scholarly journals Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion

2018 ◽  
Vol 9 (1) ◽  
pp. 101-125
Author(s):  
Dániel Gergő Pintér
Keyword(s):  
Crisis Management ◽  
Media Bias ◽  
Police Forces

scholarly journals Who Needs Critical Friends? Independent Advisory Groups in the Age of the Police and Crime Commissioner

2018 ◽  
Vol 14 (3) ◽  
pp. 686-697
Author(s):  
Bill Dixon
Keyword(s):  
Local Community ◽  
Police Force ◽  
Main Argument ◽  
Critical Friends ◽  
Advisory Groups ◽  
Black Teenager ◽  
Set Up ◽  
Police Forces

Abstract In the early 2000s, many police forces in England and Wales set up independent advisory groups (IAGs) following an inquiry into the flawed investigation of the murder of a black teenager, Stephen Lawrence, by London's Metropolitan Police. Members of IAGs were to act as critical friends of the police providing independent advice on policies, procedures and practices, thus ensuring that no section of their local community was disadvantaged through a lack of understanding, ignorance or mistaken beliefs. Based on a case study of an IAG in an English police force, this article reviews the operation of IAGs following the radical changes made to police governance by the introduction of directly elected police and crime commissioners (PCCs). Its main argument is that more thought needs to be given to the role of IAGs in this new landscape and urgent steps taken to clarify their relationships with police forces and PCCs.

Preventing Another Korean War: A Case Study of Crisis Management from the Perspective of Readiness Theory

2020 ◽  
pp. 1-34
Author(s):  
Amira Schiff
Keyword(s):  
Crisis Management ◽  
North Korea ◽  
Korean War ◽  
Analytical Framework ◽  
Third Party ◽  
International Crises ◽  
Multiple Variables ◽  
The U.S

Abstract This study explores the relevance of readiness theory’s analytical framework in illuminating the fundamentals that contribute to the de-escalation process in international crises. By applying this analytical framework to the U.S.-North Korea crisis management episode of 2017–2018, this study elucidates the interplay of elements that led to the winding down of the intense crisis and to the parties’ agreement to formally embark on negotiations at the end of the Singapore Summit in June 2018. The study shows how the multiple variables underlying the movements in conflict transformation, as outlined by readiness theory, can help to explain the effect of bilateral strategies applied by the U.S. and North Korea and the role of third-party involvement by South Korea and China in managing the crisis.

scholarly journals The role of entrepreneurial orientation in crisis management: evidence from family firms in enterprising communities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Börje Boers ◽  
Thomas Henschel
Keyword(s):  
Crisis Management ◽  
Risk Taking ◽  
Entrepreneurial Orientation ◽  
Family Firms ◽  
Annual Reports ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Study Approach

Purpose The purpose of this paper is to explore and understand how family firms manage a crisis by applying a processual and longitudinal perspective. The objective is to find out how crisis management is approached by family firms in Sweden, Scotland and Germany, using entrepreneurial orientation (EO) as an analytical lens. Further, this paper investigates the role of the owning family in creating and solving a crisis in family firms. Design/methodology/approach This study follows a processual and longitudinal case study approach. Cases are drawn from Germany, Scotland and Sweden. Data collection is based on a combination of interviews with archival data such as annual reports and press clippings. Findings The results show that all studied firms had high levels of autonomy combined with high risk-taking. It is noteworthy, that these dimensions also help to overcome the crisis. Risk-taking and proactiveness can be useful for addressing the crisis. Under certain circumstances, even innovativeness can help to develop new offers. Autonomy is considered central in family firms and only extraordinary circumstances can be owning families make willing to compromise on it. The EO-dimensions are not all relevant at all times. Rather, family firms will emphasize the dimensions during the consecutive stages differently. Originality/value This study compares case companies from Germany, Scotland and Sweden and how EO contributes to their crisis management by taking a longitudinal and processual perspective. Its originality lies in the in-depth studies of companies from three countries.

scholarly journals A rendőrség kommunikációja a 2016-os budapesti robbantás kapcsán: az átmeneti nyilatkozat jelentősége a krízismenedzsmentben

2017 ◽  
Vol 16 (4) ◽  
pp. 6
Author(s):  
Dániel Gergő Pintér
Keyword(s):  
Crisis Management ◽  
Police Officers ◽  
Crisis Communication ◽  
Communication Process ◽  
User Generated Content ◽  
Management Process ◽  
Conspiracy Theories ◽  
The Public ◽  
Police Forces

Jelen tanulmány a válságmenedzseri szakma protokolljának fényében vizsgálja a magyar rendőrség kommunikációját a 2016-os budapesti robbantás kapcsán. A cikk során kiemelt hangsúlyt fektetek az első reakcióig eltelt időre és az úgynevezett átmeneti nyilatkozat fontosságára, mely nemcsak meggátolhatja a válságszituáció problémakörének tágítását, de az érdemi tájékoztatásig nyilvános igazodási pontot is adhat. Amellett érvelek, hogy kemény válságok esetén a hivatalos álláspont ismertetésének késlekedése információs deficitet okozhat és a krízisnyilvánosság más, kevésbé hiteles források felé fordulását eredményezheti. A következőkben sorba veszem a válságok kirobbanását követő, kritikus 24 óra tipikus kísérőjelenségeit, majd részletesen bemutatom, hogy ezek mennyiben tehetik intenzívebbé a krízist. A tanulmány tézise szerint a sikeres válságkommunikáció 1. a média torzításaival és 2. a tömegben artikulálódó magánemberek szavával, vagyis a felhasználók által generált tartalmakkal és a potenciális összeesküvés-elméletekkel ugyanúgy kalkulál, mint egy kompetens szakértő nyilatkozatával, hiszen ezek a tartalmak a közösségi média közvetítésével akár tömegeket befolyásolhatnak. --- The Communication of the Hungarian Police Forces on the Bombing in Budapest in 2016: the Role of First Official Reaction in Crisis Management The explosion in Budapest occurred on 24 September 2016 when a young man detonated a nail bomb with the intention of killing two patrolling police officers. This article analyses the official communication of the Hungarian Police Forces focusing on the ellapsed time until their first official reaction. I argue that the first 24 hours after such detonations are the most crucial, so working with speed and efficiency is important and the crisis communication process should be accurate as well as transparent. According to my thesis a successful crisis management process takes into consideration not only the bias of the mass media, but also the influence of user generated content and conspiracy theories. The application of a holding statement is essential to my analysis, which is designed to help control the message the public will hear immediately following an incident.

scholarly journals Resilience Endangered: The Role of Regional Airports in Remote Areas in Sweden

2021 ◽  
Vol 6 (12) ◽  
pp. 167
Author(s):  
Christine Große ◽  
Pär M. Olausson ◽  
Bo Svensson
Keyword(s):  
Crisis Management ◽  
Tourism Industry ◽  
Civil Defense ◽  
Public Institutions ◽  
Crisis Preparedness ◽  
The Public ◽  
Probation Service ◽  
Regional Airports

This paper examines the role of regional airports in regional and municipal crisis preparedness based on evidence from a case study in Sweden. During the summer of 2018, Sweden experienced some of the most extensive wildfires in modern time. Aerial suppression, for which airports provided the essential preconditions, played an important role in extinguishing these fires. This study includes analyses of public policies that shape the Swedish airport system as well as evidence from interviews and a workshop with stakeholders. The results show that an efficiently operated network of regional airports is critical not only for crisis management but also to ensure important societal services such as health care in sparsely inhabited regions. Moreover, access to quick transportation by air is necessary for the Swedish Prison and Probation Service, tourism industry, public institutions and private businesses. Additionally intensified by effects of both the public debate on flight shame and the COVID-19 pandemic on air-based transportation, the insights arising from this study emphasise that the currently one-sided focus on the number of passengers is an insufficient foundation for the Swedish airport system to construct a resilient base for regional development, crisis management and civil defense.

scholarly journals Crisis consultations as a component of political management

2018 ◽  
Vol 21 (7) ◽  
pp. 24-30
Author(s):  
S. V. Stavchenko
Keyword(s):  
Risk Management ◽  
Crisis Management ◽  
Strategy Development ◽  
Maximum Increase ◽  
Crisis Prevention ◽  
Political Management ◽  
Definition Of

It is determined that crisis consultations represent a set of measures aimed at stabilizing the situation of a particular subject, solving a set of problems associated with the maximum increase in the efficiency of the activity. The following types of crisis consultations are singled out: direct consultations of managers; implementation of advisory activities (consultations on emerging problems, diagnosis of the organization, definition of a crisis strategy, development of a plan of measures for crisis prevention, risk assessment and follow-up of its implementation, support of the organization during the implementation of the plan for crisis prevention, development of preventive measures in relation to avoidance of crisis phenomena); crisis reflexive games (training of managers and staff); case study review; use of benchmarking methods. The role of crisis analysis in conducting crisis consultations has been determined. It was emphasized that crisis analysis enables to prevent and plan possible crisis situations, ways of their neutralization and overcoming with minimal expenses for the organization. The role functions of crisis advisers are determined. The stages of crisis management (according to R. Heath) are revealed: prevention – prevention of crisis risks, analysis of losses for business; readiness – awareness of the probability of crises, staff training; salvation – drawing up plans, preventing consequences; recovery – recovery of effective production, assessment of the crisis. The types of crisis management are distinguished: preventive, aimed at analyzing the indicators of the crisis and identifying its causes and factors for timely prevention or minimization of possible crisis processes; an anticipatory, the essence of which is to develop goals and objectives for leadership in order to prevent crisis phenomena. A demarcation of crisis management and risk management has been conducted: if crisis management is primarily a process of responding to already existing serious threats to one or another organization or to events that have already occurred, risk management is associated with the process of identifying certain risks mainly for future activities organization, as well as the appropriate acceptance of these risks or their elimination.

Boundary spanners in crisis management

2020 ◽  
Vol 9 (2) ◽  
pp. 233-244 ◽  
Author(s):  
Jori Pascal Kalkman
Keyword(s):  
Crisis Management ◽  
Selection Process ◽  
Boundary Spanners ◽  
Organizational Boundaries ◽  
Systematic Analysis ◽  
Content Type ◽  
Coordination And Collaboration ◽  
Practical Implications

PurposeCrisis management increasingly requires coordination and collaboration between multiple organizations. This means that inter-organizational boundaries have to be spanned by dedicated organizational members (i.e. boundary spanners). This paper aims to describe which features facilitate the work of boundary spanners in crisis management.Design/methodology/approachA case study, consisting of 26 interviews, has been conducted in the Netherlands to explore how civilian and military representatives effectively spanned inter-organizational boundaries.FindingsFive features are identified that enable boundary spanners to improve crisis management coordination and collaboration. Boundary spanners are likely to be successful when they (1) serve long terms, (2) are sensitive to partners' concerns, (3) have considerable discretion, (4) are politically skilled and (5) prove influential in their own organization.Practical implicationsCrisis organizations can extend boundary spanners' term length, broaden their discretionary space and give them more influence to facilitate their work. Additionally, in the selection process, it would be well to choose organizational members who display a sensitivity to the interests of crisis partners and possess political skill.Originality/valueMultiple studies have reiterated the key role of boundary spanners in enabling crisis management coordination and collaboration. Yet, this study is the first to provide a systematic analysis of key features that help boundary spanners to reach this goal.

scholarly journals Assessing Crisis Management Competencies: A Case Study of Pasir Gudang City Council

2021 ◽  
Vol 11 (4S) ◽  
pp. 157
Author(s):  
Norlina Muhammad ◽  
Ismi Arif Ismail ◽  
Mohd Mursyid Arshad ◽  
Ahmad Aizuddin Md Rami
Keyword(s):  
Crisis Management ◽  
City Council ◽  
Work Culture ◽  
Management Competencies ◽  
Data Saturation ◽  
Excellent Work ◽  
Learning As A Process ◽  
Modern Era

In this modern era of globalisation, the role of leaders and employees in handling crises and problems is very important. This study aims to gather as much understanding as possible through different perspectives.This study was conducted using qualitative methods involving eight informants in a number of in-depth interviews until data saturation has been reached. During the interview sessions, questions were asked based on the preparation of an interview protocol. Data analysis discovered four main themes related to crisis management competencies, namely “excellent work culture”, “dynamic thinking competency learning”, “efficient organisational production”, and “responsive governance development”.Overall, the data acquisition indicates that crisis management competencies give further understanding to employees on how to deal and handle upcoming crisis and to prepare it from happening in the future. At the same time, the management and employees need to implement organisational learning as a process to formulate strategies and improve the service quality to external parties such as customers and stakeholders.

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