scholarly journals Intention to use m-banking application: an empirical study in Ho Chi Minh City

2021 ◽  
Vol 12 (2) ◽  
pp. 637-653
Author(s):  
Phuong Viet Le-Hoang
Keyword(s):  
Factor Analysis ◽  
Multiple Regression Model ◽  
Perceived Usefulness ◽  
Influential Factor ◽  
Ho Chi Minh City ◽  
Intention To Use ◽  
Mobile Banking ◽  
Factors Affecting ◽  
Expected Performance ◽  
Insight Into

The research aims to explore, measure, and analyze factors affecting the intention to use Mobile Banking (M-Banking) of customers in Ho Chi Minh City. The author conducts a convenient sampling, including 600 participants. The method of the research is the Exploratory Factor Analysis (EFA) and a multiple regression model. The results show that there are six factors such as perceived ease to use (EU), perceived usefulness (PU), trust (TR), expected performance (PE), social influence (SI), Facilitating condition (FC) affect the adoption of M-Banking. In which, Facilitating condition is the most influential factor, and expected performance is the least influential factor. Also, this study proposes some recommendations to develop an M-Banking application to help customers gain more insight into the bank as well as actively select the M-Banking application as a reliable transaction method.

scholarly journals Determinants of customer's apartment purchase intention: is the location dominant?

2020 ◽  
Vol 11 (4) ◽  
pp. 1303
Author(s):  
Phuong Viet Le-Hoang ◽  
Yen Truong Thi Ho ◽  
Danh Xuan Luu ◽  
Truc Thanh Thi Le
Keyword(s):  
Factor Analysis ◽  
Real Estate ◽  
Exploratory Factor Analysis ◽  
Purchase Intention ◽  
Subjective Norm ◽  
Influential Factor ◽  
Ho Chi Minh City ◽  
Factors Affecting ◽  
Five Factors

The purpose of this research is to identify and measure the factors affecting the intention to buy apartments of customers in Ho Chi Minh City, Vietnam. The survey carried out with the participation of 200 customers. The authors explore five factors which affect customer's apartment purchase intention include location, features, brand, finance, and subjective norm. The result from Exploratory Factor Analysis (EFA) shows that location, features, finance, and subjective norm have a significant effect on the intention to buy customers' apartments. In which, location in Ho Chi Minh City context is the most influential factor, so, it strongly confirm the research of Adair et al. (1996), Clark et al. (2006), Daly et al. (2003), Kaynak and Stevenson (2007), Opoku and AbdulMuhmin (2010), Sengul et al. (2010), Tu and Goldfinch (1996), Xiao and Tan (2007) and Wang and Li (2006). The study also proposes some recommendations to increase the attractiveness of the apartment. What is more, developers, marketers, real estate policymakers can use the results of this research to understand the needs of customers better and satisfy customers.

scholarly journals FACTORS AFFECTING INDIVIDUAL CUSTOMERACCEPTANCE OF MOBILE BANKING SERVICES IN VIETNAM

2020 ◽  
pp. 45-55
Author(s):  
Tran Huu Ai ◽  
Hong Mai Thi Dao ◽  
Vinh Bui Thanh
Keyword(s):  
Social Influence ◽  
Transaction Costs ◽  
Intention To Use ◽  
Security Awareness ◽  
Mobile Banking ◽  
Banking Services ◽  
Factors Affecting ◽  
Expected Performance ◽  
Favorable Conditions ◽  
Significant Factors

  The study determines the influence of transaction costs, favorable conditions, hedonic motivation, security awareness, social influence and beliefs, expected performance and trust as significant factors affecting the intention to use mobile banking services. The results of the study show that the statistically significant relations of these factors, from the highest to the lowest, are as follows: favorable conditions, hedonic motivation, the value of transaction costs, security awareness, social influence and beliefs, and finally, the expected performance.

FACTORS AFFECTING THE ADOPTION OF ELECTRONIC MONEY USING TECHNOLOGY ACCEPTANCE MODEL AND THEORY OF PLANNED BEHAVIOR

2019 ◽  
Vol 24 (1) ◽  
pp. 100-113
Author(s):  
Filona ◽  
Misdiyono
Keyword(s):  
Theory Of Planned Behavior ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Electronic Money ◽  
Factors Affecting ◽  
Acceptance Model

With the rapid growth of information technology, electronic money has played an important and central role in the e-payment. Development of electronic money is able to create a trend less-cash society, which is a society’s behavior using non- cash transactions by utilizing the simplicity offered through electronic transactions. The purpose of this research is to determine the factors affecting the intention to use electronic money. We designed a questionnaire and used it to survey a simple random sampling of people who use of e-money in DKI Jakarta. The actual samples used for the study are 125 respondents. We analyzed the data using Structured Equation Modeling to evaluate the strength of the hypothesized effects. The result of the analysis showed that perceived ease of use has no significant effect on attitudes towards the use of e-money. Perceived ease of use has a significant effect on the perceived usefulness of e-money. Perceived usefulness has no significant effect on the intention to use e-money. Perceived usefulness has a significant effect on attitudes towards the use of e-money. Attitude has a significant effect on the intention to use e-money. Subjective norm has a significant effect on the intention to use e-money. Perceived behavioral control has no significant effect on the intention to use e-money. Keywords: electronic money, technology acceptance model, the theory of planned behavior.

A Study on Behavior Intention to Adopt Mobile Banking Apps

2021 ◽  
Vol 13 (2) ◽  
pp. 60-72
Author(s):  
Phan Dai Thich
Keyword(s):  
Social Influence ◽  
Perceived Risk ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Influential Factor ◽  
Mobile Banking ◽  
Perceived Ease Of Use ◽  
Behavior Intention ◽  
Intention To Adopt ◽  
Tam Model

This study aims to examine the factors influencing consumers' behavior intention to adopt mobile banking apps. The research uses the TAM model with additional variables such as social influence and perceived risk to evaluate how these factors impact the behavior intention of young customers toward adopting mobile banking services. PLS-SEM was used as the main research method. The findings from this paper reaffirmed that perceived usefulness and social influence are the most influential factor in behavior intention, but perceived ease of use and perceived risk showed insignificant impacts on young consumers' behavior intention in Vietnam. This paper also found that perceived ease of use had no direct impact on behavior intention but an indirect impact through facilitating perceived usefulness. This subject makes a practical and academic contribution in the context of a developing country where is lacking research in mobile banking apps.

An Investigation of Factors Affecting Usage and Adoption of Internet & Mobile Banking In Pakistan

2014 ◽  
Vol 1 (1) ◽  
pp. 478 ◽  
Author(s):  
Fatima Mazhar ◽  
Muhammad Rizwan ◽  
Umar Fiaz ◽  
Sobia Ishrat ◽  
Muhammad Salman Razzaq ◽  
...  
Keyword(s):  
Regression Analysis ◽  
Rural Areas ◽  
Rural Population ◽  
Perceived Usefulness ◽  
Mobile Banking ◽  
Factors Affecting ◽  
Evolution Of Technology ◽  
Technological Acceptance Model ◽  
Acceptance Model ◽  
Cultural Effect

Evolution of technology is a swift process, however, its acceptance and adoption in the society is slackened despite its promising results. Internet / mobile banking is a technological way of conducting banking transactions. The purpose of the current study is to find out the affect of various factors effecting successful adoption of internet   / mobile banking using TAM, technological acceptance model in Pakistan, especially rural areas of the country. Results of the current study obtained using regression analysis reveals that the effect of perceived usefulness and security is significant on internet / mobile banking attitude where attitude significantly impact on intentions to use internet / mobile banking. Also due to the cultural effect this modern banking is not compatible with the lifestyle of rural population of Pakistan though the population widely acknowledged its usefulness.

scholarly journals People’s expectations in Ho Chi Minh City when buying over - the - counter drugs to self - treatment

2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Nguyen Minh Ha ◽  
Nguyen The Hung
Keyword(s):  
Factor Analysis ◽  
Exploratory Factor Analysis ◽  
Prescription Drugs ◽  
Quantitative Method ◽  
Information Behavior ◽  
Ho Chi Minh City ◽  
Over The Counter ◽  
Factors Affecting ◽  
Otc Drugs ◽  
Common Diseases

This objective is to study determinants of people’s expectation in Ho Chi Minh city when buying over – the counter drugs to self – treatment. With a directly surveyed dataset of 403 citizens over 18 years old who purchased medicines for self-treatment, and using the quantitative method by exploratory factor analysis (EFA), the study found factors affecting people’s expectations when buying over – the – counter (OTC) drugs to heal themselves are past purchase and use of non-prescription drugs, experience treating common diseases with OTC drugs, seeking information behavior when intending buying non-prescription drugs, the impression of the-over-counter medications and the impression of pharmacist at pharmacy by Ho Chi Minh city (HCMC) citizens.

FACTORS AFFECTING THE USE OF LOGISTICS SERVICES BY SEAFOOD EXPORTING ENTERPRISES IN HO CHI MINH CITY

2021 ◽  
Vol 46 (04) ◽  
Author(s):  
HÀ CÔNG NGUYÊN ◽  
NGUYỄN THANH DƯƠNG ◽  
NGUYỄN TIẾN HOÀNG
Keyword(s):  
Business Performance ◽  
Service Providers ◽  
Research Process ◽  
Influential Factor ◽  
Ho Chi Minh City ◽  
Logistics Industry ◽  
Factors Affecting ◽  
Five Factors ◽  
Logistics Service Providers ◽  
Logistics Services

The study identifies the factors and measures the influence on the use of logistics services by seafood exporting enterprises in Ho Chi Minh City. Many research models on the same and relevant fields are reviewed to provide the comprehensive research background of the topic. Thereby, the research model and hypotheses are proposed with 26 observed variables for 05 factors of using logistics services. The survey is conducted in Ho Chi Minh City with 161 valid answers accepted for the analysis. After various statistical techniques to fully analyze data, the findings show that there is statistically significant relationship between all five factors and the use of logistics services by seafood exporting enterprises. Transportation time is the most influential factor, followed by reliability, cost, reputation and service quality. In accordance with these results, implications are proposed for both seafood exporting enterprises and logistics service providers to improve their operations and business performance. Despite the limitations during research process, the study has made a significant contribution to the literature of B2B buying relationship in the logistics industry.

Faktor-Faktor Yang Mempengaruhi Minat Wajib Pajak Dalam Menggunakan Sistem E-Filling

IJAcc ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 53-59
Author(s):  
Mardiana Mardiana ◽  
Pipit Nursaputri ◽  
Ria Dwi I’zzaty
Keyword(s):  
Human Resources ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting

The purpose of this research is to examine the factors affecting interests of taxpayers in using efiling facility. The independent variables of this research are perceived usefulness, perceived ease of use, security and privacy, complexity, readiness technology taxpayers information and human resources. Data used in this research is primary data by using questionnaires. Respondent are the Individual Taxpayers who used e-filing.This research used multiple linear regression analysis that involved 108 respondents. The results show that: (1) perceived usefulness affects positively the intention to use E-filing, (2) perceived ease of use affects positively the intention to use E-Filing, (3) security and privacy affects positively the intention to use E-Filing, (4) complexity affects negatively the intention to use E-filing, (5) Readiness Technology Taxpayers Information affects positively the intention to use E-Filing (6) Human Resources affects positively the intention to use E-Filing

scholarly journals Intention to Use Sustainable Green Logistics Platforms

2020 ◽  
Vol 12 (8) ◽  
pp. 3502 ◽  
Author(s):  
Su-Young Kwak ◽  
Woo-Sung Cho ◽  
Gil-Am Seok ◽  
Seung-Gyun Yoo
Keyword(s):  
Structural Equation ◽  
Service Providers ◽  
Statistical Processing ◽  
Equation Model ◽  
Perceived Usefulness ◽  
Network Effect ◽  
Intention To Use ◽  
Green Logistics ◽  
Checks And Balances ◽  
Factors Affecting

Recently, logistics platforms that facilitate interaction and the exchange and transaction of information have quickly emerged in the Korean domestic market. In order to further advance the development of logistics platforms into green logistics platforms in which participation in the early stages is not active, appropriate checks and balances are needed so that service providers, users, and platform operators can grow together in green logistics platforms. The purpose of this study is to empirically verify the factors affecting participants’ intentions to use green logistics platforms. Out of the 230 questionnaires distributed from 25 June to 11 July 2019, 14 were excluded from analyses due to unsatisfactory responses, while 216 responses were used for statistical processing. The structural equation model (SEM) was used to test hypotheses in this research. The results showed that the network effect and security factors influenced perceived usefulness, and trust did not affect perceived usefulness. Perceived usefulness also significantly influenced the intention to use green logistics platforms. The results of this study present strategies and directions for the future development of green logistics platforms.

scholarly journals What Drives Mobile Banking in the Digital Age? An Empirical Examination among Young Consumers

2020 ◽  
pp. 246-255
Author(s):  
Rudi Purwono ◽  
Andhy Setyawan ◽  
Tuwanku Aria Auliandri
Keyword(s):  
Developing Countries ◽  
Service Quality ◽  
External Factors ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Intention To Use ◽  
Mobile Banking ◽  
System Quality ◽  
Digital Era ◽  
Young Consumers

This study aims to examine the factors that encourage young consumers who intend to adopt mobile banking (m-banking) facilities in the current digital era. The empirical testing of the intention of m-banking adoption is based on the perspective of users who are included in the criteria of young consumers in developing countries. Young consumers in developing countries are potential markets for m-banking services in the digital era that demand the effectiveness and efficiency of banking transactions. These young consumers tend to have high mobility and are more aware of the development of m-banking technology to fulfil their needs and wants using easy, fast, and practical banking transactions. By using a purposive sampling technique, as many as 290 young consumers (18-30 years old) of m-banking in Indonesia were chosen as respondents of this study. The data is analysed using the structural equation modeling (SEM) technique. The results showed that all factors that were thought to have a positive effect on the intention to use m-banking among young consumers supported the empirical data. The antecedent factors tested included attitude, perceived usefulness, service quality, system quality, and trust. Internal factors of m-banking users, namely attitude, perceived usefulness, and trust have a greater influence on the intention to use m-banking than external factors. The external factors are in the form of supports provided by banks to m-banking users, namely service quality and system quality.

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