scholarly journals Factors Influencing Private Customers′ Trust in Internet Banking: Case of Latvia

2017 ◽  
Vol 14 (1) ◽  
pp. 50-57
Author(s):  
Viktorija Skvarciany
Keyword(s):  
Banking Sector ◽  
Scientific Literature ◽  
Banking System ◽  
Internet Banking ◽  
Banking Services ◽  
Correlation And Regression Analysis ◽  
The Past ◽  
Factors Influencing ◽  
The Impact ◽  
Vital Factor

Abstract Banking sector has developed and extended the usage of online services in the past decade. In fact, nowadays, Internet-based banking services dominate over other historically provided alternatives. This article discusses private clients′ trust in Internet banking in Latvia. The model of trust in Internet banking was developed based on four factors, distinguished in the scientific literature. They are provided information, bank’s characteristics, ebanking system and website of a bank. Hence, the goal of the research is to measure the impact of distinguished factors on trust in Internet banking. In order to determine how these attributes affect private customers′ trust, correlation and regression analysis were applied. The results showed that the most vital factor affecting private clients’ trust in Internet banking is e-banking system. What is more, it was found that provided information is a statistically insignificant factor and, hence, it was removed from the model. Respondents, being private customers, limit the breadth of study, thus the results do not reflect companies’ trust in Internet banking.

Assessing the Determinants of Adoption of M-Banking by Students

2016 ◽  
pp. 120-136
Author(s):  
Gazal Punyani ◽  
Sourabh Sharma
Keyword(s):  
Banking Sector ◽  
Service Providers ◽  
Banking Industry ◽  
Banking System ◽  
Study Data ◽  
Mobile Banking ◽  
Banking Services ◽  
Technology Adoption Model ◽  
Adoption Model ◽  
The Impact

Technology is entwined in almost every part of one's lives. Today's students are using more technology than ever before. Information technology has revolutionized every industry and especially the banking industry. Tremendous improvements in technology have taken place in the Indian banking sector. Among all, Mobile Banking (m-banking) is the recent phenomenon that changed country's banking system. Students, being considered as most technically knowledgeable make most use of mobile banking services among all the banking customers. Therefore, the focus is particularly towards the young students engaging in m-banking services and to evaluate the factors that influence them to adopt m-banking. The study considers extended Technology Adoption Model (TAM) to measure the impact of the factors on adoption of m-banking. For the study, data was collected through questionnaire from 217 students of Western Rajasthan. The result of this research would provide valuable information to service providers in order to improve their m-banking services.

scholarly journals The Impact of Technology on the Financial Performance of Banking Sector With Reference To Sbi & Hdfc Banks

2020 ◽  
Vol 9 (1) ◽  
pp. 2029-2036
Keyword(s):  
Financial Performance ◽  
Banking Sector ◽  
Banking System ◽  
Asset Returns ◽  
Internet Banking ◽  
Mediation Effect ◽  
Substantial Impact ◽  
Financial Variables ◽  
Bivariate Correlation ◽  
The Impact

The modern banking system includes the effective usage of technology not only to deliver services to customers, but also to increase the financial performance of the banking sector. The present study considered the meta data of the State Bank of India and the HDFC Fund for the duration 2009-10 to 2019-20. The study introduced the data in panel form and applied the approach according to the objectives outlined. The study primarily looked at the four key banking network variables (internet banking, telephone banking, ICS banking and ATMs) influencing the contingent variable – asset returns by tracking a few different variables. The study examined the relationship between the banking technology variables and the financial variables with the aid of the Bivariate correlation statistical method, and the result revealed a favorable relationship with the asset returns technology variables. The study examined the influence of technology on the financial results of banking with a mediation effect and concluded that mobile and ICS banking have a substantial impact on the return on assets of the selected SBI and HDFC banks

scholarly journals Digital transformation of the banking sector of the economy of Ukraine

2021 ◽  
Vol 2021 (3) ◽  
pp. 84-98
Author(s):  
Viktoriia KOVALENKO ◽  
Keyword(s):  
Information And Communication Technologies ◽  
Financial Services ◽  
Banking Sector ◽  
Banking System ◽  
Financial Education ◽  
Internet Banking ◽  
Digital Transformation ◽  
Banking Services ◽  
Banking Business ◽  
Self Service

The article considers the main digital transformational changes in the banking business. The current state of banks' use of financial digital technologies is analyzed, and the factors of digital transformation that affect their financially stable development are singled out. It is determined that the digitalization of the world economy over the past decade has posed new challenges to the banking system, which are caused by increased competition in the financial services market. The factors of emergence of financial intermediaries of the new generation and the need for digital transformation of contemporary banks are described. It is proved that the digital transformation of the banking sector of the economy is due to the development of financial technologies, digital marketing channels and innovation. Three main holistic proposals for FinTech development have been identified. The digital transformation of the banking business is changing not only the supply to customers. It is changing the contours of the business and staffing requirements. Such tools as ATMs and self-service terminals, telephone banking, SMS banking, Internet banking and mobile banking represent the evolution of customer access channels to banking services based on the use of information and communication technologies. The article considers the basic scheme of transformation of a classical bank into a dynamic system of a digital bank by gradually forming the directions of digital distribution. Further digital transformational changes in the banking business should be aimed at the vectors of financial education of consumers of banking services, regulation of the cryptocurrency market in Ukraine, definition of common standards of regulation and supervision of banks and non-banking institutions in the area of digital financial services.

scholarly journals Transformation of the Structure of the Russian Banking Sector: The Impact on Regional Development

2020 ◽  
Vol 28 (4) ◽  
pp. 695-722
Author(s):  
Alim B. Fiapshev ◽  
Elena V. Travkina ◽  
Vitaliy V. Poznyakov
Keyword(s):  
Economic Development ◽  
Central Bank ◽  
Regional Development ◽  
Price Competition ◽  
Banking Sector ◽  
Banking System ◽  
Banking Services ◽  
Socio Economic Development ◽  
Regional Banks ◽  
The Impact

Introduction. Inconsistency of the governmental regulatory impact on the socio-economic processes is one of the destructive factors in the increasing asymmetry of regional development. The decisions taken in the sphere of financial market regulation have provoked large-scale structural and quantitative changes in the banking system. The purpose of this study is to assess the impact of the occurred transformation on regional development and to analyze the possibilities of reducing gaps in the volume of banking services provided in Russia’s regions as well as in the level of their socio-economic development. Materials and Methods. The study was conducted on the basis of data from the Central Bank of the Russian Federation and the Federal State Statistics Service. The results of the banking system transformation and the possible impact of the changes on regional development were assessed using the methods of scientific knowledge. When working with the empirical material, the methods of comparison, measurement and evaluation were used. Results. The authors have identified gaps in the level of socio-economic development of Russia’s regions. For a long time, a number of regions have demonstrated limited opportunities for self-development and to fulfil their potential. The acuteness of this problem can be smoothed out by the tools of bank regulation (e.g. lending). After the decrease in the number of regional banks, the banking services market has seen steady signs of oligopoly with a marked decline in price competition. Negative effects of this decline have been increasing at the regional level. Discussion and Conclusion. Regional socio-economic dynamics demonstrate high sensitivity to the reduction in the number of regional banks operating independently as well as to the decline in price competition in the banking services market. It is important that the regional component be taken into account in regulatory practices, including that applicable to the banking sector. Preservation of the regional segment of this system will help to solve a lot of problems at the local level and thus make a significant contribution to overcoming the gaps in the socio-economic development of the regions. The results of this study will be useful to managers of the Central Bank of Russia, as well as to regional and local authorities.

scholarly journals Pandangan Pengguna Internet terhadap Minat dalam Adopsi Internet Banking pada Masyarakat Kota Batam, Provinsi Kepulauan Riau, Indonesia

SKETSA BISNIS ◽  
2020 ◽  
Vol 7 (1) ◽  
pp. 27-36
Author(s):  
Fendy Cuandra
Keyword(s):  
Financial Services ◽  
Banking System ◽  
Internet Banking ◽  
Retail Banking ◽  
The Internet ◽  
Banking Services ◽  
Self Service ◽  
Self Service Technology ◽  
Internet Banking Services ◽  
The Impact

Abstract Financial services have now been transformed due to the impact of the development of Information and Communication Technology (ICT). It also affects the form of retail banking services that occur in various countries, resulting in changes in the needs and preferences of consumers. Consumer needs have changed, making banks use advanced information technology such as the internet to achieve competitive advantage in terms of customer service. Internet Banking is a type of service in the form of an online transaction method for money transfer transactions in 1 (one) certain bank account to another account that can be done at any time. Internet banking services are becoming popular and growing services so that they are better known as self-service technology. However, internet banking services can be ignored and avoided if the customer feels that he is not ready or comfortable in utilizing the capabilities of the internet banking system. Keywords:internet, internet banking, technology Abstrak Pelayanan keuangan saat ini telah bertransformasi akibat dampak pengembangan Teknologi Informasi dan Komunikasi (TIK). Hal tersebut juga mempengaruhi bentuk layanan perbankan ritel yang terjadi di berbagai negara, sehingga terjadi perubahan atas kebutuhan maupun preferensi konsumen. Kebutuhan konsumen yang telah berubah, membuat perbankan memanfaatkan teknologi informasi maju seperti internet untuk mencapai keunggulan kompetitif dalam hal pelayanan konsumen. Internet Banking merupakan jenis layanan berupa metode bertransaksi secara online untuk transaksi pengiriman uang dalam 1 (satu) rekening bank tertentu ke rekening lain yang dapat dilakukan sewaktu-waktu. Layanan internet banking menjadi layanan populer dan berkembang sehingga lebih dikenal sebagai layanan teknologi mandiri (Self-service Technology). Namun, layanan internet banking dapat diacuhkan dan dihindari apabila pelanggan merasa belum siap ataupun belum nyaman dalam memanfaatkan kemampuan system internet banking.Kata Kunci: internet, internet banking, teknologi

The Impact of Electronic Banking and Information Technology on the Employees of Banking Sector

2017 ◽  
Vol 42 (4) ◽  
pp. 379-387 ◽  
Author(s):  
Sweety Gupta ◽  
Anshu Yadav
Keyword(s):  
Information Technology ◽  
Industrial Revolution ◽  
Banking Sector ◽  
Banking System ◽  
Major Change ◽  
Internet Banking ◽  
Financial Innovations ◽  
Financial Transactions ◽  
The Impact ◽  
Financial Environment

In the last three decades, the banking sector has seen a profound transformation owing to the changes in the global financial environment. The major change witnessed in the banking sector has been great advances in financial innovations and technologies, which are a result of turmoil in the global financial environment. The improvement in financial innovations and technologies has made E-banking an intense part of the banking sector. E-banking has revolutionized the lives of all individuals of present times and is considered to be a wave of information revolution after the agricultural and industrial revolution. Earlier banking customers were required to personally visit a bank branch in order to transact through their saving accounts but with the arrival of Internet banking the manner in which financial transactions are carried out have changed. Although E-banking has been popular among computer literates for many years, its popularity is growing exponentially as Internet usage grows and people discover the numerous benefits that are provided by online banking. In today’s increasingly integrated financial systems facing higher volatilities, more competition and higher time constraints, E-banking has become an integral part of the global financial environment in order to meet different requirements of customers of banking sector, thereby meeting the increased expectations of the participants in Indian banking system. This study makes an attempt to analyse the impact of E-banking and information technology on the employees of banking sector.

scholarly journals Impact of the Digital Economy on the Banking Sector

2020 ◽  
Vol 159 ◽  
pp. 04033 ◽  
Author(s):  
Oleg Litvishko ◽  
Kamar Beketova ◽  
Bibigul Akimova ◽  
Assem Azhmukhamedova ◽  
Gulnara Islyam
Keyword(s):  
Theoretical Basis ◽  
Banking Sector ◽  
Banking Industry ◽  
Banking System ◽  
Banking Services ◽  
Foreign Experience ◽  
Banking Activity ◽  
The World ◽  
Main Factors ◽  
The Impact

In the article innovations in banking and foreign experience of digitalization studies. Catalyst of banking activity main factors of development of banking innovations considered as. The study allows us to set the boundaries of the digital banking model, determine the specific features of its activities and banking services to deepen the understanding of the subjects of the banking system of modern features of the development of the banking industry allows. Presented materials identification of the level of development of banking services for orientation and theoretical basis, it may be the digitalization of banking processes in terms of the impact of their activities on the transformation credit organizations and banking systems of countries around the world aimed at improving efficiency promotes coordination.

scholarly journals PROSPECTS OF THE RUSSIAN BANKING SYSTEM IN THE CONDITIONS OF DEVELOPMENT OF THE EURASIAN INTEGRATION

2021 ◽  
Vol 10 (34) ◽  
Author(s):  
T.E CHEKANOVA ◽  
Keyword(s):  
Financial Market ◽  
Banking Sector ◽  
Banking System ◽  
Competitive Advantages ◽  
Financial Indicators ◽  
Integration Policy ◽  
Banking Services ◽  
The Impact ◽  
The Relationship ◽  
Positive Effect

Purpose: is to study the impact of the EAEU integration on the Russian banking system and identify the benefits for its development due to integration processes. Results: the financial indicators of banking sectors of the EAEU countries are examined and their comparative analysis is performed. This showed the possibilities for the development of the Russian banking system in the domestic market and in the territory of the Union States. The regulatory documents of the EAEU have been studied. The expected positive effect for the Russian banking sector from the implementation of the EAEU common financial market project was noted. Various issues of introducing a single currency as a means of payment for the calculation of the EAEU countries are investigated. The current structure of payments of the Union States in national and world reserve currencies is considered. This allowed us to identify Russia's interests in creating a currency union and identify the constraints of this process. The presence of Russian banks outside the country and their position in the international arena are considered. A list of the main obstacles to their expansion abroad is formulated. The article reveals the relationship between the development of integration processes in the EAEU and the opportunities to increase the competitiveness of the Russian banking system in the global financial market. Conclusions: the Banking system of Russia today has a great potential for development on a national scale, in the market of banking services of the Eurasian Union and at the global level. The integration policy of the EAEU in the banking sector contributes to increasing the competitive advantages of the Russian banking system. The implementation of the agreed strategic plan to create a common financial market for the EAEU will accelerate the process of qualitative development of the Russian banking system.

scholarly journals Assessing the Impact of Corporate Governance Index on Financial Performance in the Romanian and Italian Banking Systems

2021 ◽  
Vol 13 (10) ◽  
pp. 5535
Author(s):  
Marco Benvenuto ◽  
Roxana Loredana Avram ◽  
Alexandru Avram ◽  
Carmine Viola
Keyword(s):  
Corporate Governance ◽  
Financial Performance ◽  
Banking Sector ◽  
Research Question ◽  
Interactive Effect ◽  
Banking System ◽  
Capital Adequacy ◽  
Banking Systems ◽  
Governance Index ◽  
The Impact

Background: Our study aims to verify the impact of corporate governance index on financial performance, namely return on assets (ROA), general liquidity, capital adequacy and size of company expressed as total assets in the banking sector for both a developing and a developed country. In addition, we investigate the interactive effect of corporate governance on a homogenous and a heterogeneous banking system. These two banking systems were chosen in order to assess the impact of corporate governance on two distinct types of banking system: a homogenous one such as the Romanian one and a heterogeneous one such as the Italian one. The two systems are very distinct; the Romanian one is represented by only 34 banks, while the Italian one comprises more than 350 banks. Thus, our research question is how a modification in corporate governance legislation is influencing the two different banking systems. The research implication of our study is whether a modification in legislation, thus in the index of corporate governance, is feasible for two different banking sectors and what the best ways to increase the financial performance of banks are without compromising their resilience. Methods: Using survey data from the Italian and Romanian banking systems over the period 2007–2018, we find that the corporate governance has a significant, positive and long-lasting effect on profitability and capital adequacy in both countries. Results: Taking the size of the company into consideration, the impact of the Index of Corporate Governance (ICG) on a homogenous banking system is positive while the impact on a heterogeneous banking system is negative. Conclusions: Our study provides evidence of the impact of IGC on financial performance and sheds light on the importance of the size of the company. Therefore, one can state that the corporate governance principles applied do not encourage the growth of large banks in heterogeneous banking sectors, thereby suggesting new avenues of research associated with new perspectives.

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