scholarly journals THE FACTORS THAT INFLUENCE CONSUMER SATISFACTION ON GOPAY

BISMA ◽  
2020 ◽  
Vol 14 (1) ◽  
pp. 10
Author(s):  
Ahmad Azmy ◽  
Pitrayadi Subakrie ◽  
Muhammad Zakky Azhari
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Consumer Satisfaction ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Primary Data ◽  
Mobile Payment ◽  
Independent Variables

This research aims to analyze the factors that influence consumer satisfaction on Go-Pay as a mobile payment application. The population of this research was all Gojek application users who use Go-Pay as mobile payment in South Jakarta. This research used primary data sourced from the questionnaire distributed to 150 respondents. Data were analyzed using multiple linear regression analysis. The results showed that four independent variables, i.e., price, trust, lifestyle, and benefit have a significant influence on consumer satisfaction of Go-Pay application. However, convenience has no significant influence on consumer satisfaction of Go-Pay. Keywords: consumer satisfaction, Go-pay, lifestyle

Pengaruh Harga, Pelayanan Dan Variasi Jasa Terhadap Kepuasan Konsumen Dalam Menggunakan Transportasi Online (Studi Kasus Pada Pelanggan Go-Jek Di Kota Yogyakarta)

2019 ◽  
Vol 14 (2) ◽  
Author(s):  
Winanto Nawarcono
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Consumer Satisfaction ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Significance Test ◽  
Coefficient Of Determination ◽  
Transportation Services ◽  
Independent Variables

The purpose of this study was to determine the effect of price, service and service variation on customer satisfaction in using GO-JEK online transportation services. Data was obtained by distributing questionnaires to consumers who had already used GO-JEK online transportation services. The method used in this study is multiple linear regression analysis, t test, F test and R2 (coefficient of determination). Based on multiple linear regression analysis, it can be concluded. Significance test influence partially obtained the results that the independent variables namely price, service and service variations have a significant effect on consumer satisfaction. This is evidenced from the calculation of the t test, the t value is greater than t table. Significance test of the influence together shows that there is a significant influence between price, service and service variation on customer satisfaction. This is evidenced from the calculation of the F test where F count is greater than F table which is equal to 33.192> 2.699. The coefficient of determination (R2) is 0.494. This value shows that the independent variables (price, service and service variation) can explain its effect on consumer satisfaction by 49.4%. While the rest is explained by other variables not included in this research model.

scholarly journals Determinants of Traders’ Income at the Revitalized Vs Non-Revitalized Traditional Wet Market

2019 ◽  
Vol 14 (2) ◽  
Author(s):  
Anindya Rahayu Pratami ◽  
Rakhmat Priyono ◽  
Arintoko Arintoko
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Linear Regression Analysis ◽  
Working Hours ◽  
Multiple Linear Regression Analysis ◽  
Primary Data ◽  
Average Income ◽  
Wet Market

The modern market has made the wet market have to change its appearance to be able to provide competitiveness with the modern market. Therefore, in this study comparing wet markets that have been revitalized (Manis Market) and not revitalized (Pon Market) in Purwokerto. In this research, to analyze the influence of several factors such as capital, working hours and length of business on the income of traders and to analyze differences in the average income of traders in Manis Market and Pon Market. The data used in this research are primary data taken from 84 respondents from Manis Market  and 55 respondents from Pon Market. The results of multiple linear regression analysis show that capital has a significant influence on the income of traders while other factors such as working hours and length of business do not significantly influence the income of traders in the Manis Market. Then the capital and duration of the business have a significant influence on the income of traders while other factors such as working hours do not significantly influence the income of traders in Pon Market. Result of Independent Sample t-test also shows that there are significant differences in the average income of traders between Manis Market and Pon Market. Thus, revitalization is still a factor that can enhance the competitiveness of traditional markets.Keywords: income, capital, working hours, length of business, and revitalization

scholarly journals PENGARUH FAKTOR PENDIDIKAN, UMUR DAN PENGALAMAN KERJA TERHADAP KINERJA APARATUR SIPIL NEGARA (ASN) PADA DINAS PEKERJAAN UMUM PENATA RUANG, PERUMAHAN DAN KAWASAN PERMUKIMAN KABUPATEN KAPUAS KALIMANTAN TENGAH

2017 ◽  
Vol 3 (3) ◽  
Author(s):  
Leonshen Hasudungan
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Work Experience ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Independent Variables ◽  
State Apparatus ◽  
Causality Relationship

Abstract: This study aims to identify and analyze the influence of education, ageand work experience simultaneously and partially on the performance of thecivilian state apparatus. The research design used in this study is Eksplanatorywhich intends to explain the causality relationship between the dependent variable with independent variables which the model analysis approach used is multiple linear regression analysis. The results showed that education, age, and working experience simultaneously influence apparatus performance, while partially only working experience had a significant influence to performance.Keywords: education, age, work experience, performance.Abstrak: Penelitian ini bertujuan untuk mengetahui dan menganalisa pengaruhfaktor pendidikan, umur dan pengalaman kerja secara simultan dan parsialterhadap kinerja aparatur sipil negara. Rancangan penelitian yang digunakandalam penelitian ini adalah Eksplanatory yang bermaksud untuk menjelaskanhubungan kasualitas antara variabel terikat dengan variabel-variabel bebasnyadimana model pendekatan analisis yang digunakan adalah analisis regresi linierberganda. Hasil penelitian menunjukan bahwa faktor pendidikan, umur danpengalaman kerja berpengaruh signifikan terhadap kinerja aparatur negara, tetapi hanya pengalaman kerja yang berpengaruh signifikan terhadap kinerja.Kata Kunci: pendidikan, umur, pengalaman kerja dan kinerja.

scholarly journals Analisis Strategi Non-Performing Financing (Studi kasus pada BMT Nagari Lasi Kecamatan Candung Kabupaten Agam)

2018 ◽  
Vol 2 (02) ◽  
pp. 102-114
Author(s):  
Hariman Syaleh
Keyword(s):  
Regression Analysis ◽  
Interest Rate ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Test Reliability ◽  
Independent Variables ◽  
The Interest Rate

This study aims to analyze Non-Performing Financing Strategies Case Studies In BMT Nagari Lasi Candung District Agam regency, from the results of research that the authors find in the field by using the population in this study all customers financing BMT Nagari Lasi, 105 people. From the results of data obtained from respondents processed by using SPSS program with stages through the test research instrument is the validity test , reliability, descriptive respondents, classical assumption test, to multiple linear regression analysis. From the results of multiple linear regression analysis the authors found that of the three independent variables that the author carefully that the interest rate loan margin has a positive and significant influence on the principle of financing. Then the second variable of the loan term has a positive and significant influence on the principle of financing. The variable of customer sales stability has a positive and significant influence on the financing principle. Then seen from the results of the test f showed that the variable interest rate margin loan, loan term and stability of customer sales simultaneously have a positive and significant impact on the principle of financing. The result of determinant coefficient test shows that there are many other variables that influence the financing principle in BMT Nagari Lasi Candung Subdistrict of Agam Regency so it is expected for the next researcher to add another variable from the author's precise variable for the perfection of research in the field of financing principle.

scholarly journals Comparison of muscle quality and functional capacity between Japanese and Brazilian older individuals

PLoS ONE ◽  
2020 ◽  
Vol 15 (12) ◽  
pp. e0243589
Author(s):  
Hiroshi Akima ◽  
Akito Yoshiko ◽  
Régis Radaelli ◽  
Madoka Ogawa ◽  
Kaori Shimizu ◽  
...  
Keyword(s):  
Adipose Tissue ◽  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Muscle Quality ◽  
Older Individuals ◽  
Stepwise Multiple Linear Regression ◽  
Independent Variables

Muscle quality is well-known to decrease with aging and is a risk factor for metabolic abnormalities. However, there is a lack of information on race-associated differences in muscle quality and other neuromuscular features related to functional performance. This study aimed to compare muscle quality, function, and morphological characteristics in Japanese and Brazilian older individuals. Eighty-four participants aged 65–87 years were enrolled in the study (42 Japanese: 23 men, 19 women, mean age 70.4 years; 42 Brazilians: 23 men, 19 women, mean age 70.8 years). Echo intensity (EI) and muscle thickness (MT) of the quadriceps femoris were measured using B-mode ultrasonography. A stepwise multiple linear regression analysis with EI as a dependent variable revealed that MT was a significant variable for Japanese participants (R2 = 0.424, P = 0.001), while MT and subcutaneous adipose tissue (SCAT) thickness were significant variables for Brazilian participants (R2 = 0.490, P = 0.001). A second stepwise multiple linear regression analysis was performed after excluding MT and SCAT thickness from the independent variables. Sex and age for Japanese participants (R2 = 0.381, P = 0.001) and lean body mass and body mass index for Brazilian participants (R2 = 0.385, P = 0.001) were identified as significant independent variables. The present results suggest that MT is closely correlated with muscle quality in Japanese and Brazilian older individuals. Increases in muscle size may induce decreases in intramuscular adipose tissue and/or connective tissues, which are beneficial for reducing the risks of metabolic impairments in Japanese and Brazilian older individuals.

scholarly journals The Impact of Leadership, Motivation and Discipline on Employee Performance (a Study on Employees of PT Surabaya Marine)

2021 ◽  
Author(s):  
Eva Trisnawati Chumairoh ◽  
Trianggoro Wiradinata
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Independent Variables ◽  
Leadership Motivation ◽  
The Impact

This purpose of this study was to determine the effect of leadership, motivation and discipline on employee performance. The independent variables were leadership (X1), motivation (X1) and discipline (X3). The dependent variable was employee performance (Y). This was explanatory research with a quantitative approach. The study was conducted at PT Surabaya Marine with employees. Data analysis was carried out through multiple linear regression analysis with the F test and t test. Employee performance was strongly influenced by leadership, motivation and discipline. Keywords: leadership, motivation, discipline, employee performance

scholarly journals PENGARUH MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN

2019 ◽  
Author(s):  
fayola issalillah
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Work Motivation ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Regression Equation

ABSTRACT This study aims to determine the motivation variables have a significant effect on performance and work discipline has a significant effect on performance. The sample in this study was 30 respondents and used multiple linear regression analysis with the following regression equation Y Y = 4.604 + 0.476X1 + 0.336X2 + e. From the regression equation it can be seen that the work motivation variable is stated to have a significant influence on employee performance. It can also be said that the more work motivation will affect employee performance. Work discipline variables have an influence on employee performance (Y). This means, every time there is an increase in work discipline will improve employee performance.. Keywords: motivation, discipline, performance ABSTRAKSIPenelitian ini bertujuan untuk mengetahui variabel motivasi berpengaruh signifikan terhadap kinerja dan displin kerja berpengaruh signifikan terhadap kinerja. Sampel dalam penelitian ini adalah 30 responden dan menggunakan analisis regresi linier berganda dengan persamaan regresi sebagai berikut Y = 4,604 + 0,476X1 + 0,336X2 + e. Dari persamaan regresi tersebut dapat diketahui bahwa variabel Motivasi kerja dinyatakan terdapat pengaruh signifikan terhadap kinerja karyawan. Dapat pula dikatakan bahwa semakin motivasi kerja maka akan mempengaruhi kinerja karyawan. Variabel disiplin kerja mempunyai pengaruh terhadap kinerja karyawan (Y). Hal ini berarti, setiap ada peningkatan disiplin kerja akan meningkatkan kinerja karyawan. Kata kunci: motivasi, disiplin, kinerja

scholarly journals What Determines Murabahah Margin Income? Evidence from Islamic Commercial Banks in Indonesia

2021 ◽  
Vol 7 (1) ◽  
pp. 22
Author(s):  
Ananda Puteri Wahyuni ◽  
Ratna Mulyany ◽  
Zata Hulwani Zuhri
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Central Bank ◽  
Multiple Linear Regression ◽  
Commercial Banks ◽  
Sampling Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Operating Income ◽  
Independent Variables

This study aims to examine factors that influence Murabahah margin income. Spefically it investigates the effect of the Central Bank of Indonesia Rate (BI Rate), Operating Expenses to Operating Income (OEOI), Non-Performing Financing (NPF), and wadiah savings on Murabahah margin income at Islamic Commercial Banks in Indonesia. The method used in this study is quantitative by using the multiple linear regression analysis to test the variables. 12 Islamic Commercial Banks were selected as the sample using a purposive sampling method. With 60 data observations for 5 years, the findings indicate that all the independent variables simultaneously affect the dependent variable. Partially, BI Rate does not affect Murabahah margin income, while in contrast, Operating Expenses to Operating Income (OEOI), Non-Performing Financing (NPF), and wadiah savings affect the Murabahah margin income.

scholarly journals THE EFFECT OF SERVICE QUALITY OF ELECTRONIC TAXING SYSTEM AND TAX EMPLOYEE COMPETENCE ON TAXPAYER SATISFACTION

2019 ◽  
Vol 7 (2) ◽  
pp. 87-100
Author(s):  
Tri Wulanjayanti ◽  
Darman Usman
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Primary Data ◽  
Positive Effect

This study aims to test the effect of service quality of electronic taxing system and tax employee competence on taxpayer satisfaction. The variables on this study was measured by using questionnaire. The sample of this study is personal Taxpayer who is running business activities and is registered at the Primary Tax Office of Bengkulu. The data used in this study is primary data. The hypothesis of the study is tested by using Multiple Linear Regression Analysis with the assistance of SPSS. The result of this study revealed that the service quality of electronic taxing system and tax employee competence had positive effect on the taxpayer satisfaction.Key Words: Service Quality of Electronic Taxing System, Tax Employee Competence, and Taxpayer Satisfaction.

scholarly journals Quality Reliability Service Towards Student Satisfaction

2019 ◽  
Vol 3 (4) ◽  
pp. 386
Author(s):  
Fajar Isnaeni ◽  
Suwignyo Widagdo ◽  
Supardi Supardi
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Student Satisfaction ◽  
Significant Influence ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Independent Variables ◽  
Dominant Influence

This study aims to examine and analyze the simultaneous effect of service quality on student satisfaction, test and analyze the partial effect of service quality on student satisfaction, test and analyze variables that have a dominant influence on student satisfaction. This research method uses multiple linear regression analysis which is used to determine how much influence the independent (independent) variables, namely Tangible, Reliability, Responsiveness, Assurance, Empathy on the dependent variable is student satisfaction. Research site is at STES Ihya 'Ulumiddin Banyuwangi. The study took a sample of 39 people. While the results of this study can be drawn as follows, the variables Tangible, Reliability, Responsiveness, Assurance and Emphaty simultaneously affect student satisfaction. The partial test of the Reliability variable, Responsiveness, Assurance and Emphaty is positive, but the Tangible variable is negative. Reliability variables are variables that have a dominant and significant influence on student satisfaction.

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