scholarly journals Organization Culture and its impact on Work Performance

Author(s):  
Dr. R. Kamalakannan

This study aims to assess direct and indirect influences of organization culture on work performance, as well as to evaluate the influences of each sub element of organization culture on work performance. The quantitative research has been chosen in order to meet the purpose of the research and to test those relationships empirically; the data is collected from structured questionnaire. Sample size is 230 and also Descriptive research study is used as a research design and followed simple random sampling method. The sample was selected from business process outsourcing (BPO) companies being operative in Chennai. These findings indicate a positive relationship between organization culture and work performance. Likewise, organization culture sub-elements, namely achieving Goals, empowerment, managing changes and teamwork were found positively impacting the work performance

Author(s):  
Fikret GÜMÜŞBUĞA

This study mainly focuses on customer care management and customer loyalty. Even though there are many experiential studies about customer care management and customer loyalty system, the lack of studies on customers in Karabük and Safranbolu locally, has leaded to focus on this study. Thus, this study mainly focuses on the influence of customer care treatments of banks in Karabük and Safranbolu on customer loyalty. Descriptive research type was used in the study. In this study simple random sampling method was used which is one of the probability sampling method, face to face surwey to all 726 participants was used for the study. As the result of the experiential study, the attendance and influence of customer care management and loyalty systems have been comparatively low, but it has been figured out that customer care management system influences customer loyalty level.


2020 ◽  
Vol 4 (2) ◽  
pp. 115-126
Author(s):  
Muhammad Ramaditya ◽  
Amirul Wahid Prihantoro

The objective of this study is analyzed the impact of organizational culture, training, and leadership on the work performance of civil workers in financial and development supervisory agency. This research uses an associative approach with simple random sampling technique which is measured by SEM using the Smart PLS 3.0 application. The population of this study was 330 civil workers in Financial and Development Supervisory Agency (BPKP). The results of the study shown that the Organizational Culture Variables did not significantly influence work Performance of the civil worker in Financial and Development Supervisory Agency, but do not pass the reliability test. Training Variables have a positive and significant effect on the work performance of the civil workers. Leadership variables have a positive and significant effect on the work performance of the civil workers in Financial and Development Supervisory Agency.


Author(s):  
Faza Fakhriyan Wildan ◽  
Umi Sulistiyanti

There are 94,632 individual taxpayer listed in Bantul Pratama Tax Office, but only about 45,223 individual taxpayer that pay and report tax.The low individual tax compliance, which is a classic problem of taxation in Indonesia, can be caused by several reasons. The aim of this study is to analyze the influence of tax penalties,educational level, Use of E-filing and tax socialization on the tax compliance of individual taxpayer listed in Bantul Pratama Tax Office. This study is a quantitative research. The samples used in this study were 100 respondents calculated by the Slovin formula and using simple random sampling method. The data were collected using questionnaire method and analyzed using multiple regressions by means of SmartPLS 3.0. The results of this study show that tax penalties have positive effects significantly, while level of education, use of efiling and tax socialization have no effect on tax compliance of individual taxpayer listed in Bantul Pratama Tax Office.


2021 ◽  
Vol 6 (6) ◽  
pp. 232-234
Author(s):  
Kadek Raditya Awidiya ◽  
I. Gusti Salit Ketut Netra

The purpose of this study was to analyze the effect of work motivation on employee performance, the effect of compensation on employee performance, and the influence of the work environment on employee performance. This research is classified into quantitative research in the form of associative causality. The population in this study were 86 employees using a simple random sampling method so that as many as 71 employees were used as samples. The analysis technique used is Multiple Regression Analysis. The results obtained that work motivation has a positive and significant effect on employee performance, compensation has a positive and significant effect on employee performance, work environment has a positive and significant effect on employee performance.


2019 ◽  
Vol 4 (2) ◽  
pp. 89-98
Author(s):  
Enny Khuswati ◽  
Dessy Triana Relita

Abstract:This study aims to determine how the influence of service quality on member satisfaction. This research is quantitative research. The population in this study were 503 members of the Bhakti Lestari Savings and Credit Cooperative who addressed the Merarai Satu Village, Sungai Tebelian District, Sintang Regency. The number of samples in this study were 80 respondents, the sampling method  Used was Simple Random Sampling. Data analysis was first carried out by looking for validity and reliability, contribution tests, and classic assumption tests. The results showed that the quality of service affects the satisfaction of members of the Cooperative Bhakti Lestari with the results of the t test, obtained a t count of 8.774 is greater than (>) t table of 1.990 and the value of Sig. 0,000 <0.05.Keywords: Service Quality, Member SatisfactionAbstrak: Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh kualitas pelayanan terhadap kepuasan anggota. Penelitian ini termasuk jenis penelitian kuantitatif.Populasi pada penelitian ini adalah anggota Koperasi Simpan Pinjam (KSP) Bhakti Lestari sebanyak 503 orang yang beralamatkan di Desa Merarai Satu, Kecamatan Sungai Tebelian, Kabupaten Sintang.Jumlah sampel dalam penelitian ini sebanyak 80 responden, metode pengambilan sampel yang digunakan adalah Simple Random Sampling.Analisis data terlebih dahulu dilakukan dengan mencari validitas dan reliabilitas, uji kontribusi, serta uji asumsi klasik. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh terhadap kepuasan anggota Koperasi Bhakti Lestari dengan hasil uji t, diperoleh nilai thitung 8,774 lebih besar dari (>) ttabel 1,990dan nilai Sig. 0,000 < 0,05Kata Kunci: Kualitas Pelayanan, Kepuasan Anggota


Author(s):  
Faza Fakhriyan Wildan ◽  
Umi Sulistiyanti

There are 94,632 individual taxpayer listed in Bantul Pratama Tax Office, but only about 45,223 individual taxpayer that pay and report tax.The low individual tax compliance, which is a classic problem of taxation in Indonesia, can be caused by several reasons. The aim of this study is to analyze the influence of tax penalties,educational level, Use of E-filing and tax socialization on the tax compliance of individual taxpayer listed in Bantul Pratama Tax Office. This study is a quantitative research. The samples used in this study were 100 respondents calculated by the Slovin formula and using simple random sampling method. The data were collected using questionnaire method and analyzed using multiple regressions by means of SmartPLS 3.0. The results of this study show that tax penalties have positive effects significantly, while level of education, use of efiling and tax socialization have no effect on tax compliance of individual taxpayer listed in Bantul Pratama Tax Office.


2019 ◽  
Vol 118 (3) ◽  
pp. 211-221
Author(s):  
P. Rajeswari ◽  
Beulah Suresh

Education sector plays a prominent role in the upliftment of society. Quality of professional life indicates the set of factors to fulfil the requirements of the related profession. This study attempts to identify the factors that affect the quality of professional life of faculty members working in Arts and Science Colleges in Vellore.  Descriptive research design was adopted and simple random sampling method was used to collect data through a structured questionnaire. The factor analysis identified seven factors that affect the quality of professional life of faculty members.  The outcome of the regression analysis is that out of seven factors, three factors namely Time management, Relationship management and Special approaches that enhance the quality of professional life that influence the dependent variable i.e faculty members professional life is role model to students, colleagues and college management. The study concluded that to bring quality professional life among faculty members, synergy effort needs to be adopted i.e management and faculty members are responsible for societal development.


2018 ◽  
Vol 31 (4) ◽  
pp. 427
Author(s):  
Tuti Budirahayu ◽  
Marhaeni M. Wijayanti ◽  
Katon Baskoro

The diversity of Indonesian people can be a problem when they do not have a sense of brotherhood based on the diversity of religion, culture, language and ethnic groups. Understanding diversity is known by young people through various media outlets. This study aims to understand the level of the knowledge of youths concerning the values of pluralism and multiculturalism. This study also intends to find out whether social media influence the knowledge and their understanding of pluralism and multiculturalism. However, the demographic bonus could be a burden for the countries involved, particularly when the generation lacks competitiveness. This can even cause the disintegration of this nation. This study was a quantitative research study conducted using the survey method. The respondents consisted of 400 young people in high school or the equivalent. The study was conducted in three cities in East Java, namely Surabaya, Pasuruan, and Kediri. The samples were taken using the multi-stage cluster random sampling method. The data was obtained through structured questionnaires and processed using SPPS for Windows 16. The results can be explained as follows; even though more than fifty percent of the youths in this study claimed to have never heard or known of the term “pluralism” and “multiculturalism”, their level of comprehension of pluralism and multiculturalism values was good enough. This was influenced by the information that they got through social media. The values that are understood more by the youths through social media in this study tend to be more orientated to pluralism values than multiculturalism. The most understood pluralism values are plurality and diversity. This is in line with their assessment of the role and quality of the information available on social media, which tends to contain pluralism values rather than multiculturalism values.


Author(s):  
Oshodi, Odunola O. ◽  

The study investigated stakeholders’ perceptive in accessing Nigerian tertiary institutions’ admission, with a focus on Eredo LCDA, of Lagos State. It investigates; parents’, Jamb tutors’ and students’ perception of problems and ways of providing solutions on accessing tertiary institution admission. The descriptive research design was adopted, while simple random sampling was used to select respondents for the study. A structured questionnaire tagged AHEQ was engaged. Five research questions were answered in the course of the study. The result showed that stakeholder agrees to the challenges and the suggested solutions in accessing higher education. Also the result established a significant relationship between stakeholders’ personal factors and Jamb in addressing challenges facing students accessing higher education. There is composite and relative contribution between stakeholders’ personal factors and Jamb in addressing challenges facing students accessing higher education. Recommendations were made on how to improve students accessing higher education in Nigeria.


2018 ◽  
Vol 8 (5) ◽  
pp. 49 ◽  
Author(s):  
Suat Polat

The purpose of this study is to determine of the teacher candidates’ attitudes and awareness levels towards culturalheritage and to ensure that the teacher candidates gain awareness of cultural heritage. The research is based on anexperimental model from quantitative research approaches and the population consists of teacher candidates who studyin Faculty of Education at Ağrı İbrahim Çeçen University. Simple random sampling method was used to determinesample of the study. The data of the study was gathered with Personal Information Form and the Cultural HeritageAttitude Scale developed by Akbaba (2014). SPSS 22 program is used in the analysis of the data. According to theresults obtained, it is determined that gender, class and education status of the father are not effective in attitudes andawareness towards cultural heritage, whereas the undergraduate program and education of mother play an effectiverole. It has been determined that the educational trip has positively affected the transfer of cultural heritage,consciousness of cultural heritage and cultural heritage for the society.


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