scholarly journals The motivation as the main way to increase the efficiency of public servants (sociological analysis)

2019 ◽  
Vol 7 (11) ◽  
pp. 5-14
Author(s):  
С. М. Серьогін ◽  
Н. Г. Сорокіна ◽  
О. М. Шеломовська
Keyword(s):  
Public Service ◽  
The State ◽  
Service Development ◽  
Highly Qualified ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
High Staff Turnover ◽  
Qualified Personnel ◽  
Main Motive

The article is devoted to the study of the motivation of the civil servants and local government officials’work. The concept of the motivation was revealed. The elements of moral and psychological methods ofthe motivation were analyzed. The importance of material and immaterial stimulation in public service wasexplained. The main motives and peculiarities of stimulation of a public servant in the modern conditionsof public service development in Ukraine were studied on the basis of empirical data. In particular, ithas been found out that the main motive for joining the public service is a stable salary and the desire ofpublic servants to work for the benefit of the state and society. So, mercantile aspirations in financial termsdominate - stable payment for work, as well as patriotic, valuable, moral and ethical desire to work forthe benefit of the state are in the minds of the citizens. The results of the study show that the prestige ofpublic service remains quite low. The main problems which negatively influence the image of the publicservice and make it unattractive to the public are high staff turnover, incomplete implementation of socialguarantees, poor financial support, and partial satisfaction of the basic needs of public servants, whichreduce the effectiveness of public administration in Ukraine.It is determined that the main way to increase the efficiency of public servants and in general publicadministration is to develop effective methods of the motivation and the stimulation, both economic andnon-economic. It was proven, that effective motivation in the public service depends to a large extent notonly on its filling of highly qualified personnel and efficiency, but also on trust and respect of the population.

Professional and Communicative Proficiency of a Mentor as a Tool of Image Building in Public Service

Communicology ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 74-88
Author(s):  
D.A. Kemenev
Keyword(s):  
Public Service ◽  
Role Models ◽  
Communicative Competence ◽  
Public Servants ◽  
Scientific Publications ◽  
Communicative Skills ◽  
The Public ◽  
Public Servant ◽  
Professional Business ◽  
Image Building

The article investigates the imageological aspect of mentor’s communicative competence in public service and reveals the communicative functions of mentor’s image in relation to the mentees. The author determines the communicative skills necessary for the mentor in all processes and stages of this personnel technology. Based on the analysis of scientific publications, the author discloses and justifies the role models of mentor’s behavior in relation to the mentees from the perspective of the mentor’s image, authority, and communicative competence. The author has conducted an expert survey among public servants, which allowed identify the main professional, business, moral, psychological, and integral qualities that are the most effectively developed by the public servant in the process of performing mentor’s functions. As a result, the author suggests a structural-logical model of the communicative competence of a mentor in the public service in the process of perceiving its communicative knowledge, skills, and competencies for achieving the effectiveness of mentoring.

Public Service Motivation in Buffy the Vampire Slayer

Public Voices ◽  
2016 ◽  
Vol 12 (1) ◽  
pp. 67 ◽  
Author(s):  
Sharon Mastracci
Keyword(s):  
Popular Culture ◽  
Public Service ◽  
Public Service Motivation ◽  
Public Servants ◽  
Buffy The Vampire Slayer ◽  
The Public ◽  
American Popular Culture ◽  
Public Servant ◽  
Definition Of ◽  
The Individual

In this paper, the author examines public service as depicted in the television series Buffy the Vampire Slayer (BtVS). First, she shows how slaying meets the economist’s definition of a public good, using the BtVS episode “Flooded” (6.04). Second, she discusses public service motivation (PSM) to determine whether or not Buffy, a public servant, operates from a public service ethic. Relying on established measures and evidence from shooting scripts and episode transcripts, the author concludes Buffy is a public servant motivated by a public service ethic. In this way, BtVS informs scholarship on public service by broadening the concept of PSM beyond the public sector; prompting one to wonder whether it is located in a sector, an occupation, or in the individual. These conclusions allow the author to situate Buffy alongside other idealized public servants in American popular culture.

scholarly journals An anti-corruption value of administrative and legal restrictions of joint work of near persons in justice system

2021 ◽  
pp. 63-73
Author(s):  
Oksana Polna
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Common Good ◽  
Justice System ◽  
The State ◽  
Joint Work ◽  
Public Servants ◽  
The Public ◽  
Legal Restrictions ◽  
Relationship Of

The article focuses on the formulation of an urgent comprehensive scientific thought on the anti-corruption value of the administrative and legal restriction of the closely affiliated persons’ collaboration in the justice system of Ukraine. It is a justified restriction of the citizens’ rights to access professional public service in the justice system, provided by national administrative legislation, to continue public service and to exercise a career in this system, by preventing the conclusion of a service contract, blocking the promotion of persons, if this predetermines about direct subordination to a closely affiliated person; termination of official legal relations with persons who are in a relationship of direct subordination to a closely affiliated person. It is noted that the general anti-corruption essence of the restriction under consideration is manifested in the fact that this restriction appears as a «personnel barrier» for increasing corruption risks in the justice system due to the implementation of personnel policy, as well as a “personnel instrument” for correcting situations when a violation of the corresponding restrictions takes place. Considering the concept and essence of limiting the collaboration of closely affiliated persons in the justice system, the author proves that the anti-corruption value of such a limitation is that it: while restricting the joint work of closely affiliated persons in the justice system, makes it impossible for nepotism as a separate manifestation of corruption to arise in this system; is a real barrier that reduces the dynamics of the spread of corruption and limits its scale (primarily, in the form of nepotism) in the system of public administration subjects in Ukraine in general and in the justice system in particular; contributes to increasing the authority of judges, professional public service in general and the level of respect and trust of society in the judiciary, the state, as well as reducing legal nihilism in society; maximizes positive incentives for lawful behavior of citizens in general and professional public servants in the justice system, in particular; is the actual result of a public demand for a decrease in the level of tolerance to corruption in the public administration system in general and in justice system, in particular. In the conclusions to the article, it is noted that non-compliance with the administrative and legal restrictions on the collaboration of closely affiliated persons in the justice system creates a situation in which the public service bodies in this system are filled with close persons, who may enter into a corruption conspiracy to use the common good and public interest in their own (personal) interests, which is unacceptable because it distorts the purpose of the existence of the state in general and the judicial power, in particular. Keywords: administrative and legal restrictions, anti-corruption value, corruption in the justice system, joint work of closely affiliated persons, justice system, personnel barrier, personnel tool.

scholarly journals МОВНА КОМПЕТЕНЦІЯ ЯК СКЛАДНИК КОМУНІКАТИВНОЇ ПРОФЕСІОГРАМИ ПУБЛІЧНОГО УПРАВЛІНЦЯ

2019 ◽  
pp. 303-307
Author(s):  
Л. С. Загребельна
Keyword(s):  
Public Administration ◽  
Practical Importance ◽  
Business Communication ◽  
The State ◽  
Linguistic Competence ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
The People ◽  
Inner World

At the present stage of the state-building in Ukraine, professionalisation of the public service and formation of the professional linguistic competence of public servants are top-priority issues. Proper command of the state language and the ability to use it correctly is mandatory for the people working in public administration. In this regard, an urgent need arises to clearly identify the competences of business communication and the areas of competence development of public servants generating strong interest on behalf of scientists. The rationale of the topic researched is determined by both the theoretical and practical importance of the issues related to the improvement of the professional speech of specialists working under conditions of constant communication (contact and distant, direct and indirect, oral and written, dialogic and monologic, interpersonal and mass, private and official, informational and factual, related to the inner world of the speaker). The objective of the research is to determine the ways of improving the linguistic competence of public servants. The achievement of the objective in question provides for implementation of the following tasks: • Generalise the approaches to the definitions of the notions of “communicative competence,” “linguistic competence,” “communicative behaviour,” “culture of business communication,” and “communicative professiogram”• Determine the linguistic competence as a factor required for shaping up the professional image of a public servant• Develop proposals for enhancing the linguistic training of public servants • Propose the measures to deepen the linguistic competence of public servants through the systematised linguistic communicative professiogram. The article presents a set of measures aimed at improving the linguistic competence of public administration employees. The emphasis is made on the communicative professiogram which outlines the components of linguistic competences required and the forms of enhancing the communicative culture of public servants.

scholarly journals Application of audi alteram partem rule on salary deduction & benefits

2018 ◽  
Vol 8 (3) ◽  
pp. 61-69
Author(s):  
Hlako Choma ◽  
Tshegofatso Kgarabjang
Keyword(s):  
Public Service ◽  
Public Services ◽  
The State ◽  
Constitutional Court ◽  
Public Servants ◽  
The Public ◽  
Department Of Health ◽  
Head Of Department

n the case of Public Servants Association obo Olufunmilayi Itunu Ubogu v Head of Department of Health, Gauteng and Others (2018) the Constitutional Court found that the provisions of the Public Service Act of 1994 which empowered the state to unilaterally deduct moneys that was onerously paid to the salaries of employees was unconstitutional. The state was empowered by section 38(2)(b)(i) of the Public Services Act of 1994 which does not require a consent of employees as and when the employer is deducting some money from the salary of the employee. The Constitutional Court held that section 38(2)(b)(i) gives the state unrestrained power to determine instalment without an agreement with an employee. The court also found that section 38(2)(b)(i) permits the state takes law into its own hands and become a judge of its own case. On this basis, this section did not pass constitutional muster. This article will critically analyse the decision in Public Servants Association obo Olufunmilayi Itunu Ubogu v Head of Department of Health, Gauteng and Others in view of the application and interpretation of the principle audi alteram partem rule on salary deduction and benefits of public servants.

Standardization of the Involvement of Relatives in Public Service: Fighting Corruption or Interfering with Privacy?

2019 ◽  
Vol 10 (4) ◽  
pp. 985
Author(s):  
Tetiana KOLOMOIETS ◽  
Yevhen KURINNYI ◽  
Serhii KUSHNIR ◽  
Petro DIKHTIIEVSKYI ◽  
Petro DIKHTIIEVSKYI ◽  
...  
Keyword(s):  
Public Service ◽  
Semantic Analysis ◽  
Legal Regulation ◽  
Professional Activity ◽  
Public Servants ◽  
Her Family ◽  
The Public ◽  
Private Interests ◽  
Public Servant ◽  
Depth Study

The search of effective ways of preventing corruption in all its manifestations in the public service should be directly related to the in-depth study and formation of common standards of legal regulation of "involvement" of close persons of public servants in his professional activity, the special nature of personal relations which creates preconditions for possible use (as well as his or her relatives) of public service for his private interests. The purpose of the work is to highlight the problematic aspects of the legal regulation of the principles of "involvement" of close persons in public service relations and to formulate proposals for the formation of uniform standards for the regulation of such relations. The research methodology of this article is a combination of general scientific and specific methods of scientific knowledge. The dialectical method was chosen as the basic method, and the methods of semantic analysis, logical-legal and comparative-legal, forecasting, modeling were additionally used. Justifying the different degree of "attachment" of close persons to the professional activity of a public servant to find out the possible prerequisites and manifestations of the use of the latter benefits and advantages of the public service to satisfy private interests, it is proposed to regulate the relations of lifestyle monitoring, full verification of the finance declaration with taking into his or her family, and "gift" relationships of relatives, normalizing patterns of their possible behavior.  

scholarly journals Does PSM matter among innovative government managers?

2020 ◽  
Vol 27 (3) ◽  
pp. 263-279
Author(s):  
Ellysson Fernandes Rosa ◽  
Estela Najberg ◽  
Marcos de Moraes Sousa
Keyword(s):  
Public Service ◽  
Multiple Correspondence Analysis ◽  
Hierarchical Cluster ◽  
Public Servants ◽  
Content Type ◽  
The Public ◽  
Public Servant ◽  
High Level ◽  
Innovation Competition ◽  
Innovation Practices

PurposeThe need to improve the efficiency and quality of public services has increased the interest in innovation. This study seeks to understand the relationship between the Public Service Motivation (PSM) index and the profile of strategic-level public servants who are considered innovative.Design/methodolog/approachQuestionnaires were applied to the group of government managers who registered their projects in an innovation competition. Data were analyzed using t-test, multiple correspondence analysis (MCA) and hierarchical cluster analysis (HCA).FindingsThis paper concluded that the PSM level of these innovative public servants is significantly greater than public servants overall. In terms of the profile of these innovative government managers, it was found that the majority were female, with a high level of education and a background in Information Technology.Practical implicationsThe discovery that innovative government managers have a significantly higher PSM (p < 0.05) than public servants overall may be relevant, because it confirms a statistical tendency that it would be advantageous for policy-makers to invest in actions that increase public servant PSM since these servants with high PSM are more innovative.Originality/valueThis article has sought to fill a gap in studies that associate the level of PSM with the innovation practices in the public sector, as well as verify the profile of public servants with high levels of motivation in public service (PSM).

scholarly journals Formation of moral and ethical bases of public service in Ukraine

2020 ◽  
Vol 8 (6) ◽  
pp. 90-97
Author(s):  
Nataliya Sorokina
Keyword(s):  
Organizational Culture ◽  
Public Service ◽  
Legal Regulation ◽  
External Control ◽  
Service Development ◽  
Professional Activity ◽  
Management Service ◽  
Public Servants ◽  
Public Servant ◽  
Central Level

The article is devoted to the definition of priority areas for improving the moral and ethical foundations of public service and substantiation of the algorithm of their formation. It is revealed that the important qualities that are necessary for a public servant in professional activity are the ability to self-organize, to have the skills of self-management, the ability to rationally set goals, bordering on high rates of intellectual development and education.The algorithm of formation of moral and ethical bases of public service which is offered to consider through a administrative cycle consisting in consistent and complex realization of functions of management, such as: planning (development of the Concept of formation of moral and ethical bases of public service and a complex of actions for its realization) is substantiated; organization and coordination (creation of a "strong" organizational culture; creation of coordinating bodies; organization of continuous professional and ethical education and self-education); motivation (application of moral and psychological methods of motivation; providing public servants with a decent level of remuneration, which will depend on the results of their work; encouragement of creative initiatives, etc.) and control and evaluation (internal and external control over ethical principles, norms, standards of behavior; use of tools for assessing the level of formation of moral and ethical competencies of a public servant).The priority directions of improvement of moral and ethical bases of public service by: legal regulation of the given question (development and acceptance of the Code of Ethics of the public servant at the central level and Rules of ethical behavior in each separate body of public power) are defined; creation of special structural units (Department of Public Service Ethics at the central level and separate departments or specialists in the field personnel management service); development of organizational culture; updating the content of programs of professional and ethical training of public servants and their self-education; improving the motivation of professional activity of public servants; implementation of systematic control and assessment of the level of formation of moral and ethical competencies of a public servant.

scholarly journals MOTIVAÇÃO DOS SERVIDORES DA PREVIDÊNCIA DO ESTADO DE SÃO PAULO

2021 ◽  
Vol 9 (207) ◽  
pp. 1-31
Author(s):  
Bruna Serafim Teixeira
Keyword(s):  
Public Service ◽  
Sao Paulo ◽  
Career Progression ◽  
The State ◽  
Civil Servants ◽  
São Paulo ◽  
Motivating Factors ◽  
Public Servants ◽  
The Public ◽  
Ultimate Objective

The motivation for the public service of civil servants is an essential factor for the pursuit of public ends with a view to guaranteeing social welfare, the ultimate objective of the State. In this context, public servants are inserted as guarantors of this purpose, and the motivating factors and those that generate dissatisfaction must be constantly analyzed by the decisionmaking managers of the Administration bodies. Based on the study by Perry (1996), adapted for the Brazilian scenario in an unprecedented study carried out by Moraes (2017), the Public Service Motivation (PSM) scale was used to measure the motivation for the public service of the civil servants of the social security agency of the State of São Paulo, as well as analyzing, by the quantitative method, motivating factors, as well as causes of dissatisfaction, relevant to the provision of public service. It was found that factors such as salary and difficulty in career progression are causes that, in addition to generating dissatisfaction, are capable of affecting motivation, which prevails among civil servants at the beginning of their careers and in technical positions, with less autonomy, responsibility and education level. In this sense, it is necessary to adopt measures capable of supplying or minimizing such effects in order to increase the levels of motivation and satisfaction for the public service, which are able to increase the effectiveness and productivity in the provision of the public service. Measures such as a fairer and more attractive career progression plan, greater autonomy and power to participate in decision-making can favor this scenario.

scholarly journals STRATEGI KEUCHIK SEBAGAI PELAYAN PUBLIK DALAM MENINGKATKAN PARTISIPASI MASYARAKAT

2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Aduwina Pakeh
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
Information And Communication ◽  
The Village

This paper aims to explain the alternative strategies that can be done by the Village Head (Keuchik) as public servants, especially those related to the service of population administration. Public services should continue to be improved and involve recipients of services. The problem is in the service process, in addition to the quality is still low, the public as recipients of services rarely included. The methods used in this study are qualitative and secondary data. It is found that there are at least two strategies that can be done in order to improve the service and public participation, such as the Citizen Charter and the application of information and communication technology. Based on these findings, Keuchik as public servant is expected to implement both strategies in providing and improving public services. Keywords: village, strategy, village head, public service, participation

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