scholarly journals El impacto de los servicios financieros y la capacitación de las MIPYMES de Costa Rica (The impact of financial services and managerial Training on Costa Rica SMEs)

2014 ◽  
Vol 8 (1) ◽  
pp. 19 ◽  
Author(s):  
Ricardo Monge González ◽  
Juan Antonio Rodríguez Álvarez
Keyword(s):  
Costa Rica ◽  
Financial Services ◽  
Medium Size ◽  
Company Performance ◽  
Access To Credit ◽  
Managerial Training ◽  
El Sistema ◽  
Training Courses ◽  
The Impact ◽  
A Company

<p>Este trabajo estima el impacto de los servicios financieros (diferentes del crédito) y los cursos de capacitación de corto plazo sobre las ventas reales, número de empleados, grado de formalización y acceso al crédito en el sistema financiero formal, de un conjunto de micro, pequeñas y medianas empresas clientes de una entidad de microfinanzas que opera en Costa Rica. Para ello, se emplea un panel de datos de cinco años (2006 a 2010) y modelos econométricos que tratan de controlar por atributos de las empresas, tanto observables como no observables, que afectan el desempeño de las variables sobre las cuales se mide el impacto. Los resultados señalan que aquellas empresas que recibieron servicios financieros diferentes del crédito lograron aumentar más el valor de sus ventas y el empleo, y también mejoraron su grado de formalización (aunque este resultado es débil estadísticamente), cuando se las compara con aquellas que no obtuvieron acceso a este tipo de financiamiento. Además, parecería ser que las garantías de participación y cumplimiento son el instrumento financiero que más impacta en forma positiva el desempeño de estas empresas. Por otra parte, no se obtuvo evidencia de que los servicios de capacitación de corta duración tuvieran algún impacto sobre el desempeño de estas empresas. Con base en todo lo anterior se plantean varias recomendaciones de política.</p><p> </p><p><strong>Abstract </strong></p><p>This paper considers the impact that financial services other than credit, and short term training courses have on total sales, employee number, level of formalization and access to credit in the regular financial system for a group of micro, small and medium size enterprises that are clients of a micro financing entity operating in Costa Rica. With this aim, data collected over five years (2006 to 2010), and econometric models that monitor a company`s performance by visible and non-visible attributes affecting measuring variables were used. Results show that the companies that received financial services other than the credit itself increased sales and employment more , and also improved their level of formalization (although the latter is statistically weak), when compared to others that did not had access to this type of financing. Also, it seems that participation and compliance guarantees are the most impacting financial instrument on company performance. On the other hand, no evidence was obtained about short training courses had any impact on company performance. Finally, some policy changes are recommended.<strong><br /></strong></p>

The African Slave Trade and Modern Household Finance

2020 ◽  
Vol 130 (630) ◽  
pp. 1817-1841 ◽  
Author(s):  
Ross Levine ◽  
Chen Lin ◽  
Wensi Xie
Keyword(s):  
Financial Services ◽  
Deleterious Effect ◽  
Slave Trade ◽  
Household Finance ◽  
Group Differences ◽  
African Slave ◽  
Access To Credit ◽  
Ethnic Group Differences ◽  
Cross Country ◽  
The Impact

Abstract We evaluate the impact of the African slave trade between 1400 and 1900 on modern household finance. Exploiting cross-country and cross-ethnic group differences in the intensity with which people were enslaved and exported from Africa, we find that slave exports during the 1400–1900 period are negatively associated with current measures of household (a) access to financial services, (b) access to credit, (c) use of mobile finance and (d) trust in financial institutions, suggesting that the slave trade has had an enduring, deleterious effect on household finance.

Concentra BPO

2014 ◽  
pp. 195-199
Author(s):  
Shreya Dhingra
Keyword(s):  
Customer Satisfaction ◽  
Financial Services ◽  
Customer Retention ◽  
Small Company ◽  
Contact Center ◽  
The Impact ◽  
A Company

This case study is about “Concentra”, started by an entrepreneur along with his wife and colleagues who were later the part of the management. They started by providing BPO for financial services, contact center services, loyalty and customer retention. They started from a small company with limited manpower but grow up into big company spreading in many countries in lesser span of time. As the BPO expands, the management came across many problems in the company. One of the main problems which they came across was the employee dissatisfaction which resulted into lower customer satisfaction. The impact was so bad that they started loosing their customers and their business. This case study explains how a company can increase customer’s satisfaction just by understanding and treating their employees as the first customers of the organization to be served.

scholarly journals An Assessment of the Access to Credit-Welfare Nexus: Evidence from Mauritania

2017 ◽  
Vol 12 (9) ◽  
pp. 77 ◽  
Author(s):  
Alessandra Amendola ◽  
Marinella Boccia ◽  
Gianluca Mele ◽  
Luca Sensini
Keyword(s):  
Rural Areas ◽  
Financial Services ◽  
Urban Areas ◽  
Credit Access ◽  
Access To Credit ◽  
Household Level ◽  
Support Strategies ◽  
Level Data ◽  
The Impact ◽  
The Relationship

This paper evaluates the impact of access to credit from banks and other financial institutions on household welfare in Mauritania. Household level data are used to evaluate the relationship between credit access, a range of household characteristics, and welfare indicators. To address the threats of potential endogeneity, an index of household isolation is used to instrument access to credit. Evidence on the validity of the exclusion restriction is provided showing that household isolation is unrelated with households and area characteristics six years prior to the measurements on which this analysis is based. Results show that households with older and more educated heads are more likely to access financial services, as are households living in urban areas. In addition, greater financial access is associated with a reduced dependence on household production and increased investment in human capital. The policy conclusions from our analysis support strategies for expanding financial infrastructures in underserved rural areas of Mauritania.

scholarly journals The impact of cluster networking on business performance of Croatian wood cluster members

2017 ◽  
Vol 3 (2) ◽  
pp. 39-61
Author(s):  
Ivana Rašić Bakarić
Keyword(s):  
Business Performance ◽  
Professional Associations ◽  
Company Performance ◽  
Cluster Membership ◽  
Access To Credit ◽  
Perceptions And Attitudes ◽  
Policy Measures ◽  
And Performance ◽  
The Impact ◽  
Positive Effect

Abstract This paper investigates the link between cluster membership and performance of clustered companies. The object of the study is the Croatian Wood Cluster (CWC). The paper presents the results of a survey of 34 members of the Croatian Wood Cluster operating in wood and furniture industries. The survey was conducted in order to identify and analyse perceptions and attitudes of CWC members towards CWC objectives, activities and performance; the cooperation strength among cluster members and that with the players outside the cluster; the effects of clustering on the operational performance of the clustered SMEs; business and economic setting in Croatia, barriers for the work of the CWC and the relevancy of government policy measures. The empirical results indicate that the economic performance of the clustered companies is significantly predicted by the cooperation with public institutions, financial institutions and professional associations (such as the Agency for Investments and Competitiveness) provided by the CWC and by the access to cluster resources such as horizontal cooperation, fairs, exhibitions etc. Additionally, an access to credit, customers and competitors shows a significant positive effect on finance-based performance of the clustered companies. On the other hand, cooperation among cluster members and cooperation with scientific, high education and research institutions show no significant relationship with the company performance.

Financial Inclusion and Human Development

2020 ◽  
Author(s):  
Maria Soledad Martinez Peria ◽  
Mu Yang Shin
Keyword(s):  
Human Development ◽  
Financial Services ◽  
Positive Association ◽  
Preliminary Evidence ◽  
Financial Inclusion ◽  
Full Potential ◽  
Credit Access ◽  
Access To Credit ◽  
Bank Branches ◽  
The Impact

The link between financial inclusion and human development is examined here. Using cross-country data, the behavior of variables that try to capture these concepts is examined and preliminary evidence of a positive association is offered. However, because establishing a causal relationship with macro-data is difficult, a thorough review of the literature on the impact of financial inclusion, focusing on micro-studies that can better address identification is conducted. The literature generally distinguishes between different dimensions of financial inclusion: access to credit, access to bank branches, and access to saving instruments (i.e., accounts). Despite promising results from a first wave of studies, the impact of expanding access to credit seems limited at best, with little evidence of transformative effects on human development outcomes. While there is more promising evidence on the impact of expanding access to bank branches and formal saving instruments, studies show that some interventions such as one-time account opening subsidies are unlikely to have a sizable impact on social and economic outcomes. Instead well-designed interventions catering to individuals’ specific needs in different contexts seem to be required to realize the full potential of formal financial services to enrich human lives.

scholarly journals Data Analysis on Emerging Performance of Micro Finance in Zambia-Chipata District

2021 ◽  
pp. 103-111
Author(s):  
Harpreet Kaur ◽  
Gurusharan Kaur
Keyword(s):  
Economic Development ◽  
Financial Services ◽  
Household Income ◽  
Poor People ◽  
Alternative Source ◽  
Access To Credit ◽  
The People ◽  
The Impact ◽  
To Receive ◽  
Positive Effect

Micro finance is an essential pre-condition for sustainable economic development. The process of provision of financial services has been gaining importance for the overall economic development of the country. Micro finance became alternative source of loans to the poor people with the goal of creating financial inclusion and equality. Informal sector constitute an important part of the economy. Therefore the study was conducted to investigate the impact of Micro Finance in Zambia, the case of residents of Chipata district. The study was guided by the following research objectives: to determine the level of awareness on micro finance products, to assess the level of development of MFIs within Chipata, to assess the impacts of microfinance on Chipata District residents, women in particular and to assess challenges Chipata residents face in accessing credit. The study came up with the several results, among the few are that MFIs have a positive effect on the people of Zambia as MFIs increase the household income levels. It has been noted that, access to credit which is a major challenge in the SME sector has been reduced to a large extent through the operations of MFIs. It was also concluded that MFIs have contributed largely in the area of mobilizing savings through their saving schemes that make saving more accessible, less costly and ready to receive little amounts. The practice helps to improve capitalization as most of these saving are ploughed back in their businesses.

scholarly journals IMPRESSION INTELLECTUAL CAPITAL AND RISK PROFILE ON PROFITABILITY

2020 ◽  
Vol 4 (2) ◽  
pp. 100-107
Author(s):  
Neny Tri Indrianasari ◽  
Khoirul Ifa ◽  
Muhamad Ali
Keyword(s):  
Significant Influence ◽  
Intellectual Capital ◽  
Financial Services ◽  
Total Population ◽  
Risk Profile ◽  
Quantitative Approach ◽  
Company Performance ◽  
Return On Equity ◽  
Descriptive Research ◽  
A Company

The importance of intellectual capital aspects for companies makes this topic interesting to be researched today, especially related to the contribution of IC in encouraging company performance. Profitability is an appropriate benchmark in measuring the performance of a bank. One measure of profitability used is Return on Equity (ROE). ROE is used to measure the effectiveness of a company in generating profits by utilizing the equity it has. This study aims to determine the Impression of Intellectual Capital and Risk Profile on Profitability of BPR Syariah in East Java Province. This type of research used in this research is descriptive research with a quantitative approach. The population used in this study were all Sharia Rural Banks (BPRS) of East Java Province which were recorded in the Financial Services Authority (OJK) for the selected period of 2015-2018 with a total population of 26 banks. The sample in this study was selected by purposive sampling. This study concludes that the NPF ratio has no effect on ROE. Except for Intellectual Capital and FDR it has a significant influence on ROE.

El Título en la Mano: The Impact of Titling Programs on Low‐Income Housing in Texas Colonias

2011 ◽  
Vol 36 (01) ◽  
pp. 1-82 ◽  
Author(s):  
Peter M. Ward ◽  
Flavio de Souza ◽  
Cecilia Giusti ◽  
Jane E. Larson
Keyword(s):  
Low Income ◽  
Financial Services ◽  
Sense Of Self ◽  
South Texas ◽  
Access To Credit ◽  
Property Relations ◽  
Before And After ◽  
Property Transfers ◽  
Group Interviews ◽  
The Impact

This article analyzes the impact of The Community Resources Group Receivership Program undertaken from 1998 to 2002 that provided clean property titles to residents in several informal housing colonias (subdivisions) in South Texas. Survey data were gathered from 260 low‐income households comprising two populations: those who had secure title from the outset, and those who were beneficiaries of the land titling program. Focus group interviews were conducted to explore how the beneficiaries construct the meaning of ownership before and after title “regularization.” Formal titling consolidates understandings of absolute property relations in comparison with de facto rights born of use (legal or not), which strengthens people's sense of self‐esteem and potential for political involvement. We found that, contrary to conventional wisdom, title provision per se appears to have little direct impact either upon home improvement or upon residents' receiving enhanced access to credit and financial services. We also found evidence that informality and illegality is likely to reemerge as owners die intestate, and as they revert to informal land market property transfers.

scholarly journals Woman Empowerment and Household Income in Kira Municipality, Uganda

2021 ◽  
Vol 4 (4) ◽  
Author(s):  
Hope Natukunda ◽  
Peter Nareeba ◽  
Sawuya Nakijoba
Keyword(s):  
Financial Services ◽  
Household Income ◽  
Survey Design ◽  
Women Empowerment ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Access To Credit ◽  
Economic Role ◽  
Productive Assets ◽  
The Impact

The empowerment of women is crucial for the development of a nation .This study is about women empowerment and household income in Kira Municipality of Uganda. The objectives were to establish the strategies of women empowerment, the effect of women empowerment on household income and the challenges to women empowerment. We adopted a cross-sectional survey design, considering a sample size of 72 respondents who were randomly sampled. Findings revealed that strategies for women empowerment included women being encouraged to join group saving groups. It was revealed that women were not adequately trained as dispute settlers, linkers, motivators, facilitators, and negotiators to help implement women empowerment projects in as far as empowering them was concerned. Regarding the impact of women empowerment, findings revealed that skills have been enhanced through training received from women empowerment implementers and programs have reduced employment among these women through skills attained. However, key challenges to women empowerment emerged including but not limited to There is inadequate finance and inappropriate funding of activities, limited access to credit sources to expand our activities, poorly trained community projects facilitators and unnecessary hinder project activities and political interests which affect women group leadership such as interference from community political forces. It is recommended that more efforts should be put to economic empowerment as a process of increasing women’s access to economic resources and opportunities including jobs, financial services, property and other productive assets, skills development and market information. Lastly women should be encouraged to participate in enterprise activities to gain a greater economic role in decision-making. Exercising control over these financial matters enables women to optimize their own and the household’s welfare.

scholarly journals KETERANGKUMAN KEWANGAN DAN PERTUMBUHAN FIRMA DI MALAYSIA DAN INDONESIA: ANALISIS REGRESI AMBANG (Financial Inclusion and Firm Growth in Malaysia and Indonesia: A Threshold Regression Analysis)

2020 ◽  
Vol 27 ◽  
Author(s):  
Zulkefly Abdul Karim ◽  
Rosmah Nizam ◽  
Tamat Sarmidi ◽  
Aisyah Abdul Rahman
Keyword(s):  
Financial Services ◽  
Firm Growth ◽  
Threshold Level ◽  
Financial Inclusion ◽  
Threshold Estimation ◽  
Credit Access ◽  
Access To Credit ◽  
Banking Institutions ◽  
The Impact ◽  
Threshold Point

Kertas ini bertujuan untuk mengkaji kesan keterangkuman kewangan terhadap pertumbuhan firma dalam kalangan firma kecil, sederhana dan besar (275 buah firma) di negara Malaysia dan Indonesia dengan menggunakan teknik penganggaran regresi ambang keratan rentas. Tahap keterangkuman kewangan diukur berdasarkan agihan perkhidmatan kewangan merentasi firma iaitu akses kepada kredit. Keputusan kajian mendapati wujud kesan tidak monotonik dalam hubungan antara keterangkuman kewangan dan pertumbuhan firma, yang mana kesan keterangkuman kewangan terhadap pertumbuhan firma hanya signifikan dan positif di bawah tahap ambang. Implikasi dasar daripada kajian ini mencadangkan pemilik firma dan institusi kewangan perlu mengekang pengagihan akses kepada kredit supaya berada dalam lingkungan nilai optimum atau tahap ambang untuk menjamin pertumbuhan firma.      Abstract    This paper aims to investigate the effects of financial inclusion on the firms’ growth from selected small, medium and large firms (275 firms) in Malaysia and Indonesia countries using a cross section threshold estimation technique. The levels of financial inclusion across firms were measured based on the distribution of financial services across the selected firms (access to credit).  This paper reveals that there is a non-monotonic effect in the financial inclusion-firm’s growth nexus in which the impact of financial inclusion on firm growth is significantly positive below a certain threshold point. The main finding suggest that the firms’ owners and banking institutions should restrict the distribution of credit access within the optimum value or threshold level in promoting the growth of the firms.    Keywords: Financial inclusion; firm growth; threshold estimation.

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