scholarly journals KNOWLEDGE MANAGEMENT AND PERFORMANCE OF SMALL AND MEDIUMSIZED ENTERPRISES: LESSONS FROM TANZANIAN BAKERIES

2020 ◽  
Vol 8 (2) ◽  
pp. 75-93
Author(s):  
Kafigi Jeje ◽  
Keyword(s):  
Knowledge Management ◽  
Policy Development ◽  
Management Practices ◽  
Qualitative Content Analysis ◽  
Management Strategies ◽  
Principal Component ◽  
Sampling Technique ◽  
Public And Private ◽  
Multi Stage ◽  
The Right

Small and Medium-sized Enterprises around the globe have for years been struggling to realize competitiveness. Literature proposes knowledge management as one of the drivers of their performance. However, most of these SMEs still face challenges in ascertaining the right knowledge management strategies that would influence their performance and competitiveness. The study seeks to find the contribution of knowledge management strategies on SME performance. It intends to draw lessons from the operations and practices of small and mediumsized bakeries in Tanzania. It has adopted a mixed research methods, and a multi-stage sampling technique and ultimately received responses from 161 questionnaires, and 20 in depth interviews from bakery owners/managers throughout Tanzania. By employing a moderator analysis which is preceded by principal component analysis, and the qualitative content analysis (manifest analysis), the study is able to establish that both the owner/manager’s education, and business experience, moderate the relationship between knowledge management strategies and SME performance. This study’s argument lies in the fact that the knowledge management practices need to be enhanced in order to drive SME competitiveness. The study also argues that the initiatives to enhance these practices need the support of all relevant players in SME development, including the policy development practitioners from both public and private sectors.

scholarly journals Risk-Taking and Performance of Small and Medium-Sized Enterprises: Lessons from Tanzanian Bakeries

2020 ◽  
Vol 12 (3(J)) ◽  
pp. 1-22
Author(s):  
Kafigi Jeje
Keyword(s):  
Economic Growth ◽  
Risk Management ◽  
Risk Taking ◽  
Policy Development ◽  
Socioeconomic Development ◽  
Management Practices ◽  
Qualitative Content Analysis ◽  
Principal Component ◽  
Sampling Technique ◽  
Entrepreneurial Strategies

SMEs are the major drivers of socioeconomic development of many economies. In order to influence economic growth, SMEs must be capable of enhancing their competiveness, growth, and sustainability. These capabilities are acquired by SMEs that understand and adopt entrepreneurial strategies that work. There is abundant literature confirming that one of these entrepreneurial strategies include risk-taking practices. SMEs are still facing challenges to understand and apply the right risk-taking strategies that influence their performance. We therefore characterise risk-taking as risk planning, risk controlling, and strategic risk initiatives, and seek to establish their contribution on SME performance. This study draws lessons from the risk management practices of small and medium-sized bakeries in Tanzania where agriculture, a sector that directly relates with bakery business, is one of the leading sectors in driving economic growth. We adopt a multi-stage sampling technique and receive responses from 161 questionnaires, and 20 in depth interviews from bakery owners/managers throughout Tanzania. The principal component analysis, qualitative content analysis (manifest analysis), and the moderator analysis are used in analyzing these data. We ascertain that both the firm age, and the gender, of the owner/manager moderate the relationship between risk-taking strategies and SME performance. We argue that SMEs have the responsibilities of improving their risk-taking practices and capabilities in order to drive their competitiveness. Additionally, SMEs need to employ their efforts and resources in supporting their risk management initiatives, and integrate them in their business operations, and policy development practices, and ultimately advance their sustainability.

scholarly journals CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES OF INDIAN PUBLIC AND PRIVATE SECTOR BANKS: AN EXPLORATORY STUDY

2021 ◽  
pp. 1-12
Keyword(s):  
Private Sector ◽  
Management Practices ◽  
Banking Sector ◽  
Sampling Technique ◽  
Customer Relationship ◽  
Attrition Rate ◽  
Public And Private ◽  
Multi Stage ◽  
Public And Private Sector ◽  
The Impact

The contemporary study focused on the impact of CRM parameters to identify the influencing factors towards customer satisfaction and customer loyalty. A sample of 1200 respondents chosen from public sector (SBI and of Andhra bank) and private sector banks (ICICI and HDFC) using multi-stage random sampling technique through a structured questionnaire. The study employed various statistical tools such as Percentage Analysis for demographical information, bank variables, and the CRM parameters. Mean Ranks for ranking the items and Reliability Analysis applied for obtaining reliable variables in constructing the CRM parameters. Exploratory Factor Analysis (EFA) was performed to identify highly influenced factors of CRM practices to improve level of satisfaction and loyalty in public and private banks. The explored results enlighten directions to the banking sector to provide some operational implications such as proactive involvement from personnel, and customized outreach in engaging customers to reduce the negative word-of-mouth (WOM) and increase the productivity of banks positively. These significant CRM strategies will reduce the attrition rate and improves customer retention in future.

BİLGİ YÖNETİMİ UYGULAMALARI KAPSAMINDA İNSAN KAYNAKLARI YÖNETİMİNDE MEYDANA GELEN DEĞİŞİMLER

2013 ◽  
Vol 1 (1) ◽  
pp. 83
Author(s):  
Ozan Büyükyılmaz
Keyword(s):  
Knowledge Management ◽  
Human Resources ◽  
Performance Management ◽  
Management Practices ◽  
Human Resources Management ◽  
Management Strategies ◽  
Resources Management ◽  
Management Philosophy ◽  
Management Processes

The development and expansion of knowledge management as an important management philosophy has a significant impact on human resources management as well as on organization as a whole. In this context, knowledge management processes have been used as a strategic tool within human resources management.Therefore, functions of human resources management must adapt itself to this change. The purpose of this study is to determine the role of human resources management in the management of knowledge and to reveal the effects of knowledge management practices on the functions of human resources byexamining the relationship between human resources and knowledge management. In this context, a theoretical investigation was conducted. It has been determined that significant changes occurred on the functions of human resources management such as selection and recruitment, performance management, remuneration and reward, training and development within the framework of the knowledge management strategies.

scholarly journals Integrated weed management practices and sustainable food production among farmers in Kwara State, Nigeria

2021 ◽  
Vol 6 (1) ◽  
pp. 124-134
Author(s):  
Emmanuel Oyamedan Imoloame ◽  
Ibrahim Folorunsho Ayanda ◽  
Olayinka Jelili Yusuf
Keyword(s):  
Weed Management ◽  
Food Production ◽  
Management Practices ◽  
Sampling Technique ◽  
Structured Interview ◽  
Integrated Weed Management ◽  
Sustainable Food ◽  
Arable Crops ◽  
Multi Stage ◽  
Self Sufficiency

Abstract A survey was conducted in the Kwara State of Nigeria to study the integrated weed management (IWM) practices by farmers. This was in view of the poor weed management practices adopted by farmers, which is a major factor responsible for low yields of many arable crops in Kwara State. A multi-stage sampling technique was used to select a sample size of 480 respondents, and a structured interview schedule was used to elicit information from them. Data obtained were analyzed using descriptive statistics. Factor analysis was also carried out to examine the perception of farmers’ benefits of IWM. Results showed that the majority of farmers (29.4%) were youths, married (89.1%), and involved in medium-scale farming (47.2%). Furthermore, 50.8% of the farmers had primary or secondary education. Although farmers use different weed control methods, more than half of them (54.7%) use herbicides. Most farmers (92.6%) are engaged in the use of IWM, However, 73.5% of them use a combination of herbicides and hoe weeding. Although not properly practiced, farmers perceived IWM as having socio-environmental (29.229%) and techno-efficacious (23.495%) benefits over either hoe weeding or herbicides used alone. The findings suggest a need to train farmers on all aspects of IWM to achieve self-sufficiency in food production in Kwara State.

The Contribution of In-Line IMU Inspection to Geohazard and Crack Management Strategies

2021 ◽  
Author(s):  
Andy Young ◽  
Andrew Wilde ◽  
Ivan Grosmann
Keyword(s):  
Management Practices ◽  
Load Capacity ◽  
Management Strategies ◽  
High Strength ◽  
Ground Movement ◽  
Ground Subsidence ◽  
Measurement Unit ◽  
External Loading ◽  
Integrity Management ◽  
The Right

Abstract Geohazards and external loads are a significant threat to the integrity of pipelines in hilly terrain, at river crossings and where ground subsidence is taking place. Well designed pipelines can tolerate strains that exceed the nominal strain of 0.5% that corresponds specified minimum yield strengths, however the presence of weld defects and stress corrosion cracking can reduce the load capacity dramatically. Welds that are to specification but are under-matched on actual strength to the adjacent parent pipe have also been recognised as potentially vulnerable to low strain failures in high strength pipes. Modern pipelines in terrain susceptible to geohazards normally include design studies to identify and avoid or mitigate the threats. Surveillance of the right-of-way is also routinely carried out for pipelines with good integrity management practices, and particularly for major strategic lines. In-line inspection using an inertial measurement unit (IMU) is a well-known method to detect ground movement loads and contributes to the integrity management of pipelines. In this paper we illustrate : 1. How IMU inspection is an important tool in the management of geohazards and how it compliments other methods of geohazard assessment. 2. How locations of elevated pipe strain are identified and evaluated for external loading threats, and can be aligned with other data sets that indicate the pipeline load capacity. 3. How the locations of bending strain can be prioritised for further action. 4. How the loading profile in the pipeline can be incorporated into crack management strategies in order prioritise locations for further investigation or assessment.

Knowledge Management Strategies Implementation in Innovation Intensive Firms

2009 ◽  
pp. 169-192 ◽  
Author(s):  
Fatima Guadamillas-Gomez ◽  
Mario J. Donate-Manzanares
Keyword(s):  
Knowledge Management ◽  
Human Resources ◽  
Corporate Culture ◽  
Information Technologies ◽  
Management Practices ◽  
Human Resources Management ◽  
Management Strategies ◽  
Key Factors ◽  
Managerial Perspective

This chapter analyses the implementation of knowledge management strategies (KMS) in technologyintensive firms. Firstly, a review of KMS in the knowledge management (KM) literature is carried out in order to conceptually establish the focus of the chapter. Next, some key factors for successful KM implementation, such as corporate culture, technological systems, ethical leadership, human resources management practices and organizational flexibility are identified and explained. After that, the case study of two firms which have successfully implemented a KMS in innovation-intensive industries, such as electronics and information technologies, is shown. Finally, and based on the results of the case study, some suggestions are extracted and recommendations are made from a managerial perspective in order to implement a KMS effectively.

Knowledge Management and Entrepreneurship Cases in India

2010 ◽  
pp. 325-346 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Knowledge Management ◽  
Risk Taking ◽  
Policy Development ◽  
Management Practices ◽  
Advanced Technology ◽  
Poor Knowledge ◽  
Competitive Edge ◽  
Knowledge Management Practices ◽  
National Economies ◽  
Research And Policy

Entrepreneurs in general, do contribute to the development of national economies. We need their innovation and risk-taking to create wealth, generate employment and fuel the economy. Hence, knowledge management – both soft and hard is crucial. The benefits of great entrepreneurial venture using the most advanced technology can be nullified by poor knowledge management practices. It is knowledge and management that is the link between success and growth. The key objective of this chapter is to explain different perspectives on what is meant by the Knowledge Management (KM) in relation to entrepreneurship through two cases from India. It is essential that research and policy development fully take into account the differing perspectives of entrepreneurship and knowledge as no single definition fully captures the concepts, nor their underlying assumptions. The chapter focuses on understanding KM as a tool for developing competitive edge and identifies areas of KM application for entrepreneurship success.

scholarly journals DEVELOPMENT OF EMOTIONAL QUOTIENT INSTRUMENT

2011 ◽  
Vol 2 (1) ◽  
pp. 54 ◽  
Author(s):  
SANTI LISNAWATI
Keyword(s):  
High School ◽  
Emotional Intelligence ◽  
High School Students ◽  
Construct Validity ◽  
Goodness Of Fit ◽  
Principal Component ◽  
Sampling Technique ◽  
School Students ◽  
Multi Stage ◽  
Five Factors

The purpose of this research is to develop an instrument to measure emotional intelligence of high school students. The sample of this research was taken using multi stage random sampling technique. The instrument was developed using Thurstone scale, consisting of 90 items. A panel of judges was involved to review and select the items and based on the rational judgment; scores of scale (S), interquartile range (Q) were calculated, giving 45 items chosen. The instrument was tried out to 480 high school students in Bogor. Construct validity was calculated by using factor analysis. The result indicated that 5 factors were extracted from the data obtained by using exploratory method Principal Component Analysis (PCA), which is in accordance with the theoretical estimated factors; the confirmatory method used is the maximum likelihood (ML) to test the goodness of fit of the factors. The obtained index of test of the 5 factors is 1108,269. Therefore, it can be convinced that the correlation model of the five factors is valid. Alpha reliability is used to determine the reliability of the instrument (α = 0,783). It can be concluded that the questionnaire measuring emotional intelligence has appropriate construct validity an internal consistency. Further tryout is still needed to standardize the instrument.

scholarly journals The Relationship between Student Safety Practices and Retention in Public Secondary Schools in Kisii County, Kenya

2020 ◽  
Vol 2 (1) ◽  
pp. 187-202
Author(s):  
Lamech Siko Ongige; Dr. Betty J. Tikoko; Prof. Frederick B. J.A. Ngala
Keyword(s):  
Secondary Schools ◽  
Student Retention ◽  
Management Practices ◽  
Sampling Technique ◽  
Target Population ◽  
Safety Practices ◽  
School Head ◽  
Multi Stage ◽  
Student Safety ◽  
The Relationship

The purpose of the study was to investigate the relationship between students’ safety practices and students’ retention in Public Secondary Schools in Kisii County, Kenya. The study was guided by Vroom's expectancy and McGregor's X and Y theories. A conceptual framework involving the variables under investigation was drawn at the end of the literature review. The research employed a survey research design in conducting the study. The study was conducted in Kisii County. The target population was 354 Public Secondary Schools with a population of 115,683 composed of Principals, Deputy Principals, Students and School Head Cooks. A sample of 35 Public Secondary Schools was selected for the study using a Multi-stage sampling technique. The study sample was 525 respondents comprised of 420 students, 35 Deputy Principals, 35 Principals and 35 Head Cooks. Questionnaires, document analysis and interview schedules were used in data collection.  Experts in the area under study validated the instruments.  A coefficient of 0.8 in both the students’ and Deputy Principals’ questionnaires was obtained.  Descriptive and inferential statistics was used in analysing quantitative data, while qualitative data was analyzed thematically.  The study findings advocated that there was a strong and positive correlation between student safety practices (r=.689) and student retention in public secondary schools in Kisii County, Kenya. Tables, pie charts, bar graphs and textual forms were used in the present the findings. This study was significant because it provides new knowledge on how principals can improve student management practices to improve student retention.  

scholarly journals Predictors of Bankruptcy Probability among Malaysian Civil Servants : Examining the Subjective Measurement

2016 ◽  
Vol 4 (1) ◽  
pp. 22
Author(s):  
Yashota Nair ◽  
Laily Paim ◽  
Mohd.Fazli Sabri ◽  
Husniyah Abdul Rahim
Keyword(s):  
Financial Management ◽  
Management Practices ◽  
Sampling Technique ◽  
Civil Servants ◽  
Cluster Sampling ◽  
Asset Ownership ◽  
Determinant Factors ◽  
Multi Stage ◽  
Bankruptcy Probability ◽  
Warning Model

Bankruptcy and its impact on the quality of life among Malaysian civil servants has received considerable attention from many authorities. The purpose of this study is to examine the determinant factors of civil servants’ bankruptcy probability in Malaysia. The results of this study can be used to predict the possibility of bankruptcy. The knowledge of this early warning model may help to prevent the consequences or reduce the possibility of bankruptcy among Malaysian civil servants. It can be also used for a better understanding of the relationship on bankruptcy probability by highlighting the determinant factors such as asset ownership, attitude towards debt, and financial management practices. Samples were selected by using multi-stage cluster sampling technique among civil servants in public sectors. A total of 399 completed questionnaires were analysed using logistic regression to identify the probability of bankruptcy among the civil servants. The results identified that the possibility of bankruptcy is significantly determined by asset ownership, attitude towards debt, and financial management practices.   

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