scholarly journals ICT, Senior End-users and Alienation

2020 ◽  
pp. 99-122
Author(s):  
Mike Healy
Keyword(s):  
Coping Mechanisms ◽  
End Users ◽  
Work Environments ◽  
Negative Consequences ◽  
End User ◽  
Work Processes ◽  
Work Related ◽  
Attitudes Towards Technology ◽  
Lack Of Control ◽  
The Relationship

This penultimate chapter investigates the relationship between mature end-users and ICT. Although Marx referred to the pervasive nature of alienation and its influence in non-work environments, he did not develop this aspect of alienation and therefore his theory is often, mistakenly in the author’s view, considered as being applicable only to work. This chapter therefore considers the diverse impact the alienated relation between capital and labour might have outside work related to peoples’ attitudes and experiences of technology and what strategies or coping mechanisms could be used to confront alienation and how effective they might be. It undertakes this by drawing upon data collected during sessions with a group of end-user pensioners based in South London, UK. The sessions revealed shared alienated attitudes towards technology, negative consequences over a lack of control of it and the context within which it was used, but they also showed the benefits of addressing problems collectively and the intangible social and individual benefits of collaboratively determining learning and work processes. The evidence of the group and the subsequent analysis demonstrate that while it is possible to engage in activity that can confront alienation in a specific and concrete context, there are more fundamental problems concerning the nature of ICT that cannot be resolved by these engagements alone.

A Matter of Perspective

2011 ◽  
pp. 125-147
Author(s):  
Rex Karsten
Keyword(s):  
Attribution Theory ◽  
Causal Attributions ◽  
User Interaction ◽  
End Users ◽  
End User ◽  
Team Members ◽  
Work Related ◽  
Is Professionals ◽  
Post Hoc ◽  
Relationship Of

The working relationship of information systems (IS) professionals and end users is an ongoing source of both research and practical concern. This study employs Attribution Theory to examine the causal attributions IS professionals and end users make for successful and unsuccessful user-system outcomes—end user attempts to use an information system to get the information needed to complete system-dependent, work-related tasks. Eighty-six IS professionals and 122 end users participated. The results show no differences in the nature of IS professional-end user attributions for successful outcomes, but very significant differences between them following unsuccessful outcomes. Post hoc analysis indicates that for unsuccessful user-system outcomes, the causal attributions of IS professionals and end users who are cross-functional team members are significantly less divergent than the causal attributions of those who are not. The implications of Attribution Theory for IS professional-end user interaction are discussed.

Personality and boredom at work: the mediating role of job crafting

2019 ◽  
Vol 24 (4) ◽  
pp. 315-330
Author(s):  
Bogdan Oprea ◽  
Dragos Iliescu ◽  
Vlad Burtăverde ◽  
Miruna Dumitrache
Keyword(s):  
Job Crafting ◽  
Negative Consequences ◽  
Cross Sectional ◽  
Content Type ◽  
Work Related ◽  
Mediating Role ◽  
Cross Sectional Design ◽  
The Individual ◽  
The Relationship

Purpose Boredom at work is associated with negative consequences, therefore it is important to investigate whether employees engage in job crafting behaviors that reduce boredom and what are the individual differences associated with these behaviors. The paper aims to discuss these issues. Design/methodology/approach A questionnaire study was designed to examine the mediating role of job crafting in the relationship between conscientiousness and emotional stability and boredom among 252 employees (Study 1) and in the relationship between Machiavellianism and psychopathy and boredom among 216 employees (Study 2). Findings The results showed that conscientiousness is negatively related to work-related boredom. This relationship is mediated by job crafting. Neuroticism and psychopathy are positively associated with boredom at work, but these relationships are not mediated by job crafting behaviors. Research limitations/implications The study was based on self-reported measures, which might raise questions of common-method bias, and the research samples contained mostly women and young employees, which raises questions about generalizability of our findings. At the same time, the cross-sectional design does not allow causal inferences. Practical implications Organizations can select employees based on their personality for jobs that predispose to boredom and give them enough autonomy to be able to craft them. Moreover, they can identify employees who need support to manage their boredom and include them in job crafting interventions. Originality/value Traditionally, boredom at work has been considered as resulting from characteristics of tasks and jobs. The findings indicate that some employees can make self-initiated changes to their work in order to reduce their boredom and possibly its negative consequences.

scholarly journals Employee stress and the implication of high-power distance culture: empirical evidence from Nigeria's employment terrain

2020 ◽  
Vol 42 (6) ◽  
pp. 1381-1400
Author(s):  
Emeka Smart Oruh ◽  
Chianu Dibia
Keyword(s):  
High Power ◽  
Power Distance ◽  
Work Life ◽  
Work Environments ◽  
Content Type ◽  
Work Overload ◽  
Work Related ◽  
High Power Distance ◽  
Employee Stress ◽  
The Relationship

PurposeThis paper explores the link between employee stress and the high-power distance (HPD) culture in Nigeria. The study context is the banking and manufacturing sectors in Nigeria, which have a history of exploitation, unconducive work environments to productivity, work-life imbalance, work overload, burnout and employee stress.Design/methodology/approachUsing a qualitative, interpretive methodology, this article adopts a thematic analysis of data drawn from semi-structured interviews with 24 managerial and non-managerial workers to explore the process by which Nigerian manufacturing and banking sectors' work (mal)practices go unchallenged, thereby triggering and exacerbating employees' stress levels.FindingsThe study found that the high power distance culture promotes a servant-master relationship type, making it impossible for employees to challenge employers on issues relating to stressors such as work overload, unconducive work environments, work-life imbalance and burnout, thereby exacerbating their stress levels in a country in which stress has become a way of life.Research limitations/implicationsResearch on the relationship between employee stress and HPD culture is relatively underdeveloped. This article sheds light on issues associated with stressors in Nigeria's human resource management (HRM) and employment relations practices. The link between the inability of employees to challenge these stressors (which are consequences of an HPD culture) and increased employee stress has substantial implications for employment and work-related policies and practices in general. The study is constrained by the limited sample size, which inhibits the generalisation of its findings.Originality/valueThe article adds to the scarcity of studies underscoring the relationship between high-power distance and the inability of employees to challenge work-related stressors as a predictor of employee stress and a mediator between workplace practices and employee stress, particularly in the emerging economies.

How Cutbacks and Job Satisfaction Are Related: The Role of Top-Level Public Managers’ Autonomy

2015 ◽  
Vol 38 (1) ◽  
pp. 5-23 ◽  
Author(s):  
Joris van der Voet ◽  
Steven Van de Walle
Keyword(s):  
Job Satisfaction ◽  
Explanatory Variable ◽  
Well Being ◽  
Negative Consequences ◽  
The Public ◽  
Work Related ◽  
Public Managers ◽  
Cutback Management ◽  
The Relationship

Many studies on cutback management have suggested that cutbacks may have negative consequences for employee well-being in the public sector. However, the relationship between cutbacks and the work-related attitudes of top-level managers has received little attention. In this study, we assess the relationships between five commonly used cutback measures and the job satisfaction of top-level public managers in 12 European countries. We propose and test a model in which autonomy serves as an explanatory variable for the relationship between cutbacks and job satisfaction. The results indicate that cutback measures have little direct effect on the job satisfaction of managers. However, as cutback measures are related negatively to the perceived managerial autonomy of public managers and positively to the degree in which politicians interfere in the affairs of managers, autonomy may function as a mechanism to explain decreased job satisfaction as a result of cutback implementation.

scholarly journals SUPPORTING END-USER ARTICULATIONS IN EVOLVING BUSINESS PROCESSES: A CASE STUDY TO EXPLORE INTUITIVE NOTATIONS AND INTERACTION DESIGNS

2012 ◽  
Vol 21 (04) ◽  
pp. 263-296 ◽  
Author(s):  
JAN HESS ◽  
CHRISTIAN REUTER ◽  
VOLKMAR PIPEK ◽  
VOLKER WULF
Keyword(s):  
Business Processes ◽  
End Users ◽  
Work Environments ◽  
Process Models ◽  
End User ◽  
Interaction Technique ◽  
Process Support ◽  
Local Practices ◽  
Modeling Systems

Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

Work Engagement and Resiliency Impact the Relationship Between Nursing Stress and Burnout

2019 ◽  
Vol 123 (5) ◽  
pp. 1835-1853
Author(s):  
Melanie D. Hetzel-Riggin ◽  
Brett A. Swords ◽  
Hau L. Tuang ◽  
Joshua M. Deck ◽  
Nicholas S. Spurgeon
Keyword(s):  
Nursing Students ◽  
Work Engagement ◽  
Personal Accomplishment ◽  
Nursing Profession ◽  
Negative Consequences ◽  
Work Related Stress ◽  
Work Related ◽  
Nursing Stress ◽  
Related Stress ◽  
The Relationship

Nursing is a stressful occupation, and consequently, nurses are at risk for work-related burnout. This is highly problematic, as numerous negative consequences are associated with burnout. Most notably, burnout may result in nurses leaving the profession, thereby exacerbating the nursing shortage. The purpose of the present study was to advance the understanding of burnout in the nursing profession. Specifically, three types of work engagement (i.e., vigor, dedication, and absorption) and resiliency were hypothesized to mediate the relationship between work-related stress and burnout. Nurses and nursing students were recruited through a college and a state nursing association, and participants ( N =  76) completed a series of online surveys. Mediation models were assessed using multiple regression analyses and the bootstrapping method of testing indirect effects. Results indicated that vigor, dedication, absorption, and resiliency partially mediated the relationship between work-related stress and burnout, although the exact pattern of results varied depending on the specific type of burnout (Emotional Exhaustion, Depersonalization, and Reduced Personal Accomplishment). These results could be useful in helping to prevent burnout in the nursing profession and should be taken into consideration when designing employee training and support programs.

Organizational Actions, Computer Attitudes and End-User Satisfaction in Public Organizations

2011 ◽  
pp. 153-168
Author(s):  
Adel M. Aladwani
Keyword(s):  
User Satisfaction ◽  
Public Organizations ◽  
End Users ◽  
Computer Attitudes ◽  
Future Research ◽  
Direct Influence ◽  
End User ◽  
Positive Direct ◽  
Computing Support ◽  
The Relationship

This paper reports the results of a field study that investigated the relationship among organizational actions (management advocacy and internal computing support), computer attitudes, and end-user satisfaction in public organizations. The results show that computer attitudes have a positive direct influence on end-user satisfaction. The findings also reveal that management advocacy has positive direct effects on computer attitudes and end-users’ satisfaction. Internal computing support, however, failed to show a significant effect on both computer attitudes and end-user satisfaction. We discuss these results and suggest directions for practice and future research.

scholarly journals Sector coupling technologies in gas, electricity, and heat networks

2020 ◽  
Vol 29 (2) ◽  
pp. 24-30
Author(s):  
Stella Oberle ◽  
Judith Stute ◽  
Markus Fritz ◽  
Marian Klobasa ◽  
Martin Wietschel
Keyword(s):  
Heat Supply ◽  
Energy Transition ◽  
Energy System ◽  
Distribution Networks ◽  
Heat Pumps ◽  
End Users ◽  
End User ◽  
Heat Networks ◽  
Long Run ◽  
The Relationship

Current investment in distribution networks for electricity, gas, and heat is high, and the distribution networks play a prominent role in the necessary transformation of the energy system. This paper provides insights into the relationship between residential end-user decisions on heat supply and their effect on infrastructure planning. Therefore, the gas, electricity, and heat networks are analyzed together. After a review of the characteristics of the networks, the most common sector coupling technologies are compared economically and environmentally. The results show that, under the assumptions made, heat pumps are the cheapest option for residential end-users in the long run. This raises the question of whether a parallel development of three different infrastructures for the heat supply of buildings is the best path to a successful energy transition.

Workplace Ostracism and Its Negative Outcomes

2016 ◽  
Vol 15 (4) ◽  
pp. 143-151 ◽  
Author(s):  
Xiaoming Zheng ◽  
Jun Yang ◽  
Hang-Yue Ngo ◽  
Xiao-Yu Liu ◽  
Wengjuan Jiao
Keyword(s):  
Affective Commitment ◽  
Psychological Capital ◽  
Intention To Leave ◽  
Future Research ◽  
Conservation Of Resources ◽  
Negative Consequences ◽  
Negative Outcomes ◽  
Workplace Ostracism ◽  
Using Data ◽  
The Relationship

Abstract. Workplace ostracism, conceived as to being ignored or excluded by others, has attracted the attention of researchers in recent years. One essential topic in this area is how to reduce or even eliminate the negative consequences of workplace ostracism. Based on conservation of resources (COR) theory, the current study assesses the relationship between workplace ostracism and its negative outcomes, as well as the moderating role played by psychological capital, using data collected from 256 employees in three companies in the northern part of China. The study yields two important findings: (1) workplace ostracism is positively related to intention to leave and (2) psychological capital moderates the effect of workplace ostracism on affective commitment and intention to leave. This paper concludes by discussing the implications of these findings for organizations and employees, along with recommendations for future research.

YENİDOĞAN YOĞUN BAKIM ÜNİTELERİNDE İŞ KAZALARI RİSKLERİ VE NEDENLERİNE YÖNELİK BİR ARAŞTIRMA

2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Haluk Tanrıverdi ◽  
Orhan Akova ◽  
Nurcan Türkoğlu Latifoğlu
Keyword(s):  
Intensive Care ◽  
Intensive Care Units ◽  
Physical Environment ◽  
Neonatal Intensive Care ◽  
Organizational Factors ◽  
Occupational Accidents ◽  
Neonatal Intensive Care Units ◽  
Work Related ◽  
Physical Conditions ◽  
The Relationship

This study aims to demonstrate the relationship between the qualifications of neonatal intensive care units of hospitals (physical conditions, standard applications, employee qualifications and use of personal protective equipment) and work related causes and risks, employee related causes and risks when occupational accidents occur. Accordingly, a survey was prepared and was made among 105 nurses working in 3 public and 3 private hospital's neonatal intensive care units, in the January of 2010. The survey consists of questions about the qualifications of neonatal intensive care units, work related causes and risks, and employee related causes and risks. From the regression analysis conducted, it has been found that confirmed hypotheses in several studies in the literature were not significant in this study. The sub-dimensions in which relationships has been found show that the improvement of the physical environment in workplace, the improvement of the employee qualifications and standard applications can reduce the rate of occupational accidents. According to the results of this study management should take care of the organizational factors besides to improvement of the physical environment in workplace, the improvement of the employee qualifications and standard applications.

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