Airline Sales and Distribution Channels: The Impact of New Technology

1998 ◽  
Vol 4 (1) ◽  
pp. 5-19 ◽  
Author(s):  
Peter S. Morrell

Airline sales and distribution costs have been increasing faster than other costs over the past decade, particularly travel agent commissions and incentive payments. At the same time ticketless travel and the development of on-line services offer airlines an apparent solution to the dilemma of achieving both increased market share and reductions in sales costs. It is argued here, however, that travel agents will maintain their dominant position in airline sales distribution, because they will continue to offer the consumer the best response to their disadvantages of small size, ignorance and immobility. This will involve agents making full use of new technologies, offering a wider range of value added services, and moving to a pricing system which will be more acceptable to both travellers and airlines.

Nafta-Gaz ◽  
2021 ◽  
Vol 77 (3) ◽  
pp. 208-214
Author(s):  
Michał Pajda ◽  
◽  
Wojciech Mazela ◽  

The aim of the work was to present the issue of eco-efficiency, based on the PN-EN ISO 14045:2012 standard in relation to the production of fatty acid methyl esters (FAME). The ecoefficiency analysis takes into account economic and environmental aspects in the improvement of products and processes / technologies. Eco-efficiency considers the product and technology throughout the life cycle, from the construction phase, through use to decommissioning. The impact on the natural environment is assessed on the basis of: consumption of energy, materials, dust and gas emissions, waste and sewage. Total costs include: production costs, raw material costs, costs during the use phase including maintenance, repair and operating costs, product disposal or recycling. The eco-efficiency analysis is helpful in making decisions regarding the selection of a new product or designing a new technology, and enables the selection of the variant that is the most economical and has the least possible impact on the natural environment. These issues are particularly important in the case of biofuels. The rapid growth of their production and the European Union’s policy, which aims to increase the share of energy from renewable sources, cause concerns of many experts regarding the threats related to the production of biofuels, both for the environment and food security. In particular, efforts are made to minimize the amount of waste and residues by implementing the idea of a circular economy. This approach promotes the development of new technologies that are more environmentally friendly. Due to the regulations set out in the RED and RED II Directives, there is a chance that the biofuels will have a less negative impact on the environment. This results from the obligation to certify compliance with the sustainability criteria, which is carried out by voluntary systems recognized by the European Commission, such as the KZR INiG System.


2020 ◽  
Vol 10 (2) ◽  
pp. 102-107
Author(s):  
Bahadir K Akcam

This case is designed to explore the impact of information technology on business processes. The case starts with a description of a customer’s new technology experience at a McDonald’s restaurant. McDonald’s introduced multiple technologies in recent years as part of its strategic growth plan. The fast-food company is improving its business processes, mainly the order process, with new technologies to provide customer convenience. Such changes are critical to staying successful in the highly competitive fast-food industry. Self-order kiosks, the mobile order and pay app, and the Uber Eats app are three major technologies which have changed the order processes at McDonald’s. Students explore how these technologies change the order process and describe the impact of these technology initiatives at McDonald’s.


Author(s):  
John Komlos

Abstract: Schumpeter’s concept of creative destruction as the engine of capitalist development is well-known. However, that the destructive part of creative destruction is a social and economic cost and therefore biases our estimate of the impact of the innovation on GDP is hardly acknowledged, with the notable exception of Witt (1996. “Innovations, Externalities and the Problem of Economic Progress.” Public Choice 89:113–30). Admittedly, during the First and Second Industrial Revolutions the magnitude of the destructive component of innovation was no doubt small compared to the net value added to GDP. However, we conjecture that recently the destructive component of innovations has increased relative to the size of the creative component as the new technologies are often creating products which are close substitutes for the ones they replace whose value depreciates substantially in the process of destruction. Consequently, the contribution of recent innovations to GDP is likely upwardly biased. This note calls for further research in innovation economics in order to measure and decompose the effects of innovations into their creative and destructive components in order to provide improved estimates of their contribution to GDP and to employment.


Author(s):  
Martin Quin˜ones ◽  
Saurabh Deshmukh

The U.S. Navy has incorporated a realm of new technologies into ship warfare in the last few years. This availability has led to advances in ship machinery systems that have enabled the Navy to improve and sustain its mission capabilities. Since 2003, the Navy has worked with manufacturers to develop, test and evaluate a gas turbine electric starter system (GT-ESS) capable of meeting all starting requirements of the General Electric LM2500 marine gas turbine. This engine is used on U.S. Navy Surface Combatants for vessel propulsion. The GT-ESS has also been used to start a newly acquired naval engine from Rolls Royce, the MT30. The GT-ESS has endured extensive test and evaluation at the Land Based Engineering Site (LBES) of the Naval Surface Warfare Center, Carderock Division in Philadelphia, PA. Throughout this time the system has been redesigned as well to comply with more restrictive shipboard requirements. This effort had a direct impact on the packaging of the system. Additional effort has been directed to machinery integration. Full integration of the GT-ESS onto the LM2500 engine entails sharing a common lubrication and cooling loop. This is a challenge for the engine since its lubrication is critical for its service life. It poses a challenge for the GT-ESS since its design must guarantee that the lubrication system will remain free of contamination. The GT-ESS also poses integration challenges for a ship installation. The ideal location of the GT-ESS in the ship is adjacent to the propulsion engine within the machinery room space. Switchboards that provide power to the system are located several decks above the machinery space. Additionally, dedicated power supplies are required to handle the power requirements of the GT-ESS. Thus this power demand calls for an assessment of the power loads onboard ship. This new technology also has an impact on other ship systems. The GT-ESS driver is water cooled and designed to feed from the chill water system of the ship. Its electric motor lubrication has ties with another naval technology (digital fuel control). In turn these two are tied to the lube oil system and conditioning assembly (LOSCA) of the engine. Thus issues of oil pressure, temperature, backpressure, suction, and starvation are addressed and assessed. This paper explores the impact of ship machinery design for ship installation and its impact on other machinery systems as well as ship’s power. It targets proper hardware packaging as a means to achieve a well balanced design for ship application.


Author(s):  
Julie Faulkner ◽  
Bronwyn T. Williams

This chapter explores the impact of new technologies on young peoples’ literacy practices, with a particular focus on humour as text. Acknowledging ways in which rapidly-changing cultural and technological conditions have reshaped how people work and play, the authors work within expanded definitions of literacy, or multiliteracies. Exploring the potential of humour to interrogate cultural assumptions, Australian and American students participated in a cross cultural television study. They viewed a ‘foreign’ sitcom, asking to what extent knowledge of the sitcom’s cultural norms was fundamental to an appreciation of the intended humour of the series. The student cohorts then communicated on line, developing their reading of the sitcoms in a cross cultural forum. The study asks how the students’ multiliterate practices, including their critical interpretations of television comedy, hold implications for literacy education.


Author(s):  
Maryam Ebrahimi

This chapter proposes an agent-based model (ABM) of business networking at the level of an industry involving two technology products and populated with technology-based firms. Since technology-based companies trade technologies as products, the concept of new technology development (NTD) is generalized to the new product development. In ABM, each agent represents a small and medium-sized enterprise (SME) which might develop one technology based on some features including perceived value of the technology, perceived ability of NTD, and business network. By defining agents as being the current companies along with the new entrants, one can analyze the effect of the policy of “improving the entry of new companies into the industry” with and without business networking. The results of ABM demonstrated that business networking enhances the number of SMEs with the ability to develop new technologies, especially in a case where the number of new entrants is high.


Author(s):  
Vladimir Garkavenko ◽  
Simon Milne

This chapter focuses on the impact of the ICT on the travel industry with a focus on the New Zealand travel agent (TA) sector. We present key findings from a longitudinal study of TA businesses conducted during 2000-2004. These findings are compared and contrasted with information gathered from in-depth interviews with consumers. The study explores major pressure factors on TA businesses: direct airline-consumers sale, introduction of the Internet, and the emergence of the well-informed consumer. The research also establishes that there is great variation in the extent to which travel agents use the advantages associated with new technology and how New Zealand travel agents perceive ICT. We argue that in such a crucial moment of disintermediation and the fight for the consumer, TA will need to implement more aggressive advertising policies with a strong emphasis on their professional advice, personal financial reliability, and time-saving attributes for clients.


Author(s):  
Vladimir Garkavenko ◽  
Simon Milne

This chapter focuses on the impact of the ICT on the travel industry with a focus on the New Zealand travel agent (TA) sector. We present key findings from a longitudinal study of TA businesses conducted during 2000-2004. These findings are compared and contrasted with information gathered from in-depth interviews with consumers. The study explores major pressure factors on TA businesses: direct airline-consumers sale, introduction of the Internet, and the emergence of the well-informed consumer. The research also establishes that there is great variation in the extent to which travel agents use the advantages associated with new technology and how New Zealand travel agents perceive ICT. We argue that in such a crucial moment of disintermediation and the fight for the consumer, TA will need to implement more aggressive advertising policies with a strong emphasis on their professional advice, personal financial reliability, and time-saving attributes for clients.


Author(s):  
Anik Hanifatul Azizah

[Id]Berkembangnya penggunaan mesin e-voting dan meningkatnya penerapan pemilu dalam jaringan (daring) mengindikasikan bahwa masyarakat percaya akan performansi teknologi informasi dalam meningkatkan proses pemilu. Kesuksesan implementasi teknologi informasi mutlak dibutuhkan, Sebagai dukungan kesuksesan tersebut diperlukan analisis yang mendalam. Sebelum mengimplementasikan teknologi e-voting, pemerintah perlu mengetahui tingkat kesediaan (willingness) masyarakat untuk menggunakan teknologi baru. Tingkatan tertentu bahwa ekspektasi seseorang dapat terpenuhi dengan baik adalah definisi dari kepercayaan (trust). Kepercayaan masyarakat teridentifikasi sebagai faktor utama untuk mempengaruhi niat/ kemauan masyarakat menggunakan sebuah teknologi. Penelitian ini menganalisis pengaruh dari faktor kepercayaan terhadap niat untuk menggunakan e-voting. Penelitian ini mengusulkan sebuah model yang menggambarkan niat masyarakat untuk menggunakan e-voting (Intention to use) dengan mengidentifikasi kepercayaan masyarakat terhadap teknologi (trust of technology). Trust dibagi menjadi beberapa faktor yang lebih spesifik. Kuisioner kertas disebarkan kepada 370 masyarakat negara Indonesia dan 346 di antaranya valid. Kuisioner disebarkan secara langsung oleh surveyor kepada masyarakat yang telah memiliki hak pilih dan disebar secara merata kepada golongan umur yang bervariasi, serta tingkat Pendidikan maupun profesi yang beragam. Hasil penelitian menunjukkan bahwa semakin tinggi Trust of Technology (TOT) dapat meningkatkan niat masyarakat untuk menggunakan e-voting (Intention to Use E-voting - ITU). Ditemukan juga beberapa faktor dapat mempengaruhi pengaruh positif terhadap kepercayaan masyarakat terhadap teknologi. Hasil dari penelitian ini menunjukkan bahwa pemerintah diharapkan untuk memperhatikan fakto-faktor yang mempengaruhi kepercayaan masyarakat yang berujung niat dan kemauan masyarakat untuk menggunakan e-voting sebelum menerapkan e-voting tersebut.Kata Kunci: Kepercayaan, Keinginan, Keamanan, Validitas, Pemilu.[En]Increasing adoption of the electronic voting machine and rising pilot testing of internet voting suggests people believe that ICT can improve the electoral process. Since every new technology adoption needs to achieve successful implementation, deeper analysis on several sides was needed to support it. Before implementing a particular e-voting technology, the government needs to know the level of citizen willingness to adopt those new technologies. The expectancy that promise of an individual or group can be relied upon is defined as trust. The citizen trust can be identified by certain factors that lead to intention to use actual system. This study analyzes the impact of trustworthiness on citizen intention to use e-voting system in a developing country. The research proposes a model of e-voting adoption intention by investigating citizen trustworthiness from trust of technology (TOT). The trust was expanded to more specific unique factors. Offline questionnaires were spreaded to 370 respondents and 346 of them were valid. Questionnaires were distributed directly by surveyors to people who have the right to vote and distributed equally for a wide range of ages, as well as varying levels of education and professions. The results indicate that higher TOT increase citizen intention to use e-voting, and also several key determinants have positive influence on the citizen trust. This result suggested that government should first comply with several factors in citizen trustworthiness before conducting an e-voting system.


1989 ◽  
Vol 33 (13) ◽  
pp. 811-815
Author(s):  
Charles M. Slem ◽  
Daniel J. Levi ◽  
Andrew Young

Slem, Levi and Young (1986) developed a model of the psychological impact of technological change on the workforce. The purpose of current research was to investigate the relationship between stress and technological change. The “Impact of Technological Change Survey” was administered to workers in five large electronics manufacturing corporations. Almost one-third of the workforce believed that technological change would make the individual's job more stressful. Over 20% were worried about the future of their jobs. Anticipated role conflict, role ambiguity, and quantitative role overload produced the strongest and most consistent relationships with the global measure of stress. Qualitative role overload and beliefs about reduction in force were more closely allied to job insecurity stress. Anticipated stress is reduced somewhat when technological change is seen as providing personal and organizational benefits or when the organization is perceived as effectively dealing with the transition to the new technology.


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