Professional and Communicative Proficiency of a Mentor as a Tool of Image Building in Public Service

Communicology ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 74-88
Author(s):  
D.A. Kemenev
Keyword(s):  
Public Service ◽  
Role Models ◽  
Communicative Competence ◽  
Public Servants ◽  
Scientific Publications ◽  
Communicative Skills ◽  
The Public ◽  
Public Servant ◽  
Professional Business ◽  
Image Building

The article investigates the imageological aspect of mentor’s communicative competence in public service and reveals the communicative functions of mentor’s image in relation to the mentees. The author determines the communicative skills necessary for the mentor in all processes and stages of this personnel technology. Based on the analysis of scientific publications, the author discloses and justifies the role models of mentor’s behavior in relation to the mentees from the perspective of the mentor’s image, authority, and communicative competence. The author has conducted an expert survey among public servants, which allowed identify the main professional, business, moral, psychological, and integral qualities that are the most effectively developed by the public servant in the process of performing mentor’s functions. As a result, the author suggests a structural-logical model of the communicative competence of a mentor in the public service in the process of perceiving its communicative knowledge, skills, and competencies for achieving the effectiveness of mentoring.

Public Service Motivation in Buffy the Vampire Slayer

Public Voices ◽  
2016 ◽  
Vol 12 (1) ◽  
pp. 67 ◽  
Author(s):  
Sharon Mastracci
Keyword(s):  
Popular Culture ◽  
Public Service ◽  
Public Service Motivation ◽  
Public Servants ◽  
Buffy The Vampire Slayer ◽  
The Public ◽  
American Popular Culture ◽  
Public Servant ◽  
Definition Of ◽  
The Individual

In this paper, the author examines public service as depicted in the television series Buffy the Vampire Slayer (BtVS). First, she shows how slaying meets the economist’s definition of a public good, using the BtVS episode “Flooded” (6.04). Second, she discusses public service motivation (PSM) to determine whether or not Buffy, a public servant, operates from a public service ethic. Relying on established measures and evidence from shooting scripts and episode transcripts, the author concludes Buffy is a public servant motivated by a public service ethic. In this way, BtVS informs scholarship on public service by broadening the concept of PSM beyond the public sector; prompting one to wonder whether it is located in a sector, an occupation, or in the individual. These conclusions allow the author to situate Buffy alongside other idealized public servants in American popular culture.

scholarly journals The motivation as the main way to increase the efficiency of public servants (sociological analysis)

2019 ◽  
Vol 7 (11) ◽  
pp. 5-14
Author(s):  
С. М. Серьогін ◽  
Н. Г. Сорокіна ◽  
О. М. Шеломовська
Keyword(s):  
Public Service ◽  
The State ◽  
Service Development ◽  
Highly Qualified ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
High Staff Turnover ◽  
Qualified Personnel ◽  
Main Motive

The article is devoted to the study of the motivation of the civil servants and local government officials’work. The concept of the motivation was revealed. The elements of moral and psychological methods ofthe motivation were analyzed. The importance of material and immaterial stimulation in public service wasexplained. The main motives and peculiarities of stimulation of a public servant in the modern conditionsof public service development in Ukraine were studied on the basis of empirical data. In particular, ithas been found out that the main motive for joining the public service is a stable salary and the desire ofpublic servants to work for the benefit of the state and society. So, mercantile aspirations in financial termsdominate - stable payment for work, as well as patriotic, valuable, moral and ethical desire to work forthe benefit of the state are in the minds of the citizens. The results of the study show that the prestige ofpublic service remains quite low. The main problems which negatively influence the image of the publicservice and make it unattractive to the public are high staff turnover, incomplete implementation of socialguarantees, poor financial support, and partial satisfaction of the basic needs of public servants, whichreduce the effectiveness of public administration in Ukraine.It is determined that the main way to increase the efficiency of public servants and in general publicadministration is to develop effective methods of the motivation and the stimulation, both economic andnon-economic. It was proven, that effective motivation in the public service depends to a large extent notonly on its filling of highly qualified personnel and efficiency, but also on trust and respect of the population.

Standardization of the Involvement of Relatives in Public Service: Fighting Corruption or Interfering with Privacy?

2019 ◽  
Vol 10 (4) ◽  
pp. 985
Author(s):  
Tetiana KOLOMOIETS ◽  
Yevhen KURINNYI ◽  
Serhii KUSHNIR ◽  
Petro DIKHTIIEVSKYI ◽  
Petro DIKHTIIEVSKYI ◽  
...  
Keyword(s):  
Public Service ◽  
Semantic Analysis ◽  
Legal Regulation ◽  
Professional Activity ◽  
Public Servants ◽  
Her Family ◽  
The Public ◽  
Private Interests ◽  
Public Servant ◽  
Depth Study

The search of effective ways of preventing corruption in all its manifestations in the public service should be directly related to the in-depth study and formation of common standards of legal regulation of "involvement" of close persons of public servants in his professional activity, the special nature of personal relations which creates preconditions for possible use (as well as his or her relatives) of public service for his private interests. The purpose of the work is to highlight the problematic aspects of the legal regulation of the principles of "involvement" of close persons in public service relations and to formulate proposals for the formation of uniform standards for the regulation of such relations. The research methodology of this article is a combination of general scientific and specific methods of scientific knowledge. The dialectical method was chosen as the basic method, and the methods of semantic analysis, logical-legal and comparative-legal, forecasting, modeling were additionally used. Justifying the different degree of "attachment" of close persons to the professional activity of a public servant to find out the possible prerequisites and manifestations of the use of the latter benefits and advantages of the public service to satisfy private interests, it is proposed to regulate the relations of lifestyle monitoring, full verification of the finance declaration with taking into his or her family, and "gift" relationships of relatives, normalizing patterns of their possible behavior.  

scholarly journals Does PSM matter among innovative government managers?

2020 ◽  
Vol 27 (3) ◽  
pp. 263-279
Author(s):  
Ellysson Fernandes Rosa ◽  
Estela Najberg ◽  
Marcos de Moraes Sousa
Keyword(s):  
Public Service ◽  
Multiple Correspondence Analysis ◽  
Hierarchical Cluster ◽  
Public Servants ◽  
Content Type ◽  
The Public ◽  
Public Servant ◽  
High Level ◽  
Innovation Competition ◽  
Innovation Practices

PurposeThe need to improve the efficiency and quality of public services has increased the interest in innovation. This study seeks to understand the relationship between the Public Service Motivation (PSM) index and the profile of strategic-level public servants who are considered innovative.Design/methodolog/approachQuestionnaires were applied to the group of government managers who registered their projects in an innovation competition. Data were analyzed using t-test, multiple correspondence analysis (MCA) and hierarchical cluster analysis (HCA).FindingsThis paper concluded that the PSM level of these innovative public servants is significantly greater than public servants overall. In terms of the profile of these innovative government managers, it was found that the majority were female, with a high level of education and a background in Information Technology.Practical implicationsThe discovery that innovative government managers have a significantly higher PSM (p < 0.05) than public servants overall may be relevant, because it confirms a statistical tendency that it would be advantageous for policy-makers to invest in actions that increase public servant PSM since these servants with high PSM are more innovative.Originality/valueThis article has sought to fill a gap in studies that associate the level of PSM with the innovation practices in the public sector, as well as verify the profile of public servants with high levels of motivation in public service (PSM).

scholarly journals STRATEGI KEUCHIK SEBAGAI PELAYAN PUBLIK DALAM MENINGKATKAN PARTISIPASI MASYARAKAT

2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Aduwina Pakeh
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
Information And Communication ◽  
The Village

This paper aims to explain the alternative strategies that can be done by the Village Head (Keuchik) as public servants, especially those related to the service of population administration. Public services should continue to be improved and involve recipients of services. The problem is in the service process, in addition to the quality is still low, the public as recipients of services rarely included. The methods used in this study are qualitative and secondary data. It is found that there are at least two strategies that can be done in order to improve the service and public participation, such as the Citizen Charter and the application of information and communication technology. Based on these findings, Keuchik as public servant is expected to implement both strategies in providing and improving public services. Keywords: village, strategy, village head, public service, participation

scholarly journals INTRODUCTION OF COMPETENCE APPROACH TO THE ASSESSMENT SYSTEM OF PUBLIC SERVANTS

2021 ◽  
Author(s):  
Iryna Sochynska-Sybirtseva
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Professional Competence ◽  
Assessment System ◽  
Public Servants ◽  
Administration System ◽  
Knowledge And Skills ◽  
The Public ◽  
Public Servant ◽  
Definition Of

Within the strategy for reforming public administration, priority is given to the issues of personnel competence in the public service. It is in this context that the main directions of personnel reforms in the framework of the state personnel policy have been determined, since the competitiveness and socio-economic development of the state depends on the quality level of staffing, the professionalism of the public servants. The results of research by scientists give grounds to assert that the management of public service personnel today is carried out without taking into account the systematic assessment of public servants. Reducing professionalism, insufficient level of staff involvement and satisfaction negatively affect the performance of government agencies. As practice shows, the public servants, for various reasons, are not engaged in the systemic development of their professional level. Given the high level of intensity of professional activity, specific difficulties in the public service, problems in the personal and professional development of public servants complicate the process of disclosing human potential. The article defines the essence of the competence-based approach, characterizes the constituent elements and features of the assessment of public service personnel and substantiates the possibility of introducing the competence-based approach to the system of assessing public servants. Particular attention is paid to the definition of the "professional competence" concept. It is recommended to assess professional competence in the public administration system by measuring the specific ability: effectively carry out specific activities in the public service; use knowledge and skills in the workplace at the level of established standards; apply knowledge and skills in the uncertain and dynamic conditions of the public administration system; responsibly perform duties and achieve planned results; demonstrate the ethical and business qualities of a public servant. It is concluded that the introduction of a competency-based approach to the assessment system of public servants should be based on the use of innovative technologies in higher education, in the direction of introducing a new generation of standards. This approach is the basis for the development of a passport for a public servant position with a clear definition of professional competencies for each of the positions in the public service.

Legal status of the head of public service in the state body as a subject of public service legal relations

2021 ◽  
pp. 118-122
Author(s):  
O. Stets
Keyword(s):  
Public Service ◽  
Legal Status ◽  
Power Functions ◽  
Public Servants ◽  
The Public ◽  
Administrative Functions ◽  
Public Servant ◽  
The Status ◽  
Degree Of Participation ◽  
State Body

The article is devoted to the study of the essential features of the head of the public service in a state body as a subject of public service legal relations. It is found that depending on the nature of the powers that determine the role and degree of participation of public servants in the exercise of public power functions, there will be a different range of rights and responsibilities of managers, specialists, executors. Given the great diversity of public servants, the scope of their powers affects the content of the legal status of a public servant, but not the fact of his belonging to the public service. It is established that the head of the public service in a state body has: a) the general status of a citizen of Ukraine; b) sectoral status within the framework of official law – the status of a public servant; c) a special status within the framework of official law, which is mediated by the nature of the powers granted – the status of the head of the public service in a state body. The substantive features which characterize a public servant who has acquired a special legal status of the head of the public service in a state body are singled out: 1) he is assigned to public servants; 2) he holds the highest position of public service in a state body; 3) he is obliged to perform a special type of duties that are an element of authority: a) in matters of public service and b) organization of work of other employees in this body. Attention is paid to the fact that each head of the public service in a state body is an official authorized to perform organizational and administrative functions, but not every official is the head of the public service in a state body. A possible algorithm for finding a higher position in a state body is identified: a) if there are positions in a state body that fall into different categories, the highest position in a state body will be held by the public servant who replaces a category “A” or “B” (in the absence of positions classified in category “A”); b) if there are positions in a state body that are assigned to one category, the highest position will be held by the public servant whose position is assigned to the highest subcategory.

scholarly journals CONCEPTS OF WORTHY WORK OF CIVIL SERVANTS IN THE LAW ENFORCEMENT FIELD OF UKRAINE

Social Law ◽  
2019 ◽  
pp. 74-80
Author(s):  
M. Panchenko
Keyword(s):  
Law Enforcement ◽  
Public Service ◽  
Decent Work ◽  
Conceptual Content ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
Research Goal ◽  
Relevant Field ◽  
The Law

The article focuses on the comprehensive establishment of the essence of the “decent work of a public servant in the law enforcement sphere” concept. To achieve the stated research goal, the author first clarifies the nature and general significance of the “dignity” phenomenon, and the useful potential for ensuring the dignity of a civil servant in official labor relations. Considering this and the general approaches of scientists to understanding the structure of the decent work signs (criteria), the conceptual content of decent work in the public service in the law enforcement sphere of Ukraine is established and the main criteria for decent work of public servants in the relevant field are determined.

scholarly journals Deformation of the Personality of a Public Servant as a Reason Disciplinary Offenses in the Public Service

2020 ◽  
Vol 11 ◽  
pp. 43-48
Author(s):  
Marina B. Dobrobaba ◽  
Keyword(s):  
Public Service ◽  
Civil Servant ◽  
Legal Regulation ◽  
Public Servants ◽  
The Public ◽  
Illegal Behavior ◽  
Public Servant ◽  
Personal Qualities ◽  
The Subject ◽  
Personal Competencies

This article is devoted to the problem of deformation of the personality of a public servant, as a reason condition for the commission of disciplinary offenses in the public service. Based on the analysis of the personal qualities of the civil servant, as well as the genesis of his illegal behavior, it is concluded that scientific research is necessary to study the personality of the civil servant as the subject of disciplinary legal relations, the mechanism of formation of his illegal behavior. The research data should be carried out as part of service-tort studies, as a direction of administrative tortology. It is concluded that in order to prevent deformation of the personality of a public servant, the following are necessary: detailed administrative and legal regulation of the mechanism of psychological selection using the methodology for identifying professional and personal qualities in relation to applicants, including using a polygraph; strengthening the importance and filling the gaps in the legal regulation of such personnel technologies as: mentoring, testing upon admission to the service and certification of public servants; development and implementation of a model of basic personal competencies; conducting a set of measures aimed at preventing and eliminating the problem of professional deformation of the personality of public servants.

scholarly journals Organizational culture of the Public Service and features of its change

2019 ◽  
pp. 114-122
Author(s):  
Nataliіa Sorokina
Keyword(s):  
Organizational Culture ◽  
Public Relations ◽  
Public Service ◽  
High Performance ◽  
Psychological Climate ◽  
Public Servants ◽  
Public Authorities ◽  
The Public ◽  
High Level ◽  
Motivation To Work

The article is devoted to the study of organizational culture in public service. The essence of the concept of organizational culture is considered. It has been determined that organizational culture is an interdisciplinary phenomenon which concern several fields. Therefore, there is no single approach to understanding of this concept. It is indicated that organizational culture is a distinguishing feature of every organization and is a decisive factor in the success / the failure of the whole group. In the article, the author conducted a sociological survey among public servants. The purpose of the survey was to find out what major changes have occurred in the organizational culture of public service in recent years. Based on empirical data, it has been found that changes in organizational culture are very slow. Respondents noted that the majority of elements of organizational culture remained constant, such as: the culture of appearance; the individual independence and the responsibility; the interaction of members of the organization with each other; the physical and psychological comfort; the motivation to work. It is proved that a favorable socio-psychological climate in public authorities is very important. So, the high performance indicators of the authorities, the low staff turnover, the high level of labor discipline, and the absence of tension and conflicts in the group depend on it. The important elements of organizational culture, such as the motivation to work, the culture of appearance, the communication links both within the organization (between public servants) and outside (public relations) are analyzed. It is indicated that the leader plays a key role in communication. He must directly participate in the formation of a favorable moral and psychological climate in the group. It has been established that the process of changing organizational culture is quite complicated, requires time and effort, and high level of professionalism of leader. Changes very often cause discontent of the group, they are often perceived painfully. A strong organizational culture generates a positive image of the public service, which in is turn an important factor in raising confidence in public authorities. Therefore, it is necessary to continue to studied organizational culture, to monitor its formation, to improve and to regulate its changes.  

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