scholarly journals A Study of the Recognition Regarding the Influence of Public Library Service to Quality of Life

Author(s):  
Younghee Noh ◽  
Yang-Ha Park
Bosniaca ◽  
2021 ◽  
Vol 26 (26) ◽  
pp. 52-71
Author(s):  
Andreja Zubac ◽  
Ana Barbarić

Cilj je rada predstaviti rezultate istraživanja o potrebama nezaposlenih građana Osječko-baranjske županije u svrhu unapređenja spoznaja o poboljšanju službi, usluga, programa i aktivnosti narodnih knjižnica te utjecaja na kvalitetu života nezaposlenih građana. Istraživanje je provedeno kvantitativnom metodom slučajnog uzorka (N = 250). U članku je prikazana slika stanja prije globalne zdravstvene pandemije COVID-19, krize koja je utjecala na cijeli svijet. Prikupljeni podaci statistički su obrađeni u Statističkom paketu za društvene znanosti primjenom opisne i korelacijske analize između dvije skupine varijabli te su izraženi u postotcima. Najvažniji rezultati istraživanja pokazali su da ispitani građani imaju potrebu za učenjem u sastavu cjeloživotnog obrazovanja, ali da su se, s druge strane, u najvećem ukupnom postotku na ponuđene potrebe u knjižničnom prostoru, izjasnili da nemaju potrebe. Najizraženije potrebe ispitanih građana su potrebe za učenjem engleskoga i njemačkoga jezika; računalnim i tehničkim vještinama, potreba za usavršavanjem komunikacijskih vještina; usavršavanjem dodatnih socijalnih vještina kroz timski rad, upoznavanjem pravila poslovnog bontona, stjecanjem organizacijskih vještina, promocijskih vještina, učenjem neverbalne komunikacije ili govora tijela. Rezultat istraživanja pokazao je da, unatoč tomu što je dio ispitanika (41,6 %) član narodne knjižnice, i dalje ima različite potrebe u sastavu cjeloživotnog obrazovanja, a njihova im narodna knjižnica ne pruža mogućnost ispunjavanja. Pokazao je i to da nisu sve narodne knjižnice u Osječko-baranjskoj županiji otvorene za sve korisnike. Nezaposleni, društveno isključeni građani mišljenja su da narodna knjižnica može pomoći u razvoju zajednice, ali ne i nezaposlenima. = The aim of this paper is to present the results of the research on the needs of unemployed citizens in the Osijek-Baranja County with the purpose of improving the knowledge of advancing the services, programs, and activities of public libraries, as well as the quality of life of unemployed citizens. Research was conducted using the random sampling method (N=250). The article presents a picture of the situation before the global COVID-19 health pandemic, the crisis that affected the whole world. The collected data was statistically analyzed in SPSS, the Statistical Package for Social Sciences, using correlation and descriptive analysis on two groups and was thereafter expressed in percentages. The most important results of the research showed that the selected citizens have a need for lifelong learning, but that at the same time the largest percentage of them do not have the need to fulfill the named needs in a library space. Most pronounced needs of tested citizens are the needs to learn English and German; computer and technical skills, the need to perfect communication skills; perfecting additional social skills through teamwork, familiarizing oneself with workspace etiquette, gaining organizational skills, promotional skills, learning nonverbal communication or body language. The results show that public libraries do not allow a portion of the subjects (41.6%) to fulfill their needs, despite them having a membership to the public library and having different needs for lifelong learning. Likewise, results show that not all public libraries within the Osijek-Baranja County are open to all users. Socially excluded unemployed citizens believe that the public library can help develop communities and unemployed citizens alike.


Libri ◽  
2020 ◽  
Vol 70 (2) ◽  
pp. 109-126
Author(s):  
Younghee Noh

AbstractIn this study, we explore a strategy to strengthen the library’s role of enhancing the quality of life for residents by identifying relationships between user satisfaction with library services and their quality of life. Questionnaires were distributed to public library users and normal distribution (skewness and kurtosis) and reliability of the measurement tools were validated. The results of this study show that satisfaction with the library staff has a positive influence on the participants’ living satisfaction, self-efficacy, and emotional stability. Second, an evaluation of their satisfaction with the library overall showed a significantly positive influence on their living satisfaction as well positive thinking. In conclusion, investment in libraries leads the public to be satisfied with their overall life, think of their future positively, have confidence to perform their roles successfully, and gain a sense of freedom with continuing stability.


2015 ◽  
Vol 116 (9/10) ◽  
pp. 578-587 ◽  
Author(s):  
Ngozi Blessing Ukachi

Purpose – The purpose of the study is to establish the information literacy skills status, medium for the acquisition of the skills and the impacts on the quality of life of artisans in Lagos, Nigeria. Design/methodology/approach – Multi-stage sampling technique was adopted in selecting the sample. First, the purposive sampling technique was adopted in selecting five categories of artisans specialised in creative works such as: hat making, knitting of clothes, fashion designing/tailoring, hair dressing and shoe making. Second, the proportionate stratified random sampling technique was used in selecting five artisans, each representing a particular category from the 20 local government areas that make up Lagos State. Hence, the sample size is 100. The instruments for data collection were questionnaire and oral interview. The oral interview was meant to complement the questionnaire, as the researcher observed that some of the artisans communicate better in oral discussions than in written ones. The researcher personally administered the instruments. The oral interview was guided by the interview schedule constructed by the researcher based on the research questions. The questionnaire collection period lasted three weeks. Data collected were analysed using simple percentages and frequency count and presented in tables and figures. Findings – The outcome of the study revealed that the artisans’ level of information literacy skills increased following their exploration of technological gadgets such as android and smart-phones which the study had established to be the main means through which they acquire their information literacy skills. Other sources such as the library and training organised by the state government have not benefited them. The result established that the increase in their information literacy skills status has enhanced their quality of life. Practical implications – An improvement in the information literacy skills status of artisans could positively impact their quality of life. Originality/value – An exploration of the information literacy skills status, medium for the acquisition of the skills and the impacts on the quality of life of artisans in Lagos has not been carried out before now. This study revealed the status as well as the most accessible and appealing medium of information literacy skills acquisition by the artisans. This will help the government and public library management with the knowledge of the information literacy skills’ needs including, formats and media most suitable for this category of people.


2018 ◽  
Vol 16 (7) ◽  
Author(s):  
Dasimah Omar ◽  
Kamarul Ariff Omar ◽  
Zuriyati Kamaludin ◽  
Saberi Othman ◽  
Zaharah Mohd Yusoff

The national agenda consistently prioritised the rural development and poverty eradications in Malaysia. The Rural Transformation Programme from 2016 till 2020 outlines six focus areas namely, Rural Infrastructure, Youth Development, Economy, Entrepreneurship, Human Capital and Delivery System. Guided by these principles, the strategies and programmes for rural development and poverty eradication have focused on increasing the productivity as well as improving the quality of life. The objective of this research is to evaluate the level of usage and satisfaction towards facilities provided for youth living in the rural areas. The study areas selected are Jengka, Pahang and Kota Samarahan, Sarawak. The variables for the assessment include adequacy ratio, usage satisfaction, accessibility and maintenance of existing public facilities. The results were analysed to measure the level of provision of public facilities provided for the youth who are living in rural areas. It was found that public facilities including multipurpose hall, public library, mosque, temple and church are provided in both study areas. However, their usage among the youth was rather discouraging, except for mosque, musolla and church.


2018 ◽  
Vol 5 (1) ◽  
pp. 53-60
Author(s):  
Yanuar Yoga Prasetyawan ◽  
Ika Krismayani ◽  
Mecca Arfa ◽  
Arina Faila Saufa

Abstrak Sebagai lembaga yang berfungsi menyimpan dan menyebarluaskan informasi, perpustakaan juga mempunyai andil besar untuk turut serta meningkatkan kualitas hidup masyarakat. Dalam hal ini, perpustakaan diharapkan mampu menyelesaikan permasalahan yang ada di masyarakat tidak hanya dalam bidang pendidikan namun juga bidang lainnya seperti sosial dan ekonomi. Melalui penelitian ini diharapkan mampu mengkaji dan menganalisis peran Perpustakaan Umum Kabupaten Gunungkidul dalam meningkatkan kualitas hidup masyarakat pesisir Gunungkidul yang relatif masih rendah. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Peneliti melakukan wawancara kepada 4 (empat) informan; yaitu Kepala Perpustakaan Umum Kabupaten Gunungkidul, seorang pustakawan Perpustakaan Umum Kabupaten Gunungkidul, dan 2 (dua) orang anggota pelatihan membatik. Hasil penelitian ini menunjukkan bahwa kondisi ekonomi masyarakat pesisir Gunungkidul Yogyakarta relatif masih memprihatinkan, karena mayoritas pekerjaannya sebagai nelayan yang hasilnya belum mencukupi kebutuhan kesehariannya. Selain itu, minimnya kesadaran akan pentingnya pendidikan di wilayah setempat mengakibatkan banyaknyaanak usia sekolahyang tidak melanjutkan pendidikan ke jenjang yang lebih tinggi, lalu memutuskan untuk merantau ke kota-kota besar untuk mendapatkan pekerjaan. Oleh karena itu, Perpustakaan Umum Kabupaten Gunungkidul telah melakukan beberapa program layanan berbasis pemberdayaan masyarakat; seperti perpustakaan keliling ke daerah-daerah terpencil, perpustakaan keliling pantai,One Home One Library, pelatihan membatik, dan pelatihan pemasaran produk secara online. Dengan kegiatan-kegiatan tersebut, Perpustakaan Umum Kabupaten Gunungkidul tidak hanya berhasil memenuhi kebutuhan informasi masyarakat setempat, namun juga mampu memperbaiki kualitas hidup terutama dalam bidang pendidikan dan ekonomi. Kegiatan yang telah berjalan tersebut mampu menjadi role model bagi perpustakaan umum lainnya agar turut membantu memperbaiki kualitas hidup masyarakat penggunanya melalui kegiatan pemberdayaan masyarakat.   Kata Kunci: Perpustakaan Umum, Pemberdayaan masyarakat, masyarakat pesisir   Abstract As an institution that functions and disseminates information, a library also has a big part to participate in improving the quality of life of community. In this case, the library is expected to be able to solve the problems that exist in society not only in the field of education but also other areas, such as social and economic areas. This research is expected to study and analyze the role of the Public Library of Gunungkidul Regency in improving the quality of life of Gunungkidul coastal communities which is still relatively low.This research uses qualitative method with case study approach. The researchers interviewed 4 (four) informants; namely the Head of Public Library of Gunungkidul Regency, the librarian of Public Library of Gunungkidul Regency, and 2 (two) members of the training of batik. The result of this research indicate that the economic condition of Gunungkidul coastal communities Yogyakarta is relatively still concerned, because the majority of their work as a fisherman does not meet the need of their daily needs. In addition, the lack of awareness of the importance of education in the local area resulted in the number of school-age children who did not continue their education to a higher level, then decided to urbanize to get job in big cities. Therefore, the Public Library of Gunungkidul Regency has undertaken some community empowerment based on service programs; such as mobile libraries to remote areas, coastal libraries, One Home One Library, batik training, and online product marketing training. With these activities, the Public Library of Gunungkidul Regency not only succeeds in meeting the information needs of the local community, but also is able to improve the quality of life, especially in education and economy areas. Activities that have been undertaken are able to become a role model for other public libraries to help improve the quality of community life through community empowerment activities.   Key Words: public library; community empowerment; coastal communities


2021 ◽  
Author(s):  
◽  
Philip James Calvert

<p>A variety of library evaluation methods have been developed, yet few have attempted to evaluate the evaluation methods. This thesis is a meta-evaluation: an evaluation of other evaluations. The merits of different evaluation are analysed. Then the relationships between the different types of evaluation are identified, and a meta-model of library evaluation created. The Research Question posed in this thesis is "What are the most useful types of library evaluation, and how are they related to each other?" A four cell model has been developed. The two axes were chosen based upon systems theory. The y axis (vertical) uses two perspectives: an internal view (from the library) and an external view (the customers). The x axis (horizontal) is about the topic: the library itself; its collection, processes, costs, and the customer' use of its products and services. Four types of library evaluation are each placed in one cell of the matrix. Early chapters examine library effectiveness based upon four models of organisational effectiveness. A two stage project that investigated New Zealand public library effectiveness is described. First, stakeholders said what the best statements for evaluating public library effectiveness were. Second, library staff said how well their library was performing on each of the key statements. This data was subjected to a factor analysis to create clusters of statements that are the 'imensions'of library effectiveness. Then two chapters describe a similar project conducted in university libraries. Later chapters describe research into library service quality based upon the SERVQUAL model. It used the Hernon-Altman method rather than the LibQUAL+ approach. The intention of the research was to understand the concept of service quality for academic libraries and then create an instrument to measure library service quality. Subsequent research adapted the instrument for use with electronic services provided by libraries.</p>


2013 ◽  
Vol 22 (70) ◽  
pp. 35-42
Author(s):  
Colette Coles

Explores the results of interviews with 301 public library users regarding users' attitudes to IT and levels of IT literacy. Attitudes averaged 47% positive, 30% negative and 23% neutral. Other views concerned the impact of technology on work, children and quality of life. Library users displayed varying levels of IT literacy. Six types of users were identified: non-users (technophobes); reluctant/anxious; work-related; casual/occasional ; experience/regular and high flyers (technophiles). lt is essential to understand how public library users perceive lT if electronic sources are to be successfully implemented in public libraries.


2019 ◽  
Vol 52 (3) ◽  
pp. 647-658
Author(s):  
Peter H. Reid

The current challenging environment for public library has resulted in an ever greater need to demonstrate and evidence the quality of library provision as well as the value and impact of these services on society. Research, conducted on behalf of the Scottish Library and Information Council, reviewed the previous quality standards mechanism used in Scotland and resulted in the creation of a new framework. Data were gathered through a systematic review of all published quality audits of Scottish public libraries, focus groups with heads of service, impact workshops with library staff. The findings resulted in the creation of a new approach to assessing and evaluating the quality of provision as well as the value and impact of Scottish public libraries.


2021 ◽  
Author(s):  
◽  
Philip James Calvert

<p>A variety of library evaluation methods have been developed, yet few have attempted to evaluate the evaluation methods. This thesis is a meta-evaluation: an evaluation of other evaluations. The merits of different evaluation are analysed. Then the relationships between the different types of evaluation are identified, and a meta-model of library evaluation created. The Research Question posed in this thesis is "What are the most useful types of library evaluation, and how are they related to each other?" A four cell model has been developed. The two axes were chosen based upon systems theory. The y axis (vertical) uses two perspectives: an internal view (from the library) and an external view (the customers). The x axis (horizontal) is about the topic: the library itself; its collection, processes, costs, and the customer' use of its products and services. Four types of library evaluation are each placed in one cell of the matrix. Early chapters examine library effectiveness based upon four models of organisational effectiveness. A two stage project that investigated New Zealand public library effectiveness is described. First, stakeholders said what the best statements for evaluating public library effectiveness were. Second, library staff said how well their library was performing on each of the key statements. This data was subjected to a factor analysis to create clusters of statements that are the 'imensions'of library effectiveness. Then two chapters describe a similar project conducted in university libraries. Later chapters describe research into library service quality based upon the SERVQUAL model. It used the Hernon-Altman method rather than the LibQUAL+ approach. The intention of the research was to understand the concept of service quality for academic libraries and then create an instrument to measure library service quality. Subsequent research adapted the instrument for use with electronic services provided by libraries.</p>


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