Sustainable Technology in Hospitality Industry: Some Future Directions

2014 ◽  
pp. 131-166
Keyword(s):  
Hospitality Industry ◽  
Future Directions ◽  
Sustainable Technology

Relationship Quality in the Hospitality Industry: Critical Review and Future Directions

2019 ◽  
Vol 118 (12) ◽  
pp. 83-91
Author(s):  
Harish B ◽  
Dr. Sam Thomas
Keyword(s):  
Organizational Performance ◽  
Relationship Quality ◽  
Critical Review ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Relationship Management ◽  
Direct Influence ◽  
Future Directions ◽  
Industry Relationship

In the highly competitive hotel industry, relationship management is of utmost importance. Not only effective relationship management helps loyalty and repurchase, but it is also found to have a direct influence on organizational performance. The effect of relationship management is dependent on the construct of relationship quality. The aim of the paper is to critically analyze the existing literature on the antecedents and outcomes of  Relationship Quality in the context of hospitality industry.

scholarly journals Multi-Dimensional Values on Customers' Intention to Revisit Green Resorts: The Cultural Case in Malaysia

2020 ◽  
Vol 1 (2) ◽  
pp. 41-51
Author(s):  
Nor Rabiatul Adawiyah Nor Azam ◽  
Basri Rashid ◽  
Noor Azimin Zainol ◽  
Maliani Mohamad
Keyword(s):  
Hospitality Industry ◽  
Perceived Value ◽  
Survey Method ◽  
Social Emotional ◽  
Future Directions ◽  
Environmentally Conscious ◽  
Body Of Knowledge ◽  
Hospitality And Tourism ◽  
Industry Sustainability ◽  
Intention To Revisit

This study investigates the concept of perceived value on the customers' intention to revisit Malaysian green resorts. It is a cultural case that happened in Malaysia. The perceived value would be assessed in a formative manner based on a multi-dimensional scale, which includes the dimensions of functional, social, emotional, and epistemic. This research was applied to a survey method. The unit of analysis is the resort customers, with distributed questionnaires to customers who have stayed in one of the selected green resorts and have consumed the products and services at these resorts for at least two days. This study provides significant insights and pertinent recommendations to the hospitality industry and extends the existing body of knowledge by assessing perceived value as an integrated formative construct and examining customers' overall perceived value towards green resorts. This study provides an in-depth understanding of the importance of green resorts associated with the communities, groups, and individuals from one generation to the next. Also, this study can be a benchmark, provide guidance, and the basis for future directions of future studies that are similar. It can contribute to providing a broader perspective on the issue. This study also addresses what academicians can do to teach students in the field of hospitality and tourism, create awareness among individual consumers and finally, to promote sustainability for tourists, travelers, as well participants in the field of hospitality. Next, attention is also given to the teaching of the hospitality and tourism areas in the lodging, meetings and events, and foodservice segments of the industry. Sustainability education in lodging operations includes ensuring that students understand that "green" lodging professionals participate. The paper estimates the demand for customers' intention to revisit the green resort in Malaysia. The originality of this paper comes out to the need to identify the application of green initiatives in the hospitality industry continues to rise in their contribution to preserve the environment as well as meeting the demands of environmentally-conscious customers.

Where Do We Go From Here?

1988 ◽  
Vol 12 (2) ◽  
pp. 487-487
Author(s):  
Nita Lloyd-Fore
Keyword(s):  
Hospitality Industry ◽  
Formal Education ◽  
Significant Contribution ◽  
The State ◽  
Educational Institutions ◽  
Future Directions ◽  
Significant Challenge ◽  
The People ◽  
The Future ◽  
People Skills

The challenge for preparing students to enter the demanding world of the hospitality industry becomes more complex and more exciting each day. Opportunities abound for the dedicated and prepared individual to make a significant contribution to the future of the industry. The prepared individual needs to have an awareness of the state of the industry as it exists today, some of the fundamental changes which are taking place that effect the industry, indications for future directions for the industry, and a commitment to facing the challenges and the opportunities for the improvement of the industry, and its service to its guests. Educators who prepare the students for entry into the hospitality industry must make themselves aware of these same factors, and must be innovative in presenting programs which will prepare the students for the future. A significant challenge arises in establishing and maintaining rapport with the industry's leaders, in discerning directions and trends which must be addressed in curriculum development. An awareness of the state of the industry is mandatory, and some soul-searching may be indicated by some of our educational institutions toward making their programs more realistic. of particular concern is the low level of time and study spent in developing the “people skills” for the students, in preparing them for working with humans who are less than textbook perfect. Realistic expectations of entry levels and future promotional opportunities must be addressed. One does not start at the top, nor even in the middle of an organization. Solid experiences from “the trenches” coupled with an updated and realistic formal education can pay rich dividends. CHRIE faces an unprecedented opportunity for making significant strides in preparing students and the industry for the future. With an informed and dedicated program, this objective can well be met.

scholarly journals Minority entrepreneurship

2019 ◽  
Vol 2 (1) ◽  
pp. 30-48
Author(s):  
Gilpatrick D Hornsby
Keyword(s):  
Hospitality Industry ◽  
The Body ◽  
Business Owner ◽  
Future Directions ◽  
The Past ◽  
Black Entrepreneurs ◽  
Definition Of

The body of literature around minority entrepreneurship has been well established over the past few decades. Research however in the context of the hospitality industry on this topic has been lacking. Therefore a goal of this study was to examine the minority entrepreneur experience in the hospitality industry in order to fill this gap in the literature. Specifically, the purpose of the study was to examine black entrepreneurs. Participants discussed their personal definition of entrepreneurship, the challenges they faced while growing the business, and how they believe race impacted their success as a business owner. Responses were analyzed and future directions identified.

Organizational Culture and Scale Development: Methodological Challenges and Future Directions

2014 ◽  
Vol 3 (1) ◽  
pp. 55-66 ◽  
Author(s):  
Ali Bavik ◽  
Tara Duncan
Keyword(s):  
Organizational Culture ◽  
Service Quality ◽  
Hospitality Industry ◽  
Business Environment ◽  
Competitive Advantages ◽  
Key Factors ◽  
Future Directions ◽  
Factors Affecting ◽  
Sustainable Competitive Advantages ◽  
Strong Culture

Abstract Defining and measuring organizational culture (OC) is of paramount importance to organizations because a strong culture could potentially increase service quality and yield sustainable competitive advantages. However, such process could be challenging to managers because the scope of OC has been defined differently across disciplines and industries, which has led to the development of various scales for measuring OC. In addition, previously developed OC scales may also not be fully applicable in the hospitality and tourism context. Therefore, by highlighting the key factors affecting the business environment and the unique characteristics of hospitality industry, this paper aims to align the scope of OC closely with the industry and to put forth the need for a new OC scale that accurately responds to the context of the hospitality industry.

On Future Directions in Pathology

1982 ◽  
Vol 40 ◽  
pp. 274-277
Author(s):  
Benjamin F. Trump ◽  
Irene K. Berezesky ◽  
Raymond T. Jones
Keyword(s):  
Electron Microscopy ◽  
Transmission Electron Microscopy ◽  
Clinical Pathology ◽  
Future Directions ◽  
Diagnostic Pathology ◽  
The Past ◽  
Transmission Electron ◽  
Organ Systems ◽  
The Many

The role of electron microscopy and associated techniques is assured in diagnostic pathology. At the present time, most of the progress has been made on tissues examined by transmission electron microscopy (TEM) and correlated with light microscopy (LM) and by cytochemistry using both plastic and paraffin-embedded materials. As mentioned elsewhere in this symposium, this has revolutionized many fields of pathology including diagnostic, anatomic and clinical pathology. It began with the kidney; however, it has now been extended to most other organ systems and to tumor diagnosis in general. The results of the past few years tend to indicate the future directions and needs of this expanding field. Now, in addition to routine EM, pathologists have access to the many newly developed methods and instruments mentioned below which should aid considerably not only in diagnostic pathology but in investigative pathology as well.

Meeting the Best Practice for Hearing Aid Verification in Children: Challenges and Future Directions

2019 ◽  
Vol 28 (4) ◽  
pp. 877-894
Author(s):  
Nur Azyani Amri ◽  
Tian Kar Quar ◽  
Foong Yen Chong
Keyword(s):  
Clinical Practice ◽  
Hearing Aids ◽  
Best Practice ◽  
Hearing Aid ◽  
Evidence Based ◽  
Future Directions ◽  
Major Barrier ◽  
Klang Valley ◽  
Age Range ◽  
Fitting Hearing Aids

Purpose This study examined the current pediatric amplification practice with an emphasis on hearing aid verification using probe microphone measurement (PMM), among audiologists in Klang Valley, Malaysia. Frequency of practice, access to PMM system, practiced protocols, barriers, and perception toward the benefits of PMM were identified through a survey. Method A questionnaire was distributed to and filled in by the audiologists who provided pediatric amplification service in Klang Valley, Malaysia. One hundred eight ( N = 108) audiologists, composed of 90.3% women and 9.7% men (age range: 23–48 years), participated in the survey. Results PMM was not a clinical routine practiced by a majority of the audiologists, despite its recognition as the best clinical practice that should be incorporated into protocols for fitting hearing aids in children. Variations in practice existed warranting further steps to improve the current practice for children with hearing impairment. The lack of access to PMM equipment was 1 major barrier for the audiologists to practice real-ear verification. Practitioners' characteristics such as time constraints, low confidence, and knowledge levels were also identified as barriers that impede the uptake of the evidence-based practice. Conclusions The implementation of PMM in clinical practice remains a challenge to the audiology profession. A knowledge-transfer approach that takes into consideration the barriers and involves effective collaboration or engagement between the knowledge providers and potential stakeholders is required to promote the clinical application of evidence-based best practice.

Translating Principles of Speech Science to Clinical Practice: Current and Future Trends in Craniofacial Disorders

2008 ◽  
Vol 18 (1) ◽  
pp. 31-40 ◽  
Author(s):  
David J. Zajac
Keyword(s):  
Clinical Practice ◽  
Speech Intelligibility ◽  
Current Practice ◽  
Computer Assisted ◽  
Behavioral Management ◽  
Single Word ◽  
Future Directions ◽  
Speech Science ◽  
The Impact ◽  
Opinion Article

Abstract The purpose of this opinion article is to review the impact of the principles and technology of speech science on clinical practice in the area of craniofacial disorders. Current practice relative to (a) speech aerodynamic assessment, (b) computer-assisted single-word speech intelligibility testing, and (c) behavioral management of hypernasal resonance are reviewed. Future directions and/or refinement of each area are also identified. It is suggested that both challenging and rewarding times are in store for clinical researchers in craniofacial disorders.

Sign in / Sign up

Export Citation Format

Share Document