scholarly journals Online Public Access Catalogue: Factors Affecting Use E-Catalog

2020 ◽  
Vol 9 (2) ◽  
pp. 94-99
Author(s):  
Farida Ardiani
Keyword(s):  
Information System ◽  
User Interface ◽  
Information Quality ◽  
User Acceptance ◽  
Public Access ◽  
Equation Modeling ◽  
Successful Implementation ◽  
Evaluation Models ◽  
Actual Use ◽  
Perceived Enjoyment

Online Public Access Catalog (OPAC) is one of the e-catalog information technologies applied in libraries. OPAC is a library information retrieval system that can be accessed online. State Islamic University of Sunan Kalijaga Yogyakarta has been using OPAC since 2012 and OPAC users are increasing from year to year. An information system will be used by users if it suits their needs. The successful implementation of OPAC raises questions about the factors that influence this success. For this reason, this study aims to determine the factors that influence users to use OPAC. Structural Equation Modeling (SEM) is a multivariate statistical technique which is a combination of factor analysis and regression analysis (correlation) which aims to examine the relationships between variables in a model. Processing using SEM will be carried out to find the relationship between the variables to be tested, which variables are interconnected, and are there any unrelated variables. The results of processing the variables using SEM can show what variables attract users to use the e-catalog. Acceptance of information systems can be measured by several evaluation models that have been developed at this time. There are many evaluation models used to measure. Technology Acceptance Model (TAM) is the appropriate model to use for this study, because this study is about the acceptance of a system. In addition, several previous studies used by researchers as references also used TAM as their study method to assess user acceptance of a system. This study modifies TAM, which is used to determine user acceptance of an information system, by adding three exogenous variables, information quality, perceived enjoyment, and user interface. Results of this study proved that information quality, user interface, perceived usefulness, perceived ease of use, and behavioral intention to use, are all factors that influence the actual use of OPAC. Perceived enjoyment is a variable that cannot be proved affects the actual use of OPAC.

Understanding cloud computing success and its impact on firm performance: an integrated approach

2020 ◽  
Vol 120 (5) ◽  
pp. 963-985 ◽  
Author(s):  
Abul Khayer ◽  
Yukun Bao ◽  
Bang Nguyen
Keyword(s):  
Cloud Computing ◽  
Information Systems ◽  
Firm Performance ◽  
User Satisfaction ◽  
Information Quality ◽  
Equation Modeling ◽  
Successful Implementation ◽  
System Quality ◽  
Content Type ◽  
It Capability

PurposeThis study aims to investigate the determinants of successful implementation of cloud computing and, further, examines how cloud computing success influences firm performance.Design/methodology/approachThe authors developed a conceptual framework based on the integration of several strands of literature in business studies and information systems. To test the proposed model, data were collected from 300 Chinese firms which have adopted cloud computing. To analyze the data, partial least squares structural equation modeling (PLS-SEM) was used. An importance-performance map analysis (IPMA) was also conducted to identify the critical factors that exhibit high importance but low performance.FindingsThe results of the study revealed that end-user satisfaction, information quality, system quality, managerial information technology (IT) capability and technical IT capability significantly affect cloud computing success. Additionally, cloud computing success has a strong and positive impact on firm performance. IPMA further confirms that managers need to concentrate more on system quality, information quality, user satisfaction and technical IT capability.Originality/valueThis paper is one of the few attempts to integrate several theoretical frameworks (i.e. IT capabilities and resource-based view, expectation-confirmation theory, and information system success theory) to develop a comprehensive model for understanding the key determinants of cloud computing success and its impact on firm performance. This study makes a useful contribution to the conventional information systems (IS) literature and IT management practice.

scholarly journals User Acceptance of Shuttle Bus Decision Support System Based on Smartphone Probes

SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402091952
Author(s):  
Melih Engin ◽  
Nihat Kasap ◽  
Berna Tektas Sivrikaya
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Behavioral Intention ◽  
User Acceptance ◽  
Equation Modeling ◽  
Moderator Effect ◽  
Service Companies ◽  
Service Information ◽  
Actual Use

One of the most common procedures in service transport is to adjust the service location information of the passengers or the bus stops. Service companies assign a staff to update service information. These staff prepare lists of passengers and give them to service drivers. In this study, a model is proposed to facilitate the process of updating the service. With the smartphone application, a platform has been prepared in which passengers can automatically update their service information by selecting one of the three closest stops offered to them before the service hour. After development and implementation, its user acceptance is tested and validated via the unified theory of acceptance and use of technology (UTAUT) model and structural equation modeling. The main purpose of this study is to determine the acceptance and use of the mobile passenger application by the passengers. In this context, the moderator effect of the frequency of mobile use of passengers, education levels, genders, and ages on the performance expectancy, effort expectancy, facilitating condition, behavioral intention, and use behavior of passenger mobile applications was examined. As a result of the research, it was found out that the frequency of mobile usage has a moderator effect on both the effect of facilitation conditions on the actual use and the effect of behavioral intention on actual use. And also, it appears that the education level has a moderator effect on the effect of facilitating conditions on the actual use, and gender has a moderator effect on the effect of behavioral intention on the actual use. The proposed decision support system reduces the workload of service companies and facilitates the process, which is normally long and painful. Thus, customer satisfaction also increases. Hence, position and stop information between the service firm, passengers, and the drivers is easily and instantly shared.

scholarly journals Influence of System Quality, Information Quality, Service Quality on User Acceptance and Satisfaction and Its Impact on Net Benefits (Study of Information System Users Lecturer Performance Load (BKD) in Malang State University)

2019 ◽  
Vol 10 (3) ◽  
pp. 111-132
Author(s):  
Rini Widiastuti ◽  
Bambang Santoso Haryono ◽  
Abdullah Said
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Partial Least Square ◽  
Equation Modeling ◽  
Quality Information ◽  
State University ◽  
System Quality ◽  
Net Benefits

Abstract This study aims to examine the influence of system quality, information quality, and service quality of the lecturer at Malang State University. This study will also investigate the effect on user satisfaction and its impact on net benefits for users of UM Information System Expenses. This study applies a modification of the information system success model from DeLone & McLean. The model is analyzed by modeling the Structural Equation Modeling (SEM) based on components or variants (component based) that are popular with Partial Least Square (PLS) using SmartPLS version 3.2.8. The results of this study are expected to be adopted as input and consideration in developing, improving, and improving the performance of the UM BKD information system. The research design used in this study is quantitative research. Respondents in this study were 93 UM PNS lecturers who were actively teaching. The questionnaire was online distributed by accessing the page provided. The results showed that there was a positive but not significant effect between system quality, information quality, and service quality on the use of the BKD system. However, there is a positive and significant influence between system quality, information quality, and service quality on the BKD system user satisfaction, between the uses of the BKD system on net benefits, and between the satisfaction of the BKD system users on net benefits. The implementation of BKD UM information system can be declared successful because there is a positive correlation between variables.

scholarly journals Determinan Kepuasan, Kepercayaan dan Loyalitas Pelanggan UKM Sasirangan Melalui Media Sosial Instagram (Studi Pada Pelanggan yang merupakan Followers/Pengikut Kasasiur_Banjar )

2021 ◽  
Vol 5 (1) ◽  
pp. 14-30
Author(s):  
Rizki Adhani ◽  
RR Yulianti Prihatiningrum
Keyword(s):  
User Interface ◽  
Customer Satisfaction ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Information Quality ◽  
Equation Modeling ◽  
Significant Positive Effect ◽  
Interface Quality ◽  
Customer Trust ◽  
Positive Effect

This study aims to analyze the influence of User Interface Quality (X1), Information Quality (X2), Privacy Perception (X3) and Price (X4) on Satisfaction (Y1), analyze the influence of User Interface Quality (X1), Information Quality (X2), Privacy Perception (X3) and Satisfaction (Y1) on Trust (Y2) and analyze the influence of Satisfaction (Y1) and Trust (Y2) on Customer Loyalty (Y3).This research is a quantitative study using a survey approach. This research method uses a questionnaire with 150 respondents who are Instagram followers with kasasiur_banjar accounts. In this study using the Non Probability Sampling technique by purposive sampling. Measurement of variables using a Likert scale technique with a scale of weights from 1 to 5. To determine the effect of the studied variables Structural Equation Modeling (SEM) analysis tools are used.The results of the study concluded that User Interface quality has a significant positive effect on customer satisfaction. User Interface quality has a significant positive effect on customer trust. Information quality has a significant positive effect on customer satisfaction. The quality of information t has a significant positive effect on customer trust. Privacy perception has a significant positive effect on customer satisfaction. Privacy perception has a significant positive effect on customer trust. Price has a significant positive effect on customer satisfaction. Customer satisfaction has a significant positive effect on trust. Customer satisfaction has a significant positive effect on customer loyalty. Customer trust has a significant positive effect on customer loyalty. 

scholarly journals Human Organization and Technology-Fit Model to Evaluate Implementation of Library Information System

2020 ◽  
Author(s):  
Idria Maita ◽  
Irfani Dwi Ayu Riski
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Organization Structure ◽  
Successful Implementation ◽  
Net Benefit ◽  
Human Organization ◽  
Library Users ◽  
System Use

This study discusses the factors of influence on the successful implementation of library information system at the Library Archives Office of Riau Province that called QALIS (Quadra Automated Library Information System). This evaluation is using HOT-Fit model. HOT-Fit placed three substantial components of information system, there are human, organization and technology. The purpose of this research is to evaluate and knows that system quality, information quality, service quality, system use, user satisfaction, organization structure and net benefit are the factors affecting successful implementation of QALIS. The underlying purpose of this research is the phenomenon that QALIS was implementation since 2010 but not optimal using of librarian and it is utilization not measured for all library users. Data is obtained through distributing questionnaires to 100 respondents, consisting of 9 librarians and 91 library users. The results of this study indicate that information quality variables and service quality variables influence user satisfaction, user satisfaction variables influence system use, organization structure variables influence user satisfaction, and finally all three variables influence net benefit (level of significant 0.05). Keywords: HOT-Fit model, Library Information System, SEM PLS, QALIS

scholarly journals Evaluasi e-Tracer Study menggunakan HOT (Human-Organization-Technology) Fit Model

2019 ◽  
Vol 3 (2) ◽  
pp. 46
Author(s):  
Rizaldi Akbar ◽  
Mukhtar Mukhtar
Keyword(s):  
Information System ◽  
Data Analysis ◽  
Literature Review ◽  
System Evaluation ◽  
Successful Implementation ◽  
Tracer Study ◽  
Human Organization ◽  
Evaluation Models ◽  
Three Stages ◽  
The Relationship

Tracer Study is one of the methods used by several universities, especially in Indonesia to get feedback from alumni. Along with the development of AMIK Indonesia's e-Tracer Study, it needs to be evaluated for use by students and alumni. Evaluation of Tracer Study from the usability aspect can be done to find out a system that can be used by users in the effectiveness, efficiency, and satisfaction. One method that can be used to conduct observation and evaluation is the HOT (Human-Organization-Technology) Fit Model. The method in this study consisted of three stages namely; 1) literature review, 2) discuss theories about information system evaluation models and fit, and 3) analysis and identification of models, and data analysis tools used are SPSS and SmartPLS. From the results of the current research achievements, it can be concluded that in theory, this study has added a reference to the use of the HOT-FIT model for subsequent researchers or other parties in understanding the measurement of the successful implementation of the system, it can be used as a material consideration for the student sector as the manager of the e-system -Tracer Study. There is a deletion of 1 deleted indicator, the LO3 indicator. From 12 hypotheses there are 3 rejected hypotheses, namely IQ → STR, IQ → SU, and LO → NB. the relationship between variables IQ → STR, IQ → SU, and LO → NB did not have a significant effect, based on data analyzed from 124 respondents, 79% stated they use of e-Tracer Study felt very good, 11% felt quite good, and 10% feeling unwell.Keywords:Evaluation, e-Tracer Study, HOT (Human-Organization-Technology) Fit Model

scholarly journals Prerequisites and Perceived Information System Qualities Model for Mobile Banking Adoption Among the Customers of Private Commercial Banks in Myanmar

2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Phyo Min Tun
Keyword(s):  
Information System ◽  
Factor Analysis ◽  
User Interface ◽  
Commercial Banks ◽  
Interface Design ◽  
Information Quality ◽  
User Interface Design ◽  
Mobile Banking ◽  
System Quality ◽  
Design Quality

The research attempts to conjecture the prerequisites of perceived qualities of information system (IS) such as mobile banking (MB). The quantitative research was conducted and a total of 577 MB users of private commercial banks in Myanmar participated in the research. The results of the hypotheses were formulated by using partly exploratory factor analysis (EFA), partly confirmatory factor analysis (CFA), and structural equation modeling (SEM) techniques. The findings expose that device quality is an independent factor, and an antecedent of user interface design quality and system quality. The research also discloses that user interface design quality is a prerequisite of system quality and information quality. In the research, system quality and information quality are key factors affecting customers’ intention to adopt MB. Further, the results confirm that system quality has a statistically significant effect on information quality. However, the effect of device quality on information quality is insignificant. It is expected that the research gives valuable insights for not only bank managers but also software engineers who are going to develop MB systems.

Electronic Logistics Services

2013 ◽  
Vol 4 (1) ◽  
pp. 57-72 ◽  
Author(s):  
Yen-Chun Jim Wu ◽  
Chan-Lan Chang ◽  
Tse-Ping Dong
Keyword(s):  
Information System ◽  
Organizational Performance ◽  
Relationship Quality ◽  
Structural Equation ◽  
Information Quality ◽  
Marketing Channel ◽  
Equation Modeling ◽  
System Quality ◽  
Positive Effects ◽  
The Relationship

This study begins with discussing the relationship between the marketers’ organizational performance and E-marketing performance in the Taiwan’s mobile phone industry. From the perspective of dealers, this study discovers the effects on Relationship Quality, which generated by expected benefits derived from implementing the interorganizational information system on the management of marketing activities. The authors conducted Structural Equation Modeling approach on marketers and dealers respectively. The quality of the information system will affect marketers’ intention to use. Research findings also suggest that the system quality and information quality will affect marketers’ satisfaction and then will affect the Relationship Quality among dealers. From the implementation of information systems, the Relationship Quality has positive effects on the expected strategic benefits, informational benefits and transactional benefits. Therefore, combining the two perspectives from marketers and dealers, this study examines how the E-marketing channel contributes the effects of Relationship Quality on both marketers and dealers.

Analisa Faktor-Faktor Yang Mendorong Penggunaan Sistem Informasi Kepegawaian (SIPEG) : Studi Kasus Politeknik Negeri Padang

2015 ◽  
Vol 11 (1) ◽  
pp. 1
Author(s):  
Ade Irma Suryani ◽  
Achmad Nizar Hidayanto
Keyword(s):  
Information System ◽  
Human Resource ◽  
Structural Equation ◽  
Information Quality ◽  
Civil Service ◽  
Equation Modeling ◽  
Quality Service ◽  
System Quality ◽  
Service Department ◽  
Data Survey

Padang State Polytechnic is one of the best vocational Polytechnic in Sumatera. As the best college, Padang State Polytechnic has implemented several information systems; such as the Information System in the Human Resource Civil Service Department. However, the system still was not optimally utilized within the institution as a tool to support data processing and strategic tool to gain strategic advantages and to support the growth of the organization to a better level. This research was conducted to analyze the factors that encourage the usage of information system in the Human Resource Civil Service Department in PNP. In order to collect data survey, author has sent questionnaires to all faculties including lecturers and administration staffs in Padang State Polytechnic as user of Information System in the Human Resource Civil Service Department. Among 160 questionnaires that were distributed, only 121 questionnaires were returned. Furthermore, the questionnaires were proceeded with the Structural Equation Modeling (SEM) method by using Amos Software v.21. In conclusion, the factors that encourage the usage of Information System in the Human Resource Civil Service Department in PNP are Information Quality, Service Quality and System Quality.

AN ACCEPTANCE MODEL FOR SERVICE ROBOTS IN GLOBAL MARKETS

2012 ◽  
Vol 09 (04) ◽  
pp. 1250026 ◽  
Author(s):  
EUNIL PARK ◽  
ANGEL P. DEL POBIL
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Online Survey ◽  
User Acceptance ◽  
Ease Of Use ◽  
Service Robots ◽  
Global Markets ◽  
Equation Modeling ◽  
Perceived Enjoyment ◽  
Acceptance Model

This study aims to investigate the perceived enjoyment and service quality of service robots with a user acceptance model to predict user acceptance of service robots in global markets. Service robots are currently providing various services in various fields. A total of 1014 users worldwide participated in an online survey to analyze our proposed research model. By using the method of structural equation modeling with maximum likelihood, this study finds that service quality and perceived enjoyment by users significantly affect the factors of usefulness and ease of use in adopting service robots for various tasks. Also, this study confirms the value of the traditional technology acceptance model. In other words, the present study suggests a new framework for understanding the perceptions of users about the emerging technology of service robots in various fields worldwide.

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