scholarly journals MECHANISMS FOR RISK ELIMINATION OF A COMPLIANCE TRAP IN THE BRAZILIAN TELECOMMUNICATIONS INDUSTRY

2021 ◽  
Vol 22 (5) ◽  
Author(s):  
GUILHERME A. SANA ◽  
EDSON R. GUARIDO FILHO
Keyword(s):  
Case Study Research ◽  
Telecommunications Industry ◽  
Research Strategy ◽  
Cultural Perspective ◽  
Discursive Practices ◽  
Structured Interviews ◽  
Documentary Sources ◽  
Organizational Institutionalism ◽  
Enforcement Mechanisms ◽  
Regulation Model

ABSTRACT Purpose: This study aims to analyze how the Brazilian National Communications Agency (Agência Nacional de Telecomunicações – Anatel) and cellular operators in Brazil used ceremonial and discursive practices to build enforcement and compliance actions, adopted during a period of crisis in the cellular sector industry in 2012 when the legitimacy of the respective regulatory model and the regulatory agent were challenged, shaping a compliance trap situation. Originality/value: The work fills a theoretical gap by associating the normative-cultural perspective of regulation associated with organizational institutionalism, based on the assertion that the relationship between regulator and regulated is interactive and not unidirectional, allowing that enforcement mechanisms represent political efforts, realigning the interests of the actors within their institutional environments. Design/methodology/approach: The case study research strategy with a qualitative approach is adopted, studying the 2012 crisis in the cellular sector industry, with the collection of data from documentary sources and semi-structured interviews with participants in the process. Findings: The results show that, in the compliance trap situation, symbolic criteria can appropriate the speeches, producing texts and practices in favor of legitimizing the enforcement mechanisms and the respective compliance responses in view of the audience. Therefore, the compliance trap risk on the regulatory agent is mitigated to the extent that ceremonial and discursive practices manifest themselves responsively and gain political and cultural support, reducing social pressure on the legitimacy of the regulation model.

scholarly journals Profits and purpose: Organizational tensions in social enterprises

2018 ◽  
Vol 14 (4) ◽  
pp. 604 ◽  
Author(s):  
Mario Vazquez-Maguirre ◽  
Luis Portales
Keyword(s):  
Economic Value ◽  
Case Study Research ◽  
Organizational Structures ◽  
Research Strategy ◽  
Local Economy ◽  
Social Enterprises ◽  
Structured Interviews ◽  
Social Innovations ◽  
Relevant Stakeholder ◽  
Organizational Tensions

Purpose: This paper aims to explore the way in which three indigenous social enterprises from Guatemala, Mexico and Peru, solve the paradox of simultaneously producing social and economic value, which creates organizational tensions.Design/methodology/approach: This research follows a qualitative method based on a case study research strategy. Three different data collection techniques are applied: Analysis of internal reports, direct observation, and semi-structured interviews with relevant stakeholder, mainly employees and managers.Findings: Indigenous social enterprises deal with organizational tensions by adopting different organizational structures and privileging one dimension over the other (social or economic) in decision making Social implications. Indigenous social enterprises generate quality of life and reduce historical exclusion patterns by strengthening local economy dynamics through social innovation.Originality/value: Social innovations, appreciated in different organizational structures, contribute to alleviate the tension that arises from managing entities with double purpose. Also, this research provides evidence of how marginalized groups can overcome exclusion and poverty conditions by creating indigenous social enterprises.

scholarly journals Relationship Between On-Job Training and Employee Turnover in the Telecommunications Industry in Kenya

2021 ◽  
Vol 2 (2) ◽  
pp. 158-169
Author(s):  
Sabina Mueni Musango
Keyword(s):  
Psychological Contract ◽  
Employee Turnover ◽  
Job Training ◽  
Case Study Research ◽  
Telecommunications Industry ◽  
Research Strategy ◽  
Clear Understanding ◽  
Employment Contracts ◽  
Organizational Goals ◽  
The Relationship

The study set to determine the relationship between on-job training and employee turnover in the telecommunications sector in Kenya. Its objectives were: to investigate the kind of extant on-job training in Safaricom Ltd; to determine the effect of employee turnover after undergoing on-job training in Safaricom Ltd; to establish the factors motivating employees turnover after training in Safaricom Ltd and; to establish the relationship between on-job training and employees turnover in Safaricom Ltd. The null hypothesis adopted in this study was: there is no significant relationship between on job-training and employee turnover in Safaricom Ltd. This study used a case study research strategy. It targeted 67 employees of Safaricom Ltd. drawn from two job groups 4 and 5 through stratified proportionate sampling. A questionnaire shall be the only research tool used in this study. The findings obtained shall be presented in Tables and Figures. This study found that there on-job training, as is practiced in Safaricom Ltd. is important. As such, organizations need to invest in it. But as they do so, they should realization that it often leads to turnover.  Turnover is caused by various factors. The most important factors include: need for high pay after training, competition for other organizations that might want the skills acquired by such employees after training, need for promotion and better working conditions, breach of psychological contract after training among others. When turnover occurs, organizations are affected in various ways. One of the major ways in which organizations are affected is loss of revenue, delay in realization of organizational goals, loss of competiveness as well as loss of requisite skills.  Lastly, the study established clearly that there is clear nexus between on-job training and employee turnover.  Based on this, the following recommendations are made. The study recommends that managers should have a clear understanding of the influence of on-job training on employee turnover before embarking on such training. This is essential since it could enable employees to put in place ways of curbing the associated turnover. To this end, various measures can be put in place to check turnover put in place budgets to cater for increased pay; have measures for discouraging turnover, and; revise employment contracts to curb turnover among others. Training should also be well planned such that in the eventuality of turnover, companies can make up for such loss by getting suitable replacements. Furthermore, organizations can also avert the loss associated with training-related turnover by employing persons who already possess the requisite skills.

The application of a resilience assessment approach to promote campus environmental management

2016 ◽  
Vol 17 (2) ◽  
pp. 228-245 ◽  
Author(s):  
Irene Muller ◽  
Johann Tempelhoff
Keyword(s):  
Local Community ◽  
Case Study Research ◽  
Research Strategy ◽  
Control Mechanisms ◽  
Structured Interviews ◽  
Content Type ◽  
University Campuses ◽  
Assessment Approach ◽  
And Control ◽  
Resilience Assessment

Purpose – This paper aims to outline the benefits of using resilience assessment instead of command and control mechanisms to evaluate sustainable campus environments. Design/methodology/approach – An exploratory mixed-method design was followed for the purposes of the project. During the first qualitative phase, a historical timeline of the focal system was created. In the quantitative phase, the resilience assessment guided the investigation. To collect data, the case study research strategy included a heuristic process of collecting and reviewing documents, semi-structured interviews, observations and the systematic implementation of the resilience assessment approach. Findings – Based on the resilience assessment approach, it is argued that the environmental status of university campuses can be considered relevant to the local community and immediate environment. Knowledge of the finite resources and their capacity in the context of the social-ecological system may increase the resilience of a campus. Originality/value – This research study explores the use of an alternative approach to environmental practices at university campuses. The resilience assessment is usually performed on large ecosystems. By applying this approach to a small ecosystem, the study fills a gap in the applicability of the resilience approach.

scholarly journals Building Sustainable Rural Communities through Indigenous Social Enterprises: A Humanistic Approach

2020 ◽  
Vol 12 (22) ◽  
pp. 9643
Author(s):  
Mario Vázquez-Maguirre
Keyword(s):  
Rural Communities ◽  
Case Study Research ◽  
Well Being ◽  
Research Strategy ◽  
Social Enterprises ◽  
Management Approach ◽  
Humanistic Management ◽  
Decent Work ◽  
Structured Interviews ◽  
Social Entrepreneurs

This article follows a humanistic management approach to analyze how indigenous social enterprises contribute to building sustainable rural communities. To this end, I first explore the process of how these entities were formed and developed the necessary capabilities to generate such outcomes. Then, I examine the strategies indigenous social enterprises create to engage in value creation activities with the community and their main outcomes. Such outcomes are finally classified by the problems they addressed according to the Sustainable Development Goals (SDGs), since one of the gaps in the literature indicates a lack of studies that relate specific SDGs with the outcomes of social enterprises in developing countries. This article follows a qualitative approach, a case study research strategy, and uses semi-structured interviews as the main data collection instrument. Evidence from four cases of indigenous social enterprises in Latin America suggests that these entities originate as a result of a major crisis that affects the dignity of the individuals and compromises the socio-economic dynamics of the communities. Second, local leadership urges a response that takes the form of a social enterprise that follows local principles and governance and pursues dignity protection, sustainability, and cultural reaffirmation. As a result, the communities have increased their levels of well-being and sustainability, linked to SDGs such as good health, decent work, reduced inequalities, public infrastructure, sustainable communities, and partnerships for the goals. This article also sheds light on how a humanistic management approach can contribute to a better understanding of the dynamics of social enterprises, as these humanistic principles and practices seem to be naturally promoted by social entrepreneurs.

scholarly journals Indonesian Favourite Islamic Curriculum Model Based on Cultural Perspective

2021 ◽  
Vol 56 (1) ◽  
Author(s):  
Muhajir Muhajir ◽  
Syafrizal Syafrizal ◽  
Hunainah Hunainah
Keyword(s):  
Case Study Research ◽  
School Curriculum ◽  
Quality Characteristics ◽  
Cultural Perspective ◽  
Structured Interviews ◽  
High Quality ◽  
Islamic School ◽  
Curriculum Model ◽  
Leading Schools ◽  
Conventional School

This article describes a favorite Islamic school curriculum model that is different from other conventional school curricula. Based on the superior curriculum, the aim of this research was to determine the model and implementation of the leading Islamic school curriculum - MTs Negeri Model Pandeglang, SMP Islam Al-AzharSerang, and SMPIT Raudlotul Jannah Cilegon - and to create a comparison of the model and implementation of the curriculum. This study used a qualitative method with a case study research design. The leading curriculum studied were the different curriculum between the three leading Islamic schools. Semi-structured interviews, observation, and documentation were used to collect data. Data were analyzed qualitatively using the Miles and Huberman procedure.The results of the study found a model curriculum better than the previous curriculum, improved by 50%. The superior school curriculum model tends to highlight content that is characteristic (13%), superior in objectives (12%), creative in approach (7%), precise and thorough in evaluation (8%), and has high quality implementation (10%). The conclusion is that the superior school curriculum model has high quality characteristics in accordance with school goals. Because the leading schools have different curricula, quality characteristics are a distinguishing factor from other conventional schools. This curriculum model is implemented optimally and has a high quality in curriculum content, methods, and evaluation of learning. This superior curriculum is effective for improving learning and can be applied in any school.

Marketing bank services to financially vulnerable customers: evidence from an emerging economy

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emmanuel Mogaji ◽  
Ogechi Adeola ◽  
Robert Ebo Hinson ◽  
Nguyen Phong Nguyen ◽  
Arinze Christian Nwoba ◽  
...  
Keyword(s):  
Financial Literacy ◽  
Financial Services ◽  
Case Study Research ◽  
Research Strategy ◽  
Financial Service ◽  
Annual Reports ◽  
Structured Interviews ◽  
Content Type ◽  
Multiple Case ◽  
Marketing Methods

PurposeThis study aims to explore how banks in Nigeria are marketing financial services to financially vulnerable customers.Design/methodology/approachA multiple case study research strategy was used to analyse three commercial banks and two microfinance banks. Data were collected using semi-structured interviews with the banks' directors as well as from banks' published annual reports and archival images.FindingsThe study reveals that Nigerian banks develop different product development portfolios, adopt innovative traditional marketing schemes and apply inclusive technologies to reach and extend services to the unbanked and financially vulnerable customers in the society.Research limitations/implicationsBanks should focus on consumer engagement through the proactive development of technologies and employ innovative marketing methods. Customers' banking experiences can be enhanced if banks communicate with and educate customers about technological modes of engagement. In addition, financial service transaction support and financial literacy education can assist banks in marketing their services to financially vulnerable customers, in mutually beneficial ways.Originality/valueThis study shows how financial service operators' market and extend their services to financially vulnerable customers in emerging markets. It empirically establishes the importance of financial services to financially excluded customers.

Management of Records in Adapted Buildings as Records Centres in Zimbabwe

Mousaion ◽  
2018 ◽  
Vol 35 (3) ◽  
Author(s):  
Samson Mutsagondo ◽  
Getrude Maduyu ◽  
Godfrey Tsvuura
Keyword(s):  
Qualitative Research ◽  
Case Study Research ◽  
Research Approach ◽  
Records Management ◽  
Personal Observation ◽  
Structured Interviews ◽  
Design Data ◽  
Professional Management ◽  
The Government

This paper discusses the challenges of records management that arise from the use of adapted buildings as records centres in Zimbabwe, despite the advantages of using such buildings. A qualitative research approach was used as well as a case study research design. Data were collected from seven officers of the Gweru Records Centre through semi-structured interviews. Personal observation was used to triangulate findings from interviews. It was found that the use of adapted buildings as records centres was a cheaper and quicker way of establishing records centres throughout the country. However, a number of preservation, security and management challenges cropped up as the conditions of the buildings and the environment of the adapted buildings were not conducive to the proper and professional management of records. This study is important in that it explores the prospects and challenges of using adapted buildings as records centres in Zimbabwe, an area that has not been researched by many authors. This provokes archival authorities and the government to seriously consider establishing purpose-built records and archival centres.

scholarly journals Exploring Suppliers’ Approaches toward Workplace Safety Compliance in the Global Garment Sector: From Bangladesh Perspective

2021 ◽  
Vol 10 (3) ◽  
pp. 90
Author(s):  
Md Sultan Mahmood ◽  
Nilima Haque Ruma ◽  
Toufiq Ahmed ◽  
Yukari Nagai
Keyword(s):  
Case Study Research ◽  
Code Of Conduct ◽  
Workplace Safety ◽  
Research Strategy ◽  
Social Needs ◽  
Health Issues ◽  
Labor Laws ◽  
Wide Range ◽  
Safety Compliance ◽  
Health Rights

The readymade garment (RMG) sector is one of the main drivers of the Bangladesh economy with over 4 million employed. In the 2013 Rana Plaza accident aftermath, the implementation of workplace safety compliance (WSC) became imperative. The paper investigated the WSC initiatives implemented by the RMG sector to overcome safety challenges and their effectiveness for a safe and healthy workplace. We employed a multi-case study research strategy over three Bangladeshi garment manufacturers to resolve these queries. The result revealed that the manufacturers joined in the safety governance programs to protect workers’ health safety rights immediately after the accidents. They participated in inspections and remediations programs over structural, electrical, and fire protection as a priority. Moreover, several other human rights conventions, national labor laws and, buyer code of conduct were also adopted as regulatory and voluntary initiatives to settle workers’ health rights and social needs. The WSC enforcement empowered workers to bargain their rights toward a safe workplace and made them responsible for responding during an emergency. Finally, the paper argues that the WSC in the RMG sector nowadays covers a wide range of initiatives in three broad areas: physical environment safety, workers’ health issues, and workers’ rights.

scholarly journals Ecosystem dynamics: exploring the interplay within fintech entrepreneurial ecosystems

2021 ◽  
Author(s):  
Ahmad Alaassar ◽  
Anne-Laure Mention ◽  
Tor Helge Aas
Keyword(s):  
New Ventures ◽  
Ecosystem Dynamics ◽  
Resource Exploitation ◽  
Cultural Perspective ◽  
Structured Interviews ◽  
Opportunity Identification ◽  
Entrepreneurial Ecosystems ◽  
Regulatory Dynamics ◽  
Financial Technology

AbstractScholars and practitioners continue to recognize the crucial role of entrepreneurial ecosystems (EEs) in creating a conducive environment for productive entrepreneurship. Although EEs are fundamentally interaction systems of hierarchically independent yet mutually dependent actors, few studies have investigated how interactions among ecosystem actors drive the entrepreneurial process. Seeking to address this gap, this paper explores how ecosystem actor interactions influence new ventures in the financial technology (fintech) EE of Singapore. Guided by an EE framework and the use of an exploratory-abductive approach, empirical data from semi-structured interviews is collected and analyzed. The findings reveal four categories representing both the relational perspective, which features interaction and intermediation dynamics, and the cultural perspective, which encompasses ecosystem development and regulatory dynamics. These categories help explain how and why opportunity identification and resource exploitation are accelerated or inhibited for entrepreneurs in fintech EEs. The present study provides valuable contributions to scholars and practitioners interested in EEs and contributes to the academic understanding of the emerging fintech phenomenon.

scholarly journals AN INVESTIGATION ON THE IMPROVEMENT OF CONSTRUCTION EXPENDITURE FORECASTING

2013 ◽  
Vol 19 (5) ◽  
pp. 759-711 ◽  
Author(s):  
Andrew Ross ◽  
Katie Dalton ◽  
Begum Sertyesilisik
Keyword(s):  
Cash Flow ◽  
Construction Projects ◽  
Case Study Research ◽  
Research Strategy ◽  
Flow Models ◽  
Improved Model ◽  
Work Affect ◽  
Cash Flow Forecast ◽  
Parameter Values

This study aims to determine the accuracy of the cash flow models and to investigate if these models could be more accurate if they accounted for the potentially influential variables specific to individual construction projects. An analytical case study research strategy has been implemented in collecting data for the construction projects. The data collected has been tested against recognised models. Statistical analyses have been carried out on the data for the specified variables, culminating in the potential proposal of an improved model with respect to these identified variables. The results revealed that the independent variables (type of construction, procurement route and type of work) affect the cash flow forecast. The findings suggested that a model could be more accurate with the input of more job-specific variables and that Hudson's DHSS model is best suited to a construction project procured traditionally. Adopting the ‘trial and error’ approach, Hudson's DHSS model has been recognised as an accurate model that could be adapted slightly, through changing the parameter values. The clients and the contractors are the main beneficiaries approached for this study.

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