Assessing the Influence of TQM on Sustainability Practices of Construction Organisations in Nigeria

2019 ◽  
Vol 5 (3) ◽  
pp. 40-50
Author(s):  
Olaleye , Yetunde Olanike ◽  
Garba , Abdulhakeem
Keyword(s):  
Sustainability Practices

Sustainability Practices in Hotel Industry: A Study on Guest Awareness and Satisfaction

GIS Business ◽  
2006 ◽  
Vol 1 (6) ◽  
pp. 9-10
Author(s):  
Shweta Mathur ◽  
Kavita Khanna ◽  
Sanjeev Kumar Saxena
Keyword(s):  
Hotel Industry ◽  
Empirical Work ◽  
Management Policy ◽  
Survey Method ◽  
Customer Preferences ◽  
Sustainability Strategy ◽  
Sustainability Practices ◽  
Sustainability Initiatives ◽  
Hotel Managers ◽  
Relationship Of

The research paper is an empirical work to ascertain the awareness and satisfaction levels of the hotel guests on the sustainability practices in Five Star hotels in Delhi. This paper also aims to determine the extent to which certain sustainability practices influence customer preferences and requirements. The methodology used in this research included a survey method, combined with an extensive secondary research and descriptive methods. The survey was conducted in selected Five star and Five-star deluxe hotels in Delhi from June 2016 until September 2016. The results of the study establish a direct relationship of sustainability practices with customers satisfaction in Five Star Hotels in Delhi, however, it reveals that the prevailing sustainability practices do not satisfy the guests to a considerable extent. The research results can be used by hotel managers in order to improve and adopt sustainability strategy in their management policy in order to raise the level of awareness towards the hotels sustainability initiatives undertaken and then to meet the demands of cognizant guests and for the sake of its own business survival.

Sustainability practices framework of the palm oil milling sub-sector: a literature survey

2019 ◽  
Vol 18 (4) ◽  
pp. 387 ◽  
Author(s):  
Halima Begum ◽  
Er Ah Choy ◽  
A.S.A. Ferdous Alam ◽  
Chamhuri Siwar ◽  
Suraiya Ishak
Keyword(s):  
Palm Oil ◽  
Literature Survey ◽  
Sustainability Practices

Exploring Global Fashion Sustainability Practices through Dictionary-Based Text Mining

2021 ◽  
pp. 0887302X2199826
Author(s):  
Muzhen Li ◽  
Li Zhao
Keyword(s):  
Latent Dirichlet Allocation ◽  
Corporate Sustainability ◽  
Computer Assisted ◽  
Competitive Advantages ◽  
Bottom Line ◽  
Product Categories ◽  
Sustainability Strategies ◽  
Line Theory ◽  
Sustainability Practices ◽  
Sustainability Theory

Nowadays, more fashion companies have started to adopt various sustainability practices and communicate these practices through their annual public CSR reports. In this study, we aim to provide a holistic perspective of fashion companies’ sustainable development and investigate the sustainability practices of global fashion companies. A total of 181 CSR reports from 29 fashion companies were collected. A Dictionary approach text classification method, combined with Latent Dirichlet Allocation (LDA), a computer-assisted topic modeling algorithm, was implemented to detect and summarize the themes and keywords of detailed practices disclosed in CSR reports. The findings identified 12 main sustainability practices themes based on the triple bottom line theory and the moral responsibility of corporate sustainability theory. In general, waste management and human rights are the most frequently mentioned themes. The findings also suggest that global fashion companies adopted different sustainability strategies based on their product categories and competitive advantages.

scholarly journals Drivers of sustainability practices and contributions to sustainable development evident in sustainability reports of European mining companies

2021 ◽  
Vol 2 (1) ◽  
Author(s):  
Anđela Ivic ◽  
Nína María Saviolidis ◽  
Lara Johannsdottir
Keyword(s):  
Sustainable Development ◽  
Health And Safety ◽  
Economic Benefits ◽  
Mining Activities ◽  
Low Carbon ◽  
The European Union ◽  
Mining Companies ◽  
Social License ◽  
Sustainability Reports ◽  
Sustainability Practices

AbstractMining activities cause negative environmental impacts and social conflicts but also provide economic benefits to communities and secure the minerals necessary for low-carbon technology. The aim of this multiple case study is to analyze, compare and critically evaluate sustainability reports of 10 European mining companies for the 2016–2018 period to determine the drivers for implementation of sustainability practices and their contribution to the Sustainable Development Goals (SDGs). The findings suggest that European mining companies act under pressures from international initiatives and industry associations, the European Union, governments, stakeholders, and maintaining social license to operate. The companies report on the core subjects of corporate governance, employees, the environment, stakeholders’ engagement and occupational health and safety. Positive trends were observed in stakeholders’ engagement and health and safety, while air emissions and water and energy usage increased for most companies. Furthermore, there was an absence of improvement in gender diversity, utilization of renewable energy, and waste recycling. Even though all analyzed companies mentioned SDGs in the reports, the reports lacked a comprehensive explanation of mining activities’ contribution to the SDGs. This study addresses a gap in the existing literature on the European mining context of sustainable development and SDGs relevant for researchers, policymakers, and other impacted stakeholders and adds new theoretical knowledge on the external drivers of CSR activities based on institutional theory.

Effectiveness of Travel Social Media Influencers: A Case of Eco-Friendly Hotels

2021 ◽  
pp. 004728752110194
Author(s):  
Payal S. Kapoor ◽  
M. S. Balaji ◽  
Yangyang Jiang ◽  
Charles Jebarajakirthy
Keyword(s):  
Social Media ◽  
Federal Trade Commission ◽  
Service Providers ◽  
Digital Marketing ◽  
Intention To Stay ◽  
Argument Quality ◽  
Related Information ◽  
Sustainability Practices ◽  
Tourism Service ◽  
Primary Channel

With social media becoming the primary channel for travelers to acquire travel-related information, tourism service providers are increasingly partnering with social media influencers (SMIs) as part of their digital marketing strategy. The present study investigates the effectiveness of SMIs by examining the role that two message factors—argument quality and sponsorship status—have on travelers’ perceptions of a hotel’s commitment to sustainability and their intention to stay at the hotel. Results from four studies show that when eco-friendly hotels sponsor SMIs, an attribute-value message is more effective than a simple recommendation message in influencing travelers’ perceptions and intentions. Given the latest Federal Trade Commission regulations regarding sponsorship disclosure practices, the findings offer valuable insights for tourism providers using SMIs. The study findings suggest that SMIs should create sponsored messages that provide rational and objective information about the hotel’s sustainability practices to stimulate travelers’ related cognitions and persuade them to patronize the hotel.

scholarly journals The Role of Sustainable Restaurant Practices in City Branding: The Case of Athens

2021 ◽  
Vol 13 (4) ◽  
pp. 2271
Author(s):  
Dimitris Karagiannis ◽  
Meletios Andrinos
Keyword(s):  
Local Government ◽  
Customer Satisfaction ◽  
Customer Experience ◽  
Perceived Quality ◽  
City Branding ◽  
Branding Strategy ◽  
Green Practices ◽  
Sustainability Practices

The purpose of this study is to identify and analyze the role that restaurant practices play on tourists’ choices and specifically on city branding. It examines whether sustainability practices are considered by customers to be part of what they perceive as overall quality, leading to customer satisfaction, loyalty, and repeat business. It examines whether sustainability practices become part of the customer experience and perceived quality, and if they could work as another key predictor of customer dining satisfaction effecting their decisions to revisit a destination. Several studies focused on sustainability practices from the restaurant owner’s perspective, but there is no study investigating the viewpoint of international tourists and consumers of common restaurants, and the influence of green practices on visiting a major European capital during the COVID-19 pandemic. Our research was conducted using a sample of 204 international consumers after completing meals at local restaurants in Athens. This study offers insights on the role that sustainable and green practices of restaurants play in customer satisfaction as it relates to a potential re-visit of a destination; however, it still shows a path worth investigating. Restaurateurs, tourism experts (DMO), and local government should monitor what influences the satisfaction of potential global tourists while taking their sensitivity on sustainability issues into account when shaping their branding strategy during the COVID-19 era.

scholarly journals The Ecuadorian Banana Farms Managers’ Perceptions: Innovation as a Driver of Environmental Sustainability Practices

Agriculture ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 213
Author(s):  
Alicia Ramírez-Orellana ◽  
Daniel Ruiz-Palomo ◽  
Alfonso Rojo-Ramírez ◽  
John E. Burgos-Burgos
Keyword(s):  
Information Systems ◽  
Environmental Sustainability ◽  
Structural Equation ◽  
Equation Modeling ◽  
Environmental Practices ◽  
Sustainability Practices ◽  
Policy Incentives ◽  
The Impact ◽  
And Training

This article aims to explore the perceptions of banana farms managers towards environmental sustainability practices through the impact of innovation, adoption of information systems, and training employees through a case study in the province of El Oro (Ecuador). Furthermore, the paper assesses how farmers’ perceptions could guide public policy incentives. PLS-Structural Equation Modeling are used as the framework by which the constructs is represented within the model. The model explained 59% of the environmental sustainability practices of Ecuadorian banana farms. The results indicate that environmental sustainability practices were positively influenced mainly by training employees, innovation, and adoption of information systems. Additionally, both the adoption of information systems and training employees indirectly influenced sustainable practices through innovation as a mediator. We may conclude that in the Ecuadorian banana farms, changes in environmental practices are derived from innovation strategies as an axis of development of useful information and training employees in public policies.

Identification and prioritization of corporate sustainability practices using analytical hierarchy process

2015 ◽  
Vol 10 (1) ◽  
pp. 23-49 ◽  
Author(s):  
Praveen Goyal ◽  
Zillur Rahman ◽  
Absar Ahmad Kazmi
Keyword(s):  
Manufacturing Sector ◽  
Corporate Sustainability ◽  
Pollution Prevention ◽  
Analytic Hierarchy ◽  
Content Type ◽  
Scarce Resources ◽  
Sustainability Performance ◽  
Corporate Sustainability Performance ◽  
Sustainability Practices ◽  
Hierarchy Process

Purpose – The purpose of this paper is to identify and prioritize the corporate sustainability practices to improve the corporate sustainability performance in the manufacturing sector. Further, these practices are being prioritized to find out the essential practices to ensure logical allocation of limited resources. Design/methodology/approach – It examines the corporate sustainability practices which have been shortlisted from both the literature review and experts judgment. Then, analytic hierarchy process has been used to assess the identified 12 practices of corporate sustainability and to find their priorities for improvement of the corporate sustainability performance. Findings – Based on the hierarchical model developed in this study, the analysis reveals market value, environment management and strategy, research and development, pollution prevention, corporate governance and investor responsibility, which have been found to be the most important practices in improving the corporate sustainability performance. Practical implications – The findings of the study would be useful to the practitioners in the proper allocation of scarce resources to optimize the corporate sustainability performance of firms, especially the manufacturing entities. Originality/value – It is a fact that multi-faceted nature of corporate sustainability includes both subjective and objective dimensions. Therefore, prioritization of corporate sustainability at the factor level is one of the important contributions to the literature that has been addressed in the present study. The results of this paper may be generalized to the other sectors.

Sustainable Roadway Design and Construction in Federal Lands Highway Program

2012 ◽  
Vol 2271 (1) ◽  
pp. 19-30 ◽  
Author(s):  
Stephen T. Muench ◽  
Amit Armstrong ◽  
Brian Allen
Keyword(s):  
Technical Assistance ◽  
Project Delivery ◽  
Bureau Of Indian Affairs ◽  
Department Of Agriculture ◽  
Federal Lands ◽  
Park Service ◽  
Sustainability Practices ◽  
Roadway Design ◽  
Design And Construction

The Federal Lands Highway (FLH) Program is a $1 billion annual program administered by FHWA. The program provides financial resources and technical assistance for public roads that give access to a variety of federal and Indian lands, including those administered by the National Park Service, U.S. Department of Agriculture Forest Service, U.S. Fish and Wildlife Service, and Bureau of Indian Affairs. Much of this work is dedicated to the design and construction of roadway projects, which must incorporate the strategic sustainability values of these agencies and FHWA. This paper identifies key FLH sustainability values and uses the Greenroads rating system taxonomy and Greenroads scores on seven case study projects to draw conclusions about FLH project-level sustainability practices. Findings are that (a) projects scored in the 21- to 26-point range and none achieved certification, (b) 14 identifiable sustainability practices are well integrated into project delivery, (c) 12 practices can be considered potential areas of improvement for little additional effort, and (d) 15 practices could be considered priorities based on FHWA and partner agency values.

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