Determining The Factors of Employee’s Commitment and Loyalty in A Malaysian Internet-based Company
One of the main challenges faced by most organizations is to encourage their workers to dedicate themselves towards their organizations. Organizations realized that to reach its goals, it is very important for them to have a group of committed workforce who are highly efficent, motivated and loyal. With the current high competition between companies, employee’s loyalty is one of the factors that will determine the success of organizations as well as maintaining their competitiveness in the market through improved productivity. Thus, organizations are constantly finding ways in maintaining and retaining their employees, for example, by looking back at their compensation and benefits, management styles, working environment, job security, employee’s performance, employee’s satisfaction and career development. This study main objective was to investigate the impact of compensation and benefits, career development, management style and working environment towards employee’s commitment and loyalty in an organization. Using the data collected from 108 employees of an internet-based company in Malaysia and analyzed using SPSS Statistics, this study has established that all four factors have a critical impact on employee’s loyalty with the management style as the most influencing factor. It is hope that this study can provide a huge understanding on some of the factors that could influence employee’s loyalty in organizations and hence, preparing them to be a productive entity.