Individual rationality and differences in Taiwanese spa hotel choice

2017 ◽  
Vol 24 (1) ◽  
pp. 27-40
Author(s):  
Jerry Yuwen Shiu
Keyword(s):  
Demographic Variables ◽  
Situational Factors ◽  
Individual Rationality ◽  
Moderating Effects ◽  
Value Perception ◽  
Willingness To Buy ◽  
Living Region ◽  
Dynamic Relationships ◽  
Decision Paths

This study explored a systematic framework to understand the dynamic relationships of individual rationality in spa hotel choice. Taking a relational perspective, we examined the process of net value perception linking the antecedents (i.e. quality, price and risk) and consequence (i.e. willingness to buy (WTB)), along with the moderating effects of demographic variables on the links. A survey was conducted at spa hotels in four major spa regions of Taiwan. The findings indicated that the immediate situational factors of quality and price contribute to the net value perception, which in turn leads to the WTB. Oppositely, the long-term factor of risk does not have either direct or indirect effect when making such an infrequent decision. The contrarily moderating effects of demographic variables (e.g. gender, living region and consumptive frequency) on the decision paths present managers with directions to offer proper packages to reach their target customers.

Decision-making Framework of Customer Perception of Value in Taiwanese Spa Hotels

2011 ◽  
Vol 39 (9) ◽  
pp. 1183-1192 ◽  
Author(s):  
Iuan-Yuan Lu ◽  
Jerry Yuwen Shiu
Keyword(s):  
Decision Making ◽  
Regression Analysis ◽  
Hotel Industry ◽  
Perceived Value ◽  
Service Industries ◽  
Hierarchical Multiple Regression ◽  
Customer Perception ◽  
Value Perception ◽  
Willingness To Buy ◽  
Perceived Price

In this study we examined the framework linking antecedents of perceived value and willingness to buy in the Taiwanese spa hotel industry. We developed 6 hypotheses to identify the factors that are evaluated by customers. Hierarchical multiple regression analysis of data collected from hotels in 4 major spa regions in Taiwan revealed that the source of multicollinearity among the antecedents resulted in perceived value, which was positively associated with willingness to buy, being assigned varying levels of importance. The results also confirmed the 2 distinct and different effects of perceived price to perceived value and perceived quality in the service domain. Our findings could be used for comparative studies of value perception in other service industries and cultural settings.

Service quality and global competitiveness: evidence from global service firms

2017 ◽  
Vol 27 (6) ◽  
pp. 1058-1080 ◽  
Author(s):  
Wenbin Sun ◽  
Jing Pang
Keyword(s):  
Service Quality ◽  
Service Industry ◽  
Situational Factors ◽  
Service Firms ◽  
Moderating Effects ◽  
Multiple Sources ◽  
Content Type ◽  
Global Competitiveness ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to explore the relationship between service quality and firms’ global competitiveness in the service industry. A set of moderating effects is formulated to further reveal how the relationship varies under different situations. Design/methodology/approach This paper tests the model with data collected from multiple sources such as World’s Most Admired Companies and COMPUSTAT. Two types of robust regressions for panel data are employed in the empirical model estimation. Findings Service quality is found to significantly drive global competitiveness. Specifically, its impact is stronger for large service firms and when the global environment is characterized as low munificence, high dynamism, or high complexity. Practical implications The paper provides a set of implications for managers of service firms regarding global expansion and quality management. It generates useful guidelines of maximizing the power of service quality when a firm’s global competitive advantage is considered. Originality/value This paper takes the first attempt to formulate service quality’s influence on firm’s global competitiveness with a consideration of specific situational factors.

scholarly journals Argentine Registry of neurological manifestations due to coronavirus-19 (COVID-19)

2021 ◽  
Author(s):  
Mariana Bendersky ◽  
Lucas Alessandro ◽  
Franco Appiani ◽  
Brenda Borrego Guerrero ◽  
Patricia Cairola ◽  
...  
Keyword(s):  
Demographic Variables ◽  
Neurological Symptoms ◽  
Neurological Manifestations ◽  
Cns Involvement ◽  
Term Care ◽  
Cerebrovascular Complications ◽  
Guillain Barré ◽  
Neurological Pathology ◽  
Degree Of Severity

COVID-19 disease has spread around the world since December 2019. Neurological symptoms are part of its clinical spectrum. Objective: To know the neurological manifestations in patients infected by COVID-19 in Argentina. Methods: Multicenter study conducted in adults, from May 2020 to January 2021, with confirmed COVID-19 and neurological symptoms. Demographic variables, existence of systemic or neurological comorbidities, the form of onset of the infection, alteration in complementary studies and the degree of severity of neurological symptoms were recorded. Results: 817 patients from all over the country were included, 52% male, mean age 38 years, most of them without comorbidities or previous neurological pathology. The first symptom of the infection was neurological in 56.2% of the cases, predominantly headache (69%), then anosmia / ageusia (66%). Myalgias (52%), allodynia / hyperalgesia (18%), and asthenia (6%) were also reported. 3.2% showed diffuse CNS involvement such as encephalopathy or seizures. 1.7% had cerebrovascular complications. Sleep disorders were observed in 3.2%. 6 patients were reported with Guillain Barre (GBS), peripheral neuropathy (3.4%), tongue paresthesia (0.6%), hearing loss (0.4%), plexopathy (0.3%). The severity of neurological symptoms was correlated with age and the existence of comorbidities. Conclusions: Our results, similar to those of other countries, show two types of neurological symptoms associated with COVID-19: some potentially disabling or fatal such as GBS or encephalitis, and others less devastating, but more frequent such as headache or anosmia that demand increasingly long-term care.

Online to Offline: The Impact of Social Media on Offline Sales in the Automobile Industry

2021 ◽  
Author(s):  
Yen-Yao Wang ◽  
Chenhui Guo ◽  
Anjana Susarla ◽  
Vallabh Sambamurthy
Keyword(s):  
Social Media ◽  
Automobile Industry ◽  
Durable Goods ◽  
Term Effect ◽  
Traditional Media ◽  
Long Term Effect ◽  
Light Vehicle ◽  
Dynamic Relationships ◽  
The Impact

This study examines the dynamic relationships between firm-generated content (FGC), user-generated content (UGC), traditional media, and offline light vehicle sales. Data were collected from the official Facebook and Twitter pages of 30 U.S. car brands from 2009 to 2015. Our results suggest that Facebook and Twitter are heterogeneous in terms of their effect on offline vehicle sales; FGC is more effective than UGC for influencing offline light vehicle sales; viral impressions from Facebook and Twitter are essential, although effects vary for the various social media platforms, FGC, and UGC; and a firm’s marketing efforts and UGC both have a long-term effect on sales, with the long-term effect of a firm’s marketing efforts outlasting that of UGC. We also documented the within-Twitter synergistic effect between FGC and UGC for offline car sales and cross-channel substitution relationships between FGC and both Facebook and traditional media and Twitter and traditional media. Our study implies that managers who attempt to maximize multichannel marketing for offline sales of durable goods should consider (1) the nature of each platform, (2) the number of potential audiences each platform can reach, and (3) the user basis of each platform.

The 2012 Presidential Election and What It Reveals about Mexican Voters

2013 ◽  
Vol 45 (3) ◽  
pp. 451-481 ◽  
Author(s):  
RODERIC AI CAMP
Keyword(s):  
Social Media ◽  
Presidential Election ◽  
Demographic Variables ◽  
Voting Behaviour ◽  
Policy Issues ◽  
Partido Revolucionario Institucional ◽  
Significant Patterns ◽  
And Gender

AbstractThe 2012 presidential election in Mexico is significant for many reasons, not least of which is that it returned the Partido Revolucionario Institucional to power after two Partido Acción Nacional administrations. This essay reviews more than 50 surveys taken before and during the election to determine significant patterns among Mexican voters, comparing the most influential traditional and non-traditional demographic variables, as well as other variables such as partisanship and policy issues in this election, with those of the two previous presidential races. It also analyses other influential variables in the 2012 presidential race, including social media and the application of new electoral legislation. It identifies significant differences and similarities among voters today in contrast to the two prior elections, and suggests long-term patterns among Mexican voters which are likely to influence voting behaviour in future elections, ranging from regionalism and gender to partisanship and social media.

Volunteer motivations in the Finnish fire service

2019 ◽  
Vol 9 (1) ◽  
pp. 21-33 ◽  
Author(s):  
Sanna Malinen ◽  
Puck Algera ◽  
Teija Mankkinen
Keyword(s):  
Online Survey ◽  
Fire Service ◽  
Geographic Region ◽  
Demographic Variables ◽  
Situational Factors ◽  
Content Type ◽  
Functional Perspective ◽  
Service Volunteer ◽  
Retention Practices ◽  
Volunteer Motivations

Purpose This paper presents a large sample study of fire service volunteer motivations in Finland. The purpose of this paper is twofold: first, to explore the differences between initial motivations to begin volunteering vs motivations to continue volunteering; and second, to examine the differences in motivations as a function of demographic variables and geographic region of the fire brigade (rural vs urban). Design/methodology/approach An online survey was completed by 747 fire service volunteers throughout Finland. Findings The initial motivations for joining the brigade differed from those that motivated volunteers to continue in their roles. Significant differences between male and female volunteers’ initial motivations, as well as differences in motivations to continue volunteering as a function of age and region, were found. Research limitations/implications The findings support integrating a psychological, functional perspective with contextual and situational factors when considering volunteer motivations. Originality/value This study suggests a comprehensive understanding of fire service volunteer motivations and informs improved recruitment and retention practices.

Costs and liabilities of US public pension systems in a low-return environment

2020 ◽  
pp. 1-18
Author(s):  
Gang Chen ◽  
David Matkin ◽  
Hyewon Kang
Keyword(s):  
Asset Allocation ◽  
Simulation Method ◽  
Public Pension ◽  
Moderating Effects ◽  
Pension Systems ◽  
Long Term Effect ◽  
Unfunded Liabilities ◽  
Investment Returns ◽  
Investment Portfolios

Abstract In recent years, a growing number of capital market professionals have projected a low-return environment in US investment portfolios – where returns in most asset classes are expected to drop below historical rates. While these specific forecasts may not fully materialize, it is natural for cyclical investment markets to go through extended periods of lower returns, creating significant risks for public pension systems which rely on investment returns to sustain their long-term solvency and offset budgetary contributions. This paper uses a simulation method to examine the long-term effect of a low-return environment on the unfunded liabilities and contribution costs of US public pension systems while considering the moderating effects of asset allocation strategies, amortization approaches, and contribution policies.

Perspectives and Experiences Related to Physical Activity of Elders in Long-Term-Care Settings

2013 ◽  
Vol 21 (1) ◽  
pp. 33-50 ◽  
Author(s):  
Lorraine J. Phillips ◽  
Marcia Flesner
Keyword(s):  
Physical Activity ◽  
Assisted Living ◽  
Situational Factors ◽  
Home Exercise ◽  
Future Research ◽  
Exercise Programs ◽  
Term Care ◽  
Supervised Exercise ◽  
Group Interviews

This qualitative study investigated individual and situational factors influencing physical activity (PA) practices of elders in residential-care/assisted-living (RC/ AL) communities. This article describes the results of focus-group interviews involving 47 residents across 6 RC/AL settings. Thematic analysis revealed 6 themes: staying active, past PA experiences, value of PA, barriers to PA, strategies to facilitate PA, and support needs to promote PA. Staying active meant walking indoors and out, attending chair-exercise programs, performing professionally prescribed home exercises, and using available exercise equipment. Past PA experiences shaped current preferences and practices. Participants agreed that exercise helped maintain physical functioning but recounted cognitive and situational barriers to PA. Lack of dedicated exercise space and short corridors hampered efforts to stay active. Participants wished for individualized home exercise programs and supervised exercise sessions. Future research should examine the extent to which the physical environment and PA programming in RC/AL communities affect elders’ PA.

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