scholarly journals Profits and purpose: Organizational tensions in social enterprises

2018 ◽  
Vol 14 (4) ◽  
pp. 604 ◽  
Author(s):  
Mario Vazquez-Maguirre ◽  
Luis Portales
Keyword(s):  
Economic Value ◽  
Case Study Research ◽  
Organizational Structures ◽  
Research Strategy ◽  
Local Economy ◽  
Social Enterprises ◽  
Structured Interviews ◽  
Social Innovations ◽  
Relevant Stakeholder ◽  
Organizational Tensions

Purpose: This paper aims to explore the way in which three indigenous social enterprises from Guatemala, Mexico and Peru, solve the paradox of simultaneously producing social and economic value, which creates organizational tensions.Design/methodology/approach: This research follows a qualitative method based on a case study research strategy. Three different data collection techniques are applied: Analysis of internal reports, direct observation, and semi-structured interviews with relevant stakeholder, mainly employees and managers.Findings: Indigenous social enterprises deal with organizational tensions by adopting different organizational structures and privileging one dimension over the other (social or economic) in decision making Social implications. Indigenous social enterprises generate quality of life and reduce historical exclusion patterns by strengthening local economy dynamics through social innovation.Originality/value: Social innovations, appreciated in different organizational structures, contribute to alleviate the tension that arises from managing entities with double purpose. Also, this research provides evidence of how marginalized groups can overcome exclusion and poverty conditions by creating indigenous social enterprises.

scholarly journals Building Sustainable Rural Communities through Indigenous Social Enterprises: A Humanistic Approach

2020 ◽  
Vol 12 (22) ◽  
pp. 9643
Author(s):  
Mario Vázquez-Maguirre
Keyword(s):  
Rural Communities ◽  
Case Study Research ◽  
Well Being ◽  
Research Strategy ◽  
Social Enterprises ◽  
Management Approach ◽  
Humanistic Management ◽  
Decent Work ◽  
Structured Interviews ◽  
Social Entrepreneurs

This article follows a humanistic management approach to analyze how indigenous social enterprises contribute to building sustainable rural communities. To this end, I first explore the process of how these entities were formed and developed the necessary capabilities to generate such outcomes. Then, I examine the strategies indigenous social enterprises create to engage in value creation activities with the community and their main outcomes. Such outcomes are finally classified by the problems they addressed according to the Sustainable Development Goals (SDGs), since one of the gaps in the literature indicates a lack of studies that relate specific SDGs with the outcomes of social enterprises in developing countries. This article follows a qualitative approach, a case study research strategy, and uses semi-structured interviews as the main data collection instrument. Evidence from four cases of indigenous social enterprises in Latin America suggests that these entities originate as a result of a major crisis that affects the dignity of the individuals and compromises the socio-economic dynamics of the communities. Second, local leadership urges a response that takes the form of a social enterprise that follows local principles and governance and pursues dignity protection, sustainability, and cultural reaffirmation. As a result, the communities have increased their levels of well-being and sustainability, linked to SDGs such as good health, decent work, reduced inequalities, public infrastructure, sustainable communities, and partnerships for the goals. This article also sheds light on how a humanistic management approach can contribute to a better understanding of the dynamics of social enterprises, as these humanistic principles and practices seem to be naturally promoted by social entrepreneurs.

scholarly journals Leadership Communication during Organizational Change: Internal Communication Strategy: A Case Study in Multinational Company Operating in Indonesia

2021 ◽  
Vol 10 (2) ◽  
pp. 24
Author(s):  
Agnetha Ophilia ◽  
Z. Hidayat
Keyword(s):  
Organizational Change ◽  
Local Level ◽  
Case Study Research ◽  
Organizational Structures ◽  
Internal Communication ◽  
Communication Strategy ◽  
Multinational Company ◽  
Structured Interviews ◽  
Literature Study

This research discusses the phenomenon of organizational change or restructuring in a multinational company (PT. X) and how leaders in these organizations carry out communication strategies when conveying changes and messages to their employees regarding the rearrangement of organizational structures. What is the leader's role as a liaison or messenger for effective communication at the local level? This research is a qualitative case study research with descriptive research type, and data were obtained through in-depth interviews, researcher observation, and literature study. This case study's primary focus is to understand and describe the production and reception of messages towards organizational change and know the management and employee's perspective during changes communication through leaders. The semi-structured interviews were conducted to find out how communication deploys, and then the message of change can be accepted by employees.   Received: 21 October 2020 / Accepted: 23 December 2020 / Published: 5 March 2021

The application of a resilience assessment approach to promote campus environmental management

2016 ◽  
Vol 17 (2) ◽  
pp. 228-245 ◽  
Author(s):  
Irene Muller ◽  
Johann Tempelhoff
Keyword(s):  
Local Community ◽  
Case Study Research ◽  
Research Strategy ◽  
Control Mechanisms ◽  
Structured Interviews ◽  
Content Type ◽  
University Campuses ◽  
Assessment Approach ◽  
And Control ◽  
Resilience Assessment

Purpose – This paper aims to outline the benefits of using resilience assessment instead of command and control mechanisms to evaluate sustainable campus environments. Design/methodology/approach – An exploratory mixed-method design was followed for the purposes of the project. During the first qualitative phase, a historical timeline of the focal system was created. In the quantitative phase, the resilience assessment guided the investigation. To collect data, the case study research strategy included a heuristic process of collecting and reviewing documents, semi-structured interviews, observations and the systematic implementation of the resilience assessment approach. Findings – Based on the resilience assessment approach, it is argued that the environmental status of university campuses can be considered relevant to the local community and immediate environment. Knowledge of the finite resources and their capacity in the context of the social-ecological system may increase the resilience of a campus. Originality/value – This research study explores the use of an alternative approach to environmental practices at university campuses. The resilience assessment is usually performed on large ecosystems. By applying this approach to a small ecosystem, the study fills a gap in the applicability of the resilience approach.

scholarly journals PERCEIVED FACTORS OF SUCCESSFUL SOCIAL ENTERPRISES: THE CASE OF THE STATE ISLAMIC RELIGIOUS COUNCILS AND WAQF LAND DEVELOPMENT IN MALAYSIA

2019 ◽  
pp. 66-75
Author(s):  
Norinah Mohd Ali ◽  
Nurul Shahnaz Ahmad Mahdzan ◽  
Rubi Ahmad ◽  
Abdul Rahim Ahmad
Keyword(s):  
Social Enterprise ◽  
Social Impact ◽  
Public Involvement ◽  
Economic Value ◽  
Land Development ◽  
Social Enterprises ◽  
Maintenance Cost ◽  
Structured Interviews ◽  
Property Development ◽  
The Social

Waqf properties need to be perpetual, irrevocable and inalienable. Even though the social impact is the main objective of waqf creation, it cannot be denied that the economic value is important to help maintain and sustain waqf properties since getting funding for waqf property development is very difficult. Hence, State Islamic Religious Councils (henceforth referred to as the Councils) as waqf trustees are expected to operate as a social enterprise in developing its waqf land. This paper aims to investigate the perceived factors of the current waqf land development practices in each Council that contribute to the Council’s success as a social enterprise. This study employs a qualitative approach where semi-structured interviews were conducted with 22 waqf officers from 14 Councils across Malaysia. The result shows that the Councils operates as social enterprises as they are already in pursuit of the dual mission namely financial sustainability and social purpose. There are nine perceived factors of the current waqf land development practices in each Council that contribute to the Council’s success as a social enterprise: (1) various types of waqf development; (2) sustainability; (3) opportunity; (4) knowledgeable; (5) financing creativity; (6) monitoring; (7) support; (8) public involvement; and (9) human development. The Councils and its waqf land development practices fit the theoretical aspects of social enterprise since the Councils needs to generate enough income from its waqf land development to cover at least the waqf’s maintenance cost.

scholarly journals MECHANISMS FOR RISK ELIMINATION OF A COMPLIANCE TRAP IN THE BRAZILIAN TELECOMMUNICATIONS INDUSTRY

2021 ◽  
Vol 22 (5) ◽  
Author(s):  
GUILHERME A. SANA ◽  
EDSON R. GUARIDO FILHO
Keyword(s):  
Case Study Research ◽  
Telecommunications Industry ◽  
Research Strategy ◽  
Cultural Perspective ◽  
Discursive Practices ◽  
Structured Interviews ◽  
Documentary Sources ◽  
Organizational Institutionalism ◽  
Enforcement Mechanisms ◽  
Regulation Model

ABSTRACT Purpose: This study aims to analyze how the Brazilian National Communications Agency (Agência Nacional de Telecomunicações – Anatel) and cellular operators in Brazil used ceremonial and discursive practices to build enforcement and compliance actions, adopted during a period of crisis in the cellular sector industry in 2012 when the legitimacy of the respective regulatory model and the regulatory agent were challenged, shaping a compliance trap situation. Originality/value: The work fills a theoretical gap by associating the normative-cultural perspective of regulation associated with organizational institutionalism, based on the assertion that the relationship between regulator and regulated is interactive and not unidirectional, allowing that enforcement mechanisms represent political efforts, realigning the interests of the actors within their institutional environments. Design/methodology/approach: The case study research strategy with a qualitative approach is adopted, studying the 2012 crisis in the cellular sector industry, with the collection of data from documentary sources and semi-structured interviews with participants in the process. Findings: The results show that, in the compliance trap situation, symbolic criteria can appropriate the speeches, producing texts and practices in favor of legitimizing the enforcement mechanisms and the respective compliance responses in view of the audience. Therefore, the compliance trap risk on the regulatory agent is mitigated to the extent that ceremonial and discursive practices manifest themselves responsively and gain political and cultural support, reducing social pressure on the legitimacy of the regulation model.

Marketing bank services to financially vulnerable customers: evidence from an emerging economy

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emmanuel Mogaji ◽  
Ogechi Adeola ◽  
Robert Ebo Hinson ◽  
Nguyen Phong Nguyen ◽  
Arinze Christian Nwoba ◽  
...  
Keyword(s):  
Financial Literacy ◽  
Financial Services ◽  
Case Study Research ◽  
Research Strategy ◽  
Financial Service ◽  
Annual Reports ◽  
Structured Interviews ◽  
Content Type ◽  
Multiple Case ◽  
Marketing Methods

PurposeThis study aims to explore how banks in Nigeria are marketing financial services to financially vulnerable customers.Design/methodology/approachA multiple case study research strategy was used to analyse three commercial banks and two microfinance banks. Data were collected using semi-structured interviews with the banks' directors as well as from banks' published annual reports and archival images.FindingsThe study reveals that Nigerian banks develop different product development portfolios, adopt innovative traditional marketing schemes and apply inclusive technologies to reach and extend services to the unbanked and financially vulnerable customers in the society.Research limitations/implicationsBanks should focus on consumer engagement through the proactive development of technologies and employ innovative marketing methods. Customers' banking experiences can be enhanced if banks communicate with and educate customers about technological modes of engagement. In addition, financial service transaction support and financial literacy education can assist banks in marketing their services to financially vulnerable customers, in mutually beneficial ways.Originality/valueThis study shows how financial service operators' market and extend their services to financially vulnerable customers in emerging markets. It empirically establishes the importance of financial services to financially excluded customers.

scholarly journals Business Models of Social Enterprises: Insight into Key Components and Value Creation

2021 ◽  
Vol 13 (22) ◽  
pp. 12750
Author(s):  
Petra C. M. Neessen ◽  
Cosmina L. Voinea ◽  
Els Dobber
Keyword(s):  
Business Model ◽  
Financial Management ◽  
Business Models ◽  
Mission Statement ◽  
Economic Value ◽  
Case Study Research ◽  
Social Enterprises ◽  
Social Value ◽  
Social Entrepreneurs ◽  
The One

The increasing pressure on people to do something for society, in combination with the need for financial turnover in order to survive, is seen as one of the dominant factors for the rise of social enterprises. However, there is still debate on how social enterprises create social value in addition to economic value and how this is reflected in the business model. In this case study research, we investigate how the key components of the business model of social enterprises contribute to the creation of social and economic value. The cases in this research create social and economic value through the mutually interacting operation of key components and their sub-components. This interacting effect focuses on the one hand on the alignment of the internal architecture, market and financial management with the mission. The mission statement serves as a guiding principle. Furthermore, realizing the highest possible profit is not a goal in itself for social entrepreneurs. Generating profit serves the continuity of the company and the realization of social value. We also found that social enterprises can be configured as either market hybrids, blending hybrids, bridging hybrids or coupling hybrids.

Management of Records in Adapted Buildings as Records Centres in Zimbabwe

Mousaion ◽  
2018 ◽  
Vol 35 (3) ◽  
Author(s):  
Samson Mutsagondo ◽  
Getrude Maduyu ◽  
Godfrey Tsvuura
Keyword(s):  
Qualitative Research ◽  
Case Study Research ◽  
Research Approach ◽  
Records Management ◽  
Personal Observation ◽  
Structured Interviews ◽  
Design Data ◽  
Professional Management ◽  
The Government

This paper discusses the challenges of records management that arise from the use of adapted buildings as records centres in Zimbabwe, despite the advantages of using such buildings. A qualitative research approach was used as well as a case study research design. Data were collected from seven officers of the Gweru Records Centre through semi-structured interviews. Personal observation was used to triangulate findings from interviews. It was found that the use of adapted buildings as records centres was a cheaper and quicker way of establishing records centres throughout the country. However, a number of preservation, security and management challenges cropped up as the conditions of the buildings and the environment of the adapted buildings were not conducive to the proper and professional management of records. This study is important in that it explores the prospects and challenges of using adapted buildings as records centres in Zimbabwe, an area that has not been researched by many authors. This provokes archival authorities and the government to seriously consider establishing purpose-built records and archival centres.

scholarly journals Exploring Suppliers’ Approaches toward Workplace Safety Compliance in the Global Garment Sector: From Bangladesh Perspective

2021 ◽  
Vol 10 (3) ◽  
pp. 90
Author(s):  
Md Sultan Mahmood ◽  
Nilima Haque Ruma ◽  
Toufiq Ahmed ◽  
Yukari Nagai
Keyword(s):  
Case Study Research ◽  
Code Of Conduct ◽  
Workplace Safety ◽  
Research Strategy ◽  
Social Needs ◽  
Health Issues ◽  
Labor Laws ◽  
Wide Range ◽  
Safety Compliance ◽  
Health Rights

The readymade garment (RMG) sector is one of the main drivers of the Bangladesh economy with over 4 million employed. In the 2013 Rana Plaza accident aftermath, the implementation of workplace safety compliance (WSC) became imperative. The paper investigated the WSC initiatives implemented by the RMG sector to overcome safety challenges and their effectiveness for a safe and healthy workplace. We employed a multi-case study research strategy over three Bangladeshi garment manufacturers to resolve these queries. The result revealed that the manufacturers joined in the safety governance programs to protect workers’ health safety rights immediately after the accidents. They participated in inspections and remediations programs over structural, electrical, and fire protection as a priority. Moreover, several other human rights conventions, national labor laws and, buyer code of conduct were also adopted as regulatory and voluntary initiatives to settle workers’ health rights and social needs. The WSC enforcement empowered workers to bargain their rights toward a safe workplace and made them responsible for responding during an emergency. Finally, the paper argues that the WSC in the RMG sector nowadays covers a wide range of initiatives in three broad areas: physical environment safety, workers’ health issues, and workers’ rights.

scholarly journals AN INVESTIGATION ON THE IMPROVEMENT OF CONSTRUCTION EXPENDITURE FORECASTING

2013 ◽  
Vol 19 (5) ◽  
pp. 759-711 ◽  
Author(s):  
Andrew Ross ◽  
Katie Dalton ◽  
Begum Sertyesilisik
Keyword(s):  
Cash Flow ◽  
Construction Projects ◽  
Case Study Research ◽  
Research Strategy ◽  
Flow Models ◽  
Improved Model ◽  
Work Affect ◽  
Cash Flow Forecast ◽  
Parameter Values

This study aims to determine the accuracy of the cash flow models and to investigate if these models could be more accurate if they accounted for the potentially influential variables specific to individual construction projects. An analytical case study research strategy has been implemented in collecting data for the construction projects. The data collected has been tested against recognised models. Statistical analyses have been carried out on the data for the specified variables, culminating in the potential proposal of an improved model with respect to these identified variables. The results revealed that the independent variables (type of construction, procurement route and type of work) affect the cash flow forecast. The findings suggested that a model could be more accurate with the input of more job-specific variables and that Hudson's DHSS model is best suited to a construction project procured traditionally. Adopting the ‘trial and error’ approach, Hudson's DHSS model has been recognised as an accurate model that could be adapted slightly, through changing the parameter values. The clients and the contractors are the main beneficiaries approached for this study.

Sign in / Sign up

Export Citation Format

Share Document