness, and affective team commitment, partially mediated by consistent ICT use in a team and team communication. Study results extend findings on antecedents, mechanisms, and effects of ICT shared mental models.

2020 ◽  
Vol 26 (7/8) ◽  
pp. 391-407
Author(s):  
Rebecca Müller ◽  
Conny H. Antoni

Purpose Virtual teams are on the rise and many companies are implementing them to compete for the most talented experts. However, the use of information and communication technology (ICT), on which virtual teams depend, often ends in communication chaos. Research has shown that shared mental models (SMM), which are knowledge structures on team level, enhance team communication. In teams, which use ICTs, shared mental models of ICTs (ICT SMM) seem to be important. However, few studies that investigated ICT SMM have used different measurements that restrict their generalization. The purpose of this study is to define ICT SMM as well as develop and validate an ICT SMM scale. Design/methodology/approach This study used a cross-sectional questionnaire in two different samples (N1 = 117 students and N2 = 165 employees). Findings The results of item and factor analyses indicated that ICT SMM contain at least two facets, ICT functionalities and task-specific ICT use and are distinct from teamwork, taskwork and temporal SMM. The ICT SMM scale reached good validity and reliability. On an individual level, ICT SMM were positively associated with perceived team performance and coordination and negatively with ineffective communication, workload and frustration. Research limitations/implications Future research using teams as sample to validate the ICT SMM scale seems to be promising. Originality/value To the best of authors’ knowledge, this is the first study that developed and validated a rating scale to measure SMM of ICT in different samples.


Mousaion ◽  
2018 ◽  
Vol 35 (4) ◽  
Author(s):  
Wuraola J. Oyedipe ◽  
Sunday O. Popoola

The study investigated the relationship between access to and use of information and communication technology and task performances of library personnel in public university libraries in South West Nigeria. The total enumeration technique was used to cover 330 library professionals working in public university libraries in the zone. A self-developed questionnaire was used to obtain data. Out of the 330 copies of questionnaire administered 248 (76.6%) copies were found useable. The findings revealed that the level of task performances of the respondents was high, and the level of access to ICT was high, while the frequency of ICT use was moderate. The results indicated that there was a positive relative effect of ICT access and use on task performances. The study also found a significant relationship between the access to ICT, ICT use and task performances of respondents, while there was a significant joint effect of access to ICT and ICT use on the task performances of library personnel. The study recommended the constant development of personnel regarding job knowledge and skills, the promotion of creativity and adaptability skills to enhance personnel task performances, while library managers should continue to make ICT tools accessible for library personnel to allow their use in improving the workflow in the library.


2020 ◽  
Vol 23 (6) ◽  
pp. 345-357
Author(s):  
Brittany L. Mitchell ◽  
Katherine M. Kirk ◽  
Kerrie McAloney ◽  
Margaret J. Wright ◽  
Tracey A. Davenport ◽  
...  

AbstractThe ‘16Up’ study conducted at the QIMR Berghofer Medical Research Institute from January 2014 to December 2018 aimed to examine the physical and mental health of young Australian twins aged 16−18 years (N = 876; 371 twin pairs and 18 triplet sets). Measurements included online questionnaires covering physical and mental health as well as information and communication technology (ICT) use, actigraphy, sleep diaries and hair samples to determine cortisol concentrations. Study participants generally rated themselves as being in good physical (79%) and mental (73%) health and reported lower rates of psychological distress and exposure to alcohol, tobacco products or other substances than previously reported for this age group in the Australian population. Daily or near-daily online activity was almost universal among study participants, with no differences noted between males and females in terms of frequency or duration of internet access. Patterns of ICT use in this sample indicated that the respondents were more likely to use online information sources for researching physical health issues than for mental health or substance use issues, and that they generally reported partial levels of satisfaction with the mental health information they found online. This suggests that internet-based mental health resources can be readily accessed by adolescent Australians, and their computer literacy augurs well for future access to online health resources. In combination with other data collected as part of the ongoing Brisbane Longitudinal Twin Study, the 16Up project provides a valuable resource for the longitudinal investigation of genetic and environmental contributions to phenotypic variation in a variety of human traits.


2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Martin Holderried ◽  
Ansgar Hoeper ◽  
Friederike Holderried ◽  
Nils Heyne ◽  
Silvio Nadalin ◽  
...  

AbstractSituations like the COVID-19 pandemic urgently require the implementation of eHealth for vulnerable patient populations. Here we quantitatively evaluate use and potential of modern information and communication technology (ICT) in solid organ transplant (SOT) recipients. We conducted a structured, questionnaire-based, cross-sectional study that was addressed to patients after kidney, liver, pancreas, or combined transplantation. We focused on: sociodemographic data, present use of digital technologies in daily life and for health reasons, patients’ eHealth literacy, and their overall attitude towards eHealth. A total of 234 patients completed the questionnaire. Most of the patients (90%) have a web-enabled computer, 78.2% have a smartphone, and 71.8% regularly search the internet for health-related information. Sixty-eight percent would like to receive discharge summaries online, and 54% would like to chat online with their physicians. Even though ICT use in daily life was age-related, no significant difference could be shown for health reasons or the type of transplanted organ. Modern ICT use is predominantly accepted for health reasons by SOT recipients. Regardless of the transplanted organ, a deeper integration of eHealth has potential for improving cross-sectoral care. To successfully implement eHealth technologies in cross-sectoral care future research should include online physician–patient communication, data security, data safety, and the aspects of quality and safety of care.


2016 ◽  
Vol 11 (2) ◽  
pp. 81
Author(s):  
Ari Widyanti ◽  
Indryati Sunaryo

Pemanfaatan teknologi informasi dan komunikasi (TIK) di usaha kecil dan menengah (UKM) di Indonesia masih pada tingkat yang belum sesuai harapan. Mempertimbangkan bahwa UKM di Indonesia banyak menyerap tenaga kerja dan menyumbang pendapatan nasional yang cukup besar, serta melihat bahwa pemanfaatan TIK di banyak industri besar telah membawa peningkatan performansi yang cukup signifikan,  peningkatan pemanfaatan TIK di UKM merupakan hal yang penting untuk dilakukan. Penelitian ini dilakukan dengan tujuan untuk memetakan tingkat pemanfaatan TIK di UKM dan mengaplikasikan intervensi kognitif dan pendekatan rantai nilai dalam meningkatkan pemanfaatan TIK di UKM. Pemetaan pemanfaatan TIK dilakukan melalui survey dengan menggunakan kuesioner terstruktur dan wawancara yang melibatkan 61 UKM di berbagai bidang di Bandung. Hasil pemetaan pemanfaatan TIK di UKM menunjukkan bahwa pemanfaatan TIK di UKM sebatas pada tujuan pemasaran produk dan sebatas pada penggunaan website. Kendala utama pemanfaatan TIK di UKM adalah faktor SDM terutama berkaitan dengan keterbatasan pengetahuan dan informasi. Berdasarkan hasil pemetaan, selanjutnya, intervensi dilakukan melalui edukasi/kampanye dengan materi mengenai rantai nilai pada 30 UKM yang bergerak di bidang fashion. Hasil intervensi menunjukkan bahwa level pengetahuan dan intensi/kemauan untuk menerapkan TIK di UKM selain untuk kepentingan pemasaran (misalnya untuk perancangan produk dan hubungan dengan pemasok) semakin meningkat. Implikasi dari hasil penelitian ini dibahas lebih lanjut.  AbstractThe use of information and communication technology (ICT) in small and medium enterprise (SME) in Indonesia is at low level. Considering that SME in Indonesia employ a lot of people and contribute to Gross Domestic Product (GDP) as well as improve performance of industries,  coupled with low level of ICT use in Indonesian SME, ICT’ used in SME must be increased. Therefore, this study aims to map the use of ICT in SME in Bandung, and to apply cognitive intervention and value chain approach in increasing ICT use in SME.Mapping of ICT use in SME was conducted by survey with structured questionnaire and interview involving 61 SME in Bandung. Result shows that ICT use in SME is limited only for product marketing and is mostly using website.  Main constraint of ICT use in SME is related with human resource capability in particular related with limited knowledge and information about ICT use. Based on mapping result, intervention was conducted through education or campaign with value chain content on 30 SME in fashion. Intervention result shows that knowledge level and intention to implement ICT in SME other than marketing purpose is increasing. Implication of the results is discussed


2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Daryanto Daryanto ◽  
Taryudi Taryudi ◽  
J D Ticoh

Authentic leadership and school culture are essential factors influenced the acceptability of information and communication technology (ICT) for school management. This study aims to determine the effect of authentic leadership on the acceptance of ICT for school management. This study was conducted using a casual survey with proportional random sampling technique. A total 191 respondents were agreed to join in this study. Data were analyzed using path analysis with Partial Least Square (PLS) approach. The results of this study showed that authentic leadership has a positive and significant impact on ICT acceptance. In conclusion, authentic leadership influenced directly and indirectly perceptions of ICT use, easy use, attitude to use, and actual ICT.


2011 ◽  
Vol 2 (2) ◽  
pp. 39-58 ◽  
Author(s):  
Kelly Burke

Though there is an extensive body of research regarding information and communication technology (ICT) use in small and medium sized enterprises (SMEs), relatively few studies have examined ICT use specifically in the subset of SMEs known as micro-enterprises. This study compares ICT use among micro-enterprises (MEs) in the agricultural sector. Factors expected to influence IC adoption include firm size, CEO education, and the type of crop produced. Results indicate extensive use of computers and the Internet, especially for functions like email, online purchasing, and online business-related research, while website ownership is less widespread. Larger MEs are more likely than smaller ones to use a computer. Among those MEs owning computers, larger ones are more likely than smaller ones to have a website and to conduct financial activities online. However, most other ICTs (email, online purchasing, etc.) are used similarly by both smaller and larger MEs. Thus, for most internet ICTs micro-enterprise growth does not result in differing adoption rates. The study also investigates micro-enterprise use of emerging social technologies like instant messaging, chat, blogging, etc. Micro-entrepreneurs’ perceptions of ICT benefits and implications for development are also discussed.


Author(s):  
Heather A. Priest ◽  
C. Shawn Burke ◽  
Danielle Munim ◽  
Eduardo Salas

Team adaptability is just beginning to be understood by researchers. Team training, team effectiveness, and adaptability have provided researchers with a pool of evidence that can be leveraged into meaningful team adaptability research. However, team adaptability is different from individual adaptability. Teams have processes that individuals do not. Furthermore, team adaptability refers to more than just effective performance. The following paper identifies 2 team processes that past literature indicates is important to adaptability (feedback and shared mental models). Theoretical issues and practical training issues are examined to help determine their role in adaptive teams.


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